Rivet Group
Rivet Group is a Polish Atlassian Silver Solution Partner that builds 40+ proprietary Jira plugins (QA Craft, Decision Tables, BPMS) and delivers enterprise consulting, BPMS/OCR automation, and test management services to large banks, telcos, and industrial firms across EMEA.
- Company typePrivate
- Founded2017
- HeadquartersWarsaw, Poland
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Rivet Group does
Rivet Group is a privately held Polish IT services and software company founded in 2017 and headquartered in Warsaw, operating as an Atlassian Silver Solution Partner with 11-50 employees. The firm specializes in the Atlassian Jira ecosystem, having developed a portfolio of 40-50+ proprietary plugins and products including QA Craft for Jira (enterprise test management supporting 50-75k test cases), Decision Tables for Jira (business-user decision automation built on Camunda), BPMS for Jira (business process management suite with OCR-driven document circulation), and the Combine Continuous Testing Toolkit for Java/JS/Python test automation. Underlying technology spans Java/Spring/JavaScript on the Jira plugin layer, React/Angular for web front-ends, and integrations with Camunda, Appian, UiPath, ABBYY, MuleSoft, Kafka, RabbitMQ, and IBM MQ for enterprise digitalization projects.
Rivet Group generates revenue through a hybrid model combining Atlassian Marketplace subscription/per-seat plugin licensing, project-based BPMS and digitalization engagements, and premium consulting services delivered through its Jira Concierge offering (audits, custom plugin development, configuration, training, SLA-backed support, and Server-to-Cloud migration). Enterprise clients with 2000+ user deployments are cited across finance and banking, telecommunications, automotive, insurance, and pharmaceuticals — visible named customers include PLAY, Telkom, and Office Samurai. The company also operates adjacent sub-brands including Skillspack (training), RivetHire (IT recruitment), NoBullshitAbout events, and the Jira Champions community program, while remaining fundamentally anchored in the Atlassian and BPM automation stack.
Rivet Group firmographics
Firmographics- Name
- Rivet Group
- Legal name
- Rivet Group spółka z ograniczoną odpowiedzialnością spółka komandytowa
- Website
- https://rivetgroup.eu
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Rivet Group is a Polish Atlassian Silver Solution Partner that builds 40+ proprietary Jira plugins (QA Craft, Decision Tables, BPMS) and delivers enterprise consulting, BPMS/OCR automation, and test management services to large banks, telcos, and industrial firms across EMEA.
- Ownership category
- akta.pro rank
Rivet Group industry classification
Industry- Product category
- Enterprise Business Process Automation Software
- NAICS
- Other Management Consulting Services (541618), Custom Computer Programming Services (541511), Software Publishers (5132)
- SIC
- Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)
- akta.pro industry
- Data, Analytics & AI ConsultingBusiness & Public Services/Professional Services (Legal, Accounting, Consulting)/Technology & Digital ConsultingTools & Platforms Training (Jira, Azure DevOps, MS Project, Smartsheet, etc.)Education/Corporate Training & Professional Development/Project, Program & Product Management Training
Keywords
Where Rivet Group is headquartered
LocationHeadquarters
- HQ city
- Warsaw
- HQ country
- Poland
- HQ region
- Europe
Offices1 record
Markets served
Rivet Group business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Atlassian Plugin Sales (Marketplace): Revenue from proprietary plugins sold through Atlassian Marketplace, including QA Craft for Jira, Decision Tables for Jira, and other custom plugins. Pricing follows subscription/per-seat models on the Atlassian platform.
- Professional Services & Consulting: Jira Concierge premium consulting services, implementation projects, custom development, training, and ongoing support under SLA agreements. Billed as project-based or retainer engagements.
- BPMS & Digitalization Projects: Process optimization, automation, and digital transformation engagements using BPMS platforms (Appian, Camunda) and proprietary plugins. Typically enterprise project-based engagements.
- Plugin Licensing: Licensing of proprietary Jira plugins (Decision Tables, QA Craft, etc.) to enterprise customers, including Data Center licensing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Plugin licensing via Atlassian Marketplace — subscription/per-seat model |
| Other | Multi-year contract | Premium consulting and Jira Concierge services — project/engagement-based |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Rivet Group product offering
Product offeringCore offering
Rivet Group develops and sells proprietary Atlassian Jira plugins (QA Craft for Jira, Decision Tables for Jira, BPMS for Jira, and 40+ others) and provides premium consulting, implementation, and support services for enterprises using the Atlassian ecosystem. The combined offering delivers enterprise test management, business process automation, OCR-based document workflows, and cloud migration services primarily to large organizations in banking, telecom, automotive, insurance, and pharma sectors.
