Tekkies Computer & Gadget Repair

Name

Tekkies Computer & Gadget Repair

Legal name

Tekkies Inc.

Website

https://tekkies.store

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Consumer Electronics Repair Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112), Personal and Household Goods Repair and Maintenance (8114)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro industry

PRIMARYCRACAJAA

Consumer Device Repair Services (Phones, Tablets, PCs)

Consumer Products & Retail/Consumer Electronics & Appliances Retail/Electronics Repair, Refurbished & Pre-Owned Retail

SECONDARYCRACAJAJ

Data Recovery, Device Unlocking & Software Repair Services

Consumer Products & Retail/Consumer Electronics & Appliances Retail/Electronics Repair, Refurbished & Pre-Owned Retail

SECONDARYBPALAIAD

Electronics Refurbishment, Repair & Reuse (Remarketing/Resale)

Business & Public Services/Waste Management & Remediation Services/Electronic Waste (E-waste) Recycling & IT Asset Disposition (ITAD)

Keywords

• Electronics repair services
• Board-level micro-soldering
• Gaming console repair
• Smartphone screen replacement
• Data recovery services

Headquarters

HQ city

Bartlett

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Electronics Repair Services: One-time transaction-based repair services for computers, gaming consoles, phones, and tablets. Revenue generated from parts and labor fees for each repair job. Diagnostic fees apply when device is not repairable or customer declines service.
2. Mail-In Repair Service: Nationwide mail-in repair service with flat $39.99 shipping fee covering inbound and return shipping. Additional charges for actual repair work based on device and issue type.
3. Co-op/Franchise Model: Co-op franchise opportunities with three investment levels: Starter Kiosk ($45K), Standard Store ($95K), Flagship ($175K). Ongoing revenue from 6% royalty on gross sales and 2% marketing fund contribution from franchisees.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Tekkies Computer & Gadget Repair operates an electronics repair lab in Bartlett, Illinois, providing same-day walk-in and nationwide flat-rate mail-in repair services for gaming consoles (PS5, Xbox, Nintendo Switch), smartphones (iPhone, Samsung Galaxy), tablets, MacBooks, and Windows laptops. The company's distinguishing capability is board-level micro-soldering for component-level repair (HDMI ports, BGA chips, ICs, traces, capacitors), supported by virus/malware removal, data recovery, custom gaming PC builds, and a YouTube repair-video library. It also licenses its brand and operating model through the Tekkies Co-op franchise program.

Product overview

Tekkies Computer & Gadget Repair is a Chicagoland electronics repair lab offering walk-in and mail-in repair services for consumer electronics. The core offering combines walk-in same-day repair services with a nationwide flat-rate mail-in service ($39.99 shipping). The product portfolio spans five main categories: (1) Game Console Repair covering PS5, Xbox, and Nintendo Switch with board-level micro-soldering specialization; (2) Phone & Tablet Repair for iPhone, Samsung Galaxy, and iPad; (3) Computer & MacBook Repair including logic board repair and custom gaming PC builds; (4) Virus & Malware Removal and Data Recovery services; and (5) The Tekkies Co-op Franchise program for business expansion. The company differentiates through board-level micro-soldering capabilities, free diagnostics, same-day turnaround, and a proprietary repair video content library on YouTube.

Differentiator

Problem solved

Functional benefit

Products and services

• Walk-In Electronics Repair Service
• Nationwide Mail-In Repair Service

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Bartlett Area Chamber of CommerceminorOthersMember of local business chamber for community credibility, local business referrals, and networking opportunities within the Bartlett business community.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Others

• iFixit: DIY repair platform with free teardown/repair guides, parts, and tools that shapes consumer repair behavior. Not a direct competitor for paid service, but materially affects demand for entry-level repairs Tekkies performs.

Broad incumbents

• Batteries Plus: National franchise offering battery replacement, phone repair, and device services inside retail locations. Overlaps with Tekkies on phone repair and franchise-driven retail model, with broader product footprint.
• Samsung Authorized Service Centers: Manufacturer-authorized repair network using genuine Samsung parts with warranty coverage. Competes directly with Tekkies for Samsung Galaxy repair, with stronger consumer trust on in-warranty devices.
• Geek Squad (Best Buy): Best Buy's tech support and repair arm offering in-store computer, phone, and device repair plus installation services. Broader incumbent with greater resources, brand recognition, and warranty tie-ins, but less specialized in board-level micro-soldering.
• Asurion: Major device protection and repair provider (parent of uBreakiFix) with insurance, mail-in, and storefront service. Comparable as the dominant scaled player in the same repair market Tekkies operates in.
• Apple Authorized Service Providers: Apple's authorized repair channel (including direct Apple Stores) using genuine parts with warranty backing. The principal benchmark for iPhone and MacBook repairs against which Tekkies competes on price and turnaround.

Regional players

• The Phone Repair Shop: Small/regional US phone and tablet repair shop. Comparable in core offering but lacks Tekkies' mail-in service reach, board-level micro-soldering capability, and franchise model.

Direct peers

• CPR Cell Phone Repair: Franchise network specializing in smartphone, tablet, computer, and gaming console repair with locations across the US. Closely comparable to Tekkies on franchise model, device scope, and target SMB/consumer customer base.
• Mission Repair: Independent mail-in and walk-in electronics repair shop specializing in MacBook, iPhone, iPad, and tablet board-level repair. Highly comparable to Tekkies in micro-soldering depth, mail-in logistics, and target customer.
• uBreakiFix (by Asurion): Largest US consumer electronics repair franchise (now owned by Asurion) offering phone, tablet, computer, and console repair. Most directly comparable to Tekkies due to its franchise-driven expansion model, walk-in storefronts, and same-day service promise.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@TekkiesIncBartlett
• Facebookfacebook.com/tekkiesgadgetrepair

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tekkies Computer & Gadget Repair