WellSystems
WellSystems is a Moscow-based IT outsourcing provider offering subscription-based managed IT services, including server administration, LAN maintenance, IP telephony, cloud DaaS, and 24/7 technical support, to small and medium businesses in Russia.
- Company typePrivate
- Founded2007
- HeadquartersMoscow, Russia
- Headcount51–100
- GTM typeB2B
- OfferingServices
What WellSystems does
WellSystems (legal name ООО «Абонент сервис»; wellsystems.ru) is a Moscow-based IT outsourcing provider founded in 2007 that sells managed IT services to small and medium businesses in Russia. The company delivers a bundled subscription portfolio covering server administration (Windows, Linux, BSD), local area network setup and maintenance, IP telephony based on the Asterisk platform, cloud-based Desktop as a Service (DaaS), office equipment support, and 24/7 user technical support. Services are sold direct-to-client via a website pricing calculator and SLA-backed contracts, with a minimum monthly order of 18,000 RUB and per-endpoint pricing (e.g., 3,200 RUB/month for Windows server administration, 5,600 RUB/month for Linux/BSD servers, 3,000 RUB/user/month for the DaaS cloud desktop, 890 RUB/month for IP telephony administration, and 19,000 RUB/month for the on-site visiting system administrator service). One-time LAN installation fees from 1,200 RUB per port provide a secondary, smaller revenue stream. The company holds a registered trademark (FIPS #406951) and cites enterprise clients including MCN Telecom, Gretsch-Unitas Group, Electronic Money, Olfogeo, and All4net, while its primary target segment is Moscow-based SMBs seeking a cost-efficient alternative to full-time in-house IT staff.
Technically, the platform is a hybrid managed services operation combining remote administration over VPN-secured channels with on-site response (advertised at under 2 hours within Moscow). Staff hold certifications from Microsoft, VMware, Cisco, Citrix, MikroTik, and Tlink, and infrastructure monitoring is built on Zabbix. The DaaS offering pre-provisions cloud virtual desktops with Microsoft Office, 1C, CRM, and bank-client software, plus weekly data backup and 24/7 support. The company has no proprietary AI/ML features, no public API, no disclosed SDK, and operates entirely from a single Moscow office (2nd Nagatinsky Proezd, Building 8) with no disclosed plans for geographic expansion outside Russia.
The business model is subscription-led monthly recurring revenue with one-time installation fees. The go-to-market is sales-led and direct: SEO-driven website, online pricing calculator, phone/email contact, and word-of-mouth referrals. No paid advertising, social media marketing, channel partners, resellers, or marketplace presence are disclosed. There have been no funding rounds, no M&A activity, no reported leadership changes, and no publicly disclosed revenue figures.
WellSystems firmographics
Firmographics- Name
- WellSystems
- Legal name
- ООО «Абонент сервис»
- Website
- https://wellsystems.ru
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- WellSystems is a Moscow-based IT outsourcing provider offering subscription-based managed IT services, including server administration, LAN maintenance, IP telephony, cloud DaaS, and 24/7 technical support, to small and medium businesses in Russia.
- Ownership category
- akta.pro rank
WellSystems industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Facilities Support Management Services (8744), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)
- akta.pro secondary industry
- Private Cloud Platforms (On‑Prem Cloud Stacks) (HDABABAA)
Keywords
Where WellSystems is headquartered
LocationHeadquarters
- HQ city
- Moscow
- HQ country
- Russia
- HQ region
- Europe
Offices1 record
Markets served
WellSystems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- IT Outsourcing Subscription Services: Monthly subscription fees for comprehensive IT support covering computers, servers, office equipment, IP telephony, and local networks. Pricing based on quantity of endpoints (computers, servers, equipment) and number of monthly site visits.
- Server Administration Services: Monthly per-server fees for Windows (3,200 RUB/month) and Linux (5,600 RUB/month) server support and monitoring.
- Cloud Office (DaaS): Per-user monthly subscription (3,000 RUB per user/month) for cloud remote desktop access including necessary software, data backup, and 24/7 support.
