What HandySoft does

HandySoft (legal entity 주식회사 폴라리스AI핸디, traded on KOSDAQ under KAB-AC-02) is a Korean enterprise software vendor headquartered in Anyang-si, Gyeonggi-do, with a 28-year operating lineage in the groupware and BPM market. The company is controlled by Polaris AI and related parties (48.75% stake) within the broader Polaris Office conglomerate group.

Its product portfolio is organized into three lines: OFFICE (HANDY Groupware, HANDY CGW cloud groupware, HANDY Mobile GW, HANDY One Teams-based approval, HANDY BMS, HANDY RMS / RMS on GW, HANDY Hybrid Module), PROCESS (HANDY BPM, HANDY PAL process modeling, HANDY GMS for ISO certification), and DAILY (HANDYPIA IoT Platform, Smart Office beacon-based services, HANDYPASS thermal fever detection). The platform integrates groupware, BPM, records management, IoT, and AI-assisted collaboration (HICAP / HITalk), with Non-ActiveX web document editing and Korean Hangul support as a technical differentiator. Compliance with NAK 14:2021 / NAK 20:2020, KS X ISO 15489, CSAP SaaS, ISO 27001:2022, and ISO 9001:2015 underpins its public-sector positioning.

HandySoft derives revenue from software licenses and subscriptions (on-premises and cloud), usage-based fees for HANDYPIA IoT (tiered by users, devices, and data volume), and professional services for implementation and consulting. Distribution is hybrid: direct enterprise sales for government and large enterprises, a regional channel partner network across Korea, and cloud marketplace channels (Tencent Cloud, Suning Cloud, Maven Cloud Service, AWS, KT Cloud) for international and SMB reach. It claims deployment at 1,300 organizations and 2 million users with #1 market share in Korean groupware, and recorded FY2025 revenue of ₩27,790 million on operating profit of ₩1,147 million (4.13% margin), though it swung to a net loss of ₩1,832 million for the year.

Name

HandySoft

Legal name

주식회사 폴라리스AI핸디

Website

https://handysoft.co.kr

Company type

Public

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

HandySoft (폴라리스AI핸디) is a Korean enterprise software vendor providing groupware, BPM, records management, and IoT collaboration platforms to government agencies, financial institutions, and large enterprises, with 1,300 customers and 2 million users.

Ownership category

akta.pro rank

Product category

Enterprise Collaboration Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Knowledge Management & Service Desk Platforms (HDAEALAH)

akta.pro secondary industries

Service Desk & Help Desk Services (BPAEAJAA), Helpdesk & End-User Support Services (BPAEABAB)

Keywords

• Enterprise collaboration software
• Groupware solutions
• Business process management
• Electronic document management
• IoT platform services

Headquarters

HQ city

Seoul

HQ country

South Korea

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: On-premises and cloud-based groupware, BPM, process management, and records management software sold as licenses and subscriptions to enterprises and government agencies. Revenue generated from software maintenance, upgrades, and support services.
2. Cloud/SaaS Groupware Services: Cloud infrastructure-based large-scale public groupware (SaaS) offered globally through cloud marketplaces. Pay-per-use model for IoT platform services based on number of users, devices, and data usage volume.
3. IoT Platform and Smart Office Services: HANDYPIA IoT platform services with flexible pricing based on number of users, devices, and data usage. IoT-based smart office solutions including HANDYPASS hardware and software solutions.
4. Professional Services: Implementation, consulting, and customization services for system integration. Process innovation consulting and collaboration software consulting to accelerate work innovation for customers.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

HandySoft develops and sells enterprise collaboration software including groupware (HANDY Groupware, HANDY One, HANDY CGW, HANDY Mobile GW), business process management (HANDY BPM, HANDY PAL), electronic document and records management (HANDY RMS, HANDY Hybrid Module), project management (HANDY BMS), and IoT/smart office services (HANDYPIA IoT Platform, Smart Office, HANDYPASS). The company also offers HICAP, an AI-powered personal work assistant using big data and proactive response technology. Solutions are sold to government agencies, financial institutions, and large enterprises in Korea, with cloud distribution via Tencent Cloud, Suning Cloud, and Maven Cloud Service marketplaces.

Product overview

HandySoft (폴라리스AI핸디) offers an integrated portfolio of enterprise collaboration solutions organized into three product lines: OFFICE (groupware and collaboration), PROCESS (business process management), and DAILY (IoT and smart office services). The OFFICE line centers on HANDY Groupware as the core collaboration platform, supplemented by cloud-based HANDY CGW, mobile HANDY Mobile GW, Teams-integrated HANDY One for electronic approval, HANDY BMS for project management, and HANDY RMS/RMS on GW for records management. The PROCESS line features HANDY BPM as the core process integration engine, accompanied by HANDY PAL for process modeling and HANDY GMS for ISO certification management. The DAILY line includes the HANDYPIA IoT Platform as an enabling technology, Smart Office for beacon-based office automation, and HANDYPASS for fever detection. Additionally, HICAP provides AI-powered intelligent assistance across the portfolio.

