Vitaal Thuiszorg

What Vitaal Thuiszorg does

Vitaal Thuiszorg B.V. is a Dutch home care organization headquartered in Didam, operating across multiple regions including Gooi en Vechtstreek, Arnhem, Liemers, Achterhoek, and Centraal Gelderland. The company delivers personal care, district nursing (wijkverpleging), household assistance (huishoudelijke hulp), informal caregiver (mantelzorg) support, and quality-assurance services to individuals needing temporary or ongoing help with daily activities due to age, illness, or disability. Service delivery is organized around small, fixed neighborhood care teams using the Nedap-Ons electronic client dossier on iPads, with secure data exchange handled through Zorgdomein and Zorgmail, and information-security compliance maintained via the NEN7510 standard and Z-CERT partnership.

Vitaal Thuiszorg serves a horizontal mix of individual end-clients and operates under multiple regulated Dutch funding frameworks - the Health Insurance Act (ZVW) for wijkverpleging, the Social Support Act (WMO) for household assistance with a maximum €19/month client contribution, the Long-term Care Act (WLZ) for intensive daily care, and Personal Budget (PGB) and private-pay arrangements. The organization is a contracted partner of all Dutch health insurers (zorgverzekeraars), regional care offices such as Menzis and Zilveren Kruis, and numerous municipalities, with referrals originating from general practitioners, hospitals, and other healthcare providers. Customer satisfaction scores of 9.1 (2021) and 8.6 (most recent measurement) in wijkverpleging exceed sector averages, and the organization is HKZ 2015 certified, WTZA recognized, and operates with a formal Client Council (cliëntenraad) and Supervisory Board (Raad van Toezicht).

The company's go-to-market combines sales-led contracting with insurers, municipalities, and regional care offices alongside direct-to-consumer outreach through its website and contact channels. A wholly-owned subsidiary, TGVS B.V., was used to acquire Amaris Zorggroep's household-care operations in 2021 (adding roughly 800 clients and 150 staff). Vitaal Thuiszorg itself was acquired by STMG B.V. in May 2024 to consolidate regional home care capacity and digital-care capabilities; the combined entity continues to operate under the Vitaal Thuiszorg brand.

Name

Vitaal Thuiszorg

Legal name

Vitaal Thuiszorg B.V.

Website

https://vitaalthuiszorg.nl

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Vitaal Thuiszorg is a Dutch home care provider delivering personal care, district nursing, household assistance, and informal caregiver support across multiple Dutch regions including Achterhoek, Arnhem, Liemers, and Gooi en Vechtstreek, funded through regulated ZVW, WMO, WLZ, PGB, and private-pay frameworks and contracted with all Dutch health insurers.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC) (HSABAIAG)

akta.pro secondary industries

Family Caregiver Coaching, Education & Support (HSABAIAI), Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care) (HLADAFAF)

Keywords

• Home care services
• District nursing
• Household assistance
• Elderly care
• Personal care

Headquarters

HQ city

Didam

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Care under Health Insurance Act (ZVW): Wijkverpleging (district nursing) services funded through health insurance, fully covered with no co-payment required
2. Social Support Act (WMO) services: Household assistance and support funded through municipal contracts, with a maximum subscription tariff of €19/month for clients
3. Long-term Care Act (WLZ) services: Care services for individuals requiring intensive daily care, funded through income-dependent contributions determined by CAK
4. Personal Budget (PGB) and Private Pay: Care services financed through personal budgets or direct private payment by clients

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Vitaal Thuiszorg delivers professional home care services in the client's own familiar environment across the Gooi en Vechtstreek, Arnhem, Liemers, and Achterhoek regions of the Netherlands. The core offering combines personal care, district nursing (wijkverpleging), household assistance (huishoudelijke hulp), informal caregiver support (mantelzorg), quality assurance, and medical equipment lending, coordinated through small, fixed care teams and an electronic client dossier. Services are funded through the Dutch Health Insurance Act (ZVW), Social Support Act (WMO), Long-term Care Act (WLZ), personal budgets (PGB), or direct private payment.

Product overview

Vitaal Thuiszorg is a home healthcare organization offering a portfolio of integrated care services. The core offering consists of Thuiszorg (personal care and nursing), supplemented by Huishoudelijke Hulp (household assistance), Mantelzorg (carer support), Kwaliteitszorg (quality assurance), and Uitleen (equipment lending). Services are delivered through small, fixed neighborhood teams and coordinated via an electronic client dossier (Nedap-Ons). The organization operates across multiple Dutch regions including Gooi en Vechtstreek, Arnhem, Liemers, and Achterhoek, serving clients under various funding arrangements (WMO, ZVW, WLZ, PGB, and private pay).

