RETAILATAM Business Solutions

What RETAILATAM Business Solutions does

RETAILATAM Business Solutions SpA is a private Chilean-headquartered (Vitacura, Santiago) software and services company founded in 2018 that delivers AI-driven retail decision and execution platforms to FMCG retailers and consumer packaged goods (CPG) manufacturers across Latin America. The company operates through a wholly owned US entity (RETAILATAM Business Solutions LLC, Miami) and reports an installed base of more than 260 clients in 24 countries spanning Chile, Peru, Colombia, Brazil, Argentina, Mexico, Central America, the Caribbean and the US, with 51–100 employees.

Its product portfolio combines proprietary space-management software (Retail Shelf Planner, Retail Floor Planner, Retail Merchandising Center, and the cloud-distributed Planomax, co-developed with Global Retail Business Solutions) with AI-enabled SaaS offerings accessed through exclusive or core regional partnerships — Ailet for computer-vision store execution (image-recognition based OSA/SOS/OOS and planogram-compliance monitoring), Symphony Retail AI for shopper-centric assortment, demand forecasting and price optimization, and Impact Analytics SmartSuite (PlanSmart, PromoSmart, SizeSmart) for agentic AI in merchandising financial planning, promotion optimization and supply chain. Reported technical performance includes 95–97% SKU recognition accuracy and 50% productivity gains in pilot deployments with Coca-Cola Andina, and 90%+ automation of rule-based workflows via Impact Analytics agents.

RETAILATAM monetizes through tiered annual software subscriptions, per-seat or usage-based AI SaaS subscriptions, project-based and retainer consulting (category management, assortment optimization, space planning, technical consulting), a business-analytics educational series, and product-imaging services for planograms and e-commerce. Go-to-market is a hybrid of direct enterprise sales (free trials, demos) and a multi-tiered channel/JV network — Digital Insights México (Mexico), Gravitas Network (Central America & Caribbean), Catman Xperts (Andean Region JV), and Figueira Costa (Planomax in LATAM/Spain) — supplemented by content marketing, partner co-marketing, webinars, roundtables, and industry event participation. The founder & CEO is Daniel Sampietro; the company is privately held with no disclosed institutional investors or funding rounds.

Name

RETAILATAM Business Solutions

Legal name

RETAILATAM Business Solutions SpA

Website

https://retailatam.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

RETAILATAM Business Solutions is a Chilean-founded, privately held software and services firm that delivers AI-driven retail decision platforms, space-management software, and category-management consulting to FMCG retailers and CPG manufacturers across Latin America.

Ownership category

akta.pro rank

Product category

Retail Software (Space Management and AI-Driven Retail Decision Platforms)

akta.pro primary industry

Retail Execution Technology & Services (SFA, Planogram, Image Recognition) (MPAAAJAM)

akta.pro secondary industry

Product Information Management (PIM), Digital Shelf & Content Syndication Services (CRAOAOAH)

Keywords

• Retail space management software
• Planogram and shelf planning
• Retail AI decision platforms
• Image recognition store execution
• Category management consulting

Headquarters

HQ city

Vitacura

HQ country

Chile

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Space Management Software Subscriptions: Annual software subscriptions for Retail Shelf Planner, Retail Floor Planner, Retail Merchandising Center and Planomax, offered in multiple versions and pricing tiers.
2. AI-Enabled SaaS Solutions: SaaS platform subscriptions for AI-powered solutions including ailet store execution, Symphony Retail AI platforms, and Impact Analytics SmartSuite, with per-seat or usage-based models.
3. Business Consulting Services: Consulting engagements for Category Management, Assortment Optimization, Space Planning, Business Intelligence, and Technical Consulting, delivered as project-based or ongoing retainers.
4. Educational/Training Services: Series educativa Business Analytics delivered as virtual training sessions, workshops and case study programs for retailers and CPG professionals.
5. Product Photography & Dimensions: Professional product imagery services for planograms, eCommerce and catalogs, including 2D and 3D product photography.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

RETAILATAM Business Solutions sells AI-enabled software, space management platforms, and consulting services to retailers and CPG manufacturers across Latin America. Its portfolio centers on a Space Management Suite (Retail Shelf Planner, Retail Floor Planner, Retail Merchandising Center, Planomax), AI-powered in-store execution via ailet image recognition, and partner-delivered decision platforms from Symphony Retail AI and Impact Analytics. The company also delivers category management, assortment optimization, technical consulting, product photography, and business analytics training services.

