One Eighty

What One Eighty does

One Eighty (legal entity FM180 Ltd, trading as One Eighty Group) is a privately held facilities management consultancy founded in 2010 and headquartered in Harrogate, United Kingdom, with a regional headquarters in Tokyo, Japan (One Eighty Kabushiki Kaisha). The firm delivers integrated facilities management services across seven core areas: Facilities Management Consulting, Quality and Compliance Services (including ISO 9001 and ISO 41001 audit preparation), 24/7 Helpdesk Services, Energy and Commissioning Services, a cloud-hosted Software and Applications Platform, Procurement Services, and Project and Asset Delivery. The underlying technology stack comprises a modular, cloud-hosted Computer-Aided Facilities Management (CAFM) platform on Microsoft Azure with Building Information Modelling (BIM) integration, custom business intelligence dashboards, planned preventative maintenance scheduling, asset management, and API connectivity to client systems. Project work is delivered using Prince2 methodology, and the firm holds BSI ISO 9001 and ISO 41001 certifications plus Crown Commercial Service supplier status and IWFM Corporate Membership.

The business operates a platform-plus-services model with three primary revenue mechanics: professional services consulting (FM advisory, compliance, energy, procurement, project delivery), managed services (24/7 helpdesk), and subscription/recurring software revenue from the CAFM/BIM platform. Pricing is bespoke by quotation with multi-year contracts, reflecting tailored enterprise engagements rather than standardised SKUs. The go-to-market is sales-led direct B2B with field engagement to enterprise clients, supplemented by content marketing (LinkedIn, website case studies, client testimonials) and access to UK public sector procurement frameworks via Crown Commercial Service. Customer segments are vertical-organised and span education (Homes for Students, Arts University Bournemouth), construction and real estate (Kajima Corporation, with projects in Japan and Singapore), retirement living (Inspired Villages), healthcare (Care Plus Group), and FM service providers (Sensori FM, Derwent FM). The firm is bootstrapped with no disclosed external funding, parent company, or institutional investors, and operates with a small UK-Japan delivery team.

Name

One Eighty

Legal name

FM180 Ltd

Website

https://oneeightygroup.net

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

One Eighty is a UK-based facilities management consultancy operating from Harrogate and Tokyo, serving enterprise clients across education, construction, retirement living, and healthcare with integrated FM, compliance, energy, procurement, and cloud-hosted CAFM/BIM platform services.

Ownership category

akta.pro rank

Product category

Facilities Management Services

NAICS

All Other Support Services (561990), Computer Facilities Management Services (541513)

SIC

Services-Facilities Support Management Services (8744), Services-Management Consulting Services (8742)

akta.pro primary industry

Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes) (IMAIAAAL)

akta.pro secondary industries

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD), IT Service Desk & End-User Support (L1/L2) (BPAAACAA)

Keywords

• Facilities management consulting
• Workplace technology services
• Building compliance advisory
• Energy commissioning services
• BIM integration solutions

Headquarters

HQ city

Harrogate

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Facilities Management Consulting Services: Ongoing FM consultancy services including contractor management, regulatory compliance, property maintenance, and operational optimisation for organisations.
2. 24/7 Helpdesk Services: Fully managed helpdesk delivering adaptable customer support 24/7, 365 days a year, integrated with client systems or hosted on One Eighty infrastructure.
3. Software & Platform Licensing: Cloud-based FM platform delivered as managed service including asset management, maintenance scheduling, BIM integration, and analytics.
4. Energy & Commissioning Services: Energy use forecasting, M&E system commissioning, performance validation, and post-occupancy optimisation services.
5. Procurement Services: Strategic FM-aligned procurement strategies, supplier sourcing, onboarding, contract creation, and management services.
6. Project Delivery Services: Customised FM project delivery using Prince2 methodology for mobilisation, system rollouts, and asset verification.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

One Eighty provides integrated facilities management consultancy spanning contractor management, regulatory compliance, property maintenance, and operational optimisation for organisations across multiple sites. The offering combines professional services (consulting, 24/7 helpdesk, energy commissioning, procurement, project delivery using Prince2 methodology) with a cloud-hosted FM software platform featuring BIM integration, CAFM capabilities, custom BI dashboards, and API connectivity on Microsoft Azure. Services are tailored to enterprise clients in education, construction, healthcare, retirement living, public sector, and student housing markets, delivered from UK and Tokyo offices.

Product overview

One Eighty is a facilities management consultancy providing integrated services across the built environment. The company operates a platform-plus-services model, offering seven core service areas: Facilities Management Consulting, Quality & Compliance Services, 24/7 Helpdesk Services, Energy & Efficiency Services, Software & Applications Platform (cloud-hosted on Microsoft Azure), Procurement Services, and Projects & Asset Delivery. The Software & Applications Platform serves as a technology enabler for the other services, providing asset management, BIM integration, PPM scheduling, custom BI dashboards, and API connectivity. All services are designed to be integrated and tailored to client needs, operating from UK and Tokyo offices.