Differentiator

Problem solved

Functional benefit

Brands

• HANDY One: Microsoft Teams-based SaaS electronic approval and organizational chart application solution.
• HANDY Groupware
• HANDY Mobile GW
• HANDY CGW
• HANDY BMS
• HANDY RMS
• HANDY RMS on GW
• HANDY Hybrid Module
• HANDY PAL
• HANDY BPM
• HANDY GMS
• HANDYPASS
• HANDYPIA IoT Platform
• Smart Office
• HICAP (HANDY Intelligent Collaboration Assistant Platform)
• HITalk

Products and services

• HANDY Groupware Smart office collaboration solution providing social business environment, multiple calendar support, integrated contact management, Google sync, Hangeul editor, and collaboration features including survey, messenger, portal, approval, mail, worknet, and social collaboration tools. Sold to enterprises and government agencies.
• HANDY One Teams-based SaaS electronic approval app solution providing electronic approval, Korean smart organization chart, Azure AD-based smart collaboration, and Modern Workplace integration with Microsoft 365 tools. Distributed via Maven Cloud Service with monthly subscription billing.
• HANDY CGW Cloud infrastructure-based large-scale public groupware (SaaS) providing Handy Groupware functions through cloud, with hybrid cloud service combining on-premise components and cloud, available via Amazon, KT Cloud, and Tencent marketplace.
• HANDY Mobile GW Mobile collaboration solution enabling PC environment data and functions to be accessed and utilized on mobile devices, supporting multiple OS and mobile devices with Hangeul and HTML editor.
• HANDY BMS Project-based work management system based on digital government framework standards, recording and managing entire process of project-based work including task management, meeting management, instructions, and electronic documents with Non-ActiveX environment. Designed for government agencies.
• HANDY RMS Records management solution for public agencies managing records lifecycle from production to preservation, compliant with KS X ISO 15489, National Archives specifications (NAK 14:2021), and Public Records Management Act.
• HANDY RMS on GW Integrated records management solution for HANDY Groupware users, built on same server with shared resources, supporting MoReq2010 and NAK 20:2020 specifications.
• HANDY Hybrid Module Web-based document editor module supporting Hancom Webhwp Editor V1, V2 and Polaris WebOffice for seamless document editing and approval workflow transition.
• HANDY BPM Process integration solution enabling corporate competitiveness through real-time implementation and continuous improvement including work identification, execution, monitoring, performance management, and redesign. Korea's first Gartner Magic Quadrant listing and GS certification holder.
• HANDY PAL Business process modeling solution standardizing and embodying complex enterprise processes as manageable assets for systematic business model management, analysis, and utilization.
• HANDY GMS ISO certification integrated management system (H-GMS) offering ISO certification introduction, operation, management, and audit functions via cloud SaaS, applying ISO international HLS framework with templates for ICT, automotive, petrochemical, construction, and government sectors.
• HANDYPASS Intelligent non-contact fever detection solution using Black Body technology for accurate temperature measurement (±0.3°C margin of error), featuring 3-second recognition-to-measurement time, FDA guideline compliance, and centralized management platform with dedicated user registration app.
• HANDYPIA IoT Platform IoT platform connecting all things to the internet for mutual information exchange, offering cloud-based high availability, semantic engine for context awareness, big data analytics, open API, and device/user management with pay-per-use pricing.
• Smart Office IoT-based smart office system using beacon technology for automated attendance management, mobile employee cards, unauthorized zone monitoring, smart conference room reservation, office environment monitoring, and restroom availability services.
• HICAP (HANDY Intelligence Collaboration Assistant Platform) AI-powered personal work assistant using big data and proactive response technologies, displaying work priorities, scheduling meetings, processing emails, and providing proactive notifications for seamless work handling. Sells as a standalone AI capability across the HandySoft portfolio.

