What PTSD Resolution does

PTSD Resolution is a UK-registered charity (Charitable Incorporated Organisation, Charity No. 1202649) founded in 2009 by Colonel Tony Gauvain (Retired) to deliver free trauma-focused psychotherapy to UK armed forces veterans, reservists, and their families. The charity's core offering is Human Givens Therapy delivered with the Rewind Technique — a trauma reprocessing method that does not require clients to verbally recount traumatic events — provided through a nationwide network of 200 accredited therapists accessible in-person, by phone, and online. Therapy is delivered at no cost to clients, with an average course of 7 sessions and 12–13 days from registration to first appointment, and the charity claims an 82% completion rate (versus ~55% for NHS services), a 79% reliable improvement rate, a 66% PTSD recovery rate, and a clinical effect size of 1.05 independently verified by King's College London and Nottingham Trent University.

Service delivery is codified in the Four Pillars Framework for Recovery introduced in 2024, which measures Accessibility, Acceptability, Effectiveness, and Economic Efficiency. The product portfolio has expanded beyond core therapy to include FAITH (Family Assistance & Intervention for Trauma Healing, 2024), TATE (Trauma Awareness Training and Education, opened to public enrollment in May 2025 at £195 per participant), Complex Trauma Therapy, a Prison Outreach Programme across 21 prisons, and a Social Support service for non-clinical barriers such as housing and debt. CEO Charles Highett has led the charity since April 2023, with founder Colonel Gauvain serving as Chairman and Lord James Arbuthnot as President.

PTSD Resolution operates a donation-funded model with no government financial allocation. FY2023-24 total income was £375,893 against expenditure of £369,500, with 92.5% of charitable expenditure directed to front-line delivery at a per-course cost of £910. Revenue is sourced from individual donations, trust and foundation grants (including the Armed Forces Covenant Fund Trust), corporate partnerships (FDM Group, Anglo American), and community fundraising. Go-to-market is primarily referral-based through a network of more than 200 partner organizations including NHS, SSAFA, Royal British Legion, The Poppy Factory, Veterans Outreach Support, the Forces Employment Charity, and the Chartered Institute of Information Security, supplemented by self-referral via website and phone, an ambassador programme, and fundraising events.

Name

PTSD Resolution

Legal name

PTSD Resolution CIO

Website

https://ptsdresolution.org

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

PTSD Resolution is a UK charity providing free Human Givens trauma therapy to armed forces veterans, reservists, and families through 200 accredited therapists nationwide, with an 82% completion rate versus NHS averages and independent King's College London validation.

Ownership category

akta.pro rank

Headquarters

HQ city

Sussex

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Individual Donations: Charity relies entirely on donations from individuals. No government funding. Each therapy course costs £910 and is delivered free to every client.
2. Trust and Foundation Grants: Funding from charitable trusts and foundations to support operations and expansion, including Armed Forces Covenant Fund Trust grants.
3. Corporate Partnerships: Partnerships with companies including FDM Group, Anglo American, and others for workplace trauma training (TATE). Organizations support through donations and sponsored programs.
4. Fundraising Events: Community fundraising through events like Ultra Challenge, Great North Run, cycling challenges, and charity partnerships. Individual fundraisers like Jonathan Thomson have raised over £170,000.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

PTSD Resolution is a UK-registered charity that provides free, confidential one-to-one trauma therapy to UK armed forces veterans, reservists and their families using the Human Givens Therapy approach delivered through 200 accredited therapists in-person, by phone and online. The service requires no GP referral or diagnosis, costs nothing to clients, and is funded entirely through donations and grants, with supporting programmes for families (FAITH), corporate training (TATE), prison-based therapy and social reintegration support.

Product overview

PTSD Resolution operates as a charity providing free mental health therapy services to UK armed forces veterans, reservists, and their families. The core offering is Human Givens Therapy, a trauma-focused approach delivered through 200 accredited therapists across the UK, available in-person, online, and by phone. This is structured around the Four Pillars Framework for Recovery (Accessibility, Acceptability, Effectiveness, Economic Efficiency) introduced in 2024. Supporting services include FAITH for family members, TATE (Trauma Awareness Training and Education) for organizational training, a Prison Outreach Programme for incarcerated veterans, Social Support for practical reintegration assistance, and specialized Complex Trauma Therapy. An online self-referral system enables 24/7 access with 12-13 day average time to first appointment.

Differentiator

Problem solved

Functional benefit

Brands

• FAITH: Family Assistance & Intervention for Trauma Healing - programme supporting family members impacted by veteran trauma.
• TATE

Products and services

• Human Givens Therapy (Free Veteran Therapy) Free, confidential one-to-one trauma therapy using the Human Givens methodology, delivered through a network of 200 accredited therapists across the UK in person, by phone and online, averaging seven sessions with no diagnosis or GP referral required. Provided free of charge to UK armed forces veterans, reservists and family members.
• FAITH (Family Assistance & Intervention for Trauma Healing) Family support programme providing therapy and practical assistance to partners, parents and children affected by a veteran's trauma, addressing the secondary trauma that radiates through families. 17% of total clients are family members.
• TATE (Trauma Awareness Training and Education) Trauma awareness training programme for organisations and employers to recognise and respond to trauma in the workplace, delivered as half-day workshops (£195 per person, £145 for charities) or full-day training and embedded for corporate clients including Anglo American and 250 staff at Gloucestershire Health and Care NHS Foundation Trust.
• Prison Outreach Programme Free mental health therapy delivered directly in prisons for veterans in custody. Active across 21 prisons in England with plans to expand further into additional facilities.
• Complex Trauma Therapy Specialised Human Givens therapy for complex PTSD presentations, addressing the most severe trauma cases which make up a growing share of charity referrals (57% in 2025/26).
• Social Support Service Non-clinical social support service providing advice on housing, debt, legal problems, form-filling and other practical barriers to veteran reintegration, delivered alongside the therapy programme.
• Privately Funded Therapy Self-paid Human Givens therapy delivered through the same accredited therapist network for clients who can or choose to fund their own treatment, sitting alongside the free charitable pathway.