Product overview
Rivet Group is an Atlassian-focused IT solutions provider offering a portfolio of proprietary products and professional services centered around the Atlassian Jira platform. The core product lineup includes QA Craft for Jira (enterprise test management), BPMS for Jira (business process automation suite), Decision Tables for Jira (decision management), and Jira Concierge (premium consulting service). The company has developed 40+ custom plugins for Jira including Invoices for Jira, Complaints for Jira, Release Manager, Dynamic Forms, Grid Plugin, and SLA Plugin. Additional offerings include Combine Continuous Testing Toolkit for test automation, sub-brands like NoBullshitAbout Events and Skillspack, and services spanning QA/testing, cloud migration, and IT recruitment. The company operates as an Atlassian Silver Solution Partner serving enterprise clients in finance, banking, telecom, automotive, insurance, and healthcare sectors.
Differentiator
Problem solved
Functional benefit
Brands
- QA Craft for Jira: Test management plugin for Atlassian Jira supporting manual and automated testing, requirements coverage, and reporting
- Decision Tables for Jira
- BPMS for Jira
- Jira Concierge
- Combine Continuous Testing Toolkit
- NoBullshitAbout Events
- Skillspack
Products and services
- QA Craft for Jira Enterprise test management plugin for Atlassian Jira enabling manual and automated test management with requirements coverage tracking, advanced reporting, and structure management across large-scale deployments (50-75k test cases). Used by QA teams in banking, telecom, automotive, and other regulated enterprises.
- BPMS for Jira Comprehensive business process management suite for Jira enabling complex automation of IT and business processes, document circulation (paperless), OCR integration, and enterprise workflow automation across finance, banking, telecom, and automotive sectors.
- Decision Tables for Jira Business process decision management plugin enabling multi-criteria control of access rights, dynamic forms, automatic field population, and workflow decision automation based on the Camunda BPMS engine. For business users who need to control decision-making processes directly in Jira.
- Jira Concierge Premium consulting and support service for Atlassian Jira implementations including plugin development, process automation, configuration, training, audits, and cloud migration assistance. For enterprise clients running or scaling Atlassian tooling.
- Combine Continuous Testing Toolkit Test automation framework supporting Java, JavaScript, Python, and performance testing that integrates with QA Craft for Jira for managing automated test execution and results.
- Invoices for Jira Plugin for comprehensive invoice processing including OCR integration, automatic issue creation, workflow automation, and financial system integration for accounting document circulation.
- QA & Testing Services Comprehensive quality assurance services including test management, manual and automated testing, performance testing, and QA process optimization for enterprise clients.
- RivetHire (IT Recruitment) IT recruitment and staffing services specialized in placing technology professionals with Atlassian and software development expertise.
- Software Development Services Custom software development services including web systems, mobile applications, CRM systems, websites, and Jira customizations.
Quantifiable outcome
- 50-75k test cases managed in a single QA Craft for Jira deployment
- +4 more outcomes
Companies that use Rivet Group
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles2 records
Rivet Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability4 records
Feature6 records
Rivet Group partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- AtlassiancoreAtlassian Silver Solution Partner. Rivet Group develops and distributes proprietary plugins (QA Craft for Jira, Decision Tables for Jira, and 40+ others) through Atlassian Marketplace, and provides implementation and consulting services for Atlassian products.
- AppiancoreRivet Group implements BPMS solutions using the Appian low-code platform. Case studies include banking platform implementation with integration architecture and automation of sales and customer service processes.
- CamundacoreCamunda BPMS engine is the foundation for the Decision Tables for Jira plugin, enabling business decision automation. Used in process automation and decision workflow implementations.
- ABBYYcoreABBYY OCR technology integrated into Rivet Group's document processing solutions (Invoices for Jira, Power OCR Integration). Processes 1500+ documents per month in implemented enterprise workflows.
