Iodai
- Company typePrivate
- Founded2025
- HeadquartersCuritiba, Brazil
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Iodai firmographics
Firmographics- Name
- Iodai
- Legal name
- Digital ID
- Website
- https://iodai.com.br
- Company type
- Private
- Founded year
- 2025
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Iodai industry classification
Industry- Product category
- Conversational AI / Virtual Assistant Software
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)
- akta.pro secondary industries
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), Voice Assistants & Voice UI (VUI) (HDAAAFAD)
Keywords
Where Iodai is headquartered
LocationHeadquarters
- HQ city
- Curitiba
- HQ country
- Brazil
- HQ region
- Latin America
Markets served
Iodai business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- AI Assistant SaaS Subscription: IODAI operates as a SaaS platform providing AI-powered virtual assistant services. The platform appears to offer customization and training services alongside the core AI technology. Revenue is generated through subscription-based access to the AI assistant with optional add-on training and capacity building services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Custom enterprise and SMB plans available via direct inquiry |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
Iodai product offering
Product offeringCore offering
Iodai sells an AI-powered virtual assistant SaaS platform that automates and personalizes business processes including customer service, sales workflows, internal knowledge retrieval, and real-time data analysis. The platform is delivered as a single product with four integrated modules — Oráculo Interno, Assistente de Vendas, Atendimento 24h, and Analista de Dados — supported by 99+ integrations and a bundled training service (Capacitação IODAI). It targets businesses seeking to replace manual, slow, or fragmented operations with a humanized AI assistant that communicates via text, audio, and image.
Product overview
IODAI is an AI-powered virtual assistant platform marketed as "Inteligência Artificial Humanizada" (Humanized Artificial Intelligence). The platform is delivered as a unified product with four integrated functional modules: Oráculo Interno (Internal Oracle) for knowledge retrieval and data access, Assistente de Vendas (Sales Assistant) for automating quotes and scheduling, Atendimento 24h (24/7 Support) for round-the-clock customer service, and Analista de Dados (Data Analyst) for real-time data analysis. All modules share a common AI engine that processes text, audio, and image inputs. The company also offers Capacitação IODAI, a training service to help teams adopt and maximize the platform's capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- Oráculo Interno: Internal oracle that accesses data and documents, providing quick responses and insights for more assertive and strategic decisions.
- Assistente de Vendas
- Atendimento 24h
- Analista de Dados
- Capacitação IODAI
Products and services
- IODAI Platform AI-powered virtual assistant SaaS platform that personalizes and automates business communication and processes. Delivered as a unified product combining four functional modules — Oráculo Interno, Assistente de Vendas, Atendimento 24h, and Analista de Dados — and processes text, audio, and image inputs. Designed for B2B companies in LATAM, primarily Brazil, seeking to replace manual, slow, or fragmented operations with a humanized AI assistant.
- Capacitação IODAI Practical and personalized training service for IODAI customers covering strategic understanding and efficient use of the IODAI platform. Includes technical and strategic training sessions, dynamic classes focused on customer-specific processes, and aims to make client teams more productive and autonomous in using AI.
Quantifiable outcome
- +40% productivity increase for companies that automate processes
- +5 more outcomes
Companies that use Iodai
Customer profileSegments1 record
Ideal customer profiles1 record
Iodai technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability8 records
Feature6 records
Iodai partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- WhatsAppcorePrimary communication channel for customer interaction and sales outreach. WhatsApp Business integration for 24/7 customer support and automated messaging workflows.
- Digital ID / IDX CompanycoreParent company and strategic partner. IODAI is powered by Digital ID, part of IDX Company. Digital ID provides the organizational backing, branding, and operational infrastructure for IODAI's AI solutions.
Scale indicators7 records
Iodai competitors and assessment
Company assessmentBroad incumbents
- Genesys: Enterprise contact center and CX platform with AI-powered agent assist, IVR automation, and conversational AI. Comparable to IODAI's Atendimento 24h and sales-assistant modules, though operating at enterprise scale and global scope.
