Quick Fix
Quick Fix Limited is a Bangladesh-based device-repair service operator and DX Group sister concern, running 30+ service centers across 64 districts with 240 technicians, offering authorized smartphone, laptop, appliance and EV repairs to consumers and enterprise clients.
- Company typePrivate
- Founded2014
- HeadquartersDhaka, Bangladesh
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Quick Fix does
Quick Fix Limited is a Bangladesh-headquartered device-repair service operator, structured as a sister concern of DX Group, that runs a nationwide physical service network covering 64 districts through 30+ company-owned service centers supplemented by 25 collection points and 11 quick-service points. Its service portfolio spans smartphones, laptops, tablets, gaming consoles and smart watches at the consumer-electronics end, and extends into home appliances (Whirlpool, Havells, Hyundai), audio/wearables (boAt, Riversong), electricals (CHINT, Tianneng) and electric-vehicle products (AIMA, Luyuan) at the adjacent-electronics end. Core offerings include diagnostics, screen and battery replacement, motherboard-level repair, software troubleshooting, spare-parts management, and warranty plus out-of-warranty (OOW) support contracts.
The technology layer is a software-based job-tracking and CRM/MIS system that manages repair workflows across the distributed service-center footprint and exposes a real-time Service Status Tracking module to end customers via the quickfixbd.com web portal. Level 1-3 technical capability (basic troubleshooting through component-level motherboard work) is delivered by a workforce of 240 engineers and technicians operating under a centralized training and audit regime. Authorized service partnerships with brands such as Xiaomi, Huawei, Whirlpool and TCL provide warrantable repair flows and channel traffic, while the website additionally captures online service requests for direct bookings.
Revenue is generated across five streams: one-time device-repair labor and parts replacement, hardware sales of spare parts and accessories, subscription-style warranty and OOW contracts, professional training/consultation services, and an emerging B2B Business Solutions division targeting enterprise device-fleet maintenance. Go-to-market is dual-motion: walk-in consumer traffic at physical service centers combined with a sales-led enterprise channel; pricing is quote-based and not publicly disclosed. As of the latest data, the company claims 500K+ lifetime customers served, 50K+ completed repairs, and '#1 in after-sales service' positioning, supported by 10+ years of operating history under the DX Group umbrella.
Quick Fix firmographics
Firmographics- Name
- Quick Fix
- Legal name
- Quick Fix Limited
- Website
- https://quickfixbd.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Quick Fix Limited is a Bangladesh-based device-repair service operator and DX Group sister concern, running 30+ service centers across 64 districts with 240 technicians, offering authorized smartphone, laptop, appliance and EV repairs to consumers and enterprise clients.
- Ownership category
- akta.pro rank
Quick Fix industry classification
Industry- Product category
- Device Repair Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (81121), Electronic and Precision Equipment Repair and Maintenance (811210), Personal and Household Goods Repair and Maintenance (8114)
- SIC
- Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)
- akta.pro secondary industries
- Spare Parts & Replacement Components Retail (Batteries, Screens, Chargers) (CRACAJAG), Small Appliance Repair & Service (CRACAJAC)
Keywords
Where Quick Fix is headquartered
LocationHeadquarters
- HQ city
- Dhaka
- HQ country
- Bangladesh
- HQ region
- Asia
Offices26 records
Markets served
Quick Fix business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Device Repair Services: Professional repair services for smartphones, laptops, tablets, gaming consoles, and smart watches. Revenue generated from labor and parts replacement costs.
- Spare Parts Sales: Sale of genuine spare parts for device repairs. Parts are sourced through authorized vendor network.
- Accessories Sales: Retail sale of quality accessories for all device types.
- Warranty & OOW Support: Warranty services and out-of-warranty (OOW) support contracts for devices.
- Training & Consultation: Expert training and consultation services for device maintenance and repair techniques.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels2 records
Quick Fix product offering
Product offeringCore offering
Quick Fix Limited provides professional electronic device repair and maintenance services for smartphones, laptops, tablets, gaming consoles, smartwatches, and home appliances through 25+ physical service centers across Bangladesh. The company also sells genuine spare parts and device accessories, and offers warranty and out-of-warranty support contracts, authorized brand service for partners like Xiaomi and Huawei, and technical training and consultation services.
Product overview
Quick Fix Limited is a comprehensive electronic device repair and service company operating as a sister concern of DX Group in Bangladesh. The company offers a portfolio of interrelated repair and maintenance services including Mobile Device Repair, Home Appliances Repairs, Motherboard Repairs, Accessories Sales, Spare Parts Management, Warranty & OOW Support, Training & Consultation, and Soft & Tech Troubleshooting. The core offering is organized around device type-specific repair services (Phone Repair, Laptop Repair, Tablet Repair, Console Repair) supported by authorized brand service centers for Xiaomi and Huawei, with 25+ physical service center locations across Bangladesh. Additional services include real-time Service Status Tracking for customers to monitor repair progress.
Differentiator
Problem solved
Functional benefit
Products and services
- Phone Repair Service
- Laptop Repair Service
Quantifiable outcome
- 500K+ customers served
- +3 more outcomes
Companies that use Quick Fix
Customer profileSegments2 records
Ideal customer profiles2 records
Quick Fix technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Quick Fix partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and supporting.
- XiaomicoreAuthorized Xiaomi service center providing official repairs and warranty support for Xiaomi devices across Bangladesh. Multiple Xiaomi-specific service centers operating under the Quick Fix network.
- HuaweicoreAuthorized Huawei service center for device repairs and maintenance. Huawei-specific service centers available within the Quick Fix network.
- TCLsupportingBrand partnership for device repair services, providing authorized repair support for TCL products.
- HyundaisupportingBrand partnership for home appliance repair services under the Hyundai brand.
