Tier One
Tier One distributes Azure-based multi-tenant cloud PaaS subscriptions and provides sub-contracted cloud project and auditing services through a channel partner network targeting Managed Service Providers (MSPs) and Independent Software Vendors (ISVs) across Australia and North America.
- Company typePrivate
- Founded2013
- HeadquartersWodonga, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Tier One does
Tier One is a privately held Australian-headquartered cloud solutions distributor and professional services provider founded in 2013, operating dual offices in Wodonga, VIC (Australia HQ) and Houston, TX (Americas HQ). The company sells exclusively through a channel partner model targeting Managed Service Providers (MSPs) and Independent Software Vendors (ISVs), offering a multi-tenant Platform-as-a-Service branded "Trusted Cloud Services" built on Microsoft Azure infrastructure that delivers Applications, Data, Desktops, Servers, and Voice services with simplified administration, automated management, and customer-selected Azure data residency.
The product surface comprises three pillars. First, the Trusted Cloud PaaS platform — multi-tenant Azure-hosted cloud desktops, servers, applications, data, and voice with Windows-compatibility for seamless migration, anywhere internet access, and flexible scaling. Second, Cloud Project Services — sub-contracted professional services covering Cloud Architecture & Design, Cloud Migration, Cloud Deployment, Process Development & Review, and Cloud Solution & Vendor Selection. Third, ICT & Cyber Auditing Services, including Cloud Readiness Audits, delivered as written reports on infrastructure risks, issues, and opportunities. The company also curates and distributes a portfolio of third-party cloud subscriptions (Microsoft Azure/Office 365/Server, NetApp, Spot by NetApp, Acronis Cyber Cloud, Gladinet CentreStack, Liongard, GeoTrust/RapidSSL, Liquid Web, Rackspace) through its partner channel.
Revenue mechanics are a mix of recurring subscriptions (Cloud PaaS and distributed cloud subscriptions), variable-margin distribution/reseller fees on third-party vendor products, and professional services fees for project work and audits. Pricing is quote-based with no publicly disclosed tiers. Tier One holds Microsoft Silver Midmarket Partner / CSP status and Gold NetApp Partner + Spot Preferred Partner credentials, which underpin both the platform's technical architecture and its distribution rights. The customer base is described as "hundreds of organisations," with named reference logos across Financial Services (ANZ Investment Bank, GE Capital, ARGIS Insurance, Calliden Insurance), Energy (BP Australia, BP Plc UK), Government (Victoria State Govt), Retail (Westfield), and Manufacturing (Dell Managed Services, Briggs & Stratton) — largely accessed indirectly through partners rather than via direct enterprise sales. The firm has no disclosed institutional funding, no public revenue figures, and a stated headcount in the 1-10 band.
Tier One firmographics
Firmographics- Name
- Tier One
- Legal name
- Tier One
- Website
- https://t1.com.au
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Tier One distributes Azure-based multi-tenant cloud PaaS subscriptions and provides sub-contracted cloud project and auditing services through a channel partner network targeting Managed Service Providers (MSPs) and Independent Software Vendors (ISVs) across Australia and North America.
- Ownership category
- akta.pro rank
Tier One industry classification
Industry- Product category
- Cloud Infrastructure Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)
- akta.pro secondary industries
- Enterprise PaaS (App Runtime & Managed Application Platforms) (HDAEAKAB), Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC)
Keywords
Where Tier One is headquartered
LocationHeadquarters
- HQ city
- Wodonga
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Tier One business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Cloud PaaS Services: Tier One provides multi-tenant platform-as-a-service solutions to partners, delivering cloud applications, data, desktops, servers, and voice services with simplified administration and margin improvement for partners
- Cloud Subscriptions Distribution: Distribution of cloud subscriptions and services including Microsoft Azure, Office 365, NetApp, Acronis, and other vendor products through partner network
- Professional Services / Project Services: Cloud architecture, design, migration, deployment, and vendor selection services delivered to partners on a project basis
- ICT Auditing Services: One-off or recurring ICT and cloud infrastructure auditing services providing written reports on risks, issues, and opportunities
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Contact for pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Tier One product offering
Product offeringCore offering
Tier One provides a multi-tenant Trusted Cloud Platform-as-a-Service (PaaS) hosted on Microsoft Azure, delivering Applications, Data, Desktops, Servers, and Voice services to channel partners (MSPs and ISVs). The company also offers Cloud Project Services (architecture, migration, deployment, vendor selection) and ICT & Cyber Auditing services, and distributes a portfolio of third-party cloud subscriptions (Microsoft, NetApp, Acronis, Gladinet, Liongard, SSL/hosting providers) through its partner portals.
Product overview
Tier One offers a unified cloud solutions platform primarily built around its Trusted Cloud Services, a multi-tenant PaaS suite delivering Applications, Data, Desktops, Servers, and Voice services hosted on Azure. The offering extends through Cloud Project Services (encompassing Cloud Architecture, Migration, Deployment, and Vendor Selection), ICT & Cyber Auditing Services, and a distribution portfolio of Cloud Subscriptions including Acronis Cyber Cloud, Gladinet CentreStack, Liongard, Microsoft Cloud Services, NetApp & Spot Cloud Services, and Certificate/Domain/Hosting services from providers like GeoTrust/RapidSSL, Liquid Web, and Rackspace. The company operates as a channel partner for Managed Service Providers and Independent Software Vendors, not as a direct IT service provider.
