Join It
Join It is a Seattle-based SaaS platform founded in 2016 that provides cloud-based membership management software—including member databases, recurring billing, digital wallet cards, and check-in tools—for 4,000+ nonprofits, associations, sports clubs, arts organizations, and hobby communities worldwide.
- Company typePrivate
- Founded2016
- HeadquartersSeattle, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Join It does
Join It, Inc. is a Seattle-based SaaS company founded in 2016 that operates a cloud-based membership management platform for community-based organizations. The platform centralizes member databases (supporting up to 25,000 members per organization), recurring billing via Stripe, automated renewal reminders, digital membership cards with native Apple Wallet and Google Wallet integration, member check-in via QR scanning, group memberships, event ticketing, and donations, plus a membership CRM with custom fields and admin-only fields. It is delivered as a self-serve web application with embeddable widgets for Wix, Squarespace, Ghost, and WordPress sites, and exposes a public Memberships API at docs.joinitapi.com.
The company's primary customer segments are charities and nonprofits, professional associations, arts/theatre/museum organizations, sports and fitness clubs, hobby and social clubs, with secondary reach into student clubs, gaming lounges, and for-profit subscription/passes businesses. A 10% nonprofit discount and a 10% annual-billing discount are offered and can be stacked. Pricing starts at $29/month for entry-level plans and scales by member capacity and feature tier; Join It also charges a small transactional service fee on membership payments in addition to Stripe's standard processing fee. Go-to-market is primarily product-led with no-credit-card-required free trials and self-serve signup, complemented by a Calendly-driven demo flow for larger accounts and a sales-assisted guided-migration path for organizations switching from prior systems.
Join It reports 4,000+ customer organizations across 40+ countries, has tracked over $100M in cumulative membership payments since founding, and carries a 4.9-star rating on Capterra. The company is privately held and bootstrapped, with no disclosed funding rounds, acquisitions, or institutional investors in the available source data, and operates with a 1–10 person team led by founder Mitch Colleran.
Join It firmographics
Firmographics- Name
- Join It
- Legal name
- Join It, Inc
- Website
- https://joinit.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Join It is a Seattle-based SaaS platform founded in 2016 that provides cloud-based membership management software—including member databases, recurring billing, digital wallet cards, and check-in tools—for 4,000+ nonprofits, associations, sports clubs, arts organizations, and hobby communities worldwide.
- Ownership category
- akta.pro rank
Join It industry classification
Industry- Product category
- Membership Management Software
- NAICS
- Professional Organizations (81392), Computer Systems Design and Related Services (54151)
- SIC
- Services-Membership Organizations (8600), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Student Organizations & Club Administration (EDALAHAB)
Keywords
Where Join It is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Join It business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription Software Licenses: Join It generates revenue primarily through monthly and annual subscription plans for membership management software. Pricing ranges from $29/month for entry-level plans. The company offers tiered packages with different feature sets and member capacity limits. Additional revenue comes from service fees charged on membership payment transactions processed through the platform.
- Payment Processing Service Fees: Join It charges a small service fee in addition to monthly packages when collecting online membership payments. This fee scales with transaction volume, aligning the company's incentives with customer success. This is separate from Stripe's payment processing fee which handles the actual payment facilitation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Entry-level plan starting at $29/month |
| Subscription | Annual | Annual subscription with 10% discount |
| Subscription | Monthly | Non-profit organization pricing |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Join It product offering
Product offeringCore offering
Join It provides a cloud-based membership management SaaS platform that enables organizations to manage member databases, issue digital membership cards, automate recurring billing, and streamline member engagement. The platform offers a member portal, digital cards compatible with Apple/Google Wallet, QR-based check-in, group memberships, and integrations with payment processors for organizations of all sizes.
Product overview
Join It is a membership management software platform that provides a comprehensive suite of tools for organizations to manage member communities. The core platform offers membership database management with support for up to 25,000 members, digital membership cards integrated with Apple Wallet and Google Wallet, a member portal for self-service, and automated billing through Stripe. Key features include membership automation (renewal reminders, recurring payments, expiration notices), a membership CRM with custom fields, a website builder, member check-in tools with QR scanning, member directory with messaging, event management, donation collection for nonprofits, and embeddable widgets for integration with existing websites (Wix, Squarespace, Ghost, WordPress). The platform also supports group memberships for families and organizations, multi-chapter management, and comprehensive email communication tools. Pricing starts at $29/month with a 10% nonprofit discount available.
Differentiator
Problem solved
Functional benefit
Products and services
- Membership Management Platform A cloud-based SaaS platform for organizations to manage memberships end-to-end, including member database, digital membership cards, recurring billing, group memberships, member portal, and check-in functionality. Targeted at membership-based organizations of all sizes.
Quantifiable outcome
- Trusted by 4,000+ organizations worldwide
- +3 more outcomes
Companies that use Join It
Customer profileNamed customers22 records
Segments8 records
Ideal customer profiles2 records
Join It technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
Feature6 records
Join It partnerships and signals
Strategic signalPartnerships
18 partnerships are on record, tiered core and supporting.
- StripecoreStripe is Join It's primary payment processing partner, enabling seamless recurring payments and reliable checkout experience. The integration handles membership payment collection, automatic rebilling, and payment reconciliation. Stripe's robust recurring payment capabilities ensure a reliable experience for both organizations and members.
- MailchimpcoreMailchimp integration allows Join It customers to keep their membership and email lists in sync, enabling seamless communication with members through established email marketing workflows.
- SlacksupportingSlack integration enables organizations to automatically send invitations to new members and receive notifications, streamlining team communication around membership activities.
- EventbritecoreEventbrite integration connects membership programs with event management, allowing organizations to link their memberships to events and offer members-only benefits.
