CPU Service
CPU Service, operating via the Evernex platform, delivers multi-vendor third-party maintenance for enterprise data center hardware across 40+ countries, serving large enterprises, US federal agencies via the XSi subsidiary, and multi-national corporations with 70% cost savings versus OEM maintenance contracts.
- Company typePrivate
- Founded1991
- HeadquartersWarsaw, Poland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What CPU Service does
CPU Service is a Warsaw, Poland-based for-profit company founded in 1991 that delivers systems and services to store, manage, and protect enterprise data. In practice the operation is anchored on the Evernex third-party maintenance (TPM) platform, providing multi-vendor hardware maintenance for data center infrastructure across 20+ OEMs including Dell EMC, IBM, HPE, Lenovo, Cisco, Oracle/Sun, NetApp, Hitachi, Fujitsu, VMware, Arista, and Brocade. The core product is post-warranty and End-of-Service-Life maintenance delivered at 70% of OEM pricing under annual subscription contracts with customizable SLAs, supplemented by a hardware services line (sales, rental, buy-back of refurbished equipment), Spare as a Service, an eShop, IT Asset Disposition (R2v3 certified), a broad professional services catalogue (IMACD, data center relocation, smart hands, secure data disposal, staff augmentation, library and storage solutions), Financial Solutions, and Back-up as a Service.
The technology stack is operations-led rather than product-led: a self-service customer portal for ticket and asset management, an EOSL database tool that tracks equipment past OEM support windows, and a Carbon Footprint Calculator used as both a customer-facing sustainability tool and a marketing asset. Delivery relies on a field-engineering network spanning 40+ countries via wholly-owned regional entities and subsidiaries (XSi for US federal, Maminfo for Brazil, EmconIT, Empowered, OrderWork, Comptest, Sunrise Technologies, Ultra Support Services), with dedicated warehouses, a renew center in France, and an innovation lab in Massy.
Revenue is generated primarily through recurring annual TPM subscriptions, complemented by transactional hardware sales, professional services engagements, and emerging cloud backup contracts. Go-to-market combines direct enterprise field sales (VP Sales and Enterprise Sales Director for North America), a channel partner program for mid-market reach, and a self-serve e-commerce storefront. Customer segments are horizontal: large enterprise data centers are the primary segment, followed by US federal agencies served through the XSi subsidiary and multi-national corporations seeking consolidated multi-region support.
CPU Service firmographics
Firmographics- Name
- CPU Service
- Legal name
- Evernex
- Website
- https://cpuservice.pl
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CPU Service, operating via the Evernex platform, delivers multi-vendor third-party maintenance for enterprise data center hardware across 40+ countries, serving large enterprises, US federal agencies via the XSi subsidiary, and multi-national corporations with 70% cost savings versus OEM maintenance contracts.
- Ownership category
- akta.pro rank
CPU Service industry classification
Industry- Product category
- IT Hardware Maintenance Services
- NAICS
- Computer Facilities Management Services (541513), Electronic and Precision Equipment Repair and Maintenance (8112), Office Machinery and Equipment Rental and Leasing (53242)
- SIC
- Services-Facilities Support Management Services (8744), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Hardware Deployment, Break/Fix & Spare Parts Logistics (HDABANAL)
- akta.pro secondary industries
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Enterprise Hardware Recycling (Servers, Storage, Networking) (BPALAIAI), IT & Data Center Moving (Servers, Racks, Network Equipment) (HSAKAKAD)
Keywords
Where CPU Service is headquartered
LocationHeadquarters
- HQ city
- Warsaw
- HQ country
- Poland
- HQ region
- Europe
Offices49 records
Markets served
CPU Service business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Data Center Maintenance Services: Third-party maintenance for data center hardware extending asset lifecycles post-warranty and End-of-Service-Life with customizable SLAs. Costs 70% lower than manufacturer pricing.
- IT Hardware Sales: Sale of refurbished, tested hardware equipment from multiple manufacturers. Hardware is fully reconditioned and ready for deployment.
- Spare as a Service: Flexible spare parts provisioning service for data center operations
- IT Asset Disposition (ITAD): Responsible hardware recycling with collection, disassembling, and secure data destruction including R2v3 certified processes
- Professional Services: 包括IT资产管理、数据中心IMACD、安全数据销毁、库房解决方案、库存管理、存储解决方案、IT人员扩充、数据中心迁移、智能手服务和无线服务
- Financial Solutions: Financial options for IT infrastructure management and hardware procurement
- Cloud Solutions: Backup-as-a-service offerings for data protection
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom SLA Tiers |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels12 records
CPU Service product offering
Product offeringCore offering
CPU Service (operating as Evernex) delivers third-party maintenance (TPM) for data center IT hardware across 20+ OEMs including Dell EMC, IBM, HPE, Lenovo, Cisco, Oracle/Sun, Hitachi, Fujitsu and VMware. Services extend asset lifecycles beyond warranty and End-of-Service-Life with customizable SLAs at approximately 70% lower cost than manufacturer support, complemented by refurbished hardware sales, spare-parts provisioning, IT asset disposition, and data center professional services.
