DocSites

What DocSites does

DocSites Inc. is a privately held, bootstrapped company founded in 2008 and headquartered at 21550 Oxnard St., Woodland Hills, California. The company provides website design, digital marketing, and AI-powered patient engagement services exclusively to dental and medical practices in the United States, claiming 1,000+ clients and 16+ years operating in the vertical. Its core product is a three-tier website design platform (Standard, Plus, Premier) priced from $1,999 to $3,999 in one-time setup fees plus $79/month hosting, supported by 36+ responsive templates purpose-built for healthcare practices.

The revenue model is a hybrid of one-time setup fees and recurring subscriptions. Base website hosting is a flat $79/month with no long-term contracts; on top of this, DocSites sells tiered marketing packages ($399-$599-$799/month) covering SEO, blogging, Google My Business, and social posting, plus Google Ads management ($999 setup + $499/month). In 2025 the company launched the AI Support Suite (AI Webchat, AI Phone Answering, AI Scheduler) at $999 setup plus $399-$599/month, powered through a partnership with GetHelpdesk.AI. Distribution is sales-led and direct-to-consumer, with inside sales via phone (1-888-980-4949), website demo requests, and lead generation through a content blog, free 30-minute assessments, downloadable ebooks, and dental industry conferences.

Underlying technology includes responsive website templates, SEO and social media tooling, and the AI Support Suite. The AI offering integrates directly with major dental practice management systems (OpenDental, Dentrix, EagleSoft) for appointment booking and with six phone-system providers (Weave, Mango, GoTo, Jive, RevenueWealth PBX, Telco) for AI-driven call handling. The company is founder-led, with no disclosed external investment, parent company, or public ticker.

Name

DocSites

Legal name

DocSites Inc.

Website

https://docsites.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

DocSites Inc., founded in 2008 in Woodland Hills, California, designs websites, runs digital marketing, and provides AI-powered patient engagement tools exclusively for U.S. dental and medical practices, serving 1,000+ clients on a recurring subscription model.

Ownership category

akta.pro rank

Headquarters

HQ city

Burbank

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations, Infrastructure

Revenue model

1. Website Setup Fees: One-time setup fees for website design services, ranging from $1,999 to $3,999 depending on the package tier
2. Monthly Website Services: Recurring monthly subscription fees ($79/month) including hosting, SSL certificate, and website updates by request
3. Marketing Packages: Optional monthly marketing packages ($399-$799/month) including SEO, blogging, Google My Business setup, Facebook Business Page, and monthly social media posts
4. Google Ads Management: Google Ads management service with $999 setup fee and $499/month management fee, plus client-paid ad budget
5. AI Support Suite: AI-powered customer service tools including webchat, phone answering, and scheduling with $999 setup and $399-599/month subscription

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

DocSites designs, hosts, and manages professional websites for dental and medical practices on a subscription basis ($1,999-$3,999 setup plus $79/month). It complements these websites with optional recurring marketing packages ($399-$799/month) covering SEO, blogging, and social media, plus Google Ads management and an AI Support Suite (AI Webchat, AI Phone Answering, AI Scheduler) for patient engagement and appointment booking.

Product overview

DocSites is a specialized website design and online marketing company serving dental and medical practices. The core offering consists of three website design tiers (Standard, Plus, and Premier) with pricing from $1,999 to $3,999 setup plus $79/month hosting. These are complemented by optional marketing packages (Increased Visibility at $399/month, The Essentials at $599/month, and Superstar Practice at $799/month) that include SEO, blogging, social media management, and Google My Business optimization. Additional offerings include Google Ads management and an AI Support Suite (powered by GetHelpdesk) providing AI Webchat, AI Phone Answering, and AI Scheduler capabilities for $999 setup plus $399/month. All plans include hosting, SSL certificates, and website updates with no long-term contracts.

Differentiator

Problem solved

Functional benefit

Brands

• GetHelpdesk.AI: AI-powered support suite for dental practices including AI Webchat, AI Phone Assistant, and AI Scheduler integrated with practice management software.

