Jahia
Jahia is a Swiss open-source enterprise software publisher, founded in 2002, providing a unified Digital Experience Platform that combines CMS, built-in customer data, and AI-driven content workflows for large organizations with multisite and multilingual digital presence.
- Company typePrivate
- Founded2002
- HeadquartersGeneva, Switzerland
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Jahia does
Jahia Solutions Group SA is a Swiss-based enterprise software publisher founded in 2002 and headquartered in Grand-Lancy (Geneva), Switzerland. The company develops and sells an open-source Digital Experience Platform (DXP) that unifies content management (CMS), customer data, and third-party integrations in a single platform. Its technology combines a no-code visual editing environment with a complete GraphQL API for headless architectures (React, Next.js, Vue.js), and includes a built-in Customer Data Platform (CDP) that collects behavioral signals (navigation, downloads, logins) to drive personalization. The platform is delivered via subscription licensing with tiered support (Standard, Premium, Cloud) across managed SaaS, private cloud, on-premise, and air-gapped deployment models, and holds ISO 27001, HIPAA (Coalfire-audited), GDPR-by-design, and PCI DSS certifications.
Jahia sells primarily to large enterprise organizations with multisite, multibrand, and multilingual requirements across verticals including government, healthcare, retail, financial services, and consumer brands. Named customers include NASA, the European Parliament, Ben & Jerry's, Marriott Vacations Worldwide, Abercrombie & Fitch, Algolia, Ascensus, Wyoming Department of Transportation, MACOM, Smith Drug Company, Medica, Vicor, and Worldsource. The company distributes through direct enterprise field sales complemented by a certified partner channel, and operates delivery and support offices in Gdansk (engineering), San Francisco, Amsterdam, Sydney, and Kuala Lumpur alongside the Geneva headquarters.
The platform embeds AI agents for content production, translation, metadata generation, AI-powered site migration, compliance checking, and content auditing, with all AI actions routed through editorial validation workflows. Jahia is model-agnostic, supporting OpenAI, Anthropic, Google, Mistral, DeepSeek, Azure OpenAI, OVHcloud AI, and self-hosted models. The company reports 1,000+ customer organizations, a 96% customer retention rate, a 4.4/5 G2 rating across 603 reviews, and a #1 DXP ranking on G2 in 2026. The only disclosed institutional capital is a $22.5M round from Invus in 2015; the company remains privately held with no IPO, acquisition, or subsequent funding disclosed.
Jahia firmographics
Firmographics- Name
- Jahia
- Legal name
- Jahia Solutions Group SA
- Website
- https://jahia.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Jahia is a Swiss open-source enterprise software publisher, founded in 2002, providing a unified Digital Experience Platform that combines CMS, built-in customer data, and AI-driven content workflows for large organizations with multisite and multilingual digital presence.
- Ownership category
- akta.pro rank
Jahia industry classification
Industry- Product category
- Digital Experience Platform (Enterprise CMS/DXP)
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Process & Case Management Low-Code Platforms (HDAEAKAE)
- akta.pro secondary industries
- Low-Code/No-Code Application Platforms (HDAEAKAA), Enterprise Case Management & Request Fulfillment Platforms (HDAEALAJ)
Keywords
Where Jahia is headquartered
LocationHeadquarters
- HQ city
- Geneva
- HQ country
- Switzerland
- HQ region
- Europe
Offices6 records
Markets served
Jahia business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscription: Subscription-based licensing model with tiered support levels (Standard, Premium, Cloud). Customers pay subscription fees based on their chosen support and deployment options (managed SaaS, private cloud, or on-premise).
- Software License: Licensed software with separate terms for JSG (Jahia Solutions Group), JSF (Jahia Solutions France), and J_INC (US entity). Subscription includes access to Major Releases, Features Releases, and Maintenance Releases during paid subscription period.
- Cloud Services: Jahia Cloud managed services with 99.9% uptime guarantee. Includes hosting options with data residency choices.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription with Standard Support |
| Subscription | Annual | Enterprise subscription with Premium Support |
| Subscription | Annual | Cloud subscription with managed services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels10 records
Jahia product offering
Product offeringCore offering
Jahia provides an open-source Java Digital Experience Platform (DXP) that unifies enterprise content management (CMS), a built-in customer data platform (CDP), personalization, and AI agents into a single platform. It is designed for multisite, multibrand, and multilingual organizations, offering hybrid headless architecture (visual editing plus GraphQL API) and deployment via managed SaaS, private cloud, on-premise, or air-gapped environments.
Product overview
Jahia offers a unified Enterprise CMS and Digital Experience Platform (DXP) designed for multisite, multibrand, and multilingual organizations. The core portfolio consists of Jahia CMS (content creation, governance, and publishing) and Jahia DXP (extending CMS with customer data management, personalization, and third-party integrations). Key modules include the Built-in Customer Data Platform (CDP) for behavioral data collection and audience-based personalization, Jahia AI (built-in autonomous agents for content generation, metadata automation, site migration, and compliance checking supporting multiple AI model providers), and Enterprise Web Portal (authenticated self-service portals for customers, partners, and employees). The platform operates as a hybrid headless CMS offering both no-code visual editing and a complete GraphQL API (supporting React, Next.js, Vue.js) within the same platform. Deployment options include managed SaaS, private cloud, on-premise, and air-gapped environments for regulated industries. Notable differentiators include customer choice of AI model provider (no forced vendor lock-in), ISO 27001 and HIPAA compliance, GDPR-by-design architecture, and 96% customer retention.
Differentiator
Problem solved
Functional benefit
Brands
- Jahia CMS: Enterprise Content Management System for content creation, governance, and publishing.
