RunMyVillage

What RunMyVillage does

RunMyVillage is a Software-as-a-Service (SaaS) platform purpose-built for Aging-In-Place Villages — community-based nonprofit organizations that coordinate volunteers and vetted service providers to help older adults remain in their homes. The product bundles membership management, event coordination, communications, payment processing, training/learning, and village-specific modules including service request tracking, contractor vetting, hub-and-spoke geographic support, and a member mobile application with chat and geolocation functionality. It is built on top of ClubExpress, an association-management platform with more than 20 years of continuous development, which provides the underlying technical foundation.

The company serves villages across the United States, Canada, the United Kingdom, and Australia, claiming more than 75% market share among Aging-In-Place Villages globally. Its go-to-market is anchored by a partnership with the Village-to-Village Network, the trade organization for the movement. Revenue is generated through a layered model: monthly per-active-member hosting fees (with a $49/month Basic tier as the entry point), one-time setup fees ranging from $150 to $3,180, optional add-on module subscriptions, payment-processing pass-through, and professional services. Operationally, the company runs as a private, for-profit entity headquartered in Schaumburg, Illinois, with a headcount of 11-50 employees, and shows no disclosed funding rounds, venture backing, patents, awards, or M&A activity, indicating a self-funded, niche-leading operation rather than a venture-scaled business.

Name

RunMyVillage

Legal name

RunMyVillage

Website

https://runmyvillage.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

RunMyVillage is a SaaS platform purpose-built for Aging-In-Place Villages, providing membership management, service-request coordination, payments, and mobile member engagement. It serves community non-profits across the US, Canada, the UK, and Australia.

Ownership category

akta.pro rank

Headquarters

HQ city

Schaumburg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Monthly Hosting Fees: Monthly hosting fees charged per active member. No charge for expired members and non-member contacts. Family members who don't need login are not charged. Unlimited telephone and email support included.
2. One-Time Setup Fees: One-time setup fees ranging from $150 (Basic DIY) to $3,180 (Builder Pack Plus) depending on services provided during setup process including database import, configuration, website building, and training hours.
3. Optional Modules and Features: Additional monthly or annual fees for optional modules such as Virtual Membership Cards ($200/year), Banner Advertising ($12/month), Classified Ads ($12/month), Resource Scheduling ($20/month), Ad-Hoc Reports ($200-300/year), Continuing Education ($40/month), Contact Log CRM ($40/month), Jobs Board ($15/month), and others.
4. Payment Processing: Built-in merchant account with Premium processing at 3.99% + 30¢ per transaction or Basic processing at 2.99% + 30¢. ACH processing at 1.5% with $1 min and $100 max fee. No separate per-transaction fee charged by RunMyVillage.
5. Design and Training Options: Additional fees for website design options and professional training at $120/hour or discounted training packs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

RunMyVillage is an internet platform built on ClubExpress that manages members, events, communications, payments, and websites for Aging-In-Place Villages. It adds village-specific features such as Service Request Tracking, Service Provider Vetting, volunteer coordination, and a Hub-and-Spoke geographic support model, with optional companion mobile apps and add-on modules like Online Membership Card, Jobs Board, ADA Accessibility Tools, and Learning Stream.

Product overview

RunMyVillage is a community management platform operated on the ClubExpress infrastructure. Its offering is a platform-plus-modules architecture. The core product is the website and membership platform, available in three tiers: a free website template, a Basic Membership at $49/month (website with custom domain), and a Premium Membership (website with custom domain plus mobile apps). Paid add-on modules include an Online Membership Card ($5/month, virtual/digital card), ADA Accessibility Tools, a Jobs Board, and a Learning Stream Integration that provides an LMS interface with scheduling automation and automatic certificate generation for professional training and certification.

Differentiator

Problem solved

Functional benefit

Products and services

• RunMyVillage Platform All-in-one cloud-hosted SaaS platform serving Aging-In-Place Village organizations with member database, event scheduling, online payments, email and SMS communication, website hosting, and village-specific volunteer and service-request workflows. Customers are nonprofit Aging-In-Place Village operators and their member-volunteers.
• Service Request Tracking Module Subsystem of the RunMyVillage platform that lets members submit service requests and lets village volunteers and staff claim, track, and close out each request, with audit trail and reporting for village leadership.

Quantifiable outcome

• More than 75% of Aging-In-Place Villages use RunMyVillage

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature9 records

Partnerships

Three partnerships are on record, tiered core.

• Village-to-Village Network (VtV Network)coreStrategic or Co-development PartnerOfficial partnership with Village-to-Village Network to provide specialized features for Aging-In-Place Villages. Features are available at no additional charge to Villages that are members of the VtV Network. RunMyVillage has spent hundreds of hours tailoring the platform to village needs based on this partnership.
• StripecoreTechnology or IntegrationOfficial Stripe verified partner for organizations that want to set up their own merchant account. Stripe integration supports multiple countries and currencies with flat fee of 2.9% plus 30¢ per transaction.
• ClubExpresscoreOEM/ Whitelabel/ Licensing PartnerRunMyVillage is built on top of ClubExpress platform, purpose-built software for clubs, associations, and membership-based groups. All RunMyVillage websites use ClubExpress infrastructure and support.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• MembershipWorks: Membership management software for small clubs, associations, and community groups with member directories, event registration, and renewals. Comparable in serving membership-based community organizations with limited IT resources.
• Fonteva: Association management solution built natively on Salesforce for member-based organizations including nonprofits and professional associations. Comparable in delivering membership, events, and payments capability with a focus on the association vertical.
• Wild Apricot: Cloud-based membership management software for clubs, associations, and nonprofit chapters. Most directly comparable to RunMyVillage's underlying ClubExpress-style stack: member database, website, events, payments, and communications aimed at community-based memberships.
• CiviCRM: Open source constituent relationship management for nonprofits, membership organizations, and advocacy groups. Comparable in serving small-to-mid nonprofit/membership-based organizations with member database, events, and contribution capabilities.
• GlueUp: All-in-one membership, events, CRM, and payments platform for associations, chambers, and community organizations. Highly comparable to RunMyVillage in feature breadth and target buyer profile (membership-driven nonprofits and associations).
• MemberClicks (MemberNova): All-in-one association management software for small-to-mid associations and member-based organizations. Closely comparable on membership, events, payments, and website functionality built for nonprofit and community group use cases.
• Join It: Modern, lightweight membership management SaaS focused on dues collection, renewals, and member directories for clubs and associations. Comparable to RunMyVillage's lower-tier experience for simple membership workflows.

Others

• ClubExpress: The underlying association management platform that RunMyVillage is built on; serves the same broad club and association market directly. Comparable technology stack and overlapping customer base, making it both the platform dependency and a direct horizontal competitor.

Broad incumbents

• Salesforce Nonprofit Cloud (NPSP): Enterprise CRM with a dedicated nonprofit and association vertical offering (NPSP / Nonprofit Cloud). Comparable in serving Aging-In-Place-adjacent community and social-assistance organizations with significantly greater scale and integration breadth.
• Community Brands (YourMembership): Large association-management suite serving associations, nonprofits, and chambers across a broad portfolio (YourMembership, NetForum, Aptify). Comparable capability profile but at significantly greater scale across many verticals beyond Aging-In-Place.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@RunMyVillage
• Facebookfacebook.com/runmyvillage
• Xx.com/run_village
• LinkedInlinkedin.com/company/runmyvillage

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RunMyVillage