Silver Arrow

What Silver Arrow does

Silver Arrow Logistics Solutions (P) Ltd is a Chennai-headquartered, bootstrapped logistics aggregator founded in 2012 by Ashwin Rangarajan and Aditya Gupta, both formerly with FedEx Express. The company operates a tech-enabled aggregation model, consolidating domestic express logistics through tie-ups with FedEx, Delhivery, GATI, Rivigo, SpotOn, Safexpress, and DTDC/DotZot, and international freight via DHL Express, TNT Express, FedEx Express, and UPS, supplemented by regional Tamil Nadu players. Its core products include Logistics Aggregation, Ecommerce Shipping Solutions with COD reconciliation and multi-carrier shipping label generation, End-to-End Logistics Support spanning first-mile to last-mile delivery, Surface Express Logistics with pan-India pin-code coverage, and the consumer-facing e-portal shipbazar.com launched in 2017.

The company monetizes primarily through transaction fees and commissions on aggregated shipments, operating on a quote-based B2B model with dedicated customer service professionals deployed per account. Its stated technology stack combines IoT sensors for real-time tracking and data exchange with AI for risk detection, anomaly alerts, and process automation, plus a claimed proprietary path-breaking pickup-and-delivery model that the company asserts is unique in the Indian courier industry. Customer segments are deliberately diversified across ecommerce, pharma and medical equipment, precious metals and jewellery (including Caratlane/Tanishq and Titan Eye Plus), sports and fitness, textiles, food/confectionery, loyalty/rewards, IT, and chemicals.

The company transitioned from a partnership structure to a private limited company in 2017, remains founder-owned with no institutional capital, and claims a workforce of over 3,000 across India with what it describes as the lowest attrition in the industry, alongside active careers and shipbazar.com channels signaling ongoing organizational scaling.

Name

Silver Arrow

Legal name

Silver Arrow Logistics Solutions (P) Ltd

Website

https://sawlogistics.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Silver Arrow is a Chennai-based, bootstrapped logistics aggregator founded in 2012 that consolidates domestic and international express logistics via tie-ups with FedEx, Delhivery, DHL, and others, serving ecommerce, pharma, jewellery, and other verticals through a tech-enabled platform including the shipbazar.com consumer portal.

Ownership category

akta.pro rank

Product category

Third-Party Logistics Services

NAICS

Freight Transportation Arrangement (488510), Freight Transportation Arrangement (4885)

akta.pro primary industry

Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE)

Keywords

• Logistics aggregation services
• Ecommerce shipping solutions
• Express courier services
• B2B logistics solutions
• Supply chain management

Headquarters

HQ city

Chennai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Logistics Aggregation Services: Silver Arrow provides logistics aggregation services through tie-ups with various service providers like FedEx Express, Rivigo, SpotOn, Delhivery, GATI etc. They act as a one-point contact for all major logistics partners, ensuring extensive pin-code coverage across India. Revenue is generated through commissions and service fees from aggregating and managing logistics for customers.
2. Ecommerce Shipping Solutions: Specialized logistics solutions for small, medium and large ecommerce companies. COD shipments are handled with timely reconciliations/reimbursements. Generation of shipping labels across various service providers like FedEx, Delhivery etc.
3. E-portal Services (shipbazar.com): Online booking/processing of couriers for consumers across India through their proprietary e-portal www.shipbazar.com.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels2 records

Core offering

Silver Arrow operates as a tech-enabled logistics aggregator providing end-to-end express logistics support across domestic and international fronts. Through tie-ups with major integrators such as FedEx, Delhivery, GATI, Rivigo, SpotOn, DHL Express, TNT Express, UPS and regional partners, the company serves as a single point of contact for shipping, including specialized ecommerce shipping solutions with COD handling and shipping label generation across carriers.

Product overview

Silver Arrow Logistics Solutions is a tech-enabled logistics aggregation platform offering a unified suite of services. The core portfolio includes Logistics Aggregation (combining FedEx, Delhivery, Rivigo, GATI, SpotOn and other providers), Ecommerce Shipping Solutions, Tech Enabled Logistics with IoT integration, End-to-End Logistics Support (domestic and international), Surface Express Logistics, and the consumer-facing e-portal Shipbazar.com. AI and IoT capabilities are embedded across the platform as feature modules, enabling risk detection, tracking, and process automation. The company operates through strategic partnerships with global integrators (DHL, TNT, FedEx, UPS) and domestic carriers to provide comprehensive supply chain solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Shipbazar.com: E-portal for online booking and processing of couriers for consumers across India

Products and services

• Logistics Aggregation Aggregator service combining multiple domestic and international logistics providers (FedEx, Delhivery, GATI, Rivigo, SpotOn, Safexpress, DHL, TNT, UPS) into a single relationship for enterprise and SMB customers across India, with dedicated customer service professionals per account.
• Ecommerce Shipping Solutions Specialized logistics solutions for small, medium and large ecommerce companies including COD shipment handling with timely reconciliations/reimbursements and shipping label generation across carriers like FedEx and Delhivery.
• End-to-End Logistics Support Comprehensive logistics support ranging from first mile coordination, follow-ups across line haul, and orchestrated last mile deliveries for both international and domestic shipments, enabling customers to focus on their core competencies.
• Surface Express Logistics Surface cargo movement across India covering all pin codes (urban and rural) with special facilities for handling brittle and perishable goods, featuring a transparent tracking system with precisely updated shipment information.
• Shipbazar.com E-portal enabling online booking and processing of couriers for consumers and SMB shippers across India, providing direct self-serve access to Silver Arrow's logistics aggregation services.