- WordPresscoreWordPress integration allows organizations to add member login functionality directly to their WordPress websites, providing seamless membership access within existing web properties.
- ZapiersupportingZapier integration automates processes between Join It and thousands of other applications, allowing organizations to connect membership data with their broader tool ecosystem.
- SurveyMonkeysupportingSurveyMonkey integration enables organizations to automate surveys to their members, gathering feedback and insights directly through the membership platform.
- QuickBookssupportingQuickBooks integration allows organizations to manage payments and financial tracking within their existing accounting systems, connecting membership revenue with broader financial management.
- WixsupportingWix integration allows organizations to add membership features to their Wix websites through Join It's widget tools, enabling member login and signup directly on Wix sites.
- SquarespacesupportingSquarespace integration provides simple membership functionality for Squarespace websites through Join It's embeddable widgets, allowing members to sign up and renew directly on the site.
- GhostsupportingGhost CMS integration enables organizations to build membership sites with Join It's portal widgets, supporting button, link, and embeddable widget options for Ghost websites.
- KlaviyosupportingKlaviyo integration keeps memberships in sync with marketing automation, enabling organizations to leverage email marketing capabilities alongside membership management.
- DICE.fmsupportingDICE.fm integration adds ticketing functionality to membership sites, connecting event ticketing with membership programs for venues and entertainment organizations.
- Zoho CRMsupportingZoho CRM integration enables instant sync of members from Join It to Zoho CRM systems, allowing organizations to manage membership data within their broader CRM infrastructure.
- Constant ContactsupportingConstant Contact integration supports membership management with email marketing capabilities, enabling organizations to maintain email lists and communication workflows.
- Google AnalyticssupportingGoogle Analytics integration provides insights about website usage and membership conversions, helping organizations track and optimize their membership funnels.
- ZoomsupportingZoom integration supports organizations using video conferencing alongside membership management, particularly useful for virtual events and meetings.
- XerosupportingXero accounting integration allows organizations to connect Join It membership data with Xero's accounting platform for financial management and reporting.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Join It competitors and assessment
Company assessmentEmerging players
- Mindbody: Mindbody is a leading fitness and wellness business management platform with membership subscriptions, booking, and billing; overlaps with Join It's sports/fitness club segment at a larger scale and price point.
- Bloomerang: Bloomerang focuses on donor management and fundraising for nonprofits with engagement scoring and email tools; partially overlaps with Join It's nonprofit segment but is more specialized on donor relationships than membership dues.
Direct peers
- MemberClicks: MemberClicks provides all-in-one membership management software for associations and member-based organizations, with member databases, event management, and email communications; directly comparable in product scope and target SMB/mid-market segments.
- MemberPlanet: MemberPlanet offers membership management, dues collection, and communication tools for clubs, associations, and groups; competes in the same SMB-to-mid-market membership SaaS category as Join It.
- MembershipWorks: MembershipWorks is a membership management plugin and SaaS aimed at small associations and clubs, with member directories, online dues, and event registration; very similar feature set and target customer profile to Join It.
- YourMembership: YourMembership (by Community Brands) provides association management software with member engagement, events, learning, and commerce modules; competes with Join It for association and membership-based organization budgets.
- ClubExpress: ClubExpress provides membership websites and management tools for clubs and associations with dues processing, member directories, and event features; directly comparable in serving hobby, social, and professional clubs.
- WildApricot: WildApricot is one of the largest membership management SaaS platforms for small associations, clubs, and nonprofits, offering similar member database, dues collection, and website features; widely considered Join It's most direct competitor.
- Glue Up: Glue Up (formerly EventBank) offers membership, event, and community management software for associations, chambers, and nonprofits with global reach; competes head-to-head with Join It in serving membership-driven organizations across multiple verticals.
Broad incumbents
- Salesforce (Nonprofit Cloud / Experience Cloud): Salesforce offers broad CRM, Experience Cloud, and Nonprofit Cloud products that can be configured to manage members, donations, and events; competes with Join It as a much larger incumbent for mid-market and enterprise membership use cases.
Market position
Weaknesses1 record
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Join It social profiles
Digital presenceJoin It financial estimates
Financial estimateRevenue estimate
Valuation estimate
Join It leadership team
Management profileNumber of profiles
Profiles4 records
Join It funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Join It M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Join It
What does Join It do?
Join It provides a cloud-based membership management SaaS platform that enables organizations to manage member databases, issue digital membership cards, automate recurring billing, and streamline member engagement. The platform offers a member portal, digital cards compatible with Apple/Google Wallet, QR-based check-in, group memberships, and integrations with payment processors for organizations of all sizes.
Is Join It a public or private company?
Join It is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Join It founded?
Join It was founded in 2016. It employs 1 to 10 people.
Where is Join It based?
Join It is headquartered in Seattle, United States, in the North America region.
How does Join It make money?
Two revenue lines are on record. Subscription Software Licenses are the primary driver. The others are payment Processing Service Fees.
Who are Join It's main competitors?
Emerging players on record are Mindbody and Bloomerang. Direct peers are MemberClicks, MemberPlanet, MembershipWorks, YourMembership, ClubExpress, WildApricot and Glue Up. Salesforce (Nonprofit Cloud / Experience Cloud) is listed as a broad incumbent.
Does Join It have an API?
Yes. Join It offers an API for Memberships, allowing developers to programmatically interact with membership data and functionality. The API is documented at docs.joinitapi.com and the developer center is available at docs.joinitapi.com. Developer documentation is at docs.joinitapi.com.
What industry is Join It in?
Join It's product category is Membership Management Software. Its primary akta.pro industry code is EDALAHAB, Student Organizations & Club Administration. Its NAICS code is 81392 and its SIC code is 8600.