VINN

What VINN does

VINN GmbH is a privately held German hospitality-technology company founded in December 2016 as the legally independent successor to Otrum GmbH, inheriting more than 15 years of hotel-IT experience. Headquartered in Krefeld, Germany, with a regional subsidiary (VINN Italia Srl) in Treviglio and sales/service support in France and the UK, the company sells modular integrated technology to hotel chains and independent hotel operators across Europe, Africa, and the Middle East, with products installed in more than 80,000 hotel guest rooms.

The company's core product is the VINN Engine, a software platform that orchestrates disparate hotel technologies — Wi-Fi (VINN Connect), IPTV (VINN TV with VINN Cast), VoIP telephony (VINN Phone), network infrastructure (VINN Network), digital signage (VINN Signage), and certified ASSA ABLOY mobile access — into a unified guest experience. The flagship VINN Cockpit guest-facing mobile app (iOS/Android) auto-configures to each hotel's technology profile at check-in and enables mobile check-in/out, mobile key, in-room climate and lighting control, content streaming, and mobile payments. Third-party solutions integrate via the open VINNgrid/VINNcubes API framework.

VINN generates revenue through a combination of software platform licensing and subscriptions, hardware sales and installation (network equipment, IPTV headends, displays), and professional services including 24/7 multilingual tiered-SLA support. Pricing is quote-based and varies by property size, room count, modules selected, and deployment scope; no public pricing is published. Go-to-market is direct enterprise field sales supported by trade-show presence (Hotelexpo Berlin, Internorga Hamburg, HTNG), a demonstration showroom (VINN FutureLab, Krefeld), and a broad technology partner ecosystem that includes LG, Samsung, Philips TV, Oracle, IBM, Ruckus, Assa Abloy, Salto, and Otrum AS. Named customers include Radisson Blu, Moxy/Marriott, Hilton, Holiday Inn, Ruby Hotels, Scandic, and Adina Apartment Hotels.

Name

VINN

Legal name

VINN GmbH

Website

https://myvinn.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

VINN is a German hospitality-technology company that sells modular integrated hotel-technology platforms — Wi-Fi, IPTV, VoIP, signage, network, and a guest-facing mobile app — to hotel chains and independent operators across Europe, Africa, and the Middle East, with 80,000+ rooms installed.

Ownership category

akta.pro rank

Headquarters

HQ city

Krefeld

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure, Supply Chain

Revenue model

1. Software Platform Licensing & Subscription: VINN generates revenue through licensing and subscription fees for its modular software platform (VINN Engine) and associated modules (Cockpit, Connect, TV, Network, Phone, Signage). Products are sold as modular bundles scalable to hotel size and segment.
2. Hardware Sales & Installation: Revenue includes sale and installation of associated hardware components (network equipment, IPTV headends, displays, infrastructure) as part of integrated hotel technology deployments.
3. Professional Services: Implementation, configuration, ongoing support, and maintenance services are bundled with product deployments, including 24/7 multilingual support with tiered SLAs.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

VINN provides a modular hotel technology software platform (VINN Engine) that integrates Wi-Fi, IPTV, IP telephony, room control, digital signage, and mobile access into a unified digital guest experience. The flagship product is the VINN Cockpit mobile app, which enables guests to personalize room settings (temperature, lighting, TV), stream content from their devices, perform mobile check-in/check-out, use mobile key, and make mobile payments. The platform is sold to hotels as modular bundles (Cockpit, Connect, TV, Network, Phone, Signage) with associated hardware and professional installation services.

Product overview

VINN is a modular hotel technology platform built around the VINN Engine software platform. The core product is VINN Cockpit, a guest-facing mobile app that serves as a digital all-round service for hotel guests. This integrates with modular add-on products: VINN Connect (WiFi), VINN TV (IPTV/entertainment), VINN Network (infrastructure), VINN Phone (VoIP telephony), and VINN Signage (digital displays). The platform supports third-party integrations called VINNcubes, assembled into VINNgrid configuration files for guests. Additional features include VINN Cast for mobile-to-TV streaming. All products work together through the central VINN Engine platform to deliver personalized guest experiences.

Differentiator

Problem solved

Functional benefit

Brands

• VINN Engine: The core software platform underlying all VINN products, enabling integration and interoperability of hotel technology components.
• VINN Cockpit
• VINN Connect
• VINN TV
• VINN Network
• VINN Phone
• VINN Signage
• VINN FutureLab

Products and services

• VINN Cockpit Flagship guest-facing mobile app (iOS/Android) serving as a digital all-round service for hotel guests. Enables personalized room configurations (air conditioning, lighting, TV), mobile check-in/check-out, mobile key access, mobile payments, content streaming to TV, and room automation control via smartphone.
• VINN Engine Central software platform that integrates all VINN products and enables interoperability between connected hotel technologies, serving as the foundation for personalized guest management and digital services.
• VINN Connect Wi-Fi platform providing comfortable internet access for hotel guests, enabling easy connectivity throughout the property.
• VINN TV Next-generation television solution providing scalable IPTV systems for hotels, offering entertainment, personalized content delivery, and streaming of guest mobile content to room TVs via VINN Cast.
• VINN Phone Software-based IP telephone system providing cost-effective telephony solutions for hotel operations.
• VINN Network Secure network solutions for hotel operations, providing intelligent network design, LAN/WLAN infrastructure, firewall, and IPTV headend management.
• VINN Signage Digital communication and signage systems for hotel buildings and retail environments, enabling signage displays throughout properties for guest information and marketing.

