Western Archives & Shredding

What Western Archives & Shredding does

RecordXpress is a Canadian Records and Information Management (RIM) services company operating 15+ Records Centres and drop-off shredding locations across British Columbia, Alberta, Manitoba, Ontario, and Quebec. The company serves regulated and document-intensive verticals including Financial, Legal, Medical and Healthcare, Public Services/Government, and Energy, as well as residential customers, through a hybrid enterprise field sales and self-serve drop-off model. Core offerings include offsite document storage (recurring subscription), NAID AAA-certified secure shredding (transactional), document scanning and imaging, digital transformation services, vault storage, media storage, IT asset disposition (ITAD), and the uRISQ Privacy and Cybersecurity Program. The business is privately held and operates as a subsidiary brand within StorageVault Canada's portfolio, alongside sister brands such as Access Storage, Sentinel, Depotium, Cubeit, and FlexSpace, sharing corporate infrastructure across the storage and logistics ecosystem.

The company generates revenue through five primary streams: recurring offsite document storage fees, per-event certified shredding transactions, project-based document scanning and digital transformation services, hardware sales via its shop.recordxpress.ca e-commerce storefront, and ancillary services including fulfillment, warehousing, and physical/digital asset escrow. Pricing is quote-based across all customer segments, with no published rate cards; the model is pay-as-you-go with no disclosed subscription tiers. The go-to-market combines dedicated Information Services Advisors handling enterprise quotes for regulated industries with a self-serve drop-off shredding channel for residential and small business customers, supported by SEO, content marketing, Trustpilot social proof (4.7/5 from 91 reviews), and a community-giving partnership with the Canadian Cancer Society.

The underlying technology stack centers on a Records and Information Management system managing secure physical Records Centres, NAID AAA-certified destruction workflows, and a centralized document digitization platform enabling hybrid-asset management. The company holds NAID AAA certification for secure document destruction, is Canadian-owned, and benefits from an Official Olympic Supplier designation via its affiliated Access Storage brand. Note: source data references RecordXpress rather than Western Archives and Shredding; no specific information on Western Archives and Shredding was found in the provided material.

Name

Western Archives & Shredding

Legal name

RecordXpress

Website

https://westernarchives.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

RecordXpress is a Canadian Records and Information Management services company operating 15+ locations across five provinces, providing offsite document storage, NAID AAA-certified shredding, digital transformation, and scanning services to financial, legal, healthcare, government, energy, and residential customers as a subsidiary of StorageVault Canada.

Ownership category

akta.pro rank

Product category

Records & Information Management Services

NAICS

Libraries and Archives (51921), Document Preparation Services (56141), Waste Collection (56211)

SIC

Public Warehousing & Storage (4220), Refuse Systems (4953)

akta.pro industry

PRIMARYTLALAAAK

Document & Records Storage (Physical Archives)

Transportation & Logistics/Warehousing & Storage (Cold Chain, Fulfillment, Depots)/General Warehousing & Storage (Dry/Non-Temperature Controlled)

SECONDARYIMAIAFAO

Confidential Document Destruction & Secure Recycling (Shredding)

Industrials, Manufacturing & Construction/Industrial Services & Facility Operations/Waste Management & Recycling Services

SECONDARYBPABALAI

Confidential Document & Media Destruction (On-site Shredding Programs)

Business & Public Services/Facilities Management & Building Services/Waste, Recycling & Sustainability Programs (On-site)

Keywords

• Records management services
• Document storage solutions
• Secure document shredding
• Digital transformation services
• Information destruction services

Headquarters

HQ city

Parkland

HQ country

Canada

HQ region

North America

Offices17 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Offsite Document Storage: Recurring storage fees for physical document retention in secure Records Centres with options for vault storage, media storage, and fulfillment/warehousing services.
2. Certified Document Shredding: On-demand and scheduled secure document destruction services. Revenue generated per shredding service event, with both mobile and drop-off shredding options.
3. Document Scanning & Imaging: Physical document digitization services converting paper records to digital formats for hybrid-asset management.
4. Digital Transformation Services: Paperless solutions and automation services for modern businesses including digital asset escrow and document management software offerings.
5. Product Sales: Physical products available through shop.recordxpress.ca including storage containers and related supplies.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Western Archives & Shredding operates a network of Records Centres providing offsite document storage, NAID AAA-certified secure shredding, document scanning/imaging, and digital transformation services for businesses and residential customers across Canada. The company offers scheduled mobile shredding, drop-off shredding locations, media and vault storage, IT asset disposition, and records management software for regulated industries including Financial, Legal, Medical, Government, and Energy.

