Webtales IT Solutions Private Limited

What Webtales IT Solutions Private Limited does

Webtales IT Solutions Private Limited is a Navi Mumbai–based digital marketing and technology solutions firm founded in 2021 as a subsidiary of The Adroit. It operates with a team of 11–50 employees that it describes as having an average of 14 years of experience and 35+ certifications, and it maintains a sales office in Kolkata. The company's revenue mix combines agency services — SEO, social media marketing, graphic design, video production, and mobile application development — with custom SaaS development across CRM, HRMS, LMS, and DRMS, and with two proprietary software products: Watskart, a WhatsApp-based e-commerce platform, and Property CRM, a verticalized real estate CRM. It also offers AI-powered chatbot services built on conversational AI, natural language processing, and text recognition, which it claims achieve 95% accuracy.

The company sells into Indian SMB customers across at least three verticals — real estate (Krishna Landmark), retail (L'Amar World), and trading (FBC Trades) — and positions itself as a one-stop digital and technology partner for businesses seeking an online presence, custom software, or AI-enabled customer engagement. Its go-to-market leverages the brand and referral network of parent company The Adroit, supplemented by supporting partnerships with QSEAP, ASTC Services, and Sebone Technologies. The business model is a hybrid of fee-for-service agency work (project- and retainer-based) and productized SaaS/AI services, with no disclosed pricing, ARR, or revenue figures. No external funding rounds have been reported.

Name

Webtales IT Solutions Private Limited

Legal name

Webtales IT Solutions Private Limited

Website

https://thewebtales.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Webtales IT Solutions is a Navi Mumbai–based digital marketing and IT services firm offering SEO, social media, app development, AI chatbots, and proprietary products (Watskart, Property CRM) to Indian SMBs in real estate, retail, and trading.

Ownership category

akta.pro rank

Product category

Digital Marketing & IT Services

NAICS

Graphic Design Services (541430), Custom Computer Programming Services (541511)

SIC

Services-Advertising Agencies (7311), Services-Computer Programming Services (7371)

akta.pro primary industry

Enterprise Applications User/Admin Training (ERP/CRM/ITSM platforms) (BPAEANAK)

Keywords

• Digital marketing services
• Web development agency
• Mobile app development
• Conversational AI chatbots
• Custom SaaS development

Headquarters

HQ city

Navi Mumbai

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Digital Marketing Services: Project-based and retainer-based digital marketing services including SEO, social media marketing, graphic designing, and video production. Services are customized based on client requirements and scope of work.
2. Web and SaaS Product Development: Custom web development and SaaS product creation including CRM, HRMS, LMS, chatbots, and e-commerce platforms. Revenue generated through development projects with fixed pricing based on complexity and requirements.
3. Mobile App Development: Native and hybrid mobile application development for Android and iOS platforms. Development timelines range from 4-16 weeks depending on complexity.
4. Exclusive Software Products: Proprietary products including Watskart (WhatsApp E-commerce for small businesses) and Property CRM (Real Estate CRM software). Watskart offers free mobile app with revenue potential from small business transactions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Webtales IT Solutions is a digital marketing and technology agency that delivers end-to-end digital marketing services (SEO, social media marketing, graphic designing, video production) and technology solutions (mobile app development, custom SaaS/web product development, e-commerce platforms, conversational AI chatbots) to businesses ranging from startups to enterprises. The company also develops and sells proprietary products including Watskart (WhatsApp e-commerce platform for small businesses) and Property CRM (real estate CRM software for property dealers and builders).

Product overview

Webtales IT Solutions Private Limited operates as a digital marketing and technology agency offering a portfolio of proprietary digital products alongside agency services. The core product lineup includes Watskart (WhatsApp e-commerce platform for small businesses) and Webtales Real Estate CRM (real estate sales automation solution). The company also provides ChatBot development services using conversational AI for Facebook and website automation. Service offerings span graphic designing, SEO, social media marketing, mobile app development, video production, e-commerce platform development, and website development (brand, corporate, catalog, and comprehensive portals). The company also develops custom SaaS and web-based products including CRM, HRMS, LMS, and DRMS solutions. The overall portfolio is unified under a digital-first approach, combining proprietary platforms with service-based offerings to serve enterprises and startups.

