Xpand IT

What Xpand IT does

Xpand IT is a Lisbon-headquartered global IT consulting firm founded in 2003 by Marco Oliveira and Pedro Gonçalves, operating with wholly owned subsidiaries in Portugal, the United Kingdom, Germany, and Sweden. The firm employs 300+ specialists organized across 12 teams and delivers bespoke technology projects in five practice areas: Data Journey, Customer Experience, Workplace Transformation, Artificial Intelligence, and Cloud. It serves enterprise clients across financial services, retail, healthcare, automotive, real estate, media, public sector, and waste management, with named customers including novobanco, UNICRE, Banco Montepio, Auchan, JLL, Medicare, Brisa, Havas Media Group, INCM, and SUMA. Xpand IT reports 900+ clients across 30+ countries for consulting services.

The company operates a dual business model. The professional services arm is the primary revenue engine, generating income through technology consulting, custom development, support and maintenance, Team as a Service (TaaS), training, business analysis, UX/UI design, and quality assurance. Distribution is via direct enterprise field sales and a partner ecosystem that includes Microsoft (Gold), Atlassian (Gold Solution Partner), Google, Databricks, Confluent, dbt, MongoDB, Tableau, and others. In parallel, Xpand IT runs a product incubator that has commercialized Xray (Atlassian test management), Xporter (Jira export), Write-Back (BI write-back), StoryWeaver (Generative AI for agile user stories), and LIA (RAG-based legislative assistant), reaching 10,000+ global clients primarily through the Atlassian Marketplace and direct channels.

The firm's underlying technology stack spans Azure and Google Cloud, programming languages including C#, .NET, Java, Python, and Scala, big data tools such as Spark, Kafka, Hive, and MongoDB, and frontend frameworks including React, Angular, and Node.js. GTM is sales-led and consulting-led, anchored by multi-year Microsoft Partner of the Year awards (2016, 2020, 2021, 2022, 2023, 2024), 2019 FT1000 recognition, and IAPMEI SME Excellence certification. Xpand IT is privately held with no disclosed institutional investors; current leadership includes CEO Paulo Lopes and CPFO Rui Maia.

Name

Xpand IT

Legal name

Xpand IT

Website

https://xpand-it.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

Xpand IT is a Lisbon-headquartered IT consulting firm founded in 2003, delivering bespoke technology solutions across Data, Customer Experience, Workplace, AI, and Cloud to enterprise clients in 30+ countries, and operating a product incubator with 10,000+ global users.

Ownership category

akta.pro rank

Product category

IT Consulting Services

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Management Consulting Services (54161), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Computer Programming Services (7371), Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYBPAHAEAC

Customer Experience (CX) & Digital Experience

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Technology & Digital Consulting

SECONDARYBPAHAIAI

Systems Engineering & Technical Program Management

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Engineering & Technical Consulting

SECONDARYBPAEAIAF

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing Services

Keywords

• IT consulting services
• Data analytics solutions
• Cloud migration services
• Enterprise software development
• Workplace transformation consulting

Headquarters

HQ city

Lisbon

HQ country

Portugal

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. IT Consulting and Professional Services: Xpand IT generates revenue primarily through IT consulting and professional services, delivering bespoke technology solutions across Data Journey, Customer Experience, Workplace Transformation, Artificial Intelligence, and Cloud. Services include technology consulting, strategic consulting, development and engineering, support and maintenance, Team as a Service (TaaS), training, business analysis and quality assurance, and UX/UI design.
2. Product Licensing (Xray, Xporter, Write-Back): As an incubator of innovative products, Xpand IT has developed and commercialized products such as Xray (test management for Atlassian), Xporter (export tool for Jira), and Write-Back (data write-back for BI platforms), which have reached over 10,000 global clients.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Xpand IT is a global IT consulting firm that delivers bespoke technology solutions across five core practices: Data Journey, Customer Experience, Workplace Transformation, Artificial Intelligence, and Cloud. The company provides consulting, development, support and maintenance, Team as a Service (TaaS), training, UX/UI design, and business analysis services, complemented by a product incubator that has produced commercial tools including StoryWeaver, Xray, Xporter, and Write-Back used by 10,000+ clients globally.

Product overview

Xpand IT is a global IT consulting company founded in 2003 offering five core service practices: Data Journey, Customer Experience, Workplace Transformation, Artificial Intelligence, and Cloud. Their portfolio includes proprietary AI products—StoryWeaver for AI-powered user story generation and LIA (Legislation Intelligence Assistant) for natural language access to official sources. Services include technology consulting, strategic consulting, custom development, support and maintenance, Team as a Service (TaaS), training, business analysis, UX/UI design, and quality assurance. The company operates across multiple industry sectors including finance, retail, healthcare, and more.