Product overview

RETAILATAM Business Solutions is a regional retail solutions provider offering a comprehensive portfolio spanning sophisticated AI-powered decision platforms to accessible software solutions. The core Space Management Suite includes Retail Shelf Planner (planogram software), Retail Floor Planner (store layout design), Retail Merchandising Center (planogram maintenance), and Planomax (cloud-based planogram distribution). AI-powered offerings include Ailet Store Execution (computer vision-based in-store execution monitoring) and partner solutions from Symphony Retail AI and Impact Analytics for assortment optimization, demand forecasting, and merchandising. The company also provides business consulting services (category management, assortment optimization, space planning), technical consulting, product imaging services, and educational programs. Solutions range from sophisticated AI-enabled platforms to value-for-money software accessible to non-specialists.

Differentiator

Problem solved

Functional benefit

Brands

• ailet Ejecución en Tienda: In-store execution solution using image recognition and artificial intelligence technology for retail and CPG companies.

Products and services

• Suite Administración de Espacios (Space Management Suite) Comprehensive suite of space management software solutions bundling Retail Shelf Planner, Retail Floor Planner, Retail Merchandising Center, and Planomax for planogram creation, store layout design, and retail space optimization. Targeted at retailers and CPG manufacturers across Latin America.
• Retail Shelf Planner Planogram creation and space management software enabling retailers and suppliers to design, optimize and manage shelf layouts across stores, offered in multiple versions with annual subscription pricing.
• Retail Floor Planner Professional store floor planning and layout design software that bridges architects, brand/format managers and category administrators by combining technical constraints, operational objectives and category strategies. Available with free trial/demo.
• Retail Merchandising Center Planogram maintenance and IT integration solution for creating and maintaining planograms at cluster level while linking them to specific stores for improved analysis.
• Planomax Cloud-based planogram distribution and control solution that uploads planograms with instructions via a web portal and generates QR codes for mobile access, enabling efficient planogram implementation and in-store feedback collection.
• ailet Ejecución en Tienda (Ailet Store Execution) AI-powered in-store execution solution that uses computer vision and image recognition to analyze store photos, measure KPIs (OSA, SOS, OOS), monitor planogram compliance and pricing, and improve sales force productivity for retail and CPG companies.
• Symphony Retail AI Solutions AI-powered decision platforms covering shopper-centric assortment optimization, demand forecasting, price optimization and omnichannel supply chain management, delivered through the partnership with Symphony Retail AI for Latin American retailers.
• Impact Analytics SmartSuite Next-gen AI-powered SaaS platform integrating planning, demand forecasting, merchandising, product lifecycle pricing, inventory and supply chain optimization, including PlanSmart (merchandising financial planning), PromoSmart (AI-based promotion optimization) and SizeSmart (automated size curve fitting).
• Consultoría de Negocios (Business Consulting) Expert consulting services including category management, assortment optimization, space planning, planogram projects, store design development, sales data analysis and market research for retailers and suppliers across Latin America.
• Consultoría Técnica (Technical Consulting) Technical consulting services oriented to software applications, providing additional technical resources and expertise to support software implementation and utilization for retail and CPG customers.
• Imágenes & Dimensiones de Productos (Product Images & Dimensions) Professional product imaging and dimensioning services for planograms, eCommerce and catalogs, including 2D front views for planograms and high-resolution 3D images with shadows for catalogs and marketing materials.
• Serie Educativa Business Analytics (Business Analytics Educational Series) Educational program covering descriptive and predictive analysis models, data visualization, data storytelling, and Machine Learning and AI principles applied to retail data analysis, delivered as 5 virtual sessions with practical case studies for retail and CPG professionals.

Quantifiable outcome

• 50% productivity increase in time at Points of Sale (Coca-Cola Andina with ailet)
• +4 more outcomes

Named customers16 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature9 records

Partnerships

Eight partnerships are on record, tiered strategic, core and minor.