- DecadisminorGerman Atlassian solutions partner (Decadis.de) — joint go-to-market for Atlassian solutions and xApps.
- UniteamminorPolish Atlassian partner referenced in the partner ecosystem.
- Adaptavist (ScriptRunner)coreAdaptavist ScriptRunner is a key third-party plugin used in Rivet Group's BPMS for Jira implementations. Decision Tables for Jira integrates with ScriptRunner.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Rivet Group competitors and assessment
Company assessmentDirect peers
- Adaptavist: Largest pure-play Atlassian solution partner globally and creator of ScriptRunner — a plugin Rivet integrates with — directly competing in Atlassian consulting, custom plugin development, and Marketplace distribution.
- SmartBear (Zephyr): Owner of Zephyr, the incumbent Jira test-management plugin Rivet explicitly benchmarks against; broader software quality portfolio with far larger enterprise sales reach.
- K15t Software: Atlassian Marketplace vendor specializing in Confluence plugins and Scroll — a comparable plugin-product-plus-services Atlassian ecosystem company competing for the same customer budget.
- Decadis (Appfire): German Atlassian Platinum Solution Partner and xApps developer, named as Rivet's joint go-to-market partner; directly competes in Atlassian implementation services and plugin productization across DACH.
- Communardo: German Atlassian Platinum Solution Partner focused on Atlassian tooling, digital workplace, and enterprise search — overlapping consulting/PS offerings and Marketplace plugin distribution across DACH.
- Xpand IT (Xray): Developer of Xray, one of the leading test-management apps for Jira — the primary competitor Rivet cites against QA Craft for Jira — and also an Atlassian partner offering consulting services.
Broad incumbents
- Camunda: Open-source BPMS vendor whose engine underlies Rivet's Decision Tables plugin; a broad incumbent in process automation and a partner/competitor for downstream BPMS implementations.
- Appian: Global low-code BPMS vendor that Rivet partners with and implements for; broader platform incumbent competing head-to-head on enterprise BPMS opportunities where Rivet delivers services.
Emerging players
- Yasoon: Atlassian ecosystem partner with focus on Microsoft 365 / Jira integrations; a comparable smaller Atlassian plugin-and-services peer competing for similar Marketplace mindshare.
- AlphaServe (Banzai Cloud): Atlassian Marketplace vendor building apps for ITSM, devops, and project management; another Atlassian-ecosystem plugin-and-services boutique comparable in scale and go-to-market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Rivet Group social profiles
Digital presenceRivet Group compliance and trust
Trust signalCompliance1 record
Rivet Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rivet Group leadership team
Management profileNumber of profiles
Profiles3 records
Rivet Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rivet Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rivet Group
What does Rivet Group do?
Rivet Group develops and sells proprietary Atlassian Jira plugins (QA Craft for Jira, Decision Tables for Jira, BPMS for Jira, and 40+ others) and provides premium consulting, implementation, and support services for enterprises using the Atlassian ecosystem. The combined offering delivers enterprise test management, business process automation, OCR-based document workflows, and cloud migration services primarily to large organizations in banking, telecom, automotive, insurance, and pharma sectors.
Is Rivet Group a public or private company?
Rivet Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Rivet Group founded?
Rivet Group was founded in 2017. It employs 11 to 50 people.
Where is Rivet Group based?
Rivet Group is headquartered in Warsaw, Poland, in the Europe region.
How does Rivet Group make money?
Four revenue lines are on record. Atlassian Plugin Sales (Marketplace) is the primary driver. The others are professional Services & Consulting, BPMS & Digitalization Projects and plugin Licensing.
Who are Rivet Group's main competitors?
Direct peers on record are Adaptavist, SmartBear (Zephyr), K15t Software, Decadis (Appfire), Communardo and Xpand IT (Xray). Broad incumbents are Camunda and Appian. Emerging players are Yasoon and AlphaServe (Banzai Cloud).
Does Rivet Group have an API?
No public API is recorded for Rivet Group.
What industry is Rivet Group in?
Rivet Group's product category is Enterprise Business Process Automation Software. Its primary akta.pro industry code is BPAHAEAF, Data, Analytics & AI Consulting, with a secondary code of EDABAHAH, Tools & Platforms Training (Jira, Azure DevOps, MS Project, Smartsheet, etc.). Its NAICS code is 541618 and its SIC code is 8742.