Deacom, Inc.

What Deacom, Inc. does

Deacom, Inc. operates as a wholly-owned product brand of ECI Software Solutions, Inc., a privately held Texas-incorporated software company founded in 1999 (originally as OfficeSupplies.com) that has completed 53 acquisitions to build a portfolio of industry-specific ERP and business management solutions. Deacom delivers Deacom ERP, an all-in-one cloud-based ERP platform purpose-built for batch and process manufacturers operating in regulated industries including chemicals, food and beverage, pharmaceuticals, cosmetics, paints and coatings, adhesives, cannabis, and consumer packaged goods. The platform is architected on a single database that integrates manufacturing execution (MES), advanced planning and scheduling (APS), warehouse management, quality control, formula and batch processing, supply chain planning, and financial reporting.

The product's core technical differentiators include the proprietary Hyper-Tight Process Control™ method for in-line quality enforcement and material calculation, and a 'Practical AI' layer comprising AI Invoicing for accounts-payable automation and an AI Assistant for on-screen guidance. The platform supports compliance workflows for FDA 21 CFR Part 11, GMP, SQF, GHS, and FSMA, including lot tracking, serialization, Certificate of Analysis generation, and audit trails.

Deacom is monetized through annual quote-based subscription licenses (varying by users, modules, and deployment scope), implementation and professional services, and cloud-hosted infrastructure managed by ECI. Go-to-market is sales-led, combining field enterprise sales, inside sales for mid-market, and a strategic alliance partner channel, supported by an annual ECI Connect Customer Conference serving as a flagship acquisition and retention touchpoint. The product is deployed across ECI's footprint spanning the United States, Canada, Mexico, the United Kingdom, the Netherlands, Norway, Sweden, Belgium, Germany, Australia, and India.

Name

Deacom, Inc.

Legal name

ECI Software Solutions, Inc.

Website

https://deacom.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

Deacom, Inc., a wholly-owned product brand of ECI Software Solutions, provides Deacom ERP — an all-in-one cloud ERP with Practical AI for batch and process manufacturers in regulated industries (chemicals, food & beverage, pharma, cosmetics). It integrates MES, APS, WMS, quality control, and compliance for FDA, GMP, SQF, GHS, FSMA.

Ownership category

akta.pro rank

Product category

Manufacturing ERP Software

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB)

akta.pro secondary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

Keywords

• Manufacturing ERP software
• Batch process manufacturing
• Cloud ERP platform
• Practical AI automation
• Regulatory compliance software

Headquarters

HQ city

Wayne

HQ country

United States

HQ region

North America

Offices18 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. ERP Software Subscription: Annual or multi-year subscription licensing for cloud-based ERP software. Pricing is quote-based and varies by company size, number of users, and required modules/features.
2. Implementation and Professional Services: Implementation, training, and consulting services to deploy and optimize the ERP system. Services include product support and customization.
3. Cloud Infrastructure: Cloud-based delivery model providing hosted ERP access, data security, and managed infrastructure as part of the subscription.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Deacom, Inc. offers Deacom ERP, an all-in-one cloud-based enterprise resource planning (ERP) platform built specifically for batch and process manufacturers. The platform integrates practical AI capabilities, batch processing controls, supply chain planning, MES-APS, warehouse and inventory management, quality control, and regulatory compliance features for FDA, GMP, SQF, GHS, and FSMA-regulated industries. It is sold on a subscription basis with accompanying implementation and professional services.

Product overview

Deacom, Inc. offers Deacom ERP as its primary all-in-one, comprehensive ERP solution for batch and process manufacturers. The product integrates practical AI capabilities (AI Invoicing and AI Assistant) alongside core manufacturing features including Hyper-Tight Process Control™ for quality enforcement, batch processing, supply chain planning, MES-APS manufacturing operations, warehouse/inventory management, document generation and regulatory compliance, sales and financial reporting, and quality control. Deacom is part of the ECI Software Solutions portfolio of industry-specific business management solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Deacom ERP: All-in-one, comprehensive ERP solution for batch and process manufacturers featuring Practical AI, batch processing, supply chain planning, MES-APS, warehouse management, quality control, and regulatory compliance support for FDA, GMP, SQF, GHS, FSMA industries.
• Hyper-Tight Process Control

Products and services

• Deacom ERP All-in-one comprehensive cloud-based ERP solution for batch and process manufacturers that streamlines operations with real-time visibility, predictable margins, and practical AI capabilities. Includes batch processing, supply chain planning, MES-APS manufacturing operations, warehouse/inventory management, document generation, regulatory compliance, sales/financial reporting, and quality control for industries such as chemicals, food and beverage, pharmaceuticals, cosmetics, paints and coatings, adhesives, cannabis, and consumer packaged goods.