Quantifiable outcome

• VINN products installed in 80,000+ hotel rooms
• +1 more outcomes

Named customers11 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered core, minor and flagship.

• ASSA ABLOY HospitalitycoreTechnology or IntegrationVINN is a certified partner of ASSA ABLOY Hospitality, integrating its mobile access and door management technology into the VINN Cockpit app. This certification confirms VINN's software meets the highest security standards for mobile hotel access solutions. The technology is deployed tens of thousands of times globally.
• LGcoreTechnology or IntegrationLG is listed as a technology partner whose display and TV hardware is integrated into the VINN hotel technology ecosystem.
• SamsungcoreTechnology or IntegrationSamsung is listed as a technology partner whose devices are integrated into the VINN hotel technology ecosystem.
• Ingram MicrominorChannel Partner/ Reseller/ DistributorIngram Micro is listed as a technology partner/distributor within the VINN ecosystem.
• Fraunhofer IAO — FutureHotel NetworkflagshipStrategic or Co-development PartnerVINN is a partner of the Fraunhofer IAO FutureHotel innovation network, which researches digital solutions for the hotel of the future alongside industry partners. VINN contributes product development insights and access to a high-profile research ecosystem. VINN CEO Frank Gerhardt was interviewed by Fraunhofer researchers on digitalization topics.
• Arbeitskreis HotelimmobilienminorStrategic or Co-development PartnerVINN is a member of the Working Group on Hotel Real Estate (Arbeitskreis Hotelimmobilien), a DACH-region consortium of hotel industry professionals focused on the professional development and operation of hotel real estate.
• Otrum AS (Norway)coreTechnology or IntegrationOtrum AS (Norway) is VINN GmbH's Platinum Partner. VINN GmbH succeeded the Otrum GmbH business and builds on more than 15 years of Otrum experience in hotel technology. Otrum AS continues as a strategic technology partner, providing ongoing product lineage and domain expertise.
• Otrum (Enterprise IPTV/Display)coreTechnology or IntegrationOtrum is a technology partner providing IPTV solutions and digital signage displays integrated into the VINN ecosystem. VINN installations at hotels (e.g., Courtyard by Marriott Wolfsburg, Radisson Blu Karlsruhe) reference the Otrum Enterprise solution.

Scale indicators3 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Mews: Cloud-native hospitality platform combining PMS, payments, guest experience and open APIs, targeting independent hotels and chains across Europe and beyond. Direct competitor on modular hotel SaaS and guest app functionality overlapping with VINN Cockpit.
• Shiji Group: Globally integrated hospitality technology platform offering PMS, POS, guest experience, payments and integrations for hotels worldwide. The closest analog to VINN's modular integration thesis, though substantially larger and with deep APAC and global chain penetration.
• Hotelkit: Austrian-rooted hospitality operations and team communication SaaS with a strong DACH customer footprint. Competes for the same German-speaking hotel operator wallet and pursues a similar enterprise SaaS go-to-market.
• Cloudbeds: B2B SaaS hospitality platform (PMS, booking engine, channel manager, guest experience) primarily serving independent hotels and small-mid chains. Comparable modular platform approach and SMB-to-mid-market focus.

Emerging players

• Criton: UK-based digital guest experience and branded mobile-app specialist for hotels. Direct overlap with VINN Cockpit on the guest-facing app layer, though without VINN's underlying infrastructure stack.

Broad incumbents

• Oracle Hospitality (OPERA Cloud): Industry-standard PMS and enterprise hotel technology suite serving large global chains via the OPERA platform. Much broader portfolio than VINN, but overlapping enterprise customer base and procurement competitor.
• Infor Hospitality: Enterprise hospitality management solutions (HMS, POS, revenue management) sold to large hotel groups. Larger incumbent with comparable integration breadth across hotel operations.
• Crestron Electronics: Established AV, room control and building automation vendor with a dedicated hospitality practice. Addresses adjacent scope (in-room control, AV) that overlaps with VINN Network, VINN Phone and room automation features.

Others

• ASSA ABLOY Hospitality: Global leader in hotel locking systems and mobile access technology. Both a certified technology partner and adjacent competitor in the mobile key domain that VINN Cockpit integrates and extends.
• Salto Systems: Access control and mobile key vendor for hospitality. A listed VINN technology partner (alongside ASSA ABLOY) and adjacent supplier of room access functionality integrated into the VINN ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/VINN.myvinn
• LinkedInlinkedin.com/company/vinn-gmbh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VINN