Named customers13 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature4 records

Partnerships

15 partnerships are on record, tiered core, secondary, regional and minor.

• FedEx ExpresscoreChannel Partner/ Reseller/ DistributorSilver Arrow has tie-ups with FedEx for logistics aggregation services. FedEx assists in providing solutions on the domestic segment for express next day deliveries and international front for export and import.
• RivigocoreChannel Partner/ Reseller/ DistributorSilver Arrow provides logistics aggregation services through tie-ups with Rivigo, one of the major logistics service providers in India.
• SpotOncoreChannel Partner/ Reseller/ DistributorSilver Arrow has strategic partnership with SpotOn for logistics aggregation services, contributing to extensive pin-code coverage across India.
• DelhiverycoreChannel Partner/ Reseller/ DistributorSilver Arrow provides logistics aggregation services through Delhivery. Delhivery assists in handling express next day deliveries within India and surface cargo movement across the country.
• GATIcoreChannel Partner/ Reseller/ DistributorSilver Arrow has tie-ups with GATI for the domestic segment of the business, assisting in express next day deliveries within India.
• DHL ExpresscoreChannel Partner/ Reseller/ DistributorDHL Express is one of the world-class integrators assisting Silver Arrow in providing logistic solutions on the international front (export and import).
• TNT ExpresscoreChannel Partner/ Reseller/ DistributorTNT Express is a world-class integrator partner assisting Silver Arrow in international logistics solutions for export and import.
• UPScoreChannel Partner/ Reseller/ DistributorUPS is a world-class integrator partner assisting Silver Arrow in providing international logistic solutions for export and import.
• DTDC / DotZotsecondaryChannel Partner/ Reseller/ DistributorSilver Arrow has tie-ups with DTDC and DotZot to handle the domestic segment of the business for express next day deliveries.
• SafexpresssecondaryChannel Partner/ Reseller/ DistributorSafexpress is a domestic strategic partner assisting in surface cargo movement across the country.
• Cando LogisticsregionalChannel Partner/ Reseller/ DistributorStrategic tie-up with regional player Cando Logistics for deliveries pan Tamil Nadu.
• ST CouriersregionalChannel Partner/ Reseller/ DistributorStrategic tie-up with ST Couriers for deliveries pan Tamil Nadu.
• Red SupplyminorChannel Partner/ Reseller/ DistributorListed as a vendor/strategic partner for domestic logistics operations.
• AramexsecondaryChannel Partner/ Reseller/ DistributorInternational strategic partner for global movement of shipments.
• BombinominorChannel Partner/ Reseller/ DistributorInternational strategic partner for global logistics operations.

Scale indicators2 records

Recent moves8 records

Expansion highlights6 records

Others

• FedEx India:

Direct peers

• Shiprocket: India's largest logistics aggregator for SMB ecommerce sellers, offering multi-carrier integrations, label generation, and NDR/RTO management. Most direct competitor to Silver Arrow's shipbazar.com and ecommerce shipping solutions across India.
• Delhivery: India's largest fully-integrated logistics provider offering express parcel, freight, and warehousing, with both owned assets and aggregator APIs. Directly competes with Silver Arrow on domestic express and surface cargo, while also being one of Silver Arrow's carrier partners.
• Pickrr: Indian logistics aggregator (now part of DHL eCommerce) providing automated multi-courier shipping, NDR panel, and analytics for ecommerce sellers. Comparable aggregation, carrier-brokering, and ecommerce-focused go-to-market as Silver Arrow.
• Ecom Express: India-focused dedicated ecommerce logistics provider offering end-to-end delivery, COD, and reverse logistics. Competes directly with Silver Arrow's ecommerce shipping solutions for tier-1 ecommerce clients.
• iThink Logistics: India-based multi-courier aggregator providing shipping API integrations, COD handling, and NDR management for ecommerce sellers. Closely comparable to Silver Arrow's ecommerce shipping and shipbazar.com offerings in the Indian SMB market.
• Nimbuspost: India-focused logistics aggregator offering multi-carrier rate comparison, shipping label API, and tracking for ecommerce merchants. Directly competes with Silver Arrow in domestic multi-carrier ecommerce shipping.

Broad incumbents

• Gati KWE: Established Indian surface and express logistics provider with owned fleet and warehousing. Both a Silver Arrow carrier partner and competitor for surface cargo movement and enterprise express customers.
• DHL Express India: Global integrator providing international express and supply chain services in India; serves as both a strategic carrier partner for Silver Arrow and a direct competitor for international logistics customers.
• BlueDart (DHL): India's premier express courier with owned air and ground network, offering domestic and international shipping plus supply chain solutions. Overlaps with Silver Arrow's express next-day and international segments, and is a major incumbent against which Silver Arrow aggregates.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks1 record

Key highlights6 records

Customer concentration

• Xx.com/silverarrowpvt
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Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Silver Arrow