Soins Service

What Soins Service does

Soins Service is a French nonprofit foundation operating as an Établissement de Santé Privé d'Intérêt Collectif (ESPIC), headquartered in Boves, Somme, Hauts-de-France. Founded in 1967, the organization delivers home-based healthcare and personal assistance services across the Hauts-de-France region, with operational coverage in the Somme, Aisne, and Oise departments and expanding PSAD (home medical equipment) reach into Picardie, Nord-Pas-de-Calais, and Normandie.

The foundation's service portfolio is organized around four core activities: Hospitalisation à Domicile (HAD) for acute and complex home-based hospital care serving 1,000+ patients annually; Services de Soins Infirmiers à Domicile (SSIAD) for chronic and dependent elderly care serving approximately 480 patients annually; Services d'Aide à Domicile (SAD) for personal assistance; and Prestataires de Santé à Domicile (PSAD) for medical device and respiratory equipment provision. These activities are progressively integrated under a unified SPASAD (Service Polyvalent d'Aide et de Soins À Domicile) framework. The foundation holds QUALI'PSAD and HAS certifications, employs more than 250 staff, and reports through formal governance including a Président and a Directeur Général.

Revenue is generated almost exclusively through the French public reimbursement system—Sécurité Sociale for clinical acts, APA (Allocation Personnalisée d'Autonomie) for personal assistance, PCH (Prestation de Compensation du Handicap) for disability support, and complementary mutual insurance payments. This reimbursement-driven, regulated B2C/prescriber model produces volume-stable but margin-constrained economics typical of French ESPIC home-health operators. Operating since 1967, the organization pursues measured geographic and product-line expansion rather than capital-markets growth, with a CFA Forma Soins apprenticeship partnership to mitigate the regional caregiver shortage.

Name

Soins Service

Legal name

Association déclarée Loi 1901 – ESPIC – Soins Service

Website

https://soins-service.fr

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

101–250 employees

Short description

Soins Service is a French nonprofit ESPIC foundation, founded 1967 in Boves, Hauts-de-France, delivering home healthcare, nursing, personal assistance, and home medical equipment services to over 1,400 patients annually across the Somme, Aisne, and Oise departments.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Hospital-Based/Home Health System-Affiliated Skilled Home Health (HLADAFAB)

akta.pro secondary industries

Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care) (HLADAFAF), Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA), Symptom & Pain Management In-Home (Palliative Clinical Visits) (HSABAFAG)

Keywords

• Home healthcare services
• Hospital at home
• Nursing care services
• Home medical equipment
• Daily living assistance

Headquarters

HQ city

Boves

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Others

Revenue model

1. Public Health Insurance Reimbursement: Services are primarily funded through French public health insurance (Sécurité Sociale), government social programs including APA (Allocation Personnalisée d'Autonomie) for elderly and PCH (Prestation de Compensation du Handicap) for disabled individuals, as well as mutual insurance and retirement fund reimbursements.
2. Service Fees: Home help services can be financed through departmental councils, retirement funds, mutuals, and private insurance. Patients may also benefit from tax credits for home services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Soins Service delivers home-based medical, nursing, and personal-assistance services through four coordinated service lines — HAD (Hospitalisation à Domicile), SSIAD (Soins Infirmiers à Domicile), SAD (Aide à Domicile), and PSAD (Prestation de Santé à Domicile) — plus a combined SPASAD offering. Services are delivered directly to patients at home on medical prescription, by multidisciplinary teams including nurses, care assistants, dietitians, social workers, pharmacists, physiotherapists, and psychotherapists.

Product overview

Soins Service is a foundation established in 1967 offering a comprehensive portfolio of home-based healthcare and assistance services in the Somme department. The organization operates four core services: HAD (Hospitalisation à Domicile) for complex medical care at home, SSIAD (Service de Soins Infirmiers à Domicile) for nursing care and hygiene services, SAD (Service d'Aide à Domicile) for daily living assistance, and PSAD (Prestation de Santé à Domicile) for home health product coordination including perfusion and wound care. Additionally, the SPASAD service integrates SSIAD and SAD capabilities for coordinated global care. Services are delivered through multidisciplinary teams including nurses, care assistants, dietitians, social workers, and administrative staff, with coverage across the Hauts-de-France region including Somme, Aisne, and Oise departments.

