What Mnf Group does

MNF Group operates the Symbio cloud communications platform across the Asia-Pacific region, delivering voice, video, messaging, and telephony infrastructure to two customer segments. The Enterprise & Government segment is served through Symbio Enterprise, offering cloud-ready SIP trunking, hosted PBX, call recording, digital fax, and certified integrations with Microsoft Teams (Operator Connect, Direct Routing) and Cisco Webex (Calling, Contact Center) for contact centre, UCaaS, and hybrid-work use cases. The Service Provider segment is served through Symbio Connect and Symbio Exchange, providing phone numbers and porting, domestic and international call termination, A2P messaging, and a two-sided marketplace for trading, swapping, and routing global voice traffic, underpinned by Carrier Infrastructure for APAC network simplification.

The platform runs on a fully interconnected multi-regional network covering Australia, New Zealand, Singapore, and Malaysia, with developer APIs, no-code tools, and a documented developer portal enabling third parties to build and ship communication products. The company was previously listed on the ASX under ticker MNF before being taken private in 2017 via a scheme of arrangement and is now held under MNF Group Limited; the parent entity also owns MNF Groupe Inc., which in April 2026 entered an option agreement with Morocco Strategic Minerals Corp. covering more than 57 km² of copper-gold-silver mineral assets in Morocco's Western High Atlas region, with MNF retaining a 20% interest or a 2% NSR royalty if it declines to fund.

Symbio monetises through carrier-grade service fees on SIP trunks, call termination, messaging, number provisioning, and exchange routing, sold via direct enterprise sales and through Microsoft and Cisco partner programs. Operations are headquartered in Sydney with a regional presence across Singapore and Auckland, and the company reports 11-50 employees.

Name

Mnf Group

Legal name

Symbio Holdings Limited

Website

https://mnfgroup.limited

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

MNF Group operates the Symbio cloud communications platform across Asia-Pacific, providing SIP trunking, PBX, call termination, messaging, and number services to enterprise, government, and service provider customers via certified integrations with Microsoft Teams and Cisco Webex.

Ownership category

akta.pro rank

Product category

Cloud Communications Platform

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE), Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)

Keywords

• Cloud communications
• SIP trunking
• Voice termination
• Unified communications
• A2P messaging

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Distribution channels3 records

Marketing channels4 records

Core offering

MNF Group, operating under the Symbio brand, provides a cloud communications platform delivering enterprise voice, video, and messaging infrastructure across the Asia-Pacific region (Australia, New Zealand, Singapore, Malaysia). The company sells enterprise unified communications products (SIP trunking, hosted PBX, call recording, fax) alongside service provider offerings (call termination, numbering, Symbio Exchange, messaging) and a developer API platform (Symbio Connect). Certified integrations with Microsoft Teams and Cisco Webex extend the platform into major UC ecosystems.

Product overview

Symbio is a cloud communications platform for Asia-Pacific offering two main segments: Enterprise solutions (SIP trunking, PBX, call recording, fax, and collaboration integrations with Microsoft Teams and Cisco Webex) and Service Provider solutions (call termination, phone numbers, messaging, Symbio Exchange for voice traffic trading, and Carrier Infrastructure). The platform is built on a fully interconnected multi-regional network covering Australia, New Zealand, Singapore, and Malaysia, with APIs and developer tools via Symbio Connect enabling faster product development.

Differentiator

Problem solved

Functional benefit

Brands

• Symbio Connect: Platform providing phone numbers, domestic call termination, global voice trading, and A2P messaging services for service providers.
• Symbio Enterprise
• Symbio Exchange
• Number Manager

Products and services

• Enterprise SIP Trunking Cloud-delivered SIP trunking service for enterprises and governments connecting on-premises or hosted PBX systems to the public switched telephone network over Symbio's multi-regional network.

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Three partnerships are on record, tiered core.

• Morocco Strategic Minerals Corp.coreStrategic or Co-development Partner · 15 April 2026MNF Groupe Inc. entered into an option agreement dated April 15, 2026 with Morocco Strategic Minerals Corp. (TSXV: MCC). Under the agreement, MCC has an exclusive option to acquire up to an 80% interest in MNF's portfolio of copper-gold-silver mineral assets covering more than 57 km² in Morocco's Western High Atlas region. MNF retains a 20% interest or can convert to a 2% NSR royalty if it declines to fund its share.
• MicrosoftcoreTechnology or IntegrationSymbio is a Microsoft partner providing certified integrations including Microsoft Teams Operator Connect and Teams Direct Routing for cloud-based enterprise calling services across Asia-Pacific.
• CiscocoreTechnology or IntegrationSymbio is a Cisco partner offering certified Webex Calling by Symbio and Webex Contact Center integrations for enterprise collaboration and contact center solutions.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Sinch: Sinch is a global CPaaS leader in messaging, voice, and verification APIs serving enterprises and service providers. It competes with Symbio's Symbio Connect APIs and A2P messaging services for service-provider customers.
• Telstra Wholesale: Telstra is Australia's incumbent carrier offering wholesale voice, SIP, and UCaaS across APAC. It competes with Symbio for both service-provider interconnect and large enterprise communications contracts in Australia.

Regional players

• Singtel: Singtel is the dominant Singapore carrier with enterprise UCaaS and wholesale voice businesses. It overlaps with Symbio's Singapore enterprise and service-provider coverage and is a regional incumbent comparable.
• Spark NZ: Spark is New Zealand's incumbent telecom offering enterprise voice, SIP trunking, and unified communications. It is a natural regional incumbent competitor to Symbio's New Zealand enterprise and carrier book.

Emerging players

• MessageBird (Bird): MessageBird/Bird is a CPaaS provider for messaging, voice, and omnichannel communications APIs. It competes with Symbio Connect for developer-driven messaging and voice workloads across APAC.

Direct peers

• RingCentral: RingCentral is a leading cloud UCaaS and contact center provider with strong Microsoft Teams and Cisco Webex integrations. It competes directly with Symbio Enterprise for APAC enterprise telephony and contact center budgets.
• Twilio: Twilio is a global CPaaS leader offering programmable voice, messaging, and SIP trunking APIs. Symbio's Symbio Connect developer API platform competes directly for service-provider and SaaS developer mindshare in APAC.
• 8x8: 8x8 provides cloud UCaaS, contact center, and CPaaS APIs globally. Its APAC go-to-market and Teams/Cisco integrations overlap directly with Symbio Enterprise and Symbio Connect offerings.
• Vonage (Ericsson): Vonage provides UCaaS and CPaaS products including SIP trunking and communications APIs. As part of Ericsson, it brings global scale and telecom-operator relationships that overlap with Symbio's enterprise and carrier customer base.
• Aircall: Aircall is a cloud-based voice and contact center provider referenced on the Symbio homepage. Both serve enterprise customers seeking cloud-ready calling integrated with CRM and collaboration tools.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights2 records

Customer concentration

• LinkedInlinkedin.com/company/mnf-group

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mnf Group