NeighborCare
CVS Health Corporation is a vertically integrated U.S. healthcare company operating thousands of retail pharmacies, MinuteClinic walk-in clinics, and the ExtraCare loyalty program, with subsidiaries spanning health insurance (Aetna), pharmacy benefit management (Caremark), and Medicare-focused primary care (Oak Street Health).
- Company typePublic
- Founded1963
- HeadquartersBaltimore, United States
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
What NeighborCare does
CVS Health Corporation is a publicly traded (NYSE: CVS) vertically integrated healthcare company headquartered in Woonsocket, Delaware, founded in 1963. The company operates thousands of CVS Pharmacy retail locations across the United States, dispensing prescription medications, administering 14 vaccines, and selling front-of-store health, beauty, and seasonal merchandise. CVS owns Aetna (health insurance, acquired 2018 for $69B), Caremark (pharmacy benefit management), MinuteClinic (walk-in medical clinics, acquired 2006), Oak Street Health (Medicare-focused primary care, acquired 2023 for $10.6B), Omnicare (specialty pharmacy), SilverScript (Medicare Part D), and Signify Health (value-based care technology).
CVS distributes products and services through a multi-channel ecosystem including physical retail stores, CVS.com e-commerce, the CVS Health mobile app, MinuteClinic walk-in and virtual clinics, and Oak Street Health primary care centers. The ExtraCare loyalty program (free basic tier) and ExtraCare Plus subscription tier ($5/month or $48/year) drive repeat engagement and provide recurring revenue, while digital prescription management, vaccine scheduling, and telehealth extend the company's reach beyond physical stores.
The business model is primarily transaction-based across prescription pharmacy, front-of-store retail, MinuteClinic services, and GLP-1 weight-loss medications, augmented by subscription revenue from ExtraCare Plus and insurance/PBM revenue from Aetna and Caremark. Customer segments include pharmacy patients, vaccination seekers, MinuteClinic visitors, and Medicare beneficiaries served through Oak Street Health. FY2024 disclosed revenue was $369.8 billion USD.
NeighborCare firmographics
Firmographics- Name
- NeighborCare
- Legal name
- CVS Health Corporation
- Website
- https://neighborcare.com
- Company type
- Public
- Founded year
- 1963
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- CVS Health Corporation is a vertically integrated U.S. healthcare company operating thousands of retail pharmacies, MinuteClinic walk-in clinics, and the ExtraCare loyalty program, with subsidiaries spanning health insurance (Aetna), pharmacy benefit management (Caremark), and Medicare-focused primary care (Oak Street Health).
- Ownership category
- akta.pro rank
NeighborCare industry classification
Industry- Product category
- Retail Pharmacy and Healthcare Services
- NAICS
- Pharmacies and Drug Retailers (456110), Pharmacies and Drug Retailers (45611), Ambulatory Health Care Services (621), Offices of Physicians (62111)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)
- akta.pro secondary industries
- Discount Drugstores with Clinics (Retail Health Clinics) (CRAEAHAE), Retail & Walk-In Primary Care Clinics (HLAFAGAC), Retail & Pharmacy-Based Urgent Care Clinics (HLAFADAE), Provider/Health-System Telehealth + In-House/Owned Pharmacy Integration (HLALAIAB), Pharmacy & Health Clinic Store-in-Store (CRAGAHAK)
Keywords
Where NeighborCare is headquartered
LocationHeadquarters
- HQ city
- Baltimore
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
NeighborCare business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Prescription Pharmacy: Core revenue from prescription dispensing, including specialty pharmacy, auto-refills, prescription transfers, and medication management. CVS offers 14 vaccines and accepts most insurance plans.
- Front-of-Store Retail: General merchandise including health & medicine, beauty, sun care, travel essentials, seasonal products, and photo services. Includes Extra Big Deals promotions and weekly deals.
- ExtraCare Plus Membership: Premium loyalty subscription at $5/month or $48/year with enhanced benefits including free delivery, 20% brand discount, and bonus rewards
- MinuteClinic Health Services: Walk-in and scheduled clinic services including vaccinations, weight-loss programs, and virtual care appointments. CVS Photo services including passport photos and photo printing.
- GLP-1 Weight Loss Medications: Weight loss medications with copays as low as $25 with commercial insurance and manufacturer coupons, or $149 self-pay with manufacturer coupon
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | ExtraCare Basic - Free loyalty program |
| Subscription | Monthly | ExtraCare Plus - Premium membership |
| Transaction based/ take rate | Pay-as-you-go | Vaccinations - No cost with most insurance |
| Transaction based/ take rate | Pay-as-you-go | GLP-1 Medications |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels9 records
NeighborCare product offering
Product offeringCore offering
NeighborCare operates a vertically integrated healthcare business centered on retail pharmacy services, prescription dispensing, and walk-in medical care. Beyond core pharmacy dispensing, the company runs in-store MinuteClinic locations offering same-day and next-day appointments for routine care, vaccinations, and weight management services including GLP-1 medications. The integrated portfolio extends to pharmacy benefit management through Caremark, health insurance via Aetna, and senior-focused primary care through Oak Street Health, supported by the ExtraCare loyalty platform and ExtraCare Plus paid membership.
Differentiator
Problem solved
Functional benefit
Brands
- MinuteClinic: Walk-in medical clinics offering basic healthcare services
- ExtraCare
- ExtraCare Plus
- CVS Health
Products and services
- CVS Pharmacy retail pharmacy services
Quantifiable outcome
- 14 vaccines available with most insurance covering cost at no copay
- +3 more outcomes
Companies that use NeighborCare
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
NeighborCare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
NeighborCare partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Oak Street HealthcoreCVS Health acquired Oak Street Health, a primary care company specializing in care for older adults on Medicare. Oak Street Health provides same-day or next-day appointments with dedicated care teams. The partnership extends CVS's healthcare ecosystem into primary care services for Medicare beneficiaries.
