Twisted Tech
Twisted Tech is a privately-held, locally-owned technology services and retail company in Ellis County, Texas, offering device repair (phones, laptops, gaming devices, PCBs) and custom racing simulator hardware to individual consumers and businesses through a storefront, e-commerce site, and eBay marketplace.
- Company typePrivate
- Founded2014
- HeadquartersWaxahachie, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Twisted Tech does
Twisted Tech is a privately-held, locally-owned technology services and retail company headquartered in Ellis County, Texas, that operates a physical storefront alongside an owned e-commerce website (twistedtechit.com) and an eBay marketplace presence. The company has two distinct business legs: (1) a device repair services operation covering phones, tablets, laptops, gaming devices, and printed circuit boards (PCBs), including hard-to-source parts for old and obsolete equipment, and (2) a hardware product line anchored by the Twisted Tech RS custom racing simulator (starting at $6,899) and the Twisted Tech iRacing PC ($1,699), complemented by accessories such as Rush Race Gear Sim Gloves ($78). Company materials claim 39,128 device repairs completed in the trailing year and access to 1,250 product SKUs.
The core technology stack is non-proprietary and service-oriented rather than software-driven. Repair work relies on technician expertise, particularly in PCB-level micro-soldering and obsolete-equipment diagnostics — a capability the company markets as a differentiator that draws referrals from other repair shops and big-box retailers. Hardware products are custom-assembled using off-the-shelf consumer components (Intel Core i5-14400F, 16GB RAM, NVIDIA GeForce RTX 4060, 1TB SSD) and bundled with third-party software (iRacing, Elgato Stream Deck, Moza Pit House, Oculus VR). No AI/ML capabilities, patents, proprietary platforms, or software IP are disclosed.
Revenue is generated through professional repair services (quote-based pricing) and hardware sales (one-time purchases) sold direct-to-consumer. Distribution spans in-store, owned e-commerce with Affirm/Klarna/PayPal financing, and the eBay marketplace. The primary customer segment is individual consumers, with businesses as a secondary segment. The company appears to be founder-owned with no disclosed institutional investment, parent company, or external funding, operating as a self-funded local enterprise with an emerging national e-commerce reach through its racing simulator product line.
Twisted Tech firmographics
Firmographics- Name
- Twisted Tech
- Legal name
- Twisted Tech
- Website
- https://twistedtechit.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Twisted Tech is a privately-held, locally-owned technology services and retail company in Ellis County, Texas, offering device repair (phones, laptops, gaming devices, PCBs) and custom racing simulator hardware to individual consumers and businesses through a storefront, e-commerce site, and eBay marketplace.
- Ownership category
- akta.pro rank
Twisted Tech industry classification
Industry- Product category
- Consumer Electronics Repair
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112), Computer and Peripheral Equipment Manufacturing (33411), Computer Terminal and Other Computer Peripheral Equipment Manufacturing (334118)
- SIC
- Computer Peripheral Equipment, Nec (3577), Electronic Components & Accessories (3670)
- akta.pro primary industry
- Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)
- akta.pro secondary industries
- Electronics & Tech Recommerce (Refurbished Devices) (CRAFAGAC), Spare Parts & Replacement Components Retail (Batteries, Screens, Chargers) (CRACAJAG)
Keywords
Where Twisted Tech is headquartered
LocationHeadquarters
- HQ city
- Waxahachie
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Twisted Tech business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure
Revenue model
- Device Repair Services: Revenue from repairing phones, tablets, laptops, gaming devices, and PCBs (printed circuit boards). Repair services include screen replacement, battery replacement, virus removal, and circuit board repairs for old/obsolete equipment.
- Product Sales: Revenue from selling racing simulators, gaming PCs, and accessories. Products include the Twisted Tech RS racing simulator (starting at $6,899), Twisted Tech iRacing PC ($1,699), and third-party accessories like sim gloves. Sales through own e-commerce and eBay store.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Twisted Tech RS Racing Simulator |
| One time/ perpetual license | Pay-as-you-go | Twisted Tech iRacing PC |
| One time/ perpetual license | Pay-as-you-go | Rush Race Gear Sim Gloves |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Twisted Tech product offering
Product offeringCore offering
Twisted Tech is a locally-owned electronics repair and technology retail company offering repair services for phones, computers, tablets, gaming devices, and printed circuit boards (PCBs), including obsolete equipment. The company also sells custom-built racing simulators, gaming PCs, and accessories through an online shop and physical storefront.