- AIMAsupportingAuthorized service partner for AIMA brand products including electric vehicles and appliances.
- WhirlpoolcoreAuthorized Whirlpool service partner for home appliance repairs and maintenance services.
- boAtsupportingBrand partnership for audio accessories and wearable device repairs under the boAt brand.
- RiversongsupportingAuthorized service partner for Riversong smartwatches and wearable devices.
- CHINTsupportingBrand partnership for electrical and electronic product repairs under the CHINT brand.
- TiannengsupportingAuthorized service partner for Tianneng battery and energy products.
- HavellssupportingAuthorized service partner for Havells electrical and home appliance products.
- LuyuansupportingBrand partnership for Luyuan electric vehicle and appliance repairs.
- DX GroupcoreParent company and sister concern relationship. Quick Fix Ltd. is a proud sister concern of DX Group, providing electronic device repair and maintenance solutions under the DX Group umbrella.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
Quick Fix competitors and assessment
Company assessmentEmerging players
- Cashify: Cashify is an India-based online and offline platform for smartphone buyback, refurbishment, and repair with service centers across Indian cities. It is comparable to Quick Fix as an emerging market consumer device repair and refurbishment player using technology-enabled job tracking, though operating in a different geography.
- iSmash: iSmash is a UK-based walk-in smartphone and tablet repair chain with multiple high-street locations offering same-day screen and battery repairs. It is comparable to Quick Fix as a multi-location consumer-facing device repair brand, though operating at smaller scale and in a different geography.
- iFixit: iFixit is the leading global DIY repair ecosystem, providing repair parts, tools, and step-by-step repair guides for consumer electronics. While it does not operate service centers, it is comparable as a repair ecosystem player that influences parts availability and repair know-how for the same end-devices Quick Fix services.
Others
- SquareTrade (Allstate): SquareTrade, owned by Allstate, provides device protection plans and coordinates repair services through partner networks in the US and select international markets. It is thematically adjacent to Quick Fix's warranty and OOW support line as a recurring-revenue service model tied to consumer electronics.
Broad incumbents
- Geek Squad (Best Buy): Geek Squad is Best Buy's device repair and tech-support service brand, operating a large multi-location footprint with both in-store and on-site service capabilities. It is a broad incumbent in the consumer device repair category, comparable to Quick Fix in its multi-tier technical capability and B2B service offering.
- uBreakiFix (Asurion): uBreakiFix, owned by Asurion, is the largest dedicated consumer electronics repair chain in North America with hundreds of locations. It is broadly comparable to Quick Fix as a multi-device, multi-brand authorized repair network with standardized repair workflows and proprietary job-tracking systems.
- Samsung Customer Service Centers: Samsung operates its own authorized service center network across South Asia for warranty and out-of-warranty device repairs. It competes directly with Quick Fix for authorized repair volumes and is comparable in offering genuine parts, standardized workflows, and brand-tied service quality.
- Apple Authorized Service Providers: Apple's authorized service provider network (including iStore and independent ASPs in South Asia) offers official repairs using genuine Apple parts. The model is directly comparable to Quick Fix's authorized partnership structure for Xiaomi, Huawei, and Whirlpool, though Apple has stricter technician certification requirements.
Direct peers
- Carlcare: Carlcare is Transsion Holdings' authorized after-sales service brand operating across South Asia, Africa, and other emerging markets including Bangladesh. It runs a large authorized service center network for Tecno, Infinix, and Itel devices — the closest direct analog to Quick Fix's authorized multi-brand service center model.
Regional players
- Batteries Plus: Batteries Plus is a US-based chain specializing in device batteries, repairs, and accessories with hundreds of franchise locations. While focused on a different geography and with a heavier batteries/accessories mix, its multi-location physical-store repair model is structurally similar to Quick Fix's walk-in service center network.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Quick Fix social profiles
Digital presenceQuick Fix financial estimates
Financial estimateRevenue estimate
Valuation estimate
Quick Fix leadership team
Management profileNumber of profiles
Profiles1 record
Quick Fix funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Quick Fix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Quick Fix
What does Quick Fix do?
Quick Fix Limited provides professional electronic device repair and maintenance services for smartphones, laptops, tablets, gaming consoles, smartwatches, and home appliances through 25+ physical service centers across Bangladesh. The company also sells genuine spare parts and device accessories, and offers warranty and out-of-warranty support contracts, authorized brand service for partners like Xiaomi and Huawei, and technical training and consultation services.
Is Quick Fix a public or private company?
Quick Fix is a private company. It is classified as corporate owned and is currently operating.
When was Quick Fix founded?
Quick Fix was founded in 2014. It employs 101 to 250 people.
Where is Quick Fix based?
Quick Fix is headquartered in Dhaka, Bangladesh, in the Asia region.
How does Quick Fix make money?
Five revenue lines are on record. Device Repair Services are the primary driver. The others are spare Parts Sales, accessories Sales, warranty & OOW Support and training & Consultation.
Who are Quick Fix's main competitors?
Emerging players on record are Cashify, iSmash and iFixit. SquareTrade (Allstate) is listed as an others. Broad incumbents are Geek Squad (Best Buy), uBreakiFix (Asurion), Samsung Customer Service Centers and Apple Authorized Service Providers. Carlcare is listed as a direct peer. Batteries Plus is listed as a regional player.
Does Quick Fix have an API?
No public API is recorded for Quick Fix.
What industry is Quick Fix in?
Quick Fix's product category is Device Repair Services. Its primary akta.pro industry code is CRACAJAA, Consumer Device Repair Services (Phones, Tablets, PCs), with a secondary code of CRACAJAG, Spare Parts & Replacement Components Retail (Batteries, Screens, Chargers). Its NAICS code is 81121 and its SIC code is 7600.