What Teletalk does

Teletalk is a Brazilian technology solutions integrator headquartered in Salvador, Bahia, with more than 20 years of operational history (founded circa 2004). The company designs and delivers integrated technology deployments across five core product areas: Audio & Video, Unified Communications, Security, Building Automation, and Intelligent Systems (marketed on AI and IoT integration). Customers span business clients — including property managers, marketing consultancies, legal practices, and software firms — as well as residential and individual subscribers served through business broadband internet.

Teletalk's operating model is project-based professional services delivered by in-house qualified teams, with completed solutions sourced in partnership with tier-1 global manufacturers including Huawei (networking and communications), Hikvision (video surveillance), and Hexagon (industrial sensors and software). The company supplements deployments with omnichannel support infrastructure: WhatsApp Business messaging, an Omie-powered customer portal for ticketing, a Field Control integration for field service management, and a wiki-based knowledge base. There is no disclosed API, SDK, or developer-facing platform; the technical surface is essentially service delivery over third-party manufacturer hardware and software.

The revenue model combines project-based professional services revenue (electronic security and IT integration installations) with a smaller recurring subscription layer from business broadband internet. Pricing is quote-based and customized per client; no standardized pricing or pricing model is publicly disclosed. The go-to-market is sales-led and direct, with a horizontal segmentation approach serving both B2B and individual consumers within a single domestic Brazil footprint. No funding rounds, acquisitions, executive leadership disclosures, certifications, awards, or patents appear in the available data, limiting external validation of the operation's scale and trajectory.

Name

Teletalk

Legal name

Teletalk

Website

https://teletalk.com.br

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

Teletalk is a Brazilian technology solutions integrator in Salvador, Bahia, delivering electronic security, IT infrastructure, unified communications, building automation, and AI/IoT-enabled intelligent systems to business and residential customers across Brazil.

Ownership category

akta.pro rank

Headquarters

HQ city

Bahia

HQ country

Brazil

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Electronic Security Solutions: Security electronic systems including surveillance, access control, and monitoring services. Projects are designed and delivered by the company's own qualified teams in partnership with major global manufacturers.
2. IT Infrastructure Services: Network infrastructure, data communications, and IT systems integration services. Solutions are customized for each client's needs.
3. Broadband Internet Services: Business broadband internet connectivity services mentioned in customer testimonials, suggesting internet service provision as a revenue stream.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Teletalk is a Brazilian technology solutions integrator that designs, delivers, and supports electronic security and IT infrastructure projects for businesses. Its core offerings span five areas: audio and video systems, unified communications, electronic security, building automation, and AI/IoT-based intelligent systems, complemented by business broadband internet connectivity. Projects are executed by Teletalk's own qualified teams in partnership with global manufacturers such as Huawei, Hikvision, and Hexagon.

Product overview

Teletalk is a technology solutions integrator specializing in electronic security and IT infrastructure with over 20 years of experience. The company offers a portfolio of five core product areas: Áudio & Vídeo (audio and video solutions), Comunicações Unificadas (unified communications), Segurança (security systems), Automação Predial (building automation), and Sistemas Inteligentes (intelligent systems using AI and IoT). Projects are executed by qualified internal teams in partnership with major global manufacturers including Huawei and Hikvision.

Differentiator

Problem solved

Functional benefit

Products and services

• Áudio & Vídeo (Audio & Video) Audio and video solutions for businesses, providing integrated AV systems and technologies deployed by Teletalk's qualified in-house teams. Targeted at organizations needing unified audio/video infrastructure as part of their security, communication, or building technology stack.
• Comunicações Unificadas (Unified Communications) Unified communications solutions enabling integrated business communication across multiple channels. Designed for organizations seeking to consolidate voice, video, and messaging communications into a single integrated system.
• Segurança (Electronic Security) Electronic security solutions providing comprehensive protection for residential and commercial properties, including surveillance, access control, and monitoring services. Projects are designed and delivered by Teletalk's qualified teams in partnership with global manufacturers such as Hikvision and Huawei.
• Automação Predial (Building Automation) Building automation solutions enabling intelligent management of building systems and infrastructure for commercial and residential properties. Aimed at organizations seeking smart building controls and automated facility operations.
• Sistemas Inteligentes (Intelligent Systems) Intelligent systems leveraging AI and IoT technologies for smart building and security applications, including intelligent asset management and other AI-driven capabilities. Targeted at businesses seeking AI and IoT-enabled intelligent systems within their security and infrastructure environments.
• Business Broadband Internet (Internet Banda Larga para Empresas) Broadband internet connectivity service for businesses, referenced in customer testimonials as fast and reliable connectivity for professional operations including marketing, legal, and software engineering workflows.

Quantifiable outcome

• Customer testimonial reports significant improvement in condominium security and communication optimization
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• HuaweicoreTechnology or IntegrationMajor global technology partner providing network infrastructure, communications, and smart building technology solutions. Listed as a key manufacturer partner in Teletalk's logo section.
• HikvisioncoreTechnology or IntegrationMajor global security technology manufacturer providing video surveillance and security systems. Listed as a key manufacturer partner in Teletalk's logo section.
• HexagoncoreTechnology or IntegrationGlobal technology company providing industrial sensors and software solutions. Listed as a key manufacturer partner in Teletalk's logo section.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Securitas Brazil: Securitas operates electronic security integration and guarding services across Brazil. Comparable to Teletalk's security systems business in customer base and solution set, but at greater scale with a more enterprise-heavy book.
• Telefônica Brasil (Vivo): Vivo is Brazil's largest telecom operator offering enterprise UC, broadband, and network infrastructure services. It competes with Teletalk's broadband and unified communications revenue lines, especially for SMB customers who buy telecom bundles.
• ADT: ADT is a globally scaled security systems integrator and monitoring provider with Latin American presence. Overlaps with Teletalk on electronic security installation but operates at much larger scale and with broader recurring-service infrastructure.
• Vivint: Vivint is a US-based smart home and security integrator combining hardware installation with monitoring services. Comparable to Teletalk in the integration-plus-monitoring business model for residential/light commercial security and automation.

Direct peers

• TIVIT: TIVIT is one of Brazil's largest IT and digital solutions integrators, offering cloud, security, communications, and managed services to enterprise customers. It competes directly with Teletalk for the same Brazilian IT/systems integration buyer across security, UC, and network infrastructure.
• Logicalis: Logicalis is a global IT solutions integrator with substantial Brazilian operations, specializing in network infrastructure, collaboration, and security. Its UC, networking, and managed services portfolio directly competes with Teletalk's mid-market integration offering.
• Stefanini: Stefanini is a major Brazilian-founded global IT services and consulting firm delivering digital workplace, infrastructure, and security integration. It overlaps with Teletalk's customer segments and IT integrator service model.

Others

• Bosch Security Systems: Bosch is a global manufacturer of video surveillance, intrusion, and building automation hardware — a vendor that Teletalk's installers deploy and that also competes for direct end-customer relationships in Brazilian security projects.

Regional players

• Positivo Tecnologia: Positivo is a Brazilian technology company with growing IoT, security, and smart-building offerings. Regionally focused like Teletalk, with comparable activity in Brazilian smart-building and connected-device channels.
• Multilaser: Multilaser is a Brazilian electronics manufacturer expanding into IoT, security cameras, and smart-building solutions. Comparable as a Brazilian regional player now offering integrated security and IoT products where Teletalk also competes.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/teletalktelecom
• Facebookfacebook.com/teletalktelecomunicacoes
• LinkedInlinkedin.com/company/teletalk-telecomunicacoes

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Teletalk