FUTERA
FUTERA is an employee-owned UK managed technology services provider delivering the broadest UK portfolio spanning IT support, managed print, cloud, security, document management, PDI/logistics, and sustainability services to enterprises, public sector, and channel partners across healthcare, defence, and seven other verticals.
- Company typePrivate
- Founded2025
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What FUTERA does
FUTERA is a UK-based, employee-owned managed technology services provider headquartered in London with operational hubs in Sutton, Haddenham, and Manchester. Formed in 2025 through the merger of United Business Group and Paralogic (tracing roots to United Business Machines founded in 1988), the company delivers the broadest portfolio of technology services in the UK industry, spanning managed IT support, managed cloud services (Azure, AWS), network infrastructure, desktop computing and DaaS, cloud migration, backup and disaster recovery, Microsoft 365 management, unified communications, managed print services, photocopiers and MFDs, print management, print room solutions, walk-in takeover services, cybersecurity (Mimecast, Bitdefender), endpoint security, SASE, SOC monitoring, printer security, field servicing and break-fix, PDI and installation, workshop repairs, logistics and storage, tech relocation, document management and workflow, document scanning, bureau scanning, secure document storage, sustainability and device recycling/refurbishment, and professional services including ISO 27001 and ISO 14001 accreditation support. Core platforms include FUTERA Flow (proactive monitoring, automated patching and ticket handling), HALO (proprietary ticketing system integrated with Bitdefender endpoint security), an AI monitoring system that analyses nearly 2,000 data points per printer daily, and the FUTERA Customer Portal. All services are delivered in-house by SC-cleared field engineers with a non-competitive channel partner guarantee.
The company operates a sales-led, enterprise field sales go-to-market targeting businesses of all sizes across healthcare (NHS, Nuffield Health, Medtronic, CooperVision), defence and public sector (MOD, QinetiQ, Cobham), education, charity, legal, finance (Arrow Global), manufacturing, and retail, plus technology channel partners who white-label FUTERA's PDI, logistics, and installation services. Revenue is generated through six streams: managed IT services and managed print services (recurring managed services revenue), hardware sales (technology sourcing and resale from manufacturers), professional services (project-based field services, PDI, installation, and accreditation support), subscription/DaaS, and document solutions contracts. Pricing is quote-based with per-device, per-month, and bespoke multi-year contract options; no public pricing is disclosed.
The business is wholly employee-owned with no external investors, parent company, or public shareholders; leadership comprises CEO Lee Manning, COO Russell Cole, CFO Andrew Wilson, and functional directors for MPS sales, IT services sales, commercial, people, and IT. Growth has been driven by three acquisitions (NTS 2017 for electrical safety testing, Turncloud 2021 for cloud/IT support, Paralogic 2023 for channel partner reach) and the 2025 unification rebrand to FUTERA. Headcount is reported at 11-50 employees, although the operational scope including SC-cleared field engineers and a nationwide warehouse network implies a substantially larger operational base than the figure alone suggests, and revenue figures are not publicly disclosed.
FUTERA firmographics
Firmographics- Name
- FUTERA
- Legal name
- Futera Ltd
- Website
- https://futera.co.uk
- Company type
- Private
- Founded year
- 2025
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- FUTERA is an employee-owned UK managed technology services provider delivering the broadest UK portfolio spanning IT support, managed print, cloud, security, document management, PDI/logistics, and sustainability services to enterprises, public sector, and channel partners across healthcare, defence, and seven other verticals.
- Ownership category
- akta.pro rank
Where FUTERA is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
FUTERA business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed services for IT support including cloud, network, desktop, backup, and security. Includes proactive monitoring, maintenance, and support delivered by in-house team.
- Managed Print Services: Managed print services covering device deployment, fleet management, automated supplies replenishment, and ongoing maintenance. Revenue generated through per-device or per-month pricing models.
- Technology Sourcing and Sales: Procurement and resale of technology hardware and software from leading manufacturers. Revenue from device sales, leasing, and purchase arrangements.
- Field Services and PDI: Pre-delivery inspection, installation, field servicing, break-fix, workshop repairs, logistics, and relocation services. Revenue from service fees and project-based work.
- Document Solutions: Document management, scanning, and secure storage services. Revenue from solutions sales and ongoing service contracts.
- Device as a Service (DaaS): Device provisioning and lifecycle management bundled into predictable monthly service. Combines hardware access with ongoing support and management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Monthly | Per Device Pricing |
| Subscription | Monthly | Per Month Pricing |
| Hybrid | Multi-year contract | Bespoke Packages |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
FUTERA product offering
Product offeringCore offering
FUTERA is a UK employee-owned managed technology services provider delivering end-to-end services across managed IT support, managed print services, cyber security, technology logistics (PDI, field servicing, installation, workshop repairs, relocation), document management, and sustainability/recycling. The company serves both direct enterprise customers and channel partners, offering AI-enabled monitoring, automation platforms, and security-cleared engineering for UK-wide coverage.
