Name

Maxwell TEC

Legal name

Maxwell Healthcare Associates, LLC

Website

https://maxwelltec.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Healthcare Patient Engagement Software

NAICS

Custom Computer Programming Services (541511), Other Scientific and Technical Consulting Services (54169), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Prepackaged Software (7372), Services-Management Consulting Services (8742), Services-Home Health Care Services (8082)

akta.pro primary industry

Hospice & Palliative Care Care Coordination / Navigation (HLADAHAK)

akta.pro secondary industry

Caregiver Support, Coaching & Training (HLADALAG)

Keywords

• Home health software
• Hospice technology platform
• Patient communication SaaS
• Bereavement messaging software
• Caregiver scheduling tools

Headquarters

HQ city

Minnesota City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Platform Subscriptions: Subscription-based pricing model for the nanaCONNECT platform and its modules (NOTIFY, ENGAGE, REACH, BEREAVE). Pricing is likely tiered based on agency size or message volume. Sold directly to home health and hospice agencies.
2. Caregiver Accelerator Subscriptions: Separate subscription offering for the Caregiver Accelerator scheduling and productivity tool, targeting agencies looking to optimize staffing and workforce management.
3. Analytics Dashboard Services: Custom analytics and business intelligence solutions provided as consulting services, including executive dashboards, custom reporting, and data-driven insights for agency operations.
4. Consulting Services: Strategic consulting offerings including optimization, tech-enabled solutions, business analytics, M&A support, implementation, and revenue cycle management.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

Maxwell TEC develops and sells the nanaCONNECT cloud-based SaaS platform for home health and hospice agencies, comprising four modules—NOTIFY (caregiver arrival alerts), ENGAGE (daily wellness check-ins), REACH (post-discharge follow-ups), and BEREAVE (AI-driven bereavement messaging)—alongside the Caregiver Accelerator scheduling tool and analytics dashboards. The company also delivers strategic consulting services covering optimization, M&A support, implementation, business analytics, revenue cycle management, and tech-enabled care advisory.

Product overview

Maxwell TEC offers a unified tech-enabled care platform called nanaCONNECT, which consists of four integrated communication modules (NOTIFY, ENGAGE, REACH, and BEREAVE) plus a standalone Caregiver Accelerator tool. The platform serves home health, hospice, and home care agencies, covering the full patient care lifecycle from pre-visit notifications and daily check-ins through post-discharge support to bereavement care. All modules leverage SMS-based communication for accessibility and include analytics dashboards. Caregiver Accelerator provides scheduling and productivity optimization as a separate tool. The company also provides consulting services including analytics, optimization, M&A support, implementation, and revenue cycle management.

Differentiator

Problem solved

Functional benefit

Products and services

• nanaCONNECT Platform Comprehensive patient communication platform for home health and hospice agencies that connects patients with care teams through text-based messaging across four integrated modules—NOTIFY, ENGAGE, REACH, and BEREAVE—covering the patient care lifecycle from admission through bereavement support.
• NOTIFY Text-based notification solution that informs patients about caregiver arrival times and upcoming visits. Integrates with EMR systems hourly for patient demographics and schedules, sends configurable text messages, and collects patient feedback through surveys. ACHC and CHAP certified.
• ENGAGE Daily text-based patient check-in system allowing patients to rate their well-being on a 1-5 scale. Provides real-time insights into patient status and triggers clinical interventions when ratings drop below thresholds. Includes dashboard analytics for trend monitoring.
• REACH

Quantifiable outcome

• 93% reduction in paper mailings
• +4 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability6 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core and minor.

• LevocoreTechnology or IntegrationLevo offers a data-driven clinician retention platform that uses AI to identify potential issues such as employees starting late or experiencing multiple patient deaths, enabling proactive response. Maxwell TEC partners with Levo to address workforce retention challenges in post-acute care.
• MedalogixcoreTechnology or IntegrationMedalogix offers predictive analytics solutions including the Muse tool, which analyzes patient data to make accurate recommendations about care needs and patient well-being at approximately 95% accuracy. Partnered with Maxwell TEC for advanced analytics capabilities.
• nVoqcoreTechnology or IntegrationnVoq provides voice-enabled AI documentation solutions that transform speech to text for care providers, saving clinicians 30-90 minutes per day in documentation time and reducing clinician burnout.
• QAPIplusminorStrategic or Co-development PartnerCo-presented webinar on Value-Based Purchasing (VBP) with QAPIplus CEO Armine Khudanyan, addressing quality reporting and compliance for home health agencies.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• AlayaCare: AlayaCare provides home care software with scheduling, patient engagement, and analytics capabilities for home health, hospice, and personal care agencies. It competes with Maxwell TEC across both patient communication (similar to nanaCONNECT) and workforce optimization (similar to Caregiver Accelerator).
• Axxess: Axxess is a home health and hospice technology vendor offering EHR, patient engagement, and billing solutions. It is a direct competitor to Maxwell TEC in serving the same agency customer base with overlapping patient communication and care coordination capabilities.
• Citus Health: Citus Health offers secure messaging and patient/family communication tools for home health, hospice, and home care agencies. It is a direct competitor to Maxwell TEC's nanaCONNECT modules in modernizing patient and family engagement workflows.
• Forcura: Forcura (now part of Mainsail Health) is a workflow and communication platform purpose-built for post-acute providers, including home health and hospice. It overlaps directly with Maxwell TEC's nanaCONNECT in patient and family communication, document exchange, and care coordination.

Broad incumbents

• Netsmart: Netsmart provides EHR and care coordination technology across post-acute and behavioral health, including home health and hospice. Its integrated patient engagement and analytics offerings overlap with Maxwell TEC's product surface for the same agency buyers.
• MatrixCare (ResMed): MatrixCare, owned by ResMed, provides EHR and care coordination software for home health, hospice, and post-acute providers. It overlaps with Maxwell TEC's domain focus and offers integrated patient communication and analytics tools as part of its enterprise platform.
• WellSky: WellSky is a large, established healthcare technology platform with deep home health and hospice software offerings (including the former Brightree suite). It competes with Maxwell TEC for the same agency technology budgets and bundles patient engagement features into its broader EMR/RCM stack.
• Homecare Homebase: Homecare Homebase is a leading enterprise EHR for home health and hospice agencies, frequently embedding patient communication and clinical workflows into its core platform. It competes with Maxwell TEC's tech-enabled care modules as part of broader agency software decisions.

Emerging players

• Medalogix: Medalogix is a hospice-focused predictive analytics vendor and a current Maxwell TEC technology partner. Its Muse tool for end-of-life care predictions overlaps thematically with Maxwell TEC's analytics direction and could emerge as either a deeper partner or competitor in hospice decision-support.
• Levo: Levo is a clinician retention and workforce analytics platform for post-acute providers, and a Maxwell TEC partner. It is adjacent rather than directly competing, but its data and engagement focus overlaps with Maxwell TEC's Caregiver Accelerator and analytics layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Maxwell_TEC
• LinkedInlinkedin.com/company/maxwelltec
• Facebookfacebook.com/MaxwellTEC

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maxwell TEC