Products and services

• Website Design for Dental and Medical Practices Full-service website design, hosting, and ongoing management for dental and medical practices, offered in Standard, Plus, and Premier tiers from $1,999 to $3,999 setup plus $79/month. Includes 36+ responsive templates, SSL certificate, hosting, content migration, and request-based website updates; tailored to dentists, dental specialists, physicians, chiropractors, and veterinarians.
• Marketing Packages for Dental and Medical Practices Recurring monthly marketing packages ($399-$799/month) for dental and medical practices covering search engine optimization, blog setup and content, Google My Business optimization, Facebook Business Page setup, and monthly social media posts on Facebook and Google. Designed for practices that want DocSites to manage their ongoing patient acquisition marketing.
• Google Ads Management Service Google Ads (PPC) setup and management service for dental and medical practices with a $999 one-time setup fee plus $499/month management fee; client's credit card is billed directly by Google for ad spend. DocSites creates and manages targeted sponsored ad campaigns within the client's budget.
• AI Support Suite AI-powered customer service and patient engagement suite for dental practices that includes AI Webchat, AI Phone Answering, and AI Scheduler. Powered by GetHelpdesk, it answers calls and web inquiries instantly, books appointments directly into practice management systems (OpenDental, Dentrix, EagleSoft), provides multilingual support, and operates 24/7 for after-hours and overflow coverage.

Quantifiable outcome

• Practices report generating new patients through DocSites marketing programs
• +1 more outcomes

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability3 records

Feature5 records

Partnerships

One partnership is on record.

• GetHelpdesk.AIcoreTechnology or IntegrationAI Support Suite powered by GetHelpdesk, providing AI webchat, phone answering, and scheduling services for dental practices. Fully integrated with practice management systems including OpenDental, Dentrix, and Eaglesoft.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Squarespace: Squarespace is a broad-incumbent horizontal website builder and commerce platform that competes at the DIY-website tier of the same SMB dental practice buyer, often used as a lower-cost alternative to DocSites' full-service model.

Direct peers

• Doctor.com: Doctor.com offers healthcare-provider websites, profile management, listings, and patient acquisition tools — overlapping directly with DocSites' website + online visibility offering for medical and dental SMBs.
• PatientPop (by Tebra): PatientPop is a healthcare-practice growth platform offering website design, SEO, reputation management and patient communication — a direct horizontal competitor to DocSites across websites, marketing, and patient-engagement tooling, with significantly greater scale post-Tebra acquisition.
• Roadside Dental Marketing: Roadside is a dental-specialist agency offering custom website design, SEO, and PPC management — a directly comparable niche competitor to DocSites' dental marketing packages and PPC offering.
• Officite: Officite provides website design, SEO and digital marketing services specifically to medical and dental practices — a directly comparable niche-specialist serving the same SMB buyer with the same subscription-based marketing services model.
• Adit Dental Marketing: Adit is a dental-only SaaS platform combining website hosting, SEO, social, and patient communication; it competes head-on with DocSites' dental website + marketing + AI add-on bundle for the same SMB dental practice buyer.
• ProSites: ProSites is the most direct competitor — a long-standing, dental- and medical-practice-focused website design and marketing company offering template-based sites, SEO, and patient acquisition services to SMB practices, the same buyer and value proposition as DocSites.

Emerging players

• Reputation.com: Reputation.com focuses on review management, listings and social/SEO for multi-location healthcare practices — partial overlap with DocSites' reviews/SEO/Google My Business marketing package and a partial substitute for parts of its offering.
• Weave: Weave is a dental/medical patient communication platform with phone, texting, scheduling and AI front-desk features; it competes most directly with DocSites' AI Support Suite (webchat, phone answering, scheduling) and increasingly with its broader marketing stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/thedocsites
• LinkedInlinkedin.com/company/thedocsites-com

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DocSites