- AetnacoreAetna is a CVS Health company providing health insurance plans. CVS Health acquired Aetna to create a vertically integrated healthcare company combining insurance, pharmacy benefit management, and retail pharmacy services.
- CaremarkcoreCaremark is a CVS Health company and one of the largest pharmacy benefit managers (PBMs). Provides prescription drug benefit management services and is part of the integrated CVS Health healthcare ecosystem.
- OmnicarecoreOmnicare is a CVS Health company specializing in specialty pharmacy services for seniors and chronic disease management.
- Signify HealthminorSignify Health is a CVS Health company providing technology-enabled health services and analytics to support value-based care.
- SilverScriptminorSilverScript is a CVS Health Medicare Part D prescription drug plan, offering Medicare prescription coverage options.
- Manufacturer Coupon ProgramsminorCVS partners with pharmaceutical manufacturers to offer GLP-1 medication coupons, enabling copays as low as $25 for commercial insurance patients and $149 for eligible self-pay patients.
Scale indicators3 records
Recent moves6 records
Expansion highlights7 records
NeighborCare competitors and assessment
Company assessmentEmerging players
- Amazon Pharmacy: Online-first prescription delivery service from Amazon leveraging Prime logistics — directly threatens CVS's prescription refill economics and front-of-store upsell by shifting fulfillment away from retail stores.
- Hims & Hers Health: Direct-to-consumer telehealth and online pharmacy platform offering GLP-1 weight-loss and primary care — competes for CVS MinuteClinic and pharmacy script demand with a digitally native, lower-overhead model.
Direct peers
- Rite Aid: U.S. retail pharmacy chain operating storefronts with prescription dispensing and front-of-store retail, directly competing with CVS Pharmacy for prescription volume and front-store sales.
- Walgreens Boots Alliance: Largest direct competitor to CVS Pharmacy with comparable U.S. retail pharmacy footprint, walk-in clinic services (VillageMD), and Boots international presence — the closest substitute for CVS's neighborhood pharmacy + clinic model.
Broad incumbents
- Walmart Pharmacy: Mass retailer with a sizable in-store pharmacy business, low-price positioning, and expanding primary care clinics — competes with CVS on prescription access, vaccinations, and value-driven healthcare convenience.
- UnitedHealth Group / Optum: Vertically integrated payer + PBM (Optum Rx) + care delivery (Optum Health, including physician clinics) — the leading competitor to CVS's Aetna + Caremark + Oak Street integrated care model.
- Cigna / Express Scripts: Major health insurer with Express Scripts PBM, directly comparable to Aetna + Caremark within CVS Health — competing on integrated payer/PBM contracts and specialty pharmacy economics.
- Kroger: Grocery chain with in-store pharmacies and Little Clinics — competes for prescription and front-store health traffic alongside CVS Pharmacy in grocery-anchored markets.
- Humana: Medicare Advantage leader with growing primary care clinic footprint (CenterWell/Conviva) — overlaps with CVS's Aetna Medicare Advantage and Oak Street Health Medicare primary care businesses.
- Costco Pharmacy: Membership warehouse retailer with pharmacy counters offering discounted prescription pricing, competing for value-oriented prescription customers and front-of-store health merchandise.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
NeighborCare social profiles
Digital presenceNeighborCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
NeighborCare leadership team
Management profileNumber of profiles
NeighborCare subsidiaries and ownership
Company hierarchySubsidiaries7 records
NeighborCare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NeighborCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NeighborCare
What does NeighborCare do?
NeighborCare operates a vertically integrated healthcare business centered on retail pharmacy services, prescription dispensing, and walk-in medical care. Beyond core pharmacy dispensing, the company runs in-store MinuteClinic locations offering same-day and next-day appointments for routine care, vaccinations, and weight management services including GLP-1 medications. The integrated portfolio extends to pharmacy benefit management through Caremark, health insurance via Aetna, and senior-focused primary care through Oak Street Health, supported by the ExtraCare loyalty platform and ExtraCare Plus paid membership.
Is NeighborCare a public or private company?
NeighborCare is a public company. It is classified as public and is currently operating.
When was NeighborCare founded?
NeighborCare was founded in 1963. It employs 5,001 to 10,000 people.
Where is NeighborCare based?
NeighborCare is headquartered in Baltimore, United States, in the North America region.
How does NeighborCare make money?
Five revenue lines are on record. Prescription Pharmacy is the primary driver. The others are front-of-Store Retail, extraCare Plus Membership, minuteClinic Health Services and GLP-1 Weight Loss Medications.
Who are NeighborCare's main competitors?
Emerging players on record are Amazon Pharmacy and Hims & Hers Health. Direct peers are Rite Aid and Walgreens Boots Alliance. Broad incumbents are Walmart Pharmacy, UnitedHealth Group / Optum, Cigna / Express Scripts, Kroger, Humana and Costco Pharmacy.
Does NeighborCare have an API?
No public API is recorded for NeighborCare.
What industry is NeighborCare in?
NeighborCare's product category is Retail Pharmacy and Healthcare Services. Its primary akta.pro industry code is HLAFALAA, Retail & Community Pharmacies (Chain/Independent), with a secondary code of CRAEAHAE, Discount Drugstores with Clinics (Retail Health Clinics). Its NAICS code is 456110 and its SIC code is 5912.