- Freshworks: Provider of Freshdesk and Freshchat customer service software with Freddy AI agent-assist and automation features. Comparable as a broad incumbent with AI-driven customer support and sales-assist capabilities overlapping IODAI's modules.
- HubSpot: CRM platform with Service Hub, Breeze AI agents, and integrated sales/marketing automation. Comparable to IODAI on AI customer service, sales assistant, and multi-module SaaS architecture, though as a much larger suite targeting global SMB and mid-market.
- Zendesk: Global customer service and contact center platform with increasingly AI-driven agent-assist and automation capabilities. Comparable as a broad incumbent in the same AI customer service category IODAI targets, though much larger and global rather than LATAM-focused.
Direct peers
- ManyChat: Chat automation platform widely used by SMBs for WhatsApp, Instagram, and Messenger marketing and customer service. Comparable to IODAI on multi-modal conversational AI, WhatsApp-first GTM, and SMB-friendly customer service automation use cases.
- Tidio: SMB-focused live chat and AI chatbot platform with WhatsApp and Messenger support. Comparable to IODAI on AI customer service automation, SMB target segment, and conversational AI capabilities, though with broader global reach.
- Take Blip: Brazilian conversational AI and WhatsApp Business platform offering chatbots, automation, and customer service AI for enterprises. Directly comparable to IODAI given shared Brazilian market focus, WhatsApp-native distribution, and AI-powered customer service automation.
- Salesloft (Drift): Sales engagement and conversational AI platform (built on the Drift acquisition) offering AI sales assistants, chatbots, and buyer-engagement automation. Comparable to IODAI's Assistente de Vendas and Atendimento 24h modules on AI-driven sales and customer interaction automation.
- Intercom: AI-first customer service platform with Fin AI agent, omnichannel support, and conversational automation. Directly comparable to IODAI on AI-powered customer support automation, agent-assist capabilities, and sales-assistant adjacent functionality.
Regional players
- Zenvia: Brazilian-based multichannel customer experience and contact center platform with strong WhatsApp Business and SaaS offerings. Comparable as a regional player serving Brazilian SMB and enterprise customers with AI-assisted customer communication and sales workflows.
Market position
Strengths4 records
Weaknesses4 records
Key risks7 records
Key highlights6 records
Customer concentration
Iodai social profiles
Digital presenceIodai financial estimates
Financial estimateRevenue estimate
Valuation estimate
Iodai leadership team
Management profileNumber of profiles
Iodai funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Iodai M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Iodai
What does Iodai do?
Iodai sells an AI-powered virtual assistant SaaS platform that automates and personalizes business processes including customer service, sales workflows, internal knowledge retrieval, and real-time data analysis. The platform is delivered as a single product with four integrated modules — Oráculo Interno, Assistente de Vendas, Atendimento 24h, and Analista de Dados — supported by 99+ integrations and a bundled training service (Capacitação IODAI). It targets businesses seeking to replace manual, slow, or fragmented operations with a humanized AI assistant that communicates via text, audio, and image.
Is Iodai a public or private company?
Iodai is a private company. It is classified as corporate owned and is currently operating.
When was Iodai founded?
Iodai was founded in 2025. It employs 1 to 10 people.
Where is Iodai based?
Iodai is headquartered in Curitiba, Brazil, in the Latin America region.
How does Iodai make money?
One revenue line is on record: AI Assistant SaaS Subscription.
Who are Iodai's main competitors?
Broad incumbents on record are Genesys, Freshworks, HubSpot and Zendesk. Direct peers are ManyChat, Tidio, Take Blip, Salesloft (Drift) and Intercom. Zenvia is listed as a regional player.
Does Iodai have an API?
No public API is recorded for Iodai.
What industry is Iodai in?
Iodai's product category is Conversational AI / Virtual Assistant Software. Its primary akta.pro industry code is EDABACAO, AI & Automation in Customer Service (Chatbots, Agent Assist), with a secondary code of HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation). Its NAICS code is 5132 and its SIC code is 7372.