• Catman XpertsstrategicStrategic or Co-development Partner · 31 March 2025Joint venture with Catman Xperts to transform retail in the Andean Region. The partnership aims to provide closer customer proximity, more precise and customized solutions, and advanced analytics for intelligent decision-making, serving Peru, Colombia, Ecuador and surrounding markets.
• Impact AnalyticscoreStrategic or Co-development Partner · 21 December 2024Strategic partnership with Impact Analytics, the fastest-growing AI-powered SaaS company for retail, CPG and supply chain. Together they offer Impact Analytics SmartSuite covering planning, demand forecasting, merchandising, pricing, inventory and supply chain optimization across Latin America. Impact Analytics CEO Prashant Agrawal (also professor at Columbia Business School) leads joint events and roundtable discussions on AI agentic retail.
• Ailet (formerly Intelligence Retail)coreTechnology or Integration · 14 December 2020Strategic partnership with Ailet (formerly Intelligence Retail), global leader in AI image recognition and analytics for store execution. RETAILATAM is the official representative in Chile, Peru, Colombia, Central America and Mexico. Ailet analyzes store photos via computer vision to identify products and calculate KPIs (OSA, SOS, OOS, compliance, pricing) with 95%+ accuracy, improving sales force productivity and in-store execution.
• Figueira Costa / PlanomaxminorChannel Partner/ Reseller/ Distributor · 23 August 2020Partnership with Figueira Costa Soluciones de Planogramación (Brazilian company) to offer Planomax in Latin America and Spain. Planomax is a cloud-based planogram distribution and control solution using QR codes, bringing agility and innovation to space management and planogramming processes.
• Digital Insights México (DIGINS)coreChannel Partner/ Reseller/ Distributor · 10 July 2020Strategic partnership with Digital Insights México (DIGINS), a Mexican company with 20+ years of experience analyzing consumer behavior, purchase drivers, category and product performance. DIGINS serves as the distribution partner for RETAILATAM's Space Management Software in Mexico and enables a new Business Intelligence unit with regional reach covering Big Data & Analytics, Customer & Sales, Scorecards & Dashboards and Mobility Insights.
• Gravitas NetworkstrategicChannel Partner/ Reseller/ Distributor · 24 March 2020Partnership with Gravitas Network as regional ally responsible for distribution and customer service for Central America & Caribbean markets. Gravitas Network enables RETAILATAM's software solutions to reach customers across these regions alongside local implementation and support.
• Symphony Retail AIcoreTechnology or IntegrationPartnership with Symphony Retail AI, the global leader in AI-powered decision platforms for retailers. RETAILATAM provides strategic implementation, training and consulting support for Symphony Retail AI's shopper-centric assortment optimization technology in Latin America (Brazil, Colombia, Peru, Chile). Symphony Retail AI covers 175+ million consumer households from 850 global retailers in 70 countries.
• Global Retail Business SolutionscoreTechnology or IntegrationPartnership with Global Retail Business Solutions, a global company providing Space Management software solutions. This partnership enables RETAILATAM to offer sophisticated space management software (Retail Shelf Planner, Retail Floor Planner, Retail Merchandising Center) to companies across Latin America.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• RELEX Solutions: Unified retail planning platform for supply chain, merchandising and store operations — comparable to RETAILATAM's assortment/forecasting stack delivered via Symphony and Impact Analytics.
• ToolsGroup: AI-driven demand sensing, inventory optimization and supply chain planning for retailers and CPGs — overlapping with RETAILATAM's forecasting and inventory optimization offerings.

Broad incumbents

• Blue Yonder: Enterprise supply chain, merchandising and space planning suites used by global retailers; broad incumbent competing with RETAILATAM at the enterprise end of the LATAM market.
• SAP (Retail / CAR): SAP Retail and Customer Activity Repository provide assortment, allocation and space management at scale — broad incumbent enterprise alternative to RETAILATAM's suite for large LATAM retailers.
• Oracle Retail: Oracle Retail Category Management, Planning and Space Optimization suite — broad incumbent directly overlapping with RETAILATAM's category management, assortment and space planning software.

Direct peers

• Symphony Retail AI: Global AI decision-platform vendor for retail assortment, demand forecasting and supply chain — RETAILATAM's core technology partner, also the principal competing platform RETAILATAM implements for clients across LATAM.
• Trax: Computer-vision and image-recognition platform for retail in-store execution and shopper analytics — direct competitor to Ailet/ailet and a peer in the same retail execution technology category.
• Impact Analytics: AI-native SaaS for retail planning, forecasting, assortment, pricing and supply chain; a strategic partner of RETAILATAM and a directly overlapping provider of AI retail decision platforms.
• Ailet (formerly Intelligence Retail): AI image-recognition vendor for in-store execution, OSA/SOS/OOS measurement and planogram compliance — RETAILATAM's flagship AI partner and directly comparable in-store-execution technology provider.
• Planorama: Image-recognition vendor for retail execution, shelf analytics and planogram compliance — directly competitive with Ailet/ailet in the same product category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/retailatambs
• Facebookfacebook.com/retailatam
• LinkedInlinkedin.com/company/retailatam-business-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RETAILATAM Business Solutions