Product overview

RecordXpress is a Canadian Records & Information Management services company offering a comprehensive suite of document management solutions. The portfolio centers on core services including Offsite Document Storage, Certified Document Shredding, Digital Transformation, Document Scanning and Imaging, Media Storage and Management, and Vault Storage. Additional offerings include uRISQ Privacy and Cybersecurity Program, Fulfillment and Warehousing, Cloud Storage, IT Asset Disposition (ITAD), Document Management Software, Digital Asset Escrow, and Physical Asset Escrow. The company provides both scheduled and on-demand shredding services with NAID AAA certification, serving multiple industries including Financial, Legal, Medical and Healthcare, Public Services, Residential, and Energy sectors across Canada.

Differentiator

Problem solved

Functional benefit

Products and services

• Offsite Document Storage Secure, compliant offsite storage of physical business documents in advanced Records Centres, providing security, compliance, efficiency, and scalability for management of sensitive information.

Named customers2 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered minor and core.

• Canadian Cancer SocietyminorGTM or Marketing Partner"Let's Shred Cancer" initiative - partnership supporting life-saving cancer research. Customers choosing mobile shredding service contribute to cancer research donations. Community giving program creating positive brand association and social impact beyond core business services.
• StorageVault CanadacoreOthersParent company relationship. RecordXpress is part of the StorageVault Canada portfolio of brands including Access Storage, Sentinel, Depotium, Cubeit, StorageVault Containers, PUPS Containers, FlexSpace, and MoveBuddy. Shared corporate infrastructure and brand ecosystem.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Pacific Records Management: U.S. Pacific Northwest records management and shredding provider with comparable service portfolio (storage, shredding, imaging) to RecordXpress but serving a different regional market.
• Corodata: California-headquartered records management and shredding provider serving West Coast U.S. markets with a service mix very similar to RecordXpress, though operating in a different geography.

Broad incumbents

• Stericycle: Parent of Shred-it and a major North American regulated waste and information destruction operator. Overlaps with RecordXpress specifically through Shred-it routes and secure shredding infrastructure across Canada.
• Cintas: Large diversified business services company whose document destruction and records management offerings compete with RecordXpress in mid-market accounts. Records services are a smaller piece of a broader uniform, first-aid, and facility services portfolio.

Direct peers

• Vital Records Control: U.S. records management operator offering offsite storage, NAID-certified shredding, and digital conversion services to healthcare, legal, financial, and government clients — a closely comparable service portfolio to RecordXpress.
• Iron Mountain: The dominant global records and information management company offering offsite document storage, secure shredding, and digital transformation. Directly competes with RecordXpress in Canada on enterprise storage, NAID AAA-certified shredding, and digitization services, but with substantially larger scale and an international footprint.
• Shred-it (Stericycle): Operated by Stericycle, Shred-it is the largest North American on-site document destruction provider and a direct NAID AAA-certified competitor to RecordXpress's shredding business. Overlaps heavily in Canadian enterprise and SMB shredding routes, mobile shredding fleets, and drop-off programs.
• Access Information Management: U.S.-headquartered records management and secure information destruction provider with growing Canadian presence. Directly competes in offsite storage, NAID-certified shredding, and document imaging — a similar vertical mix (legal, financial, healthcare, government) to RecordXpress.
• PROSHRED: NAID AAA-certified mobile and drop-off shredding franchise network competing directly with RecordXpress's certified shredding services for SMB and residential accounts in North American markets.

Emerging players

• DATAMARK: Document scanning, digital workflow, and records management provider focused on digitization and BPO services — partial overlap with RecordXpress's digital transformation and document imaging offerings rather than core physical storage.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Western Archives & Shredding