- Jahia DXP
- Jahia AI
- Jahia Cloud
Products and services
- Jahia DXP Digital Experience Platform that unifies content management, customer data, and third-party tool connections to deliver personalized digital experiences at scale for enterprise organizations with multisite, multilingual, and multibrand needs.
- Jahia CMS Enterprise content management system for content creation, governance, and publishing with built-in AI agents for content production, metadata generation, translation, and site migration.
- Built-in Customer Data Platform (CDP) Customer data platform integrated into Jahia DXP that collects behavioral signals (navigation, downloads, logins) to enable audience-based content personalization across digital touchpoints.
- Jahia AI Built-in AI agents for content production at scale covering site migration, copy generation, metadata automation, translation, compliance checking, and content auditing. All AI actions require human validation; supports OpenAI, Anthropic, Google, Mistral, DeepSeek, Azure OpenAI, OVHcloud AI, and self-hosted models.
- Enterprise Web Portal Authenticated, personalized self-service portal solution for customer, partner, and employee experiences with AI-driven content adaptation based on visitor profile and configurable permissions and access controls.
- AI CMS Migration AI-powered migration service where agents analyze existing sites from public URLs, rebuild components, and deploy content to Jahia in days rather than months.
Quantifiable outcome
- 96% customer retention rate
- +3 more outcomes
Companies that use Jahia
Customer profileNamed customers13 records
Segments5 records
Ideal customer profiles4 records
Jahia technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability7 records
Feature6 records
Jahia partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- EfficyminorJahia participated in CRM Day Efficy 2026 in Paris and co-exhibited at Salon Souveraineté Numérique 2026 (stand C13) with Efficy. Joint marketing presence for CRM and DXP integration themes.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Jahia competitors and assessment
Company assessmentBroad incumbents
- Adobe Experience Manager: Adobe's enterprise CMS/DXP offering bundled inside Adobe Experience Cloud. Direct competitor for multisite, multilingual content management with deep marketing and personalization tooling, but broader and far larger scale than Jahia.
Direct peers
- Contentful: Headless-first CMS targeting enterprise digital teams. Overlaps with Jahia's hybrid headless approach and developer-centric value prop, with a similar mid-market/enterprise customer profile.
- dotCMS: Open-source Java-based enterprise CMS with hybrid headless support, often positioned against Jahia for Java-stack enterprises. Smaller scale but similar target market of multisite, multilingual deployments.
- Kentico (Xperience): Mid-market/enterprise CMS and DXP with marketing automation features. Comparable to Jahia on hybrid headless architecture and enterprise content workflows, with some overlap in CMS-migration deals.
- Acquia (Drupal): Commercial sponsor of Drupal and provider of Drupal-based enterprise DXP and personalization products. Competes with Jahia in the open-source enterprise CMS segment, particularly for government and higher-ed clients.
- Sitecore: Long-standing enterprise DXP vendor offering content management, personalization, and analytics. Directly comparable to Jahia in targeting multisite, multilingual enterprises with hybrid headless and AI-driven content capabilities (Sitecore Stream).
- Optimizely: Enterprise CMS and DXP platform with experimentation and personalization features. Competes head-to-head with Jahia for global enterprises requiring content, commerce, and experimentation in a single platform.
- Magnolia CMS: Swiss-headquartered enterprise CMS/DXP vendor with strong European presence. Direct comparable to Jahia on geography, open-source heritage, and mid-market/enterprise multisite deployments.
- Liferay: Open-source enterprise portal and DXP platform serving global enterprises with complex integration needs. Closely comparable to Jahia on open-source ethos, multisite deployments, and regulated-industry emphasis.
Emerging players
- Crownpeak (now Frontify-adjacent DXP): Enterprise DXP with strong digital governance, consent, and compliance focus. Overlaps with Jahia's regulated-industry value proposition, particularly in financial services and healthcare verticals.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Jahia social profiles
Digital presenceJahia compliance and trust
Trust signalCompliance4 records
Jahia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jahia leadership team
Management profileNumber of profiles
Profiles4 records
Jahia funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jahia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jahia
What does Jahia do?
Jahia provides an open-source Java Digital Experience Platform (DXP) that unifies enterprise content management (CMS), a built-in customer data platform (CDP), personalization, and AI agents into a single platform. It is designed for multisite, multibrand, and multilingual organizations, offering hybrid headless architecture (visual editing plus GraphQL API) and deployment via managed SaaS, private cloud, on-premise, or air-gapped environments.
Is Jahia a public or private company?
Jahia is a private company. It is classified as venture growth investor backed and is currently operating.
When was Jahia founded?
Jahia was founded in 2002. It employs 51 to 100 people.
Where is Jahia based?
Jahia is headquartered in Geneva, Switzerland, in the Europe region.
How does Jahia make money?
Three revenue lines are on record. Software Subscription is the primary driver. The others are software License and cloud Services.
Who are Jahia's main competitors?
Adobe Experience Manager is listed as a broad incumbent. Direct peers are Contentful, dotCMS, Kentico (Xperience), Acquia (Drupal), Sitecore, Optimizely, Magnolia CMS and Liferay. Crownpeak (now Frontify-adjacent DXP) is listed as an emerging player.
Does Jahia have an API?
Yes. Jahia offers a complete GraphQL API for headless architectures. The headless API supports React, Next.js, and Vue.js frontend frameworks. Both no-code visual editing and the headless API coexist in the same platform without switching tools. Developer documentation is at academy.jahia.com.
What industry is Jahia in?
Jahia's product category is Digital Experience Platform (Enterprise CMS/DXP). Its primary akta.pro industry code is HDAEAKAE, Process & Case Management Low-Code Platforms, with a secondary code of HDAEAKAA, Low-Code/No-Code Application Platforms. Its NAICS code is 5132 and its SIC code is 7372.