- IP Telephony Services: Monthly subscription for IP telephony administration starting from 890 RUB/month.
- Visiting System Administrator: Monthly fee for on-site IT support including 2 planned visits and 2 emergency visits per month for small companies (up to 15 computers) at 19,000 RUB/month.
- Local Area Network Installation: One-time installation fees for structured cabling (from 1,200 RUB per port) and network setup services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Minimum Service Package - 18,000 RUB/month |
| Subscription | Monthly | Visiting System Administrator - 19,000 RUB/month |
| Subscription | Monthly | Windows Server Support - 3,200 RUB/month |
| Subscription | Monthly | Linux Server Support - 5,600 RUB/month |
| Per seat | Monthly | Cloud Office - 3,000 RUB/user/month |
| Subscription | Monthly | IP Telephony Administration - from 890 RUB/month |
| Unit Pricing | Pay-as-you-go | LAN Installation - from 1,200 RUB/port |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
WellSystems product offering
Product offeringCore offering
WellSystems provides outsourced IT support and infrastructure management for small and medium businesses in Moscow on a monthly subscription basis backed by SLAs. Core services cover server administration (Windows, Linux, BSD), cloud remote desktops (DaaS), local network setup and maintenance, office equipment support, IP telephony, and 24/7 end-user technical support, with add-ons for on-site visiting system administration and office equipment procurement.
Product overview
WellSystems is an IT outsourcing company providing comprehensive managed IT services for small and medium businesses in Moscow since 2007. The offering is a unified service model where all core services (server administration, cloud remote desktops, local network maintenance, office equipment maintenance, IP telephony, and 24/7 technical support) are delivered as an integrated package under the company's subscription service. Additional add-on services include on-site visiting system administrator and office equipment procurement. All services are covered by SLA agreements and included in the monthly subscription fee, with infrastructure modernization and cost optimization being key value propositions.
Differentiator
Problem solved
Functional benefit
Products and services
- Server Administration Services Setup and maintenance of Windows, Linux, and BSD servers including automated backup systems, Active Directory management, antivirus control, and 24/7 health monitoring. Sold on a per-server monthly subscription (Windows 3,200 RUB/month; Linux/BSD 5,600 RUB/month) for SMB customers in Moscow.
- Cloud Remote Desktop Service (DaaS) Cloud-based virtual desktop service operating on a Desktop-as-a-Service (DaaS) model, providing secure remote access to corporate applications (Microsoft Office, 1C, CRM, bank-client software) from any device, with data backed up in distributed storage. Priced at 3,000 RUB per user per month with free connection and data migration.
- Local Network Maintenance Network equipment setup and configuration, backup internet channel provisioning, information security implementation, internet access restrictions, and remote access to the local network. Includes structured cabling installation from 1,200 RUB per port as a one-time fee.
- Office Equipment Maintenance Printer and scanner connection and support, shared printing and scanning access setup, print server maintenance, user training, and troubleshooting of minor issues for SMB office environments.
- IP Telephony Service Connection, configuration, and maintenance of IP telephony to office or cloud PBX based on the Asterisk platform, including automatic attendants, call distribution, call forwarding, voice mail, call recording, and audio/video conferencing setup. Subscription starts from 890 RUB per month.
- Visiting System Administrator On-site IT support service for small companies with up to 15 computers, including 2 scheduled monthly visits (1st and 3rd week) for preventive maintenance and 2 emergency visits for issue resolution. Priced at 19,000 RUB per month.
- Office Equipment Procurement
Quantifiable outcome
- IT maintenance costs reduced by 50% compared to full-time system administrator salary
- +2 more outcomes
Companies that use WellSystems
Customer profileNamed customers5 records
Segments1 record
Ideal customer profiles1 record
WellSystems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
WellSystems partnerships and signals
Strategic signalScale indicators2 records
Recent moves4 records
Expansion highlights5 records
WellSystems competitors and assessment
Company assessmentBroad incumbents
- Sitronics Group: Russian IT company operating in systems integration, software, and digital solutions with exposure to infrastructure and cloud services. Comparable as a domestic incumbent with overlapping IT services and managed infrastructure capabilities.
