Smart Life

What Smart Life does

Smart Life (سمارت لايف) is a Saudi Arabia-based cloud SaaS company founded in 2008 and headquartered in Al-Khobar, Eastern Province. The company develops and sells four integrated cloud-based business management software products under the SMART brand: SMART ERP (accounting and point-of-sale for retail SMEs), SMART HR (human resources management), SMART NGO (charitable organization and donor/beneficiary management), and SMART R&C (restaurant and café operations including kitchen display and digital menu). The platform is delivered through iOS and Android mobile applications and supports multi-branch real-time synchronization, multi-language interfaces, and offline/online operation.

The revenue model is subscription-based, billed monthly in advance with auto-renewal, and complemented by optional paid services such as training, technical support, and consulting. Smart Life employs a hybrid go-to-market combining direct sales through five regional offices in Saudi Arabia (Al-Khobar, Riyadh, Jeddah, Medina, Khamis Mushait) with a channel-driven expansion model leveraging 34+ certified agents and distributors across 16+ MENA countries. The platform serves 500+ active customers spanning retail SMEs, restaurants and cafés, charitable associations and NGOs, and organizations requiring HR management. ZATCA (Zakat, Tax and Customs Authority) compliance for Saudi electronic invoicing is embedded as a core platform capability, positioning Smart Life within domestic regulatory requirements.

The platform integrates with payment systems (Mada, Apple Pay) and delivery services, and includes AI-driven features such as invoice anomaly detection, HR recommendation logic, and the recently launched AI Reports module (2026) for natural-language business intelligence queries. The legal entity is registered as a Saudi limited liability company under the name Smart Life Co. for Communications and Information Technology (شركة حياة ذكية للاتصالات وتقنية المعلومات). No external funding rounds, M&A activity, or executive team details are disclosed in the source material.

Name

Smart Life

Legal name

شركة حياة ذكية للاتصالات وتقنية المعلومات

Website

https://smartlife.ws

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

Smart Life is a Saudi-based cloud SaaS company offering integrated business management software — including ERP, HR, NGO, and restaurant operations — to 500+ SMEs across Saudi Arabia and the MENA region via direct sales and a 34-partner channel network.

Ownership category

akta.pro rank

Product category

Cloud Business Management Software (ERP, POS, HR, F&B)

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)

Keywords

• Cloud accounting software
• ERP business management
• Point of sale software
• Restaurant management system
• HR management software

Headquarters

HQ city

Khobar

HQ country

Saudi Arabia

HQ region

Middle East

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: Cloud-based software subscription model with periodic subscription fees. Billing is done in advance whether for recurring subscriptions or optional services. Auto-renewal unless cancelled before end of current subscription period.
2. Optional Services: Additional services including training, technical support, account review and analysis, and consulting services that can be requested separately.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Smart Life develops and sells four cloud-based SaaS business management products: SMART ERP (accounting, point-of-sale, and inventory for retail SMBs), SMART HR (human resources including payroll and performance), SMART NGO (charitable organization and donor/beneficiary management), and SMART R&C (restaurant and cafe operations with kitchen display and delivery). The platform is sold via monthly subscriptions with optional paid professional services, distributed through direct sales in Saudi Arabia and 34+ certified agents across 16+ MENA countries.

Product overview

Smart Life offers a suite of four integrated cloud-based business management systems: SMART ERP for accounting and point-of-sale operations, SMART HR for human resources management, SMART NGO for charitable organization administration, and SMART R&C for restaurant and café management. All products are cloud-based, support multi-branch synchronization, offer mobile applications, and integrate with Saudi Arabia's ZATCA e-invoicing system.

Differentiator

Problem solved

Functional benefit

Brands

• SMART ERP: النظام المحاسبي ونقاط البيع - Cloud-based accounting and point-of-sale system for retail enterprises managing sales, inventory, and human resources.
• SMART HR
• SMART NGO
• SMART R&C

Products and services

• SMART ERP (Accounting & Point-of-Sale System)

Quantifiable outcome

• Order processing time reduced by up to 30% with automated kitchen display system
• +3 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability9 records

Feature7 records

Partnerships

37 partnerships are on record, tiered certified agent.