Quantifiable outcome

• 82% therapy completion rate (vs 55% NHS average)
• +7 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

33 partnerships are on record, tiered strategic, core and minor.

• Chartered Institute of Information SecuritystrategicStrategic or Co-development Partner · 13 May 2025Significant new partnership announced at House of Lords to provide specialist mental health support for cybersecurity professionals at risk of burnout, alongside trauma awareness training for line managers.
• Veterans Outreach SupportcoreGTM or Marketing Partner · 1 January 2025Referral partner and portfolio lead for 'Thrive Together' network. Works with PTSD Resolution to provide support and training to veterans with mental health needs. Thrive Together has reached 17,000 veterans.
• The Poppy FactorycoreGTM or Marketing Partner · 1 January 2025Major referral partner that trusts PTSD Resolution with their most complex veteran cases for mental health support.
• SSAFAcoreGTM or Marketing PartnerLeading military charity referring veterans to PTSD Resolution for trauma therapy.
• Royal British LegioncoreGTM or Marketing PartnerMajor veteran charity partnership for mental health referrals.
• NHScoreStrategic or Co-development PartnerNHS Veterans Aware accredited. Refers complex veteran cases to PTSD Resolution. Collaborates on veteran mental health care pathways.
• FDM GroupstrategicStrategic or Co-development PartnerFDM Group achieved ERS Gold Award partly through partnership with PTSD Resolution. 16 ex-forces employees supported through PTSD Resolution program. Partnership includes mental health support for their veteran workforce.
• COBSEOcoreStrategic or Co-development PartnerFounding member of Cobseo Veterans Mental Health Cluster. Key strategic partner in national veterans mental health sector.
• Royal British Legion Industries (RBLI)strategicGTM or Marketing PartnerPartnership supporting veterans moving from homelessness to independent living at RBLI's Mountbatten Pavilion. Has provided mental health support to 105 veterans since 2018.
• Forces Employment CharitycoreGTM or Marketing PartnerReferral partner for veteran employment and mental health support services.
• Bridge 4 HeroescoreGTM or Marketing PartnerReferral partner trusting PTSD Resolution with their most complex veteran cases.
• Walking With The WoundedcoreGTM or Marketing PartnerVeteran charity referral partner in the mental health sector.
• OpNovacoreGTM or Marketing PartnerReferral partner referring complex veteran cases to PTSD Resolution.
• Human Givens FoundationstrategicTechnology or IntegrationFoundation supporting Human Givens therapy approach used by PTSD Resolution therapists.
• Thrive Together / Armed Forces Covenant Fund TruststrategicStrategic or Co-development PartnerArmed Forces Covenant Fund Trust programme providing support to veterans with mental health needs. Has reached 17,000 veterans and expanded to include veteran families.
• RAF Benevolent FundminorGTM or Marketing PartnerRoyal Air Force charity referral partner.
• CGIminorGTM or Marketing PartnerCorporate partner attending House of Lords reception.
• ASIS / Assist Security GroupstrategicStrategic or Co-development PartnerSecurity industry partnership for TATE trauma awareness training. ASIS UK works with PTSD Resolution to provide free mental health support for forces veterans in the security industry.
• Worshipful Company of Security ProfessionalsminorGTM or Marketing PartnerSecurity industry partner for TATE training program.
• Anglo AmericanstrategicStrategic or Co-development PartnerCorporate partner where 100% of TATE training participants reported significantly increased confidence in supporting colleagues experiencing trauma.
• Gloucestershire Health and Care NHS Foundation TruststrategicStrategic or Co-development PartnerHealthcare partner that has embedded TATE training for 250 staff members.
• The Comedy SchoolminorGTM or Marketing PartnerAttended House of Lords partnership reception.
• Change Grow LiveminorGTM or Marketing PartnerAttended House of Lords partnership reception.
• Fighting With PrideminorGTM or Marketing PartnerAttended House of Lords partnership reception.
• Global Helping HandsminorGTM or Marketing PartnerAttended House of Lords partnership reception.
• Lest We ForgetminorGTM or Marketing PartnerLoyal donor through Jonathan Thomson's Pyrenees 24 fundraiser.
• Pro Bono EconomicsminorOthersAttended House of Lords partnership reception.
• The Rifles Regimental AssociationminorGTM or Marketing PartnerAttended House of Lords partnership reception.
• The Ripple PondminorGTM or Marketing PartnerAttended House of Lords partnership reception.
• ASDICminorGTM or Marketing PartnerAttended House of Lords partnership reception.
• The Bridge for HeroesminorGTM or Marketing PartnerAttended House of Lords partnership reception.
• National Transition Event / Mission MotorsportstrategicGTM or Marketing PartnerPTSD Resolution showcased mental health services at National Transition Event at Silverstone, organized by Mission Motorsport. Event for service leavers, veterans, reservists and families.
• Chartered Institute of Information Security (CIISec)strategicStrategic or Co-development PartnerPartnership announced at House of Lords for specialist mental health support for cybersecurity professionals and trauma awareness training.

Scale indicators13 records

Recent moves6 records

Expansion highlights7 records

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ptsdresolution
• YouTubeyoutube.com/user/resolutionnetwork
• Facebookfacebook.com/ptsdresolutionUK
• LinkedInlinkedin.com/company/ptsd-resolution
• Instagraminstagram.com/ptsdresolution

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PTSD Resolution