Outspoken Delivery

What Outspoken Delivery does

Zedify is a UK-based business-to-business last-mile delivery company that operates the country's largest cargo bike delivery network. Founded in 2016, the company delivers sustainable urban logistics through a fleet in which cargo bikes make up 91% of vehicles, with operations spanning nine UK cities: Brighton, Bristol, Cambridge, Edinburgh, Glasgow, London, Manchester, Norwich, and Plymouth. The company claims coverage of over 20% of the UK population and a reduction of more than 80% in carbon emissions versus electric van-based deliveries.

The company's product offering is organized around five core delivery services — Same Day, Next Day, Ship From Store, Circular, and Collections & Returns — supported by an integrated technology stack including a client booking portal, co-branded real-time tracking with live chat support, ETAs, and plug-and-play integrations with major ecommerce platforms. Target verticals include Retail & Ecommerce, Beauty/Health/Wellness, Fashion, Flowers & Plants, Food & Drink, and Medical & Healthcare. Zedify explicitly serves only business customers and does not handle one-off parcels for individuals.

Zedify generates revenue through transaction-based delivery fees charged to business customers, with pricing not publicly disclosed and structured via custom quotes. Go-to-market is direct B2B sales with dedicated account management, co-branded customer notifications, and vertical-specific landing pages. No funding rounds, institutional investors, leadership team details, named anchor customers, or financial figures were disclosed in the available source material, limiting visibility into capital structure, unit economics, and customer concentration.

Name

Outspoken Delivery

Legal name

Zedify

Website

https://outspokendelivery.co.uk

Company type

Private

Operating status

Operating

Short description

Zedify operates the UK's largest cargo bike delivery network, providing B2B sustainable last-mile services — same-day, next-day, ship-from-store, circular, and returns — across nine UK cities covering over 20% of the population.

Ownership category

akta.pro rank

Product category

Last-Mile Delivery Services

NAICS

Local Messengers and Local Delivery (492210)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Micro-Mobility Couriers (bike/e-bike/scooter walkers) (TLAAAGAH)

akta.pro secondary industries

Local Document & Small Parcel On‑Demand Courier (TLAAADAA), Reverse / Exchange On‑Demand (Returns, Swap-outs) (TLAAADAM)

Keywords

• Cargo bike delivery
• Last-mile logistics
• Sustainable parcel delivery
• Urban delivery network
• Ecommerce delivery services

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Last-Mile Delivery Services: Zedify provides sustainable cargo bike delivery services to businesses including same-day, next-day, ship-from-store, circular economy, and collections/returns services. Revenue is generated through delivery fees charged to business customers for logistics services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Outspoken Delivery operates a tech-powered cargo bike last-mile delivery network exclusively for business customers in the UK. The company provides Same Day, Next Day, Ship From Store, Collections & Returns, and Circular (reverse logistics) delivery services across nine UK cities, supported by real-time tracking, co-branded notifications, live chat support, and plug-and-play integrations with major ecommerce platforms. Cargo bikes constitute 91% of the fleet, and the service claims over 80% carbon emission reduction compared to electric van deliveries.

Product overview

Zedify is a tech-powered cargo bike delivery network offering a unified platform of urban delivery services. The core offering consists of five main delivery services: Same Day, Next Day, Ship From Store, Collections & Returns, and Circular. Cargo bikes make up 91% of the fleet. The company provides an integrated technology stack including co-branded tracking and notifications, real-time tracking with live chat support, and a client portal for booking and shipment management. The services are primarily targeted at urban deliveries with a focus on sustainability, reducing over 80% of carbon emissions compared to electric van deliveries.

Differentiator

Problem solved

Functional benefit

Products and services

• Same Day Delivery Same-day delivery service for business customers, delivering orders on the day they are placed using the cargo bike fleet across nine UK cities. Targeted at ecommerce retailers needing fast urban fulfillment.
• Next Day Delivery Reliable, cost-effective next day delivery service operated by cargo bikes for urban deliveries. Aimed at ecommerce retailers needing low-carbon scheduled fulfillment.
• Ship From Store Service that enables retailers to fulfill online orders from physical store locations closest to customers using cargo bikes, reducing transit distance and emissions.
• Collections & Returns Service enabling customers to return or exchange parcels through the cargo bike delivery network. Supports reverse logistics for ecommerce retailers.
• Circular Circular delivery service focused on sustainability and reducing waste in the delivery supply chain, supporting circular economy logistics for retail clients.
• Client Portal Easy booking portal for business customers to manage shipments and track deliveries, integrating with ecommerce platforms for streamlined booking.

Quantifiable outcome

• Over 80% reduction in carbon emissions compared to electric van deliveries
• +3 more outcomes

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Addison Lee: London-headquartered courier and same-day delivery provider serving enterprise and SME customers across UK cities. Comparable on B2B same-day courier positioning and dense urban delivery footprint.
• Gophr: UK same-day and scheduled courier platform matching businesses with drivers for time-sensitive deliveries. Comparable on B2B courier focus, urban service area, and tech-enabled dispatch model.
• Stuart: UK and European on-demand urban delivery platform connecting businesses to couriers for same-day and last-mile fulfilment. Overlaps with Zedify on B2B last-mile, same-day, and urban density-driven use cases.
• Pedal Me: London cargo bike courier offering same-day parcel, passenger, and business delivery services. Closely comparable as a UK cargo bike-first urban courier targeting business customers.
• Outspoken Delivery: Cambridge-based cargo bike courier providing sustainable urban last-mile delivery across the UK. Direct overlap on vehicle type, geography, and B2B sustainability-led positioning.
• HIVED: London-based parcel delivery network using a cargo bike and EV fleet for urban B2B last-mile. Operates the same sustainability-led, tech-platform-enabled courier model targeting retail and ecommerce shippers as Zedify.
• CitySprint: UK same-day courier network serving business customers with timed and on-demand deliveries across multiple cities. Comparable on B2B courier service mix and UK urban footprint, though operates a vehicle-based rather than cargo-bike-led fleet.

Broad incumbents

• DPD: One of the UK's largest parcel delivery networks offering next-day and scheduled services to retailers and ecommerce shippers. Overlaps with Zedify on B2B ecommerce last-mile but operates at much broader scale and fleet diversity.
• Royal Mail: UK universal postal operator with national parcel and letter delivery, increasingly investing in electric and zero-emission fleets. Competes with Zedify for ecommerce parcel volume while offering a much wider service footprint.
• Evri: Major UK parcel delivery carrier serving ecommerce shippers with nationwide next-day and standard services. Competes with Zedify for retailer last-mile contracts but with a vastly larger vehicle-based network.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/zedifyuk

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Outspoken Delivery