ShipTection

What ShipTection does

ShipTection, LLC is a private U.S.-based company that operates as a Shopify-integrated shipping protection app for e-commerce merchants. The platform enables merchants selling physical goods on Shopify to offer insurance against lost, damaged, or stolen packages at checkout, with two pricing models: a customer-funded option (where consumers pay a small fee and merchants earn a revenue share) and a merchant-funded option (where the merchant covers the cost as a value-added service). Distribution is product-led through the Shopify App Store with 1-click installation, supplemented by a Calendly-based demo booking and an onboarding specialist for assisted setup; billing flows through Shopify's payment infrastructure.

Technically, ShipTection is a SaaS platform that embeds a checkout widget on merchant stores, processes claims through an automated Claims Bot and email intake, and routes claims to its licensed insurance partners for resolution. The core insurance is procured and administered by InsureShip (Online Shipping Insurance Services, Inc., License #0G55434), with policies underwritten by The Navigators Group and The Hartford (both A.M. Best A+); EasyPost and Shipsurance serve as alternative insurance partners. ShipTection is a subsidiary of RevUp Technology, with 1-10 employees, and has cumulatively processed over 2M orders and $200M+ in merchandise while maintaining a 98%+ claims approval rate with most claims resolved within 24 hours. No external funding rounds or revenue figures are publicly disclosed.

Name

ShipTection

Legal name

ShipTection, LLC

Website

https://shiptection.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

ShipTection is a Shopify-integrated shipping protection app that lets e-commerce merchants offer insurance against lost, damaged, or stolen packages at checkout, with optional customer-funded revenue share. It operates as a licensed producer through insurance partners and is a subsidiary of RevUp Technology.

Ownership category

akta.pro rank

Product category

E-commerce Shipping Insurance

NAICS

Direct Insurance (except Life, Health, and Medical) Carriers (52412)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Inland Marine Insurance (Transit, Equipment & Installation) (FSAJAHAB)

akta.pro secondary industry

Ocean Marine Insurance (Hull, Cargo & Freight) (FSAJAHAA)

Keywords

• Shipping protection insurance
• Ecommerce shipping software
• Package loss coverage
• Claims processing platform
• Shopify shipping app

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Customer-Funded Shipping Protection: Customers pay a small fee at checkout to protect their order. Merchants keep a portion of the collected premium as revenue. This creates a new revenue stream for merchants at zero additional cost.
2. Merchant-Funded Shipping Protection: Merchants cover the cost of ShipTection for their customers as a value-added service. This builds customer trust and improves conversion rather than generating direct revenue.
3. Insurance Partner Commission: ShipTection acts as a licensed producer through Insurance Partners (OSIS/InsureShip) and earns commission by procuring cargo insurance policies via authorized underwriters. The company extends shipping protection to consumers on behalf of these partners.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

ShipTection is a Shopify-integrated SaaS platform that enables e-commerce merchants to offer shipping protection insurance against packages that are lost, damaged, or stolen in transit. The platform provides a 1-click Shopify app installation with an embedded checkout widget, an automated Claims Bot for online claim filing, and flexible funding options (customer-funded with revenue share, or merchant-funded subscription). Claims are processed within 24 hours through licensed insurance partners and A-rated underwriters, and merchants are onboarded by a dedicated ShipTection Onboarding Specialist.

Product overview

ShipTection is a shipping protection platform for e-commerce merchants operating as a Shopify app. The core product is the ShipTection Shipping Protection service, which offers two pricing models: Customer-Funded Protection (where customers pay and merchants earn revenue) and Merchant-Funded Protection (where merchants cover costs). Claims are processed through an automated Claims Bot. ShipTection partners with multiple insurance providers including InsureShip/OSIS (underwritten by The Navigators Group and The Hartford), EasyPost, and Shipsurance, each with varying coverage limits and terms.