Product overview
FUTERA is a UK-based employee-owned managed technology services provider offering the widest breadth of technology services in the industry. The company operates as a unified platform delivering end-to-end services across IT (Managed IT Support, Managed Cloud Services, Network Infrastructure, Desktop Computing and DaaS, Cloud Migration, Backup Solutions, Disaster Recovery, Microsoft 365 Management, Copilot and AI Adoption, and Unified Communications), Print Services (Managed Print Services, Photocopiers and MFDs, Print Management, Print Room Solutions, Walk In Takeover), Security Services (Cyber Security, Printer Security, Endpoint Security, SASE, SOC), Technology Services (Field Servicing, PDI & Installation, Workshop Services, Logistics & Storage, Relocation), Digital & Documents (Document Management, Content Management & Workflow, Document Scanners, Bureau Scanning, Secure Storage), and Professional Services (Cyber Essentials, ISO 27001, ISO 14001 accreditation support, and Technology Sourcing). Key platform tools include FUTERA Flow for monitoring and automation and HALO ticketing system for service management. The company also offers comprehensive sustainability services including device recycling, refurbishment, and circular economy programs. All services are delivered through an in-house model with no outsourcing.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Support Proactive, expert IT support covering management of end-user devices, infrastructure monitoring, asset management, joiner/leaver processes, and licensing for UK organisations seeking minimal downtime and maximum productivity.
- Managed Cloud Services Control, visibility, and expert support across Azure, AWS, and hybrid cloud environments including optimization, security, monitoring, and strategic guidance for cloud infrastructure management.
- Network Infrastructure Design, delivery, and management of secure, resilient, scalable network environments including structured cabling, switching, routing, wireless, firewalls, and cloud connectivity.
- Desktop Computing and Device as a Service (DaaS) Device sourcing, deployment, and management for office PCs, laptops, Apple devices, and specialist workstations, with Device as a Service providing flexible monthly access to technology including provisioning, security, support, and lifecycle management.
- Cloud Migration Services Secure, efficient migration of workloads to Microsoft Azure, AWS, or hybrid cloud environments to modernise infrastructure, support growth, or strengthen cyber posture.
- Backup Solutions Secure, cloud-based backup protecting information at the source with rapid restore capability, supporting Microsoft SharePoint, Azure, AWS, and Egnyte platforms with granular security controls.
- Disaster Recovery and Business Continuity Planning and services to keep organisations operational during disruption, including proactive protection, incident response guidance, backup and recovery processes, safe failover, and cyber security controls.
- Microsoft 365 Management Complete management and optimisation of Microsoft 365 environments including licence optimisation, security configuration, user access management, onboarding and offboarding, and compliance for Business, Enterprise, Teams, Copilot, and Power Platform licences.
- Copilot and AI Adoption AI adoption and Microsoft 365 Copilot deployment enabling smarter workflows and improved productivity, including low-code automation via Power Platform and AI-enabled custom assistants.
- Unified Communications and Cloud Telephony Cloud-based communications platform combining voice, video, chat, and mobility, including Cloud PBX, SIP trunking, Microsoft Teams integration, CRM integration, analytics, security, and encryption for PSTN/ISDN migration.
- Managed Print Services Strategic and day-to-day management of printers, photocopiers, and scanners including on-site break fix, automated error alerts, meter readings, toner ordering, device replacement guarantee, firmware updates, and AI monitoring across 2,000 data points per device daily.
- Photocopiers and Multifunction Devices
Quantifiable outcome
- Managed print savings and overhead reduction for IT departments
- +2 more outcomes
Companies that use FUTERA
Customer profileNamed customers9 records
Segments10 records
Ideal customer profiles4 records
FUTERA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability3 records
Feature6 records
FUTERA partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and minor.
- ParalogiccoreParalogic joined the FUTERA group in 2023, making the company the UK's only full-service technology channel partner and strengthening the reseller network nationwide.
- TurncloudcoreTurncloud was acquired by FUTERA in 2021, adding specialist cloud and IT support expertise to expand the portfolio and give clients more flexibility. Integration of cloud and IT support capabilities.
- United Business Group / United Business MachinescoreUnited Business Machines rebranded to United Business Group in 2017, broadening its offer to include IT and managed technology services alongside print. United Business Group merged with Paralogic in 2025 to form FUTERA.
- NTSminorNTS was acquired in 2017, a specialist in electrical safety testing, adding compliance services to the offering.
- CanoncoreLeading manufacturer of printers and photocopiers supplied through FUTERA's managed print and device services.
- EpsoncorePrinter and imaging manufacturer partner for FUTERA's managed print services.
