My Choice Support Network

What My Choice Support Network does

My Choice Support Network is a privately held, NDIS-registered boutique disability support service provider headquartered in South Morang, Victoria, Australia. Founded in 2018, the company delivers a comprehensive portfolio of disability support services to NDIS participants and their families in Melbourne's Northern suburbs, operating from a single location at 797 Plenty Road with office hours Tuesday through Friday and 24/7 service availability. The service catalogue spans NDIS Core Supports (assistance with daily activities, community access and transport, group and centre-based activities, community events, STA/SIL accommodation, garden maintenance, house cleaning) and Capacity Building Supports (community nursing, positive behaviour support), with clinical capabilities extending to wound care, medication management, catheter and tracheostomy care, and respiratory support.

The business is funded almost entirely through NDIS participant plan allocations across Core and Capacity Building categories, supplemented by modest pay-as-you-go revenue from community event tickets such as the weekly Friday Community Disco at Riverside Community Activity Centre. The company runs a direct-to-consumer, community-led go-to-market model: prospective participants and families reach out via website forms, and the company drives awareness and engagement through regular inclusive events (disco nights, trivia, Disco Dating, game days), an email newsletter, and organic social media. Differentiators include person-centred planning, a stated commitment to LGBTIQ+ and Indigenous inclusion, and a home-like centre-based activity environment; the underlying technology stack is limited to standard website, ticketing, and email tooling, with no proprietary platform, mobile application, or AI components disclosed.

The company has 11-50 employees, no disclosed external investors or parent company, no funding rounds, and no merger, acquisition, or partnership activity on record. Operations are scoped to a single regional market, and revenue, ARR, and participant counts are not publicly disclosed.

Name

My Choice Support Network

Legal name

My Choice Support Network

Website

https://mychoicesupport.com.au

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

My Choice Support Network is an NDIS-registered boutique disability support provider in Victoria's Northern suburbs, delivering personal care, community access, accommodation, nursing, and behaviour support services to NDIS participants and their families. Revenue is funded through NDIS plan allocations and community event ticketing.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industry

Recreational Outings, Community Participation & Mobility Support (Non-Clinical) (HSABAAAI)

Keywords

• Disability support services
• NDIS support coordination
• Community nursing care
• Personal care assistance
• Supported independent living

Headquarters

HQ city

South Morang

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. NDIS Funded Disability Support Services: Government-funded support services through the National Disability Insurance Scheme (NDIS). Services are funded under Core Supports (daily activities, community participation, transport) and Capacity Building Supports (skill development, relationships, wellbeing). Revenue is recurring based on participant support plans.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

My Choice Support Network is an NDIS-registered boutique disability support provider delivering in-person disability services to participants in South Morang, Victoria and surrounding areas. The company provides a comprehensive range of supports across daily living, community access, group activities, accommodation, nursing, behaviour support, domestic maintenance, and community events, all delivered under NDIS plans and tailored through person-centred planning.

Product overview

My Choice Support Network is a boutique disability support service provider offering a comprehensive portfolio of NDIS-registered support services designed to help individuals with disabilities maintain independence and stay connected with the community. The service portfolio consists of Core Support Services including Assistance with Daily Activities (personal care, meal preparation), Community Access and Participation (transport and accompaniment services), Group and Centre Based Activities (structured programs five days a week), Community Events (discos, trivia, social gatherings), STA and SIL Accommodation (respite and independent living), Garden and Lawn Maintenance, House Cleaning Services, and Community Nursing (wound care, medication management, respiratory support). Additionally, Capacity Building Support Services include Implementing Positive Behaviour Support. The company also runs a Community Disco program as a recurring community engagement initiative. Services are tailored to individual needs through person-centred support plans.

Differentiator

Problem solved

Functional benefit

Products and services

• Assistance with Daily Activities Personal daily-living support for NDIS participants covering self-care, household tasks, and routine activities, delivered in participants' homes and community settings in the South Morang/northern Melbourne area.
• Community Access and Participation (Social and Civic Participation) Support to help NDIS participants take part in social, recreational, and civic activities in the community, building skills, independence, and community involvement.
• Group and Centre-Based Activities Structured group programs delivered in centres and community venues, providing NDIS participants with shared activities, skill-building, and peer engagement.
• Community Events Provider-hosted community events, including recurring social events like the Community Disco, designed for NDIS participants and their families.
• STA and SIL Accommodation NDIS-funded accommodation services comprising Short-Term Accommodation (STA) for respite and Supported Independent Living (SIL) housing with on-site support for participants.
• Garden and Lawn Maintenance (House and Yard Maintenance) NDIS-funded yard and garden maintenance support delivered to participants' homes, including lawn care and general outdoor upkeep as part of the household tasks support category.
• House Cleaning Services Domestic cleaning support delivered to NDIS participants in their homes under the household tasks support category.
• Community Nursing In-home and community-based nursing care delivered by qualified nurses to NDIS participants, addressing clinical care needs in alignment with NDIS funding categories.
• Implementing Positive Behaviour Support Delivery of positive behaviour support plans for NDIS participants, including implementation of strategies developed by behaviour specialists to reduce behaviours of concern and build skills.
• Community Disco Recurring community disco-style social event hosted by the provider for NDIS participants and their families, offered as part of the Community Events program.

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Yooralla: Major Victorian NDIS-registered disability service provider offering personal care, accommodation, therapy, and community participation. Highly comparable as a Melbourne-based, multi-service NDIS provider competing in overlapping catchments with My Choice Support Network.
• Wellways Australia: National NDIS and mental health disability support provider delivering accommodation, community participation, and recovery-focused services. Comparable NDIS service mix and community-led care model to My Choice Support Network.
• Wallara Australia: NDIS-registered provider in Victoria delivering supported independent living, day programs, community access, and behaviour support. Closely comparable service portfolio and participant segment to My Choice Support Network.
• Scope Australia: Victorian disability service provider delivering accommodation, therapy, and NDIS support coordination across the state. Comparable service mix and Victoria-centric footprint to My Choice Support Network.
• Minda Inc: South Australian disability service provider delivering accommodation, community participation, and supported employment under NDIS. Comparable service portfolio though geographically focused on SA rather than Victoria.
• Mambourin Enterprise: NDIS-registered provider offering supported employment, community participation, and disability support services across Victoria. Overlaps with My Choice Support Network on community participation and Core Supports.

Broad incumbents

• Aruma: Large national NDIS disability services provider (formerly House with No Steps + Aruma), offering daily living, accommodation (SIL/STA), therapy, and community participation. Direct overlap on NDIS service categories with My Choice Support Network, but operating across multiple states.
• Life Without Barriers: One of Australia's largest NDIS-registered disability and out-of-home care providers, offering Core Supports, accommodation, and therapeutic services nationally. Comparable because it competes for the same NDIS-funded participant pool, but with vastly greater scale and geographic reach than My Choice Support Network.
• Melbourne City Mission: Large Melbourne-based community services organisation providing disability, homelessness, and family services including NDIS support. Comparable as a Victorian multi-service human services provider competing for NDIS participants.

Emerging players

• Plan Partners: NDIS plan management and support coordination provider that helps participants choose and pay providers like My Choice Support Network. Adjacent to My Choice Support Network's core service model, representing both a referral channel and a potential competitive intermediary.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/mychoicesupportnetwork
• LinkedInlinkedin.com/company/my-choice-support-network

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about My Choice Support Network