Visa Service Desk
Visa Service Desk is a privately held Dutch professional services firm in The Hague that handles business visa applications, document legalisations, immigration cases, and passport/maritime documents for corporate clients across 30+ destination countries via a secure online portal.
- Company typePrivate
- Founded2019
- HeadquartersDen Haag, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Visa Service Desk does
Visa Service Desk is a privately held Dutch professional services firm headquartered at Parkstraat 99 in The Hague (KVK: 74425331) that provides end-to-end handling of visa applications, document legalisations, immigration cases, and passport/maritime documentation primarily for corporate clients. Its core product set is organised into four service lines — Visas, Legalisations, Immigration, and Passport/Maritime — covering business visa processing across 30+ destination countries, apostille and embassy legalisation handling, residence permits and MVV applications, and passport renewal/replacement services (including seaman's books) for nationalities such as US, British, Ghanaian, Indian, South African, and Nigerian. The company operates through a secure client portal that supports online application submission, document upload, automated form auto-population for repeat clients, and real-time status tracking; it also offers an on-site 'Exclusive Meet & Assist' service and a Premium Chauffeur Service for biometric appointments within the Netherlands.
The business model is fee-for-service professional services with pay-as-you-go billing: standard administration fees (€66.88 ex VAT), express fees (€120.39), premium service tiers (€119.93), meet & assist packages (€352.73+), courier services (€67-€170), and country-specific invitation letter procurement (e.g., Saudi Arabia business multiple entry at €1,316.86). A 'no cure, no pay' policy applies to legalisations, and pricing is published transparently on the website. Go-to-market is sales-led and digital-first: a corporate-targeted website with destination calculators, Trustpilot reviews, email newsletter, and an extensive FAQ drive top-of-funnel demand, while courier pickup/delivery and The Hague-based on-site services support fulfillment. The company is ISO/IEC 27001 certified (DNV certificate C845661), independently owned with no external funding, parent company, or M&A activity disclosed, and serves a distributed, transaction-based customer base with no named enterprise anchor accounts in source data.
Visa Service Desk firmographics
Firmographics- Name
- Visa Service Desk
- Legal name
- Visa Service Desk
- Website
- https://visaservicedesk.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Visa Service Desk is a privately held Dutch professional services firm in The Hague that handles business visa applications, document legalisations, immigration cases, and passport/maritime documents for corporate clients across 30+ destination countries via a secure online portal.
- Ownership category
- akta.pro rank
Visa Service Desk industry classification
Industry- Product category
- Visa and Immigration Services
- NAICS
- Travel Agencies (56151), Other Travel Arrangement and Reservation Services (56159), Translation and Interpretation Services (541930)
- SIC
- International Affairs (9721), Services-Management Services (8741)
- akta.pro primary industry
- Business Visa Application & Processing Services (THACAKAA)
- akta.pro secondary industries
- Corporate Visa, Immigration & Compliance Travel Services (THAKACAJ), Immigration, Visa & Work Authorization Support (HSAKAJAF), Immigration Support Services (Translations, Certified Copies, Biometrics, Medicals) (THACAKAH), Immigration Case Management Platforms & Document Workflow (THACAKAD)
Keywords
Where Visa Service Desk is headquartered
LocationHeadquarters
- HQ city
- Den Haag
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
Visa Service Desk business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Visa Application Processing Services: Service fees for handling business visa applications worldwide, including document preparation, submission to embassies/consulates, and tracking services
- Legalisation Services: Document legalisation handling including apostille services, embassy legalisation, notary services, and translation services
- Immigration Services: Handling of residence permits, MVV applications, and naturalisation processes
- Passport and Maritime Document Services: Application, renewal, and replacement services for passports and maritime documents including seaman's books
- Premium Add-on Services: Premium service packages, meet & assist services, courier services, photo services, and form completion services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Standard Visa Processing |
| Unit Pricing | Pay-as-you-go | Courier Services |
| Other | Pay-as-you-go | Premium Support Services |
| Unit Pricing | Pay-as-you-go | Invitation Services |
| Unit Pricing | Pay-as-you-go | Legalisation Handling Fees |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Visa Service Desk product offering
Product offeringCore offering
Visa Service Desk is a corporate-focused specialist that processes visa applications, document legalisations, immigration cases, and passport/maritime documents on behalf of business clients. The company manages the end-to-end consular and immigration workflow through a secure online portal, offering optional value-added services such as Meet & Greet at embassies, premium processing, and on-site visits. Its customers are primarily organisations whose staff require cross-border travel, assignment, or maritime certification.
Product overview
Visa Service Desk is a professional visa and document services platform offering four core service areas: Visas (business visa applications worldwide), Legalisations (document authentication for official use abroad), Immigration (residence permits, MVV, naturalisation), and Passport/Maritime (passport and seaman's book services). The platform operates through a secure client portal with optional premium add-on services including Premium Service (dedicated specialist), Exclusive Meet & Assist (in-person office visits), Global VIP Meet and Assist, Premium Chauffeur Service, Flight Service, Courier Pick-up, Pre-application Check, Form Completion, Photo Service, and Travel Emergency Registration. Additional services include Digital Visa Scan, Draft Employer Statement, and Invitation Service for specific countries. The company holds ISO 27001 certification and serves corporate clients from their head office in The Hague, Netherlands.