- ToshibacorePhotocopier and multifunction device manufacturer partner.
- HPcoreHP PageWide range and enterprise printing solutions integrated into managed print services.
- Konica MinoltacoreKonica Minolta Bizhub devices supplied through managed print services.
- MicrosoftcoreMicrosoft 365, Azure, Teams, and Copilot integration and management services. Microsoft 365 administration and cloud support.
- MimecastcoreCloud-based email security solution providing protection against email-borne threats, phishing, and data breaches with continuity and archiving.
- BitdefendercoreBitdefender Endpoint Security for comprehensive protection against malware, ransomware, phishing, and zero-day attacks. Integrated with HALO ticketing system.
- Amazon Web Services (AWS)coreAWS cloud backup and enterprise-grade collaboration support for hybrid working across distributed teams.
- Copilot for Microsoft 365coreAI-powered productivity tools integrated into Microsoft 365, with FUTERA providing adoption and management services.
- SD WAN ProviderscoreSD WAN technology forming the foundation of SASE solutions for intelligent routing and connectivity.
- Leading Global Technology ProviderscoreWorking with leading global technology providers ensuring high-quality service delivery from trained personnel across the UK.
- Technology Manufacturers, Software Dealers, and DistributorscoreStrong dealer partnerships allowing access to wide selection of hardware and software from professional brands in computing, networking, and print.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
FUTERA competitors and assessment
Company assessmentDirect peers
- Node4: UK-based managed services provider focused on cloud, collaboration, and security for mid-market and enterprise. Comparable to FUTERA's managed cloud, security, and digital document services.
- Softcat: UK IT infrastructure reseller and managed services provider listed on the London Stock Exchange. Overlaps with FUTERA's technology sourcing, M365, and managed IT services among UK mid-market and enterprise customers.
- ANS Group: UK managed cloud, security, and digital transformation services provider serving enterprise and public sector. Direct peer to FUTERA's managed cloud, security, and Microsoft 365 services.
- Computacenter: UK-headquartered enterprise IT infrastructure provider offering managed services, procurement, and support across cloud, security, and workplace. Comparable to FUTERA's IT services arm at much larger scale.
- Bytes Technology Group: UK software and IT services distributor offering managed services, cloud, and security. Comparable to FUTERA's technology sourcing and managed services business targeting UK enterprise and SMB.
- Apogee Corporation: UK-based managed print and IT services provider delivering multi-vendor print, document, and managed workspace solutions to enterprise and public sector. Closest direct peer to FUTERA's MPS + IT services bundle.
- SCC (Specialist Computer Centres): One of Europe's largest independent IT services groups, combining managed print, workplace, cloud, and security services. Strong UK enterprise and public sector overlap with FUTERA's customer base.
Broad incumbents
- Ricoh: Global manufacturer and managed services provider in print, document, and workplace services. Directly competes with FUTERA's managed print and document management services at greater scale.
- Kyndryl: Global IT infrastructure services provider spun off from IBM, serving large enterprises with managed cloud, network, and security services. Represents a much larger incumbent competing for the same enterprise IT services wallets as FUTERA.
- Konica Minolta: Global technology company providing managed print, document, and IT services through Konica Minolta Business Solutions. Direct competitor to FUTERA's MPS and document management business; also a current vendor partner.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
FUTERA social profiles
Digital presenceFUTERA compliance and trust
Trust signalCompliance3 records
FUTERA financial estimates
Financial estimateRevenue estimate
Valuation estimate
FUTERA leadership team
Management profileNumber of profiles
Profiles8 records
FUTERA subsidiaries and ownership
Company hierarchySubsidiaries3 records
FUTERA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FUTERA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FUTERA
What does FUTERA do?
FUTERA is a UK employee-owned managed technology services provider delivering end-to-end services across managed IT support, managed print services, cyber security, technology logistics (PDI, field servicing, installation, workshop repairs, relocation), document management, and sustainability/recycling. The company serves both direct enterprise customers and channel partners, offering AI-enabled monitoring, automation platforms, and security-cleared engineering for UK-wide coverage.
Is FUTERA a public or private company?
FUTERA is a private company. It is classified as management employee owned and is currently operating.
When was FUTERA founded?
FUTERA was founded in 2025. It employs 11 to 50 people.
Where is FUTERA based?
FUTERA is headquartered in London, United Kingdom, in the Europe region.
How does FUTERA make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are managed Print Services, technology Sourcing and Sales, field Services and PDI, document Solutions and device as a Service (DaaS).
Who are FUTERA's main competitors?
Direct peers on record are Node4, Softcat, ANS Group, Computacenter, Bytes Technology Group, Apogee Corporation and SCC (Specialist Computer Centres). Broad incumbents are Ricoh, Kyndryl and Konica Minolta.
Does FUTERA have an API?
No public API is recorded for FUTERA.