Differentiator

Problem solved

Functional benefit

Products and services

• Facilities Management Consulting End-to-end facilities management consultancy including contractor management, regulatory compliance, property maintenance, and operational optimisation for enterprise organisations across single or multiple sites.
• Quality & Compliance Services Audit-ready support for ISO 9001 and ISO 41001 certifications including mock audits, documentation review, gap analysis, and staff training, aligned with One Eighty's BSI-verified certified status.
• 24/7 Helpdesk Services Fully managed helpdesk delivering customer support 24/7, 365 days a year, with first-line triage, resolution, and escalation to relevant teams, integrated with client systems or hosted on One Eighty infrastructure.
• Energy & Efficiency Services Energy use forecasting, M&E system design and commissioning, post-occupancy optimisation, PV generation, and heat loss analysis delivered by qualified energy and commissioning specialists.
• Software & Applications Platform Cloud-hosted modular FM platform hosted on Microsoft Azure providing asset management, BIM integration, PPM scheduling, custom BI dashboards, and API integration with existing client systems.
• Procurement Services Strategic FM-aligned procurement including supplier sourcing, appraisal, onboarding, risk evaluation, contract creation, and financial alignment for facilities management operations.
• Projects & Asset Delivery Customised FM project delivery using Prince2 methodology covering mobilisation, system rollouts, and asset verification for corporate, education, and public sector clients.

Quantifiable outcome

• Seamless CAFM platform with integrated BIM data delivery
• +1 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• IWFM (Institute of Workplace and Facilities Management)coreOthersCorporate membership in the professional body for workplace and facilities management, providing industry credibility, networking, and professional development resources.
• British Standards Institution (BSI)coreOthersQuality and compliance certification partner. One Eighty holds ISO 9001 (Quality Management) and ISO 41001 (Facilities Management) certifications through BSI.
• Crown Commercial ServicecoreOthersUK government procurement framework supplier, enabling One Eighty to provide services to public sector organisations through official procurement channels.
• Northern PowerhouseminorOthersEconomic development partnership supporting growth in Northern England. One Eighty operates from Harrogate in North Yorkshire.
• Armed Forces CovenantminorOthersCommitment to supporting armed forces personnel, veterans, and their families through employment and business practices.

Scale indicators1 record

Recent moves2 records

Expansion highlights6 records

Direct peers

• FM:Systems: CAFM/IWMS software vendor focused on space, asset, and maintenance management with BIM/IFC interoperability. Direct technology peer to One Eighty's CAFM and BIM-integration platform positioning.
• Eptura: Workplace technology platform formed from iOFFICE, Proxyclick, and others, focused on facilities, visitor, space, and service management. Closest peer to One Eighty in terms of integrated FM platform positioning.
• Planon: Dutch-headquartered IWMS/CAFM software vendor offering building, space, and maintenance management modules including BIM integration. Direct peer to One Eighty's Azure-hosted CAFM platform on the technology side.
• SpaceIQ (Altus / Archibus): Workplace and IWMS platform delivering space planning, asset tracking, and FM modules. Direct comparable in the CAFM/asset-and-space-management category that serves as One Eighty's primary technology code.

Broad incumbents

• Sodexo: Global FM, food services, and workplace experience operator with a technology and energy management overlay. Competes on the same end-to-end FM consulting and helpdesk envelope and shares enterprise healthcare/education client base.
• JLL (Jones Lang LaSalle): Global real estate and facilities management services firm with strong technology investments (e.g., JLL Technologies / Corrigo). Competitor for enterprise FM consulting mandates and integrated workplace technology deployments.
• CBRE (Global Workplace Solutions): Global real estate services giant with a substantial FM advisory and technology-enabled managed services business. Comparable as a UK-headquartered-with-international-reach FM consultancy incumbent.
• Mitie Group: UK-listed integrated FM and professional services company with technology-enabled service lines and public-sector exposure. Comparable to One Eighty on FM consulting delivery in the UK market, albeit at vastly greater scale.
• ServiceNow (Workplace Service Management): Mega-platform with a Workplace Service Delivery / Integrated Risk Management stack covering facilities, real estate, and employee experience. Competes with One Eighty's helpdesk-to-platform stack at enterprise scale.
• IBM Maximo Application Suite: Enterprise asset management and CMMS platform used across facilities, infrastructure, and operations. Competes with One Eighty's CAFM and asset management capabilities for the same enterprise buyer persona.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/thisisoneeighty
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• Facebookfacebook.com/profile.php

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about One Eighty