2Repair-IT
2Repair-IT is a privately held Dutch ICT services firm that delivers HP-certified repair, maintenance, roll-out, and staffing services to ICT resellers across the Netherlands, and recently expanded into healthcare AI service delivery via a Kepler Vision Technologies partnership.
- Company typePrivate
- Founded2010
- HeadquartersRijswijk, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingServices
What 2Repair-IT does
2Repair-IT BV is a privately held Dutch ICT services firm founded in 2010 and headquartered in Rijswijk, Netherlands. The company delivers complementary repair, staffing, and roll-out services to ICT resellers, operating as an authorized HP Service Center for HP Inc. and Hewlett Packard Enterprise business products including servers, storage, networking, blade systems, and commercial printing. Service offerings span warranty and out-of-warranty repair, HP Care Pack resale, custom maintenance contracts (Care+ and Maatwerk with result obligations and 13x5 service windows no longer in HP's standard portfolio), HP Insight Remote Support (IRS) configuration and monitoring, IMACD services (Install, Move, Add, Change, Dispose), large-scale rollouts (2Roll-IT), and temporary ICT staffing/detachment. As of March 2026, 2Repair-IT expanded into healthcare AI services as Professional Service Partner of Kepler Vision Technologies, providing implementation and technical support for the Kepler Night Nurse computer-vision patient-monitoring solution.
The business model combines recurring subscription revenue (HP Care Packs, Care+ and Maatwerk maintenance contracts) with project-based professional services (repairs, IMACD, rollouts, staffing), priced on a quote basis with multi-year contract options. Go-to-market is primarily channel-based: the firm executes HP service delivery on behalf of resellers who lack their own certifications, while increasingly operating direct sales alongside the partner channel. A TopDesk-based Service Portal provides 24/7 incident logging and tracking with role-based access for partners and their customers, and HP IRS integration enables automated remote monitoring for HP and multi-vendor infrastructure. The customer base spans 600+ entities with approximately 5,000 service calls handled annually.
The firm competes on HP Gold ServiceOne Enterprise Specialist and HP Gold ServiceOne Printing and Computing Specialist certifications — among the highest partner tiers — which authorize it to service blade servers and other high-end HP enterprise products that most resellers cannot independently support. Other differentiators include result-based maintenance contracts with guaranteed service levels, nationwide Dutch service coverage with regional support points, 24/7 emergency availability, and the unique ability to offer 13x5 service windows via custom Maatwerk contracts that HP no longer sells as standard Care Packs. CEO Sadan Yilmaz leads the company, which operates without disclosed external funding, parent company, or institutional investment.
2Repair-IT firmographics
Firmographics- Name
- 2Repair-IT
- Legal name
- 2Repair-it BV
- Website
- https://2repair-it.nl
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- 2Repair-IT is a privately held Dutch ICT services firm that delivers HP-certified repair, maintenance, roll-out, and staffing services to ICT resellers across the Netherlands, and recently expanded into healthcare AI service delivery via a Kepler Vision Technologies partnership.
- Ownership category
- akta.pro rank
Where 2Repair-IT is headquartered
LocationHeadquarters
- HQ city
- Rijswijk
- HQ country
- Netherlands
- HQ region
- Europe
Offices2 records
Markets served
2Repair-IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Maintenance Contracts: Custom maintenance contracts (Care+) providing result-based service obligations for HP equipment. Contracts can be built on top of existing factory warranty or HP Care Packs, offering flexible service windows and levels.
- HP Care Packs: Resale of HP Care Pack service extensions including Proactive and Foundation Care packs for servers, storage, networking, and printing equipment.
- ICT Staffing/Detachment: Provision of ICT professionals on a temporary basis for migration projects, relocations, and specialist coverage including roll-out services.
- Repair Services: Repair services for HP business equipment within and outside warranty. Repairs under warranty, Care Packs, or maintenance contracts are handled per applicable terms; out-of-warranty repairs are priced upon approval.
- IMACD Services: Installation, Move, Add, Change, and Dispose services for HP equipment including configuration, imaging, labeling, OS upgrades, and certified data removal.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | HP Care Pack services with multiple service levels |
| Subscription | Multi-year contract | Care+ Custom Maintenance Contracts |
| Other | Multi-year contract | Maatwerk Custom Contracts |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
2Repair-IT product offering
Product offeringCore offering
2Repair-IT is an independent ICT service provider delivering HP-authorized repair, warranty handling, maintenance contracts, HP Care Pack resales, IT staffing, and large-scale roll-out services to ICT resellers and their end customers. The company operates as an authorized HP Service Center with Gold ServiceOne Enterprise Specialist status, enabling resellers to deliver HP hardware support without holding their own certifications.
Product overview
2Repair-IT is an independent ICT service provider delivering complementary repair, staffing, and roll-out services to resellers. The company operates as an authorized HP Service Center specializing in HP Inc and HP Enterprise products. The core offering centers on repair and warranty handling for business HP equipment (desktops, notebooks, printers, servers, storage), supported by maintenance contracts (Onderhoudscontracten, Care+) and HP Care Packs. The service portfolio includes HP Insight Remote Support (IRS) for remote monitoring, IMACD (Installation, Move, Add, Change, Dispose) services, 2Roll-IT Out Services for large-scale deployments, and ICT staff detachment. As a Professional Service Partner of Kepler Vision Technologies, the company also supports the Kepler Night Nurse AI healthcare monitoring solution. All services are managed through a Topdesk-based Service Portal providing 24/7 incident tracking for partners and their customers.