• Algorithmic Innovative Technology Solutions (خوارزميات حلول تكنولوجية مبتكرة)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Mauritania. Provides local sales, implementation, and support services for Smart Life cloud ERP solutions in the Mauritanian market.
• HI GESTcertified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Morocco. Handles distribution and local support for Smart Life solutions in the Moroccan market.
• Yafa for IT Solutions (شركة يافا لتقنية المعلومات)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Libya. Provides local implementation and support for Smart Life cloud solutions.
• Ben Chaabkh Accounting Office (مكتب بن شابخ للمحاسبة)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Algeria. Offers accounting-focused implementation of Smart Life solutions.
• Nasey Company (شركة Nasey)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Egypt. Handles distribution and local customer support.
• Think_Techcertified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Tunisia. Provides local sales and implementation services.
• Sendi Info (شركة Sendi info)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Tunisia.
• Vision for Accounting Solutions (شركة رؤية للحلول المحاسبية)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Kuwait. Focuses on accounting solutions distribution.
• Microtech (شركة Microtech)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Iraq. Provides local distribution and support.
• Al-Innovative Company (الشركة الابتكارية)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Jordan. Handles sales and implementation.
• Style Company (شركة ستايل)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in UAE. Provides local distribution and support.
• Muscat Applications (تطبيقات مسقط)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Oman. Handles distribution and local support.
• Nasser El Mahjoub Office (مكتب نصر الدين محجوب)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Libya.
• PC World (شركة PC World)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Egypt.
• Isotech (شركة Isotech)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Sudan. Provides local sales and implementation.
• Noor Al-Manara (شركة نور المنارة)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Iraq.
• Vega Tech (شركة فيجا التقنية)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Egypt.
• Al-Huda Electronics (الهدى للإلكترونيات)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Egypt.
• Egypt Electronics (شركة مصر للإلكترونيات)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Egypt.
• Ben Barra Office (مكتب بن بارة عامر)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Algeria.
• Spread Company (شركة سبريد)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Egypt.
• Designery (شركة ديزاينري)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Bahrain.
• Madinah Systems (شركة أنظمة المدينة)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Egypt.
• Otad (شركة اوتاد)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Syria.
• Tayseer for IT (شركة تيسير لتكنولوجيا المعلومات)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Libya.
• LineTechcertified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Kuwait.
• Safe Option Company (شركة الخيار الآمن)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Jordan.
• Power for Technical Support (شركة باور للدعم الفني)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Libya.
• Mohsen Al-Bayti (شركة محسن البيتي)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Oman.
• Golden Center for Advanced Systemscertified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Lebanon.
• Smart Soft (سمارت سوفت)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Yemen.
• Treasure for Accounting Audit (شركة كنوز للتدقيق المحاسبي)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Libya.
• A. Mu'taz Al-Hasadi Office (مكتب أ.معتز الحصادي)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Libya.
• Mount Egyptcertified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Egypt.
• Istanbul Center (مركز اسطنبول)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Turkey.
• Zad for Accounting and Consulting (زادَ للمحاسبة والاستشارات)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Syria.
• Various Company (شركة فاريوس)certified agentChannel Partner/ Reseller/ DistributorCertified agent representing Smart Life in Egypt.

Scale indicators5 records

Recent moves4 records

Expansion highlights5 records

Regional players

• Tally Solutions: Tally is a long-standing accounting and ERP software dominant in South Asia and increasingly present in MENA diaspora and SME communities. It is comparable to Smart Life as an accounting-first solution for SMBs in emerging markets, with similar pricing and self-serve onboarding patterns.

Broad incumbents

• SAP Business One: SAP Business One is SAP's ERP solution tailored for SMBs, including localized versions for the Middle East. It competes with Smart Life for growing Saudi SMBs and mid-market accounts needing globally recognized ERP with local compliance.
• Odoo: Odoo is an open-source ERP suite covering accounting, POS, HR, inventory, and more, used globally by SMBs. It competes with Smart Life as a broader, well-funded horizontal ERP alternative, increasingly localized for Arabic and MENA markets.
• Zoho (Zoho Books / Zoho One): Zoho offers an integrated cloud suite spanning accounting, HR, CRM, and POS, used heavily by SMBs worldwide. It competes with Smart Life as a more affordable, broadly-marketed alternative for Arabic-speaking SMBs adopting cloud business software.
• Microsoft Dynamics 365 Business Central: Microsoft Dynamics 365 Business Central is a cloud ERP for SMBs, tightly integrated with the Microsoft 365 stack. It is a global incumbent competing for the same Saudi and regional SMB accounts as Smart Life, with strong brand and partner ecosystems.
• QuickBooks (Intuit): QuickBooks is the global leader in cloud accounting for SMBs, with expanding MENA presence and Arabic localization. It competes with Smart Life's SMART ERP accounting module for Saudi and regional SMBs adopting mainstream cloud accounting.
• Oracle NetSuite: NetSuite is Oracle's cloud ERP platform covering financials, inventory, HR, and commerce for SMB and mid-market companies. It is a well-funded incumbent competing with Smart Life for larger Saudi SMBs and mid-market accounts requiring scalable cloud ERP.

Emerging players

• Loyee (formerly Ecommerce Equation): Loyee is a Saudi-based SaaS loyalty and retention platform used by SMB retailers and restaurants. It is a partial peer to Smart Life's SMART R&C and SMART ERP, addressing an adjacent layer (customer retention) for the same MENA SMB customer base.

Direct peers

• Foodics: Foodics is a Saudi-born cloud restaurant POS and management platform serving F&B businesses across MENA. It is the most direct peer to Smart Life's SMART R&C product, competing head-to-head for the same restaurant and café customers in Saudi Arabia with a similar Arabic-first, ZATCA-aware stack.
• Salla: Salla is a Saudi cloud commerce platform for SMBs offering e-commerce, POS, and integrated payments with Arabic-first onboarding. It overlaps Smart Life's SMART ERP retail/POS positioning and competes for the same Saudi SMB wallet, though with a stronger e-commerce orientation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/websmartlife
• LinkedInlinkedin.com/company/smart-life-for-it-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smart Life