- Softline: Major Russian and international IT solutions and services provider offering managed services, cloud, and licensing. Comparable as a broader IT outsourcing and cloud services peer with overlapping SMB-to-enterprise coverage.
- Jet Infosystems: Established Russian IT services company providing managed IT services, infrastructure outsourcing, and systems integration. Comparable as a Moscow-headquartered IT outsourcing competitor with similar SLA-driven service model.
- LANIT: One of Russia's largest IT services groups offering outsourcing, systems integration, and consulting. Directly comparable as a domestic Russian IT outsourcing provider serving SMB through enterprise clients, though with substantially broader scale and portfolio than WellSystems.
- Croc Incorporated: Large Russian IT company providing data center services, managed IT, cloud, and systems integration. Comparable as a domestic IT services competitor with infrastructure management and cloud offerings overlapping WellSystems' DaaS and server administration services.
- Accenture (Russia/CIS operations): Global IT services and outsourcing giant providing managed infrastructure, cloud, and IT support. Comparable as a managed IT services peer at vastly larger scale; useful as a benchmark for service delivery standards.
Direct peers
- ICL Services: Russian IT outsourcing and managed services company delivering server administration, network support, and 24/7 technical support to corporate clients. Directly comparable business model focused on infrastructure outsourcing with SLA contracts.
- IT-GRAD (part of Stack Group): Russian cloud and IT outsourcing provider offering DaaS, managed servers, and infrastructure services. Directly comparable business model focused on virtual desktop infrastructure and remote IT support, similar to WellSystems' Cloud Office offering.
Regional players
- CompTek: Russian IT distributor and services provider offering networking equipment, server solutions, and managed services. Comparable as a Russian IT services and infrastructure peer, though primarily a distributor with adjacent services.
Others
- Kraftway: Russian IT manufacturer and services provider of computing equipment and infrastructure solutions. Comparable as a domestic IT infrastructure peer supplying hardware and services to Russian enterprise and SMB clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights7 records
Customer concentration
WellSystems social profiles
Digital presenceWellSystems financial estimates
Financial estimateRevenue estimate
Valuation estimate
WellSystems leadership team
Management profileNumber of profiles
WellSystems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
WellSystems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about WellSystems
What does WellSystems do?
WellSystems provides outsourced IT support and infrastructure management for small and medium businesses in Moscow on a monthly subscription basis backed by SLAs. Core services cover server administration (Windows, Linux, BSD), cloud remote desktops (DaaS), local network setup and maintenance, office equipment support, IP telephony, and 24/7 end-user technical support, with add-ons for on-site visiting system administration and office equipment procurement.
Is WellSystems a public or private company?
WellSystems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was WellSystems founded?
WellSystems was founded in 2007. It employs 51 to 100 people.
Where is WellSystems based?
WellSystems is headquartered in Moscow, Russia, in the Europe region.
How does WellSystems make money?
Six revenue lines are on record. IT Outsourcing Subscription Services are the primary driver. The others are server Administration Services, cloud Office (DaaS), IP Telephony Services, visiting System Administrator and local Area Network Installation.
Who are WellSystems's main competitors?
Broad incumbents on record are Sitronics Group, Softline, Jet Infosystems, LANIT, Croc Incorporated and Accenture (Russia/CIS operations). Direct peers are ICL Services and IT-GRAD (part of Stack Group). CompTek is listed as a regional player. Kraftway is listed as an others.
Does WellSystems have an API?
No public API is recorded for WellSystems.
What industry is WellSystems in?
WellSystems's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAK, Captive/Global In-House Center (GIC) Setup & Managed Services, with a secondary code of HDABABAA, Private Cloud Platforms (On‑Prem Cloud Stacks). Its NAICS code is 54151 and its SIC code is 8744.