Differentiator

Problem solved

Functional benefit

Products and services

• Thuiszorg (Home Care) Professional personal care and nursing services delivered in clients' own homes, including assistance with daily activities such as bathing, dressing, meal preparation, wound care, and medication administration. Funded under ZVW (wijkverpleging), WLZ, PGB, or private pay and available across the Gooi en Vechtstreek, Arnhem, Liemers, and Achterhoek regions.
• Huishoudelijke Hulp (Household Assistance) Domestic help services including cleaning, tidying, washing dishes, and organizing support for clients who need assistance with household tasks, funded through municipal WMO contracts at a maximum €19/month subscription tariff (since 2020).
• Mantelzorg (Informal Caregiver Support) Support services for informal caregivers (mantelzorgers), including advice, respite care, vacation care, and household task assistance to help prevent caregiver burnout.
• Kwaliteitszorg (Quality Assurance) Quality assurance offering ensuring care is delivered by qualified, trained staff following individualized care plans (zorgleefplan), with regular evaluation, client feedback collection, and strict hygiene/privacy protocols. Vitaal Thuiszorg is HKZ 2015 certified and periodically externally audited.
• Uitleen (Equipment Lending) Medical equipment lending service providing aids such as beds, wheelchairs, toilet seat risers, and walking aids; previously operated through a Medipoint partnership at the Didam office.

Quantifiable outcome

• Customer satisfaction score of 8.6 (most recent measurement)
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature1 record

Partnerships

Nine partnerships are on record, tiered core and minor.

• STMG B.V.coreOthers · 1 January 2021STMG B.V. acquired Vitaal Thuiszorg B.V. in late May of a recent year. This strategic acquisition combines organizations' strengths to further enhance quality and continuity of home care services locally and regionally, supporting growing demand for district nursing and household support.
• MedipointminorStrategic or Co-development Partner · 1 January 2018Equipment lending partnership for borrowing and returning medical aids such as beds and other larger equipment at the Didam office location. Partnership ended as Medipoint discontinued its outpost at Vitaal/STMG Thuiszorg office.
• Z-CERTcoreTechnology or IntegrationCollaboration on digital security. Z-CERT is the expertise center for cybersecurity in healthcare, supporting Vitaal Thuiszorg in protecting digital infrastructure and patient data.
• Kroese Wevers AuditminorOthersExternal accounting firm providing annual audit services. Has issued unqualified auditor's statements for Vitaal Thuiszorg's annual accounts for several years.
• Samen in de WijkzorgcoreStrategic or Co-development PartnerCollaboration with 25+ care organizations in the huisartsenpostgebied Arnhem since 2019. Enables rapid response to home care requests and streamlined referrals for nursing, care, and specialized services including dementia case management, palliative, technical, wound, and respiratory care.
• MVO Netwerk ZorgminorStrategic or Co-development PartnerParticipation in knowledge sessions of MVO Netwerk Zorg (CSR network for healthcare) as part of goal to achieve climate-neutral operations by 2030.
• Rijn IJssel and GraafschapscollegeminorOthersEducational partnerships for internal training and career development opportunities for employees, supporting growth into other functions within the organization.
• Nieuwkomers in de zorgminorStrategic or Co-development PartnerPartnership in innovative training program that progressively works toward a care diploma and employment. Achterhoek partners have joined forces for the healthcare sector, seeing job opportunities for Achterhoekers with migration backgrounds.
• Hartstichting (Heart Foundation)minorGTM or Marketing PartnerVitaal Thuiszorg supports the Heart Foundation, demonstrating commitment to cardiovascular health awareness.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Cordaan: Large Amsterdam-based care provider offering home care, district nursing and household assistance, contracted with Dutch municipalities and health insurers. Comparable across care delivery, client base and Dutch regulatory framework.
• Buurtzorg Nederland: Largest Dutch community-based home care provider, delivering district nursing (wijkverpleging) and personal care through small self-managing teams — the same neighborhood-team model and funding framework (ZVW/WMO/WLZ) that Vitaal Thuiszorg operates under.
• Allerzorg: Specialist Dutch home care organization offering district nursing, personal care and household assistance, with a focus on complex care at home. Directly comparable in service mix, client segments and funding streams (WMO, ZVW, WLZ, PGB).
• Careyn: Major Dutch care provider with a large home-care division covering wijkverpleging, personal care and household assistance, contracted with municipalities and all health insurers — directly overlapping with Vitaal Thuiszorg's service offering and target clients.
• Thebe Wijkverpleging: Regional care provider in Noord-Brabant offering district nursing, personal care and household help under WMO, ZVW and WLZ. Comparable service portfolio and funding exposure, with regional rather than national focus.
• Evean: Dutch care organization providing district nursing, personal care and household support in the Noord-Holland region under WMO, ZVW and WLZ frameworks. Directly comparable home-care services and funding exposure.
• Zorgspectrum Het Houvast: Dutch care provider delivering home nursing, personal care and household support, including specialized services. Comparable in scope of services, client types and Dutch regulatory framework.

Regional players

• Zorgbalans: Regional Dutch home-care and elderly-care provider in the Kennemerland/Haarlem region, offering wijkverpleging and household assistance under the same Dutch funding frameworks. Comparable service lines and operating model, but geographically separate.
• Pieter van Foreest: Regional care provider in the Delft/Westland region offering home nursing, personal care and household assistance under WMO, ZVW and WLZ. Similar service mix and funding exposure to Vitaal Thuiszorg, but operating in a different region.

Others

• Medipoint: Largest Dutch medical equipment lending provider; former equipment-lending partner of Vitaal Thuiszorg at the Didam office. An ecosystem participant (not a direct competitor) tied to Vitaal's discontinued uitleen service line.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/vitaalthuiszorg
• Facebookfacebook.com/VitaalThuiszorg
• LinkedInlinkedin.com/company/vitaalthuiszorg

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vitaal Thuiszorg