Product overview
Evernex is a global third-party maintenance (TPM) provider for data center IT infrastructure, offering a comprehensive portfolio of hardware maintenance, professional services, and cloud solutions. The core offering is Data Center Third-Party Maintenance supporting multi-vendor hardware environments including DELL/EMC, IBM, HPE, Cisco, Oracle/Sun, Hitachi, Fujitsu, Lenovo, VMware, NetApp, Arista, Supermicro, Overland Tandberg, Quantum, Juniper, and Brocade. The service portfolio spans IT Hardware Services (Spare as a Service, Buy-back Program), Professional Services (ITAD, Data Center IMACD, Secure Data Disposal, Library Solutions, Stock Management, Storage Solutions, IT Staff Augmentation, Data Center Relocation, Smart Hands, Wireless Services), Financial Solutions, and Cloud Solutions (Back-up as a Service). Supporting tools include the EOSL Database, Customer Portal, and Carbon Footprint Calculator. The company operates through sub-brands including XSi (Federal Services) and acquired entities like EmconIT, Comptest, and Sunrise Technologies.
Differentiator
Problem solved
Functional benefit
Brands
- XSi (XS International): Federal services and government IT support, providing cost-effective hardware maintenance for federal agencies dealing with aging and legacy hardware.
- EmconIT
- Empowered
- OrderWork
Products and services
- Data Center Third-Party Maintenance Multi-vendor third-party maintenance service for data center hardware, extending IT lifecycles including post-warranty and End-of-Service-Life support with customizable SLAs at approximately 70% lower cost than manufacturer pricing. Supports 20+ OEMs including Dell EMC, IBM, HPE, Lenovo, Hitachi, Fujitsu, Cisco, Oracle/Sun, VMware, NetApp and others.
- IT Hardware Services Hardware sales, rental and buy-back services providing fully reconditioned and tested equipment ready for deployment when customers need to upgrade or replace IT infrastructure.
- Spare as a Service Flexible spare parts provisioning service allowing data center operators to access hardware components on demand without large capital investments.
- Buy-back Program Program enabling organizations to sell back existing IT equipment, recovering residual value while supporting technology refresh cycles.
- IT Asset Disposition (ITAD) Responsible hardware recycling and disposal services covering collection, disassembling, and certified data destruction with R2v3 compliance.
- Data Center IMACD Installation, Move, Add, Change and Decommissioning services for data center equipment ensuring business continuity during infrastructure changes.
- Secure Data Disposal Certified data destruction services ensuring complete removal of sensitive information from storage devices.
- Library Solutions Services for managing tape libraries and related enterprise storage infrastructure.
- Stock Management Inventory management services for IT hardware assets, ensuring parts availability and optimal stock levels.
- Storage Solution Storage infrastructure solutions and services for enterprise environments.
- IT Staff Augmentation Flexible staffing services providing skilled IT personnel to support organizational infrastructure needs.
- Data Center Relocation Professional services for moving data center equipment and infrastructure to new locations with minimal disruption.
- Smart Hands On-site technical support services for remote hands assistance with data center equipment.
- Wireless Services Wireless infrastructure support and maintenance services.
- Financial Solutions Financing options for IT hardware and maintenance services enabling flexible capital expenditure management.
- Back-up as a Service (Cloud Solutions) Cloud-based backup services providing data protection and disaster recovery capabilities.
- EOSL Database End-of-Service-Life database tool allowing customers to check support status and lifecycle information for IT equipment from supported manufacturers.
- Customer Self-Service Portal Self-service online portal enabling customers to manage IT assets, service tickets, case tracking and retrieve information 24/7 from any location.
- Carbon Footprint Calculator Online tool demonstrating how extending IT lifecycle reduces carbon emissions and supports sustainable digital economy practices.
- Partner Program Channel partner program enabling resellers and integrators to extend their service offerings and generate new revenue streams through partnership with the company, including customized training and collaborative support.
- Federal Services (XSi) Specialized government IT support services delivered through XSi (XS International, Inc.), an Evernex company, providing DFARS- and NIST-compliant maintenance for federal agencies with aging and legacy hardware.
- eShop Online storefront for purchasing refurbished and reconditioned IT hardware equipment and spare parts from multiple manufacturers.
Quantifiable outcome
- 70% cost reduction compared to manufacturer maintenance pricing
- +1 more outcomes
Companies that use CPU Service
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
CPU Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
CPU Service partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- ComptestcoreAcquisition of telecom infrastructure specialist based in Poland, strengthening Evernex's telecommunications service capabilities in EMEA.
- Empowered and OrderWorkcoreAcquisition expanding UK IT infrastructure capabilities. Enables consolidated support for UK-based customers with operations in the region.