Product overview
Twisted Tech is a locally-owned technology services and retail company based in Ellis County, Texas, offering a portfolio of products and repair services. The product portfolio centers on custom-built racing simulators (Twisted Tech RS and Twisted Tech iRacing PC starting at $6,899 and $1,699 respectively) and accessories like the Rush Race Gear Sim Gloves ($78). The service offerings include phone repair, computer repair, PCB/circuit board repair, and smart device repair (tablets, Apple Watch, gaming devices). The company operates an online shop and services both individual consumers and business clients, with 1,250 products and 39,128 repairs completed last year.
Differentiator
Problem solved
Functional benefit
Brands
- Twisted Tech RS: Racing simulator product line by Twisted Tech
Products and services
- Twisted Tech RS Racing Simulator
Quantifiable outcome
- 39,128 repairs completed in one year
Companies that use Twisted Tech
Customer profileSegments2 records
Ideal customer profiles2 records
Twisted Tech technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Twisted Tech partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights5 records
Twisted Tech competitors and assessment
Company assessmentEmerging players
- iFixit: Repair parts, tools, and guides marketplace serving both consumers and repair professionals. Comparable to Twisted Tech's parts-sourcing and DIY-repair enablement ethos, though operating as a digital-first platform.
- Puls: On-demand mobile device repair service operating at customers' homes/offices. Adjacent competitor to Twisted Tech's device repair business, differentiated by mobile vs. in-store delivery model.
- Back Market: Online marketplace for refurbished consumer electronics. Comparable to Twisted Tech's refurbished device and parts retail offering, but as a scaled recommerce platform.
Broad incumbents
- Micro Center: Large consumer electronics retailer with in-store custom PC building services and broad product selection. Comparable to Twisted Tech's combined retail + custom PC build offering, though at much greater scale.
- Best Buy Geek Squad: National electronics retailer's in-house repair and support service covering phones, computers, tablets, and peripherals. Overlaps with Twisted Tech's repair business as a much larger incumbent.
Direct peers
- Origin PC: Custom gaming and workstation PC manufacturer offering high-end configurable builds. Comparable to Twisted Tech's custom-PC and racing-simulator builder model targeting enthusiast buyers.
- uBreakiFix (Asurion): National device repair chain offering phone, tablet, computer, and gaming device repairs. Directly comparable to Twisted Tech's core repair services, but at significantly larger scale and brand recognition.
- CPR Cell Phone Repair: Franchise-based mobile device and electronics repair chain. Closely matches Twisted Tech's storefront repair model across phones, tablets, computers, and gaming consoles.
- NZXT: Custom gaming PC builder with branded pre-built systems and components. Directly comparable to Twisted Tech's custom-built gaming PC business (e.g., iRacing PC), but operating at much larger national scale.
- CyberPower PC: Custom gaming PC builder with configurable systems and peripherals. Closely comparable to Twisted Tech's pre-built iRacing PC and racing simulator offerings.
Market position
Strengths5 records
Weaknesses2 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Twisted Tech social profiles
Digital presenceTwisted Tech financial estimates
Financial estimateRevenue estimate
Valuation estimate
Twisted Tech leadership team
Management profileNumber of profiles
Twisted Tech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Twisted Tech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Twisted Tech
What does Twisted Tech do?
Twisted Tech is a locally-owned electronics repair and technology retail company offering repair services for phones, computers, tablets, gaming devices, and printed circuit boards (PCBs), including obsolete equipment. The company also sells custom-built racing simulators, gaming PCs, and accessories through an online shop and physical storefront.
Is Twisted Tech a public or private company?
Twisted Tech is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Twisted Tech founded?
Twisted Tech was founded in 2014. It employs 11 to 50 people.
Where is Twisted Tech based?
Twisted Tech is headquartered in Waxahachie, United States, in the North America region.
How does Twisted Tech make money?
Two revenue lines are on record. Device Repair Services are the primary driver. The others are product Sales.
Who are Twisted Tech's main competitors?
Emerging players on record are iFixit, Puls and Back Market. Broad incumbents are Micro Center and Best Buy Geek Squad. Direct peers are Origin PC, uBreakiFix (Asurion), CPR Cell Phone Repair, NZXT and CyberPower PC.
Does Twisted Tech have an API?
No public API is recorded for Twisted Tech.
What industry is Twisted Tech in?
Twisted Tech's product category is Consumer Electronics Repair. Its primary akta.pro industry code is CRACAJAJ, Data Recovery, Device Unlocking & Software Repair Services, with a secondary code of CRAFAGAC, Electronics & Tech Recommerce (Refurbished Devices). Its NAICS code is 8112 and its SIC code is 3577.