Differentiator
Problem solved
Functional benefit
Brands
- Trusted Cloud Services: A suite of easy-to-use Multi-Tenant Platform-as-a-Service solutions that deliver Applications, Data, Desktops, Servers, and Voice services in the Cloud.
- Trusted Cloud PaaS
Companies that use Tier One
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
Tier One technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Tier One partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft Cloud Solution Provider (CSP) partner providing Microsoft Azure, Office 365, and Server Subscription licensing. Tier One is a Microsoft Silver Midmarket Partner assisting CSP partners with Microsoft cloud product provisioning.
- Microsoft AzurecoreTier One's Trusted Cloud PaaS platform is hosted on Microsoft Azure infrastructure, enabling partners to deliver scalable cloud services with data stored in customer-chosen Azure regions.
- NetAppcoreGold NetApp Partner providing cloud data, desktops, and server infrastructure solutions at optimized costs. Tier One helps partners deliver NetApp-based cloud storage and data management services.
- Spot by NetAppcoreSpot Preferred Partner for cloud optimization services helping partners deliver cloud infrastructure at the lowest possible cost.
Scale indicators1 record
Recent moves6 records
Expansion highlights4 records
Tier One competitors and assessment
Company assessmentDirect peers
- Sherweb: Sherweb is a cloud solutions distributor focused on Microsoft cloud products and value-added services for MSPs and IT providers — directly comparable to Tier One's Microsoft CSP/Silver Midmarket distribution model and channel GTM.
- rhipe: rhipe (now part of Crayon) was an APAC-focused cloud subscription distributor specializing in Microsoft, security, and SaaS solutions for channel partners — directly comparable to Tier One's Microsoft subscription distribution and APAC channel focus.
- Pax8: Pax8 is a global cloud distribution platform built exclusively for MSPs, providing curated cloud subscriptions, automation, and partner enablement — directly comparable to Tier One's channel-partner distribution of Microsoft, NetApp, Acronis and similar solutions.
- Crayon: Crayon is a global cloud economics and software asset management company with strong Microsoft licensing and cloud transformation services — comparable to Tier One's Microsoft-focused subscription distribution and professional services.
Broad incumbents
- Rackspace Technology: Rackspace is an established multi-cloud managed services provider with deep Azure expertise and partner programs — comparable as a broader incumbent offering Azure-based managed services and cloud migration to enterprise customers.
- ALSO Group: ALSO is a major European IT distribution group with a sizeable cloud services and subscription portfolio for resellers — broader incumbent offering competing channel distribution and PaaS-related services.
- Ingram Micro Cloud: Ingram Micro Cloud is a large global cloud marketplace and distributor offering Microsoft, AWS, Google Cloud, security, and SaaS solutions to resellers — broader incumbent competing in the same cloud distribution space as Tier One.
- CloudBlue: CloudBlue (an Ingram Micro company) operates a cloud marketplace and ecosystem platform enabling distributors, resellers, and vendors to transact — comparable as a broader cloud distribution and marketplace incumbent.
Emerging players
- ConnectWise: ConnectWise provides business automation, PSA, and cybersecurity platforms for MSPs — adjacent peer relevant because Tier One distributes Liongard, a ConnectWise competitor, suggesting overlap in the MSP tooling ecosystem.
Regional players
- Katapult Digital: Katapult Digital is an Australian-focused cloud and digital transformation services provider for SMBs — comparable as a regional peer offering similar Azure-aligned cloud and migration services in Tier One's core Australian market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Tier One social profiles
Digital presenceTier One financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tier One leadership team
Management profileNumber of profiles
Tier One funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tier One M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tier One
What does Tier One do?
Tier One provides a multi-tenant Trusted Cloud Platform-as-a-Service (PaaS) hosted on Microsoft Azure, delivering Applications, Data, Desktops, Servers, and Voice services to channel partners (MSPs and ISVs). The company also offers Cloud Project Services (architecture, migration, deployment, vendor selection) and ICT & Cyber Auditing services, and distributes a portfolio of third-party cloud subscriptions (Microsoft, NetApp, Acronis, Gladinet, Liongard, SSL/hosting providers) through its partner portals.
Is Tier One a public or private company?
Tier One is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tier One founded?
Tier One was founded in 2013. It employs 1 to 10 people.
Where is Tier One based?
Tier One is headquartered in Wodonga, Australia, in the Oceania region.
How does Tier One make money?
Four revenue lines are on record. Cloud PaaS Services are the primary driver. The others are cloud Subscriptions Distribution, professional Services / Project Services and ICT Auditing Services.
Who are Tier One's main competitors?
Direct peers on record are Sherweb, rhipe, Pax8 and Crayon. Broad incumbents are Rackspace Technology, ALSO Group, Ingram Micro Cloud and CloudBlue. ConnectWise is listed as an emerging player. Katapult Digital is listed as a regional player.
Does Tier One have an API?
No public API is recorded for Tier One.
What industry is Tier One in?
Tier One's product category is Cloud Infrastructure Services. Its primary akta.pro industry code is HDABAAAD, Managed Application Platforms (App PaaS & Runtime Services), with a secondary code of HDAEAKAB, Enterprise PaaS (App Runtime & Managed Application Platforms). Its NAICS code is 518 and its SIC code is 7370.