- Sunrise TechnologiescoreAcquisition of Moroccan IT expert to strengthen IT services in Morocco and accelerate strategic expansion in EMEA region.
- XS International, Inc. (XSi)coreSubsidiary company (Evernex company) providing federal IT support services including DFARS-compliant maintenance for government agencies.
- EmconITcoreSubsidiary company operating as part of Evernex group, providing IT maintenance services to customers.
- Maminfo Soluções em TI e TelecomcoreRegional partner in Brazil for IT and telecom solutions, operating in Campinas and Rio de Janeiro locations.
Scale indicators3 records
Recent moves7 records
Expansion highlights6 records
CPU Service competitors and assessment
Company assessmentRegional players
- Global-E-Systems (3rd party maintenance peers): Regional third-party maintenance providers in EMEA that compete with Evernex for multi-vendor enterprise hardware support contracts in specific geographies, particularly in markets where Evernex is growing via acquisition.
Broad incumbents
- Iron Mountain: Data center and IT asset disposition (ITAD) services provider with global scale. Overlaps with Evernex in ITAD, secure data disposal, and asset disposition - both operate certified recycling and decommissioning services.
- Atos Infrastructure & Data Management: Large global IT services and infrastructure management provider with capabilities overlapping data center operations, smart hands, and managed services. Broad incumbent competing for multi-vendor IT support contracts where Evernex also bids.
- HPE Pointnext: OEM services arm of HPE providing post-warranty support. Competes with Evernex where customers choose OEM-supplied maintenance over third-party alternatives, particularly on HPE's own enterprise hardware base.
- IBM Technology Support Services: OEM-led post-warranty support services for IBM hardware. Although IBM is one of Evernex's supported OEMs, it is also a competitor in the aftermarket maintenance market, competing broadly across the third-party services landscape where Evernex operates.
Direct peers
- Park Place Technologies: One of the largest global third-party maintenance providers for data center hardware, supporting the same major OEMs (Dell EMC, HPE, IBM, Cisco). Park Place is Evernex's closest direct competitor in multi-vendor TPM with comparable global coverage and break/fix service models.
- Curvature: Third-party maintenance and IT asset management provider for enterprise hardware including Cisco, Dell, HPE, and IBM. Overlaps with Evernex on multi-vendor hardware support and refurbished hardware sales.
- Service Express: Major third-party data center maintenance provider for enterprise storage, server, and networking hardware across IBM, HPE, Dell, and Cisco. Directly comparable to Evernex on multi-vendor TPM with similar EOSL and post-warranty positioning.
- CXCon (Computer Xperts): Boutique third-party maintenance provider focusing on enterprise server and storage hardware support. Comparable niche competitor in the TPM segment where Evernex operates.
- CDS (Computer Data Services): Independent third-party hardware maintenance provider supporting enterprise servers and storage infrastructure. Competes with Evernex in regional TPM markets with similar multi-vendor break/fix offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CPU Service social profiles
Digital presenceCPU Service compliance and trust
Trust signalCompliance7 records
CPU Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
CPU Service leadership team
Management profileNumber of profiles
Profiles4 records
CPU Service subsidiaries and ownership
Company hierarchySubsidiaries16 records
CPU Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CPU Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CPU Service
What does CPU Service do?
CPU Service (operating as Evernex) delivers third-party maintenance (TPM) for data center IT hardware across 20+ OEMs including Dell EMC, IBM, HPE, Lenovo, Cisco, Oracle/Sun, Hitachi, Fujitsu and VMware. Services extend asset lifecycles beyond warranty and End-of-Service-Life with customizable SLAs at approximately 70% lower cost than manufacturer support, complemented by refurbished hardware sales, spare-parts provisioning, IT asset disposition, and data center professional services.
Is CPU Service a public or private company?
CPU Service is a private company. It is classified as unknown and is currently operating.
When was CPU Service founded?
CPU Service was founded in 1991. It employs 11 to 50 people.
Where is CPU Service based?
CPU Service is headquartered in Warsaw, Poland, in the Europe region.
How does CPU Service make money?
Seven revenue lines are on record. Data Center Maintenance Services are the primary driver. The others are IT Hardware Sales, spare as a Service, IT Asset Disposition (ITAD), professional Services, financial Solutions and cloud Solutions.
Who are CPU Service's main competitors?
Global-E-Systems (3rd party maintenance peers) is listed as a regional player. Broad incumbents are Iron Mountain, Atos Infrastructure & Data Management, HPE Pointnext and IBM Technology Support Services. Direct peers are Park Place Technologies, Curvature, Service Express, CXCon (Computer Xperts) and CDS (Computer Data Services).
Does CPU Service have an API?
No public API is recorded for CPU Service.
What industry is CPU Service in?
CPU Service's product category is IT Hardware Maintenance Services. Its primary akta.pro industry code is HDABANAL, Hardware Deployment, Break/Fix & Spare Parts Logistics, with a secondary code of HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC). Its NAICS code is 541513 and its SIC code is 8744.