Quantifiable outcome

• $500K+ annual savings by eliminating manual relabeling at Van Drunen Farms (verified by Nucleus Research analyst Charles Brennan)
• +3 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature8 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• XeroxcoreChannel Partner/ Reseller/ DistributorStrategic distribution partner for office technology and managed print solutions across ECI product portfolio.
• CanoncoreChannel Partner/ Reseller/ DistributorStrategic distribution partner for office technology and imaging solutions.
• RicohcoreChannel Partner/ Reseller/ DistributorStrategic distribution partner for office technology and document management solutions.
• ToshibacoreChannel Partner/ Reseller/ DistributorStrategic distribution partner for office technology solutions.
• KyoceracoreChannel Partner/ Reseller/ DistributorStrategic distribution partner for office technology and printing solutions.
• Herman MillercoreChannel Partner/ Reseller/ DistributorStrategic partner for contract furniture and office environment solutions.
• True ValuecoreChannel Partner/ Reseller/ DistributorHardware distribution partner for building supply and lumberyard customers.
• Do it BestcoreChannel Partner/ Reseller/ DistributorHardware distribution partner for building supply dealers.
• Ace HardwarecoreChannel Partner/ Reseller/ DistributorHardware distribution partner for retail hardware and home improvement dealers.
• Microsoft Copilot StudiocoreTechnology or IntegrationAI platform partnership powering smart warranty triage functionality using Microsoft Copilot Studio for automated homeowner warranty request routing.
• HPcoreChannel Partner/ Reseller/ DistributorStrategic distribution partner for office technology and printing solutions.
• SynnexminorChannel Partner/ Reseller/ DistributorTechnology distribution and integration partner.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• SYSPRO: SYSPRO targets small-to-mid-market manufacturers in process and discrete modes with industry-tailored ERP. Both Deacom and SYSPRO compete for the regulated mid-market in food, chemicals, and CPG with comparable subscription/cloud delivery models.
• Infor: Infor's CloudSuite Process Manufacturing and Infor Industry AI directly target the same batch/process manufacturer buyer as Deacom, with comparable vertical depth in food & beverage, chemicals, and life sciences. Both compete for mid-market regulated manufacturers.
• Epicor: Epicor Kinetic targets discrete and mixed-mode manufacturers with industry-specific ERP. While Epicor leans more discrete than Deacom's batch/process focus, both compete for the same mid-market manufacturing IT budget and overlap heavily in food & beverage and industrial segments.
• Aptean: Aptean's Process Manufacturing ERP (including the former ProcessPro) is a direct competitor in batch/process manufacturing for food & beverage, chemicals, and personal care. Aptean's vertical specialization mirrors Deacom's go-to-market approach in the same regulated mid-market.
• QAD: QAD (now part of the QAD/Redzone ecosystem under Thoma Bravo) specializes in manufacturing ERP for repetitive, process, and discrete manufacturers in automotive, food & beverage, and life sciences — overlapping directly with Deacom's regulated batch/process focus.

Broad incumbents

• SAP: SAP S/4HANA for Process Manufacturing is the enterprise incumbent against which Deacom competes in regulated process industries. SAP's broader portfolio and global consulting ecosystem make it the primary incumbent threat, particularly at the upper end of the mid-market.
• Oracle: Oracle Process Manufacturing (OPM) and Oracle Fusion Cloud SCM serve large process manufacturers. Oracle's depth in regulated industries (life sciences, food) and aggressive AI (Fusion AI) roadmap make it a structural competitor as customers re-evaluate ERP.
• Microsoft Dynamics 365: Dynamics 365 Finance & Supply Chain Management competes for the same mid-market manufacturing buyers, often favored by organizations standardizing on the Microsoft stack. Copilot integration creates a comparable AI narrative to Deacom's Practical AI positioning.

Emerging players

• Plex Systems (Rockwell Automation): Plex (now part of Rockwell Automation) offers cloud-native MES-centric manufacturing operations, increasingly competing with traditional ERP-plus-MES platforms like Deacom in regulated discrete and process manufacturers seeking cloud-native architectures.

Others

• JobBOSS (ECI): JobBOSS and JobBOSS² are sibling ECI products targeting job shops and discrete manufacturers. While not a direct competitor to Deacom (different sub-vertical), they illustrate internal competition within the ECI portfolio for the manufacturing IT budget.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/deacominc
• YouTubeyoutube.com/user/ECISolutions
• Facebookfacebook.com/deacomerp
• LinkedInlinkedin.com/company/deacom-inc

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Deacom, Inc.