Quantifiable outcome

• Revenue increased 11.63% year-over-year to ₩27,790 million in 2025
• +3 more outcomes

Named customers19 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability5 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Maven Cloud Service (메이븐클라우드서비스)coreChannel Partner/ Reseller/ Distributor · 21 July 2023Strategic partnership for distribution of HANDY One, the Microsoft Teams-based SaaS electronic approval solution. Maven Cloud Service hosts the product catalog and handles subscription billing and customer management for the SaaS offering.
• NHN TWOUREI (NHN두레이)coreStrategic or Co-development Partner · 3 February 2023Strategic partnership for expanding collaboration and groupware business. NHN두레이, a major Korean IT services company, partnered with HandySoft to jointly expand into the collaboration and groupware market, combining NHN두레이's platform capabilities with HandySoft's product portfolio.
• TongTongOA (통통OA)coreChannel Partner/ Reseller/ DistributorBrand partnership for HandySoft's cloud groupware services in the Chinese market. TongTongOA serves as the brand site and distribution channel, integrating with QQ EXMAIL (largest email user base in China) and WeChat (largest mobile messaging platform in China) to provide HandySoft cloud services to Chinese enterprises.
• Tencent Cloud MarketplacecoreChannel Partner/ Reseller/ DistributorGlobal cloud marketplace distribution partnership enabling HandySoft's cloud groupware (HANDY CGW) to be offered on Tencent Cloud Marketplace for the Chinese market and potentially globally.
• Suning Cloud Marketplace (쑤닝 마켓 플레이스)minorChannel Partner/ Reseller/ DistributorCloud marketplace distribution partnership for HandySoft cloud services in the Chinese market through Suning's cloud platform.
• Alton Sports (알톤스포츠)minorStrategic or Co-development PartnerIoT partnership for connected bicycle IoT services. Alton Sports IoT bicycles use HANDYPIA platform for theft/loss prevention functionality.
• Good People (좋은사람들)minorStrategic or Co-development PartnerIoT partnership for wearable sportswear products with biometric data measurement. Joint development of Gearbit S wearable device for IoT healthcare services. Good People's wearable sportswear uses HANDYPIA platform for health monitoring and bio data tracking.
• Kiturami (귀뚜라미)minorStrategic or Co-development PartnerIoT partnership for connected boiler products. Kiturami IoT boilers use HANDYPIA platform for remote control and monitoring capabilities in smart home applications.
• Furnistem (퍼니istem)minorStrategic or Co-development PartnerIoT partnership for smart bed products. Furnistem smart beds measure sleeping habits and bio status, using HANDYPIA platform for data collection and analytics.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Douzone (더존비즈온): Korean enterprise software vendor providing ERP, groupware, and HR/payroll solutions to Korean SMBs and enterprises. Competes head-to-head with HandySoft in the Korean corporate software market, particularly in groupware and electronic approval workflows.
• ServiceNow: Enterprise service management and workflow automation platform that overlaps with HandySoft's BPM and process management capabilities. Targets large enterprise digital workflow needs including IT, HR, and custom business processes.
• Naver Works (네이버웍스): Naver's enterprise collaboration platform is the closest direct competitor to HandySoft in Korean groupware, offering mail, messenger, calendar, approval, and organizational workflows. Both target Korean enterprises and government agencies with Korean-language native UX and compliance features.
• Appian: Global low-code BPM and process automation platform competing directly with HANDY BPM in enterprise process management. Targets similar enterprise process digitization use cases with cloud-native delivery, contrasting with HandySoft's more Korea-centric footprint.

Emerging players

• Kissflow: Low-code BPM and workflow automation platform targeting mid-market and enterprise process digitization. Represents the cloud-native, easier-to-deploy alternative to HandySoft's on-premises-oriented BPM offering.

Broad incumbents

• LG CNS: Korean IT services subsidiary of LG Group offering enterprise solutions, system integration, and digital transformation services. Competes with HandySoft for enterprise collaboration and process management deployments in Korea.
• Microsoft (Teams / Microsoft 365): Global incumbent whose Teams and Microsoft 365 suites deliver collaboration features (chat, meetings, approval via Power Automate, file sharing) that overlap with HandySoft's groupware. Acts as both competitor (commoditizing features) and platform partner (HANDY One runs on Teams).
• Samsung SDS: Major Korean IT services and solutions provider with enterprise software, cloud, and digital transformation offerings. Competes with HandySoft for Korean large-enterprise and government digitalization budgets across broader portfolio.
• Atlassian (Jira / Confluence): Workflow and collaboration platform widely used by enterprises for project tracking and team collaboration. Overlaps with HandySoft's BMS (project-based task management) and broader collaboration workflows in multinational and tech-sector Korean accounts.
• IBM (Process Mining / BPM): Historical BPM co-proposer (BPEL4WS) and broader enterprise software incumbent. Competes with HandySoft in BPM/process integration for global multinational clients and large enterprises, with much wider portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HandysoftOfficial
• YouTubeyoutube.com/@handysoft
• Xx.com/handysoftkorea

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HandySoft