What West Valley Humane Society does

West Valley Humane Society (WVHS) is a private 501(c)(3) nonprofit animal shelter headquartered at 5801 Graye Lane in Caldwell, Idaho, established in 2011 after the privatization of the Canyon County Animal Shelter. The organization provides animal sheltering, veterinary care, adoption placement, owner reunification, and municipal animal control services for Canyon County and contracted municipalities (City of Nampa, City of Caldwell, and Canyon County). In 2024 it handled approximately 4,913 animals, achieved an 88.6% overall save rate (89.9% dog / 87.2% cat), and placed 2,158 animals through adoption (1,134 dogs, 1,024 cats) while returning 542 dogs to owners and transferring 250 dogs to rescue partners.

WVHS operates a portfolio of integrated programs: walk-in pet adoption, a public pet clinic for vaccinations and post-adoption vet checks, pet cremation services, lost-and-found pet mapping, a foster program, a volunteer program, and a Safehaven Program. A branded e-commerce merchandise store sells apparel, accessories, and pet items from $4-$59.79 per SKU, providing an ancillary revenue channel. The organization is run by 40-45 paid staff plus volunteers and foster parents and is governed by a board that includes direct appointees from each contracted municipality, structurally aligning governance with its largest customers.

Revenue is derived from four primary streams: adoption fees (variable per animal, with $15 promotional pricing for first responders and veterans and waived fees for second-cat Purrfect Pairs), recurring and one-time donations (monthly giving tiers at $10, $25, $50, $85), municipal impound and contract fees, and clinic/merchandise sales. No proprietary technology platform is disclosed; the organization relies on standard shelter management database tools, the Doobert rescue transport platform, and a Treat pet care app integration, with reported data contributed to the national Shelter Animals Count benchmark. Strategic partnerships span Best Friends Animal Society, Idaho Humane Society, PetSmart Charities, Boehringer Ingelheim, and local Treasure Valley corporate sponsors, with the 2025 Albertsons Boise Open representing a new regional fundraising channel.

Name

West Valley Humane Society

Legal name

West Valley Humane Society

Website

https://westvalleyhumanesociety.org

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

West Valley Humane Society is a 501(c)(3) nonprofit animal shelter in Caldwell, Idaho that provides pet adoption, public veterinary clinic, cremation, and municipal animal control services under contract with City of Nampa, City of Caldwell, and Canyon County, handling roughly 4,900 animals annually.

Ownership category

akta.pro rank

Product category

Animal Shelter Services

NAICS

Environment, Conservation and Wildlife Organizations (813312)

akta.pro primary industry

Animal Shelters & Adoption Services (BPAGAIAA)

akta.pro secondary industries

Animal Shelters & Rescue Operations (AFAEALAB), Education & Community Outreach (Responsible Pet Ownership) (BPAGAIAK), Veterinary Charity Clinics & Medical Aid (BPAGAIAD)

Keywords

• Animal shelter services
• Pet adoption
• Animal welfare
• Veterinary clinic
• Pet cremation

Headquarters

HQ city

Caldwell

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Adoption Fees: Fees collected for animal adoptions. Cats and dogs available for adoption with variable pricing. Special promotion pricing at $15 for first responders and veterans.
2. Donations: Monthly giving program ($10, $25, $50, $85 levels). One-time donations. Community support as a 501(c)(3) nonprofit relying on donor support.
3. Merchandise Sales: Online store selling clothing (t-shirts, hoodies, sweatshirts, joggers), accessories (tote bags, stickers), and pet items (Collegiate Pet Hoodie). All proceeds support the shelter mission.
4. Clinic Services: Public pet clinic offering vaccine services and post-adopt vet checks. Pet cremation services available.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

West Valley Humane Society is a 501(c)(3) nonprofit animal shelter that provides pet adoption for cats, dogs, and other animals, public veterinary clinic services, pet cremation/aftercare, and lost-and-found pet reunification. It also operates contracted municipal animal control/impound services for the City of Nampa, City of Caldwell, and Canyon County, and sells branded merchandise online to support its mission.

Product overview

West Valley Humane Society is a 501(c)(3) nonprofit animal shelter in Caldwell, Idaho offering pet adoption services for cats, dogs, and other pets. The shelter provides animal care services including a public pet clinic, lost and found pet mapping, and pet cremation services. The organization operates community programs for volunteering, fostering, and monetary donations. Additionally, the shelter sells branded merchandise through its online store including apparel (t-shirts, sweatshirts, joggers, pet hoodies), accessories (tote bags), and promotional items (stickers).

