The Plumbing Works

What The Plumbing Works does

The company under analysis operates as Essig (also referenced as Essig Plumbing & Heating), a family-operated home services provider headquartered at 448 Snyder Road, Reading, Pennsylvania, holding Pennsylvania contractor license PA008731. It delivers plumbing, drain/sewer, heating, cooling, and indoor air quality services to residential homeowners and commercial properties across Berks County and surrounding Pennsylvania municipalities including Allentown, Lancaster, Bernville, Birdsboro, Blandon, Boyertown, Douglassville, Fleetwood, Hamburg, Kutztown, Morgantown, Orwigsburg, Pottstown, Sinking Spring, and Wyomissing. Service breadth spans plumbing repair and repiping, water heater and tankless systems, gas lines, sump pumps, water filtration and leak detection, sewer camera inspection, hydro-jetting, air conditioning and mini-split systems, furnaces, boilers, heat pumps, smart thermostats, and indoor air quality assessments.

The business runs on a direct-to-consumer go-to-market motion combining inbound phone (610-215-9512), 24/7 online scheduling at makeitessig.com, walk-in inquiry at the Reading office, and a 'You Refer. We Reward' customer referral program. Marketing is multi-channel: a website with service-area pages and a blog, Google Business Profile (4.9-star rating across 4,324 reviews), Facebook/YouTube/LinkedIn presence, and continued recognition via consecutive Berks County People's Choice Awards in Plumbing and HVAC categories from 2023 through 2026. The company mentions a related entity, Keeler Electric, providing electrical services under likely shared ownership, creating a cross-trade service offering to the same customer base.

Revenue is generated through professional service fees (one-time plumbing, drain, and HVAC repair billed at flat rates with up-front pricing), equipment installation revenue (water heaters, AC, furnaces, heat pumps, sewer lines), a recurring subscription layer via the Five Star Service Partner Plan annual membership (priority scheduling, system checks, sewer inspection, waived service fees, 10% off work up to $250 per call, extended labor warranty), and customer financing partnerships that include 0% APR for 18 months. Lenovo/</par

Name

The Plumbing Works

Legal name

Essig

Website

https://theplumbingworks.com

Company type

Private

Founded year

1938

Operating status

Operating

Headcount range

1–10 employees

Short description

Essig (Essig Plumbing & Heating) is a family-operated home services company in Reading, Pennsylvania, founded in 1938, providing plumbing, drain, sewer, HVAC, and indoor air quality services to residential and commercial customers across Berks County and surrounding Pennsylvania municipalities, with a subscription maintenance plan and customer financing options.

Ownership category

akta.pro rank

Product category

Plumbing and HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Residential Plumbing Fixture Installation & Repair (HSAOAAAA)

akta.pro secondary industries

Pipe Installation, Repair & Repiping (HSAOAAAB), Emergency Commercial Plumbing Response (HSAOAMAL), Plumbing Inspection, Preventive Maintenance & Code Compliance (HSAOAAAI), Drain & Sewer Pipe Descaling (HSAOABAJ)

Keywords

• Residential plumbing services
• HVAC repair installation
• Drain and sewer services
• Water heater services
• Indoor air quality

Headquarters

HQ city

Reading

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Service and Repair: One-time service fees for plumbing repairs, HVAC repairs, drain clearing, and related services billed at flat rates. Includes emergency and priority service options.
2. Installation Services: Revenue from new equipment installation including water heaters, tankless water heaters, air conditioning, furnaces, heat pumps, sump pumps, and sewer lines.
3. Service Partner Plan (Membership): Annual membership program offering priority service, system checks, extended warranties, and discounts on service work. Generates predictable recurring revenue.
4. Financing Services: Partnership with finance companies to provide financing options for customers, including 0% financing for 18 months. Revenue may include referral or partnership fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The Plumbing Works (operating as Essig Plumbing & Heating) delivers residential plumbing repair and installation, drain and sewer services, heating and cooling (HVAC) services, and indoor air quality solutions to homeowners across Berks County, Pennsylvania. Revenue is generated through flat-rate service calls, equipment installation projects, an annual subscription maintenance plan (Five Star Service Partner Plan), and partner-financed payment options for larger jobs.

Product overview

Essig is a service-based company offering comprehensive plumbing, heating, cooling, and indoor air quality solutions to residential and commercial customers in Berks County, Pennsylvania. The company operates as a unified service platform with multiple specialized service categories: Plumbing Services (repair, installation, water heaters, sump pumps, water lines, gas lines, leak detection), Drain and Sewer Services (rooter, clearing, camera inspection, sewer line services), Cooling/HVAC Services (air conditioning, mini splits, commercial HVAC, air ducts), Heating Services (boilers, furnaces, heat pumps, thermostats), and Indoor Air Quality Services. The company also offers a subscription-based Five Star Service Partner Plan for ongoing maintenance and a financing program for customers. The portfolio is organized as a single-service-company architecture with multiple service lines rather than separate software products.