Differentiator

Problem solved

Functional benefit

Brands

• Xtend: Social responsibility initiative created in 2009 as an internal initiative to connect the company and people to meaningful causes.
• StoryWeaver

Products and services

• Data Journey
• Customer Experience
• Workplace Transformation
• Artificial Intelligence
• Cloud
• StoryWeaver
• LIA (Legislation Intelligence Assistant)
• Xray
• Xporter
• Write-Back

Quantifiable outcome

• 40% reduction in time to transform ideas into user stories using StoryWeaver with GenAI (UNICRE)
• +3 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability11 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and secondary.

• MicrosoftcoreTechnology or IntegrationXpand IT holds Microsoft Gold Partner status and has received multiple Microsoft Partner of the Year awards in Portugal (2016, 2020, 2021, 2022, 2023, 2024), including App Innovation Partner of the Year (2023 and 2024) and App Modernization Partner of the Year (2021). The partnership involves co-development of solutions on Azure, cloud migrations, and Microsoft technology implementations.
• GooglecoreTechnology or IntegrationXpand IT partners with Google to develop innovative solutions that accelerate digital transformation for clients and generate real impact in an evolving context.
• AtlassiancoreTechnology or IntegrationAs Atlassian Gold Solution Partner, Xpand IT helps organizations maximize the value of Atlassian products through specialized consulting. The company has developed proprietary Atlassian-native products including Xray (test management), Xporter (export tool), and Write-Back (data write-back), which are available on the Atlassian Marketplace with over 10,000 global clients.
• DatabrickscoreTechnology or IntegrationAs a Databricks partner, Xpand IT helps organizations unify data and AI with a lakehouse platform for smarter decision-making.
• ConfluentcoreTechnology or IntegrationAs Confluent partners, Xpand IT helps organizations implement modern distributed architectures with the Confluent platform based on Apache Kafka.
• Apache CassandrasecondaryTechnology or IntegrationAs Apache Cassandra partner, Xpand IT helps enterprises implement scalable and reliable NoSQL databases for critical applications.
• ClouderasecondaryTechnology or IntegrationAs an official Cloudera partner, Xpand IT helps enterprises monitor and analyze large data volumes with scalable and flexible solutions.
• dbtsecondaryTechnology or IntegrationAs a dbt partner, Xpand IT helps organizations optimize data analytics, drive innovation, and achieve data-driven success.
• MongoDBsecondaryTechnology or IntegrationXpand IT leverages MongoDB as part of its data platform solutions forNoSQL database requirements in client projects.
• Pentaho (Hitachi Vantara)secondaryTechnology or IntegrationXpand IT uses Pentaho as part of its data integration and analytics solutions for enterprise clients.
• TableausecondaryTechnology or IntegrationXpand IT implements Tableau analytics platforms for clients, enabling self-service analytics, campaign performance monitoring, and data-driven decision-making.
• WSO2secondaryTechnology or IntegrationXpand IT leverages WSO2 as an API management and integration platform for enterprise clients seeking API economy strategies.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Devoteam: European mid-sized IT consulting firm headquartered in France with strong cloud, data, and AI practices across EMEA. Closest comparable to Xpand IT in scale, service mix (cloud transformation, data journey, AI), and multi-country European footprint.
• Thoughtworks: Global technology consultancy specialized in software engineering, data, and AI delivery to enterprise clients. Comparable to Xpand IT in engineering-first positioning, custom development focus, and tier-1 enterprise customers, though larger and broader geographically.
• Reply: Italy-headquartered IT consulting and system integration group with strong focus on cloud, data, and digital experience across Europe. Comparable to Xpand IT in service portfolio (CX, data, AI, cloud), enterprise GTM, and product incubation model.
• Solita: Nordic data, cloud, and AI consultancy with strong Atlassian and Databricks practices. Comparable to Xpand IT in data-first consulting orientation, regional European footprint, and enterprise client base.
• Tietoevry: Nordic-headquartered IT services and software company with data, cloud, and customer experience practices. Comparable to Xpand IT in multi-vertical enterprise digital transformation work and European delivery model.
• Globant: Global digital engineering consultancy with strong AI, data, and customer experience offerings. Comparable to Xpand IT in service mix and tier-1 enterprise client base, though at larger scale and with Latin American delivery presence.

Broad incumbents

• Capgemini: Global IT services and consulting giant with broad cloud, data, and digital customer experience practices. Overlaps with Xpand IT's offerings but at significantly larger scale and with broader portfolio beyond Xpand IT's niche focus.
• Accenture: Global professional services firm with deep cloud, data, AI, and customer experience capabilities. Comparable to Xpand IT across essentially all five service pillars but operates at vastly larger scale.
• Deloitte (Consulting): Big Four firm with significant cloud, analytics, and AI consulting practices serving large enterprises globally. Comparable to Xpand IT in enterprise consulting approach but with much broader portfolio and brand.

Regional players

• Claranet: European managed services and cloud transformation provider with UK and Portugal presence. Comparable to Xpand IT in cloud-first consulting and Iberian market overlap, though more focused on managed services than bespoke consulting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/xpandit
• LinkedInlinkedin.com/company/xpand-it
• Xx.com/xpandit

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xpand IT