Differentiator

Problem solved

Functional benefit

Products and services

• Pet Adoption Services Core adoption service offering cats, dogs, and other pets for adoption. The shelter facilitates meet-and-greets, adoption transactions, and post-adoption veterinary checks for individual community members.
• Public Pet Clinic Veterinary clinic services open to the public including wellness exams, vaccinations, and basic medical care for shelter animals and community pets. Includes post-adoption vet checks.
• Pet Cremation Services Memorial and aftercare services for pets including cremation options, available by request form to community members.
• Municipal Animal Control / Stray Impound Services Scheduled-admission sheltering and stray animal impound services contracted by the City of Nampa, City of Caldwell, and Canyon County. Includes stray drop-off, redemption by owners, and rescue transfers.
• Volunteer T-Shirt 100% cotton t-shirt featuring West Valley Humane Society branding, designed for volunteers. Price: $27.99. Proceeds support the shelter mission.
• Retro T-Shirt Retro-style throwback t-shirt with vintage design celebrating rescue pets. Price: $29.99. Proceeds support the shelter mission.
• Collegiate T-Shirt Collegiate-style t-shirt for animal lovers and sports fans. Price: $29.99. Proceeds support the shelter mission.
• Collegiate Pet Hoodie Collegiate-style pet hoodie featuring the WVHS logo on the back. Available in 7 sizes. Price: $32.99. Proceeds support the shelter mission.
• Saving Lives Sweatshirt Crewneck sweatshirt with 'Saving Lives. One Pet at a Time.' tagline. Made from 50% cotton and 50% polyester. Price: $49.99. Proceeds support the shelter mission.
• Saving Lives Cozy Adidas Joggers Adidas Cozy Fleece Joggers featuring WVHS branding. Made from 70% BCI cotton and 30% recycled polyester. Price: $59.79. Proceeds support the shelter mission.
• West Valley Humane Society 3x3 Kiss-Cut Sticker High-quality 3x3-inch kiss-cut vinyl sticker featuring the WVHS logo with dog and cat design. Price: $4.00. Proceeds support the shelter mission.
• West Valley Humane Society Cotton Canvas Tote Bag 100% cotton canvas tote bag with WVHS branding. Heavy 12 oz/yd² fabric. Price: $29.99. Proceeds support the shelter mission.

Quantifiable outcome

• 88.6% total save rate in 2024 (89.9% dogs, 87.2% cats)
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core, supporting and minor.

• Best Friends Animal SocietycoreStrategic or Co-development PartnerNational animal welfare organization partnership. Best Friends is a leading animal welfare nonprofit working to end shelter killing. WVHS contributes data to national shelter animal statistics through Shelter Animals Count.
• Idaho Humane SocietycoreStrategic or Co-development PartnerState-level humane society partnership for animal welfare advancement in Idaho
• PetSmart CharitiescoreStrategic or Co-development PartnerMajor animal welfare funding organization providing grants and adoption promotion support
• DoobertsupportingTechnology or IntegrationAnimal rescue transport support platform for coordinating animal transfers and rescue logistics
• Operation Community CatssupportingStrategic or Co-development PartnerCommunity cat Trap-Neuter-Return program support for managing feral cat populations
• World's Best Cat LitterminorOthersProduct sponsorship and in-kind support for shelter cat care
• Boehringer IngelheimsupportingOthersAnimal health company providing veterinary pharmaceutical products and support
• Treasure Valley SubaruminorGTM or Marketing PartnerLocal automotive dealer partnership for events and community outreach
• Hubble HomesminorGTM or Marketing PartnerLocal home builder partnership for community events and adoption promotions
• Team MazdaminorGTM or Marketing PartnerMotorsports partnership for fundraising and awareness events
• PlexusminorOthersWellness company partnership for community events and support
• TreatsupportingTechnology or IntegrationPet care app platform integration for adoption and pet management services
• Black Cat PhotographyminorOthersProfessional photography services for shelter animals to create adoption profiles

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• ASPCA: National animal welfare nonprofit operating adoption centers, spay/neuter programs, and humane law enforcement. Comparable mission and 501(c)(3) funding model, though the ASPCA also engages in legislative advocacy at the federal level.
• The Humane Society of the United States (HSUS): Nation's largest animal protection organization. Comparable as a 501(c)(3) animal welfare nonprofit, though HSUS focuses on advocacy, disaster response, and state-level policy versus WVHS's direct shelter operations.
• Petco Love: Petco's nonprofit foundation funding adoption and welfare programs nationwide. Comparable as a shelter-funding nonprofit, with overlapping grant-making to organizations like WVHS but operating at much greater scale.
• Best Friends Animal Society: National animal welfare nonprofit and core partner of WVHS. Operates sanctuaries and supports no-kill initiatives nationwide through partnerships and grants — directly comparable mission and funding model at vastly larger scale.
• PetSmart Charities: Largest funder of animal welfare in North America and an active grant/in-kind partner of WVHS. Comparable as a nonprofit that funds shelter adoptions and welfare programs, though its scale and PetSmart retail-tied funding base are categorically larger.

Direct peers

• Idaho Humane Society: Boise-based 501(c)(3) animal shelter that is both a strategic partner and the most direct comparable in Idaho. Operates similar adoption, clinic, and municipal-shelter services across the Treasure Valley, creating direct overlap in donor pool, adopter base, and municipal contract territory.

Others

• PETA: National 501(c)(3) animal rights organization. Comparable only at the nonprofit-funding-model layer; PETA's advocacy-and-emoji-first mission diverges sharply from WVHS's direct-service shelter operations, making it a thematically adjacent rather than directly comparable peer.

Regional players

• Spokane Humane Society: Regional 501(c)(3) shelter serving eastern Washington/northern Idaho corridor. Comparable as a mid-sized regional shelter with adoption, clinic, and municipal services in a geography adjacent to but not overlapping WVHS's Canyon County service area.
• Oregon Humane Society: Pacific Northwest regional shelter operating adoption, hospital, and investigatory services in Portland. Comparable as a regional 501(c)(3) shelter with veterinary hospital and municipal contracts, though anchored in Oregon rather than Idaho.
• Boise Animal Services: Municipal animal control and shelter operator within an hour of Caldwell, ID. Comparable as a regional animal-control provider with municipal contracts, though government-run rather than nonprofit — a structural alternative that municipalities may benchmark against WVHS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/westvalleyhumanesociety
• Instagraminstagram.com/westvalleyhumanesociety/?hl=en
• Xx.com/westhumane

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West Valley Humane Society