Differentiator

Problem solved

Functional benefit

Brands

• Keeler Electric: Electrical services entity linked on Essig's website under the About section

Products and services

• Plumbing Services Comprehensive plumbing repair, repiping, installation, inspection, and maintenance services including burst pipe repair, gas line repair and installation, leak detection, and kitchen/bath repair and installation, delivered by licensed technicians to residential and commercial customers in Berks County.
• Water Heater Services Installation, repair, and preventative maintenance for traditional and tankless water heaters, including water filtration system installation, for residential customers.
• Sump Pump Services Sump pump repair and installation services designed to prevent basement flooding and water damage in residential properties.
• Water Line Services Water line repair and installation services for residential properties.
• Drain and Sewer Services Rooter service, drain clearing, sewer line cleaning (hydro-jetting), camera inspection, and sewer line installation and repair services for residential customers.
• Cooling (HVAC) Services Air conditioning repair, installation, and maintenance, mini split systems, commercial HVAC, and air duct services (repair, installation, cleaning, sealing) for residential and commercial customers.
• Heating Services General heating repair and installation, gas/oil boiler services, furnace repair and installation, heat pump services, and smart thermostat installation for residential and commercial customers.
• Indoor Air Quality Services Indoor air quality assessments plus humidifier and dehumidifier repair and installation services for residential customers.
• Five Star Service Partner Plan Annual subscription membership plan providing residential customers with priority service, scheduled system checks, sewer inspection, extended labor warranty, 10% off service work (up to $250 per call), and waived standard service fees.
• Financing Options Partner-financed payment plans for plumbing, HVAC, and emergency repair projects, including promotional 0% financing for 18 months.

Quantifiable outcome

• 100% Satisfaction Guaranteed - Full satisfaction promise on all services

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Keeler ElectricminorStrategic or Co-development PartnerRelated company providing electrical services, linked on Essig's website under the About section. Both companies appear to be under common ownership or management, serving the same customer base in Berks County.

Scale indicators5 records

Recent moves5 records

Expansion highlights6 records

Emerging players

• HomeServe USA: Home warranty and emergency repair services platform that connects homeowners to local plumbing/HVAC contractors via membership programs — overlaps with Essig's Service Partner Plan recurring-revenue model and target customer.

Broad incumbents

• Trane Technologies: HVAC equipment manufacturer serving residential and commercial customers through local dealer/installer networks — comparable value-chain position to Lennox as upstream supplier to local service providers like Essig.
• Carrier Global: Global HVAC equipment manufacturer and service provider with residential heating/cooling product lines installed and serviced by local contractors including Essig — broad incumbent in Essig's HVAC installation and service category.
• Rheem Manufacturing: Manufacturer of water heating, HVAC, and plumbing products including tankless and traditional water heaters that Essig installs and services — broad incumbent in one of Essig's core installation categories.
• Lennox International: HVAC equipment manufacturer whose products Essig installs and services (Lennox partnership disclosed) — overlapping residential HVAC value chain as a broader incumbent in the equipment side of the same end-market.

Direct peers

• Benjamin Franklin Plumbing: Neighborly franchise network specializing in residential plumbing repair, water heater, and drain services with strong local-brand positioning — directly comparable to Essig's residential plumbing focus and family-style service approach.
• Roto-Rooter: National plumbing and drain cleaning service franchise offering residential and commercial plumbing repair, drain clearing, and sewer services — directly comparable service mix, customer base, and direct-to-consumer delivery model to Essig.
• Mr. Rooter Plumbing: Neighborly-branded national plumbing franchise providing residential plumbing repair, drain cleaning, and HVAC-adjacent services — same direct-to-consumer service model and overlapping service lines as Essig.
• Horizon Services: Regional Mid-Atlantic plumbing, heating, and HVAC service company serving the Greater Philadelphia and surrounding PA markets — comparable geographic reach, residential/commercial mix, and bundled plumbing+HVAC service portfolio.

Others

• ServiceTitan: Software platform serving plumbing, HVAC, and home-services contractors with dispatch, CRM, and membership billing tools — enabling technology used by trade-service operators comparable in size and model to Essig.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@essigplumbingheating1938
• Facebookfacebook.com/ThePlumbingWorksPA
• LinkedInlinkedin.com/company/the-plumbing-works
• Xx.com/PAPlumbingWorks

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Plumbing Works