Differentiator
Problem solved
Functional benefit
Products and services
- Reparatie- en garantieafhandeling
- Onderhoudscontracten (Maintenance Contracts including Care+)
- HP Care Packs
- HP Insight Remote Support (IRS)
- 2Roll-IT Out Services
- IMACD Services
- Detachering ICT specialisten
- Maatwerkcontract (Custom Contract)
- Kepler Service Partner
- Service Portal
- HP Teaming Program
Quantifiable outcome
- 5000 calls handled per year across 600+ customers
- +1 more outcomes
Companies that use 2Repair-IT
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
2Repair-IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability2 records
Feature3 records
2Repair-IT partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Kepler Vision Technologiescore2Repair-IT became Professional Service Partner of Kepler Vision Technologies in March 2026. The partnership enables 2Repair-IT to provide technical services including implementation, maintenance, and technical support for Kepler Night Nurse AI solutions in healthcare settings. All training has been completed successfully according to Kepler standards.
- HP (HP Inc. and Hewlett Packard Enterprise)core2Repair-IT operates as HP Gold ServiceOne Enterprise Specialist and HP Gold ServiceOne Printing and Computing Specialist. Authorized to service HP business products including blade servers, provide warranty handling, and resell HP Care Packs. The company is HP Preferred Service Provider enabling call routing from HP Support.
- ICT Reseller Partnerscore2Repair-IT provides complementary repair, staffing, and roll-out services to ICT resellers. Partners gain access to HP service capabilities without investing in certifications. 2Repair-IT operates on behalf of partners, keeping them as primary customer contact.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
2Repair-IT competitors and assessment
Company assessmentBroad incumbents
- Cegeka: Benelux-headquartered IT services group offering infrastructure management, workplace services, and multi-vendor support. Comparable to 2Repair-IT as a regional IT services competitor with similar end-customer profiles but far larger footprint and multi-OEM positioning.
- Bechtle AG: One of Europe's largest IT service providers and a long-standing HP partner offering hardware distribution, managed services, and workplace/ datacenter support across multiple countries. Comparable to 2Repair-IT in HP-authorized service delivery but at substantially greater scale and geographic breadth.
- ALSO Group: European IT distribution and services platform offering HP Care Pack distribution, cloud marketplace, and managed services. Comparable to 2Repair-IT as a channel-oriented provider of HP service extensions, but operating at pan-European scale as a broad distributor.
- Axians (VINCI Energies): Pan-European ICT brand of VINCI Energies providing infrastructure, datacenter, and workplace services including OEM-authorized support. Comparable to 2Repair-IT in delivering vendor-certified hardware and infrastructure services to enterprise customers across Europe.
- SoftwareOne (formerly Comparex): Global software and technology services provider with strong HP and Microsoft licensing and services heritage across Europe. Comparable to 2Repair-IT in authorized OEM service delivery and reseller enablement, but operating at global enterprise scale.
- Econocom: European IT services and equipment-as-a-service provider combining leasing, managed services, and infrastructure support. Comparable to 2Repair-IT in offering hardware lifecycle and support services to enterprises, with broader financing and multi-country reach.
- Sogeti (Capgemini): Capgemini-owned IT services brand with a strong Netherlands presence providing infrastructure, workplace, and managed services. Comparable to 2Repair-IT as a Dutch-market IT services competitor with deeper enterprise scale and broader multi-OEM coverage.
Regional players
- Dustin: Nordic-headquartered IT reseller and services provider with hardware, lifecycle, and support offerings across Northern Europe. Comparable to 2Repair-IT in offering OEM-certified hardware lifecycle and support services, though operating in a different geography.
Direct peers
- Siewert & Kau: German IT distributor and service provider with HP distribution and value-added services including HP Care Pack resale and certified repair. Comparable to 2Repair-IT as an HP-authorized services partner serving resellers, though active primarily in German-speaking markets.
- Simac: Dutch-headquartered IT services and solutions provider with infrastructure, managed services, and staffing offerings. Comparable to 2Repair-IT as a Netherlands-rooted IT services firm serving enterprise customers, though at significantly larger scale and broader portfolio.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
2Repair-IT social profiles
Digital presence2Repair-IT compliance and trust
Trust signalCompliance5 records
2Repair-IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
2Repair-IT leadership team
Management profileNumber of profiles
Profiles1 record
2Repair-IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
2Repair-IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 2Repair-IT
What does 2Repair-IT do?
2Repair-IT is an independent ICT service provider delivering HP-authorized repair, warranty handling, maintenance contracts, HP Care Pack resales, IT staffing, and large-scale roll-out services to ICT resellers and their end customers. The company operates as an authorized HP Service Center with Gold ServiceOne Enterprise Specialist status, enabling resellers to deliver HP hardware support without holding their own certifications.
Is 2Repair-IT a public or private company?
2Repair-IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was 2Repair-IT founded?
2Repair-IT was founded in 2010. It employs 11 to 50 people.
Where is 2Repair-IT based?
2Repair-IT is headquartered in Rijswijk, Netherlands, in the Europe region.
How does 2Repair-IT make money?
Five revenue lines are on record. Maintenance Contracts are the primary driver. The others are HP Care Packs, ICT Staffing/Detachment, repair Services and IMACD Services.
Who are 2Repair-IT's main competitors?
Broad incumbents on record are Cegeka, Bechtle AG, ALSO Group, Axians (VINCI Energies), SoftwareOne (formerly Comparex), Econocom and Sogeti (Capgemini). Dustin is listed as a regional player. Direct peers are Siewert & Kau and Simac.
Does 2Repair-IT have an API?
No public API is recorded for 2Repair-IT.