Differentiator

Problem solved

Functional benefit

Brands

• Watskart: WhatsApp E-commerce platform for small businesses enabling stores on WhatsApp. Supports businesses like Grocery, Books, Property Listing, Clothes, and other products with a FREE mobile app for instant online selling.
• Property CRM

Products and services

• Watskart WhatsApp e-commerce platform that enables small businesses to build a store on WhatsApp and sell products (grocery, books, property listings, clothing, and other items) 24x7. Users set up a free WhatsApp store instantly using the Watskart free mobile app.
• Webtales Real Estate CRM Comprehensive CRM solution for real estate agents and builders that automates sales processes and increases revenues. Includes Projects & Properties Listing, Lead Management System, Customer Relationship Management, Website & Hosting, Access Management, Invoicing, Reference Contacts, and Custom Requirements.
• ChatBot Development Services Conversational AI chatbot solutions for Facebook and website pages that automate customer assistance. Features include multi-language support, autocorrect, emojis, intuitive text recognition and analysis, and customized responses with 95% automated reply accuracy.
• Custom Digital Products (SaaS, CRM, HRMS, LMS, DRMS) Customized web-based product development including SaaS, CRM, HRMS, LMS, and DRMS solutions built according to specific business requirements with experienced business strategies and streamlined delivery procedures.
• Graphic Designing Services Creative graphic design services including website designs, business logos, flyers, and flexes for brand image strengthening and recognition enhancement.
• Search Engine Optimization (SEO) SEO services to enhance website relevance to search engines, driving potential visitors and converting them into loyal customers.
• Social Media Marketing Social media marketing services covering Facebook, Instagram, YouTube, Twitter, and LinkedIn with strategically crafted campaigns and eye-catching initiatives to expand reach and engage followers.
• Mobile App Development Custom mobile application development for Android and iOS platforms, including native, web, and hybrid applications that align with business goals for seamless accessibility. Development timelines range from 4-16 weeks depending on complexity.
• Video Production & Photoshoot Video production and photography services including corporate videos, promotional videos, event coverage, social media content, digital ad films, product videos, explainer videos, and TV commercials.
• E-commerce Platform Development E-commerce web development services including online store design and customized solutions for businesses of all sizes, with comprehensive understanding of firm and customer needs.
• Website Development User-friendly, visually appealing website development services including brand websites, catalog websites, corporate websites, comprehensive portals, and e-commerce websites.
• Website Branding Technical branding services that match quality standards, stay updated with industrial trends, and deliver interactive and powerful websites for positive brand results.

Quantifiable outcome

• 95% accuracy in automated chatbot replies

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• The AdroitcoreStrategic or Co-development PartnerParent company and strategic partner. Webtales IT Solutions is a subsidiary of The Adroit, founded to serve full-fledged enterprises to up-and-coming startups on their Web, SaaS & Digital requirements. The Adroit provides operational expertise and resources.
• QSEAPminorOthersBusiness partner listed in footer of website, nature of partnership not explicitly defined.
• ASTC ServicesminorOthersBusiness partner listed in footer of website, nature of partnership not explicitly defined.
• Sebone TechnologiesminorOthersBusiness partner listed in footer of website, nature of partnership not explicitly defined.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• NoBroker: Indian real estate platform with built-in CRM, listings, and lead management features for agents and builders — competes directly with Webtales' Property CRM in the same vertical.
• Yellow.ai: India-based conversational AI platform offering enterprise chatbots with multi-language NLP — overlaps with Webtales' chatbot development capability but as a scalable SaaS platform rather than custom service.

Broad incumbents

• Netcore Solutions: India-headquartered martech and communications platform providing email, WhatsApp, and AI-driven customer engagement tools — competes with both Webtales' digital marketing services and Watskart-style WhatsApp commerce offerings.
• Dentsu Webchutney: One of India's largest digital agencies (part of Dentsu), offering the same digital marketing, creative, and technology services as Webtales but at significantly greater scale and brand recognition.
• iProspect India: Global performance and digital marketing agency with strong India presence, competing for the same SEO/social/enterprise mandates that Webtales targets, but as part of Dentsu's global network.

Direct peers

• Social Beat: India-based digital marketing agency offering SEO, social media, video, web/app development, and performance marketing — comparable full-stack agency peer targeting SMBs and enterprises.
• BC Web Wise: Mumbai-headquartered digital marketing and web development agency serving enterprise and SMB clients across verticals — comparable Indian mid-market full-service agency peer.
• WATConsult: Mumbai-based digital marketing agency providing SEO, social media, video, mobile and web solutions, closely mirroring Webtales' service portfolio and regional positioning.
• Schbang: Mumbai-headquartered full-service digital marketing and technology agency offering creative, web/app development, and digital transformation — directly comparable to Webtales' Mumbai base and full-stack agency+dev model.
• PageTraffic: Indian digital agency specializing in SEO, web design, social media, and custom development, with a similar SMB-to-enterprise client mix and service breadth.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Webtales-It-Solutions-Private-Limited-101221539110358
• LinkedInlinkedin.com/company/webtales-it-solutions-private-limited
• Instagraminstagram.com/webtalesitsolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Webtales IT Solutions Private Limited