Differentiator

Problem solved

Functional benefit

Products and services

• HAD – Hospitalisation à Domicile (Home Hospitalization) Provides complex, continuous, and coordinated medical and paramedical care at home, allowing patients to avoid or shorten hospital stays. Delivered on medical prescription to patients of all ages with acute or chronic conditions requiring complex or specialized technical care.
• SSIAD – Service de Soins Infirmiers à Domicile (Home Nursing Care Service) A medico-social service providing hygiene and comfort care as well as technical nursing acts on medical prescription, helping prevent or delay institutionalization for elderly and disabled individuals.
• SAD – Service d'Aide à Domicile (Home Help Service) Offers assistance with daily living activities including bathing, dressing, meal preparation, household tasks, and errand running for people of any age to facilitate home care and maintain independence.
• PSAD – Prestation de Santé à Domicile (Home Health Services Coordination) Coordinates home healthcare services including enteral/parenteral nutrition, perfusion therapy, stoma care, and wound treatment with 24/7 nursing availability for patients requiring specialized medical equipment at home.
• SPASAD – Service Polyvalent d'Aide et de Soins à Domicile (Combined Care and Assistance Service) A combined service integrating SSIAD and SAD missions, providing comprehensive coordinated care for elderly, disabled, and chronically ill patients through a single multidisciplinary team.

Quantifiable outcome

• 96.8% patient satisfaction rate (2024)
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Hospitals and hospital discharge servicescoreStrategic or Co-development PartnerCoordinate patient admissions and discharges with hospitals. Hospitals refer patients for home hospitalization services and Soins Service organizes care transitions including transport and notification of healthcare professionals.
• Liberal healthcare professionalscoreStrategic or Co-development PartnerCoordinate with physicians, pharmacists, liberal nurses, physiotherapists, and speech therapists for patient care delivery. The service respects patient choices regarding which healthcare professionals participate in their care.
• PharmaciescoreStrategic or Co-development PartnerCoordinate prescription retrieval and medical supply delivery with community pharmacies for home-based treatments including infusion therapies and medical equipment.
• Palliative care and geriatric networksminorStrategic or Co-development PartnerCollaborate with palliative care networks and geriatric care networks for specialized patient support including pain management and end-of-life care.
• CFA Forma SoinsminorStrategic or Co-development PartnerApprenticeship training center through which Soins Service recruits future healthcare professionals and provides training opportunities.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Ramsay Santé: Leading French private hospital group with growing home hospitalization (HAD) activities. Comparable as a broad incumbent with hospital-level expertise relevant to Soins Service's HAD offering, though primarily inpatient rather than home-delivery focused.
• Korian (Emeis): Major French operator of nursing homes, assisted living, and home care services (now part of Emeis). Comparable as a broad incumbent offering home care services alongside institutional elderly care, but with significantly larger scale and private capital structure.
• Emeis (formerly Orpea/Korian combined group): One of Europe's largest healthcare and elderly care groups, operating nursing homes, clinics, and home care services across France. Comparable as a broad incumbent with overlapping home-based care services, though much larger and operating across the full continuum of elderly care rather than specializing in home delivery.

Direct peers

• AXEO Services: French home services franchise (part of La Poste group) providing personal assistance, housekeeping, and senior home help. Comparable to Soins Service's SAD offerings in target customer, service catalog, and dependency on French public aid programs.
• O2 Care Services (Oui Care): Leading French personal services brand offering home help, childcare, and senior care services nationally. Comparable to Soins Service's SAD/SSIAD lines, with broader geographic reach and a private commercial model rather than nonprofit ESPIC structure.
• Shiva: French home services franchise specializing in household help and personal assistance for seniors and dependents. Comparable to Soins Service's SAD offering in customer profile (elderly clients), service scope, and reliance on French public reimbursement and tax credits.
• Vitalliance: French specialist in personalized home care services for the elderly and people with disabilities, offering assistance with daily living comparable to Soins Service's SAD service. Operates across multiple French regions with a similar APA/PCH-funded revenue model.
• Domidom: French franchise network delivering home help and personal care services (assistance à la personne) across France. Directly comparable to Soins Service's SAD offering in terms of services, customer base (elderly/dependent individuals), and reliance on APA/PCH funding.
• UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles): National federation representing French home help and home care providers offering services analogous to Soins Service's SAD, SSIAD, and SPASAD lines. Comparability is direct given shared nonprofit structure, French public reimbursement model, and multi-disciplinary home care delivery.
• ADMR (Aide à Domicile en Milieu Rural): France's largest federation of nonprofit home care providers, offering services comparable to Soins Service's SAD/SSIAD across rural and peri-urban France. Directly comparable as a multiservice home care organization funded through French public schemes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/SoinsService
• LinkedInlinkedin.com/company/soins-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Soins Service