Differentiator

Problem solved

Functional benefit

Products and services

• ShipTection Shipping Protection Shopify-integrated shipping protection service that lets e-commerce merchants offer customers insurance against lost, damaged, or stolen packages during transit, with claims handled through an automated Claims Bot and resolved within 24 hours.
• ShipTection / InsureShip Program Shipping protection program powered by InsureShip (Online Shipping Insurance Services, Inc., DBA InsureShip, License #0G55434), underwritten by The Navigators Group and The Hartford with A.M. Best Rating A+ 'Excellent'. Coverage limits include a $5,000 parcel limit and $7,500 shipment limit.
• ShipTection / EasyPost Program Shipping protection program powered by EasyPost that covers lost, stolen, or damaged packages after entering the carrier's network, with coverage up to $5,000 for standard plans and up to $15,000 for custom plans.
• ShipTection / Shipsurance Program Shipping protection program administered through Shipsurance as an alternative insurance partner for merchants using the ShipTection platform.

Quantifiable outcome

• 98%+ claims approval rate
• +3 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Five partnerships are on record, tiered core and major.

• RevUp TechnologycoreOthersRevUp Technology is the parent company of ShipTection. ShipTection is described as a RevUp Technology app. RevUp Technology provides the infrastructure and company backing for the ShipTection shipping protection platform.
• InsureShip (Online Shipping Insurance Services, Inc.)coreTechnology or IntegrationOSIS is ShipTection's primary licensed insurance partner and policy administrator. The company DBA InsureShip, License #0G55434, located at 3211 Cahuenga West Suite #200, Los Angeles CA 90068. ShipTection is powered by InsureShip and uses OSIS to procure cargo insurance policies via authorized underwriters. OSIS handles all ShipTection claims processing.
• The Navigators GroupmajorTechnology or IntegrationOne of the insurance underwriters for ShipTection shipping protection policies. Insures parcels and contents against damage or loss during transit. Has an A.M. Best Rating A+ 'Excellent'.
• The HartfordmajorTechnology or IntegrationInsurance underwriter for ShipTection shipping protection policies. Co-underwriter with The Navigators Group. Has an A.M. Best Rating A+ 'Excellent'.
• ShopifycoreTechnology or IntegrationShopify is the primary platform for ShipTection's distribution. ShipTection operates as a Shopify App with 1-click integration. The app is downloadable from the Shopify App Store and integrates with merchant storefronts and checkout. Billing is processed through Shopify.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Shipsurance: Shipsurance is a parcel shipping insurance provider and existing ShipTection partner. It offers comparable shipping-insurance products to merchants and is a direct competitive alternative in the same cargo insurance space.
• Route: Route is a leading Shopify app offering shipping protection (and related package tracking/returns). It directly competes with ShipTection for the same Shopify-merchant customer base with a similar customer-funded protection model.
• EasyPost: EasyPost provides shipping insurance APIs (covering lost, stolen, or damaged packages up to $5,000), and is also a ShipTection insurance partner. It competes in the same shipping protection space via a developer/enterprise API offering.
• AfterShip: AfterShip provides a shipping protection product alongside its shipment tracking platform, directly competing with ShipTection on Shopify. Its broader tracking suite gives it a stronger incumbent position in the same merchant workflow.
• InsureShip (Online Shipping Insurance Services, Inc.): InsureShip is ShipTection's primary licensed insurance partner and policy administrator. As an established parcel-shipping insurance provider, it offers directly comparable shipping protection products to merchants and is both a partner and a direct competitive channel.
• Parcel Insurance: Parcel Insurance is a shipping insurance provider for e-commerce merchants offering comparable coverage against loss, damage, and theft. It targets the same merchant persona as ShipTection, particularly those on Shopify and other platforms.

Emerging players

• ReturnGO: ReturnGO is an AI-powered returns management platform for Shopify and other e-commerce platforms that has been expanding into shipping protection. It is an emerging player with partial overlap in the e-commerce merchant shipping/returns stack.
• Loop: Loop is an emerging Shopify-focused returns and post-purchase platform that has expanded into shipping protection. It overlaps with ShipTection on Shopify merchant workflows, particularly around post-purchase experience and customer trust.

Broad incumbents

• FedEx InsureShield: FedEx InsureShield is FedEx's parcel insurance product, offering declared-value coverage. It is a broad incumbent with carrier-controlled economics that competes indirectly with ShipTection for merchant shipping protection.
• UPS Capital: UPS Capital is the financial services arm of UPS offering shipping/cargo insurance at scale. As a broad incumbent with carrier-owned advantages, it competes with ShipTection for high-volume merchant shipping protection needs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/shiptection

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ShipTection