Differentiator
Problem solved
Functional benefit
Products and services
- Visa Application Services End-to-end corporate visa application processing for employees travelling internationally, covering documentation preparation, submission to embassies/consulates, and follow-up to issuance.
- Document Legalisation Services Authentication and legalisation of corporate and personal documents (such as contracts, powers of attorney, and educational certificates) required for use abroad.
- Corporate Immigration Services Processing of long-stay visas, work permits, residence permits, and dependent/family immigration applications for corporate clients managing international assignments.
- Passport and Maritime Document Services Handling of passport renewals, seaman's books, flag state endorsements, and other maritime certifications for corporate clients with seafaring personnel.
- Premium Processing Service Expedited, priority handling of visa or document cases for corporate clients with urgent travel or assignment timelines.
- Exclusive Meet & Assist Service In-person accompaniment and support at consulates or embassies for complex visa or legalisation submissions.
- On-Site Visit Service
Quantifiable outcome
- Transparent pricing with no hidden fees
- +1 more outcomes
Companies that use Visa Service Desk
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles1 record
Visa Service Desk technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Visa Service Desk partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
Visa Service Desk competitors and assessment
Company assessmentDirect peers
- iVisa: Digital-first visa and travel document service providing online application, status tracking, and document handling across 80+ countries, competing on self-service convenience versus Visa Service Desk's specialist-assisted model.
- Apostille International: Specialist in document legalisation, apostille, and embassy authentication services, directly competing with Visa Service Desk's legalisation sub-products (export, official documents, apostille convention).
- Atlas Travel & Technology Group: Corporate travel management company offering visa and passport services alongside broader travel programme management, comparable in targeting corporate clients needing visa support.
- Travisa (now part of CIBT): Specialist in business visa and passport services with global coverage and corporate client focus, overlapping directly with Visa Service Desk's visa and passport/maritime service lines.
- VisaHQ: Online visa application platform offering business and tourist visa services across many countries with a digital portal and tracking, closely mirroring Visa Service Desk's core product and delivery model.
- CIBT (CIBTvisas / Newland Chase): Global market leader in corporate visa and passport services, directly competing with Visa Service Desk on end-to-end business visa processing, immigration support, and document legalisation for enterprise clients.
Emerging players
- Sherpa: Digital visa and entry requirements platform providing country-specific guidance and application support, an emerging digital-first competitor intersecting with Visa Service Desk's destination information and application services.
Broad incumbents
- CWT (Carlson Wagonlit Travel): Major corporate travel management incumbent offering visa, passport, and immigration support as part of enterprise travel programmes, an indirect competitor with overlap in the corporate visa service segment.
- BCD Travel: Large global corporate travel management company whose managed travel programmes include visa and passport assistance for travelling employees, competing indirectly by bundling visa support with broader travel spend.
- Fragomen: Global corporate immigration law firm handling work permits, residence permits, and naturalisation for multinational employers, overlapping with Visa Service Desk's Immigration service line for corporate clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Visa Service Desk social profiles
Digital presenceVisa Service Desk compliance and trust
Trust signalCompliance1 record
Visa Service Desk financial estimates
Financial estimateRevenue estimate
Valuation estimate
Visa Service Desk leadership team
Management profileNumber of profiles
Visa Service Desk funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Visa Service Desk M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Visa Service Desk
What does Visa Service Desk do?
Visa Service Desk is a corporate-focused specialist that processes visa applications, document legalisations, immigration cases, and passport/maritime documents on behalf of business clients. The company manages the end-to-end consular and immigration workflow through a secure online portal, offering optional value-added services such as Meet & Greet at embassies, premium processing, and on-site visits. Its customers are primarily organisations whose staff require cross-border travel, assignment, or maritime certification.
Is Visa Service Desk a public or private company?
Visa Service Desk is a private company. It is classified as unknown and is currently operating.
When was Visa Service Desk founded?
Visa Service Desk was founded in 2019. It employs 11 to 50 people.
Where is Visa Service Desk based?
Visa Service Desk is headquartered in Den Haag, Netherlands, in the Europe region.
How does Visa Service Desk make money?
Five revenue lines are on record. Visa Application Processing Services are the primary driver. The others are legalisation Services, immigration Services, passport and Maritime Document Services and premium Add-on Services.
Who are Visa Service Desk's main competitors?
Direct peers on record are iVisa, Apostille International, Atlas Travel & Technology Group, Travisa (now part of CIBT), VisaHQ and CIBT (CIBTvisas / Newland Chase). Sherpa is listed as an emerging player. Broad incumbents are CWT (Carlson Wagonlit Travel), BCD Travel and Fragomen.
Does Visa Service Desk have an API?
No public API is recorded for Visa Service Desk.
What industry is Visa Service Desk in?
Visa Service Desk's product category is Visa and Immigration Services. Its primary akta.pro industry code is THACAKAA, Business Visa Application & Processing Services, with a secondary code of THAKACAJ, Corporate Visa, Immigration & Compliance Travel Services. Its NAICS code is 56151 and its SIC code is 9721.