What Mobile Citizen does

Mobile Citizen is a Colorado-based limited liability company that delivers affordable wireless internet exclusively to public-serving organizations in the United States. Its core offering is an unlimited 4G LTE and 5G data plan priced at $120 per line per year, delivered over T-Mobile's nationwide network, with no throttling, overage fees, data caps, or credit checks. Eligible buyers are restricted to 501(c)(3) nonprofits, public K-12 schools, libraries, social welfare agencies, and adjacent mission-driven organizations (healthcare nonprofits, immigration service providers, and senior-serving programs). The company supports more than 1,100 customer organizations across all 50 states.

The product stack is a simple two-layer model: connectivity service plus compatible hotspot hardware. Mobile Citizen sells four device tiers — the Franklin T10 4G LTE hotspot ($52.42), JEXtream RG2100 5G hotspot ($165.81), Inseego MiFi X PRO 5G hotspot ($264.83), and Inseego 5G MiFi M2000 ($342) — each supporting between 15 and 32 simultaneous Wi-Fi clients. A one-time $35 device connection fee applies per line, and customers manage accounts through a self-serve online store (shop.mobilecitizen.org), phone support (877-216-9603), and email. Distribution is direct-to-organization plus a reseller network (Human-I-T, PCs for People, CollegeBuys) that reaches individual consumers who cannot buy directly.

Mobile Citizen is structured as a social venture project of Voqal Partners, a philanthropic foundation, rather than a venture-backed business. This ownership determines both its mission focus (digital equity and closing the digital divide) and its capital structure (patient philanthropic funding in lieu of equity rounds). Revenue is generated through annual recurring subscriptions and one-time hardware sales; specific revenue figures are not publicly disclosed. The company is operationally active and leverages alliance partnerships with National Digital Inclusion Alliance, American Library Association, SHLB Coalition, American Telemedicine Association, AFTRR, NTEN, and CoSN for referral and thought-leadership distribution.

Name

Mobile Citizen

Legal name

Mobile Citizen, LLC

Website

https://mobilecitizen.org

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Mobile Citizen provides low-cost unlimited 4G/5G wireless internet over T-Mobile's network at $120 per line annually, serving 1,100+ U.S. nonprofits, schools, libraries, and social welfare agencies as a Voqal Partners social venture.

Ownership category

akta.pro rank

Product category

Mobile Wireless Internet Services

NAICS

Telecommunications Resellers (517121), Agents for Wireless Telecommunications Services (517122)

SIC

Radiotelephone Communications (4812)

akta.pro primary industry

Wireless ISPs (WISPs) & Fixed Wireless Access Providers (HDAIADAD)

akta.pro secondary industry

Cellular IoT/M2M Gateways & Routers (LTE/5G) (HDAFAIAF)

Keywords

• Mobile broadband services
• Wireless internet access
• Hotspot device sales
• Digital equity solutions
• Nonprofit internet services

Headquarters

HQ city

Longmont

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Infrastructure, Operations, Personnel, Marketing or Sales, Others

Revenue model

1. Annual Wireless Internet Service Subscription: Mobile Citizen generates primary revenue through annual subscription plans at $120 per line per year, providing unlimited 4G/5G data on the T-Mobile network to eligible public-serving organizations. Service is billed annually with no long-term contracts required. This recurring revenue model is designed for predictable budgeting by nonprofits, schools, libraries, and social welfare agencies.
2. Mobile Hotspot Device Sales: Mobile Citizen sells mobile hotspot hardware devices (Franklin T10 at $52.42, JEXtream RG2100 5G at $165.81, Inseego MiFi X PRO 5G at $264.83, Inseego 5G MiFi M2000 at $342) to eligible organizations for use with their unlimited data service. One-time device connection fee of $35 applies per line.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Mobile Citizen provides unlimited 4G LTE/5G wireless internet service at $120 per year per line, delivered via T-Mobile's nationwide network, exclusively for eligible public-serving organizations including 501(c)(3) nonprofits, public schools, libraries, and social welfare agencies. The company also sells compatible mobile hotspot hardware devices (Franklin T10, JEXtream RG2100, Inseego MiFi X PRO, Inseego 5G MiFi M2000) and supports multi-site hotspot lending programs with centralized device management and annual billing.

Product overview

Mobile Citizen offers a unified product and service portfolio centered on affordable mobile internet access for public-serving organizations. The core offering is the Mobile Citizen Unlimited Plan ($120/year unlimited 4G/5G data via T-Mobile network), which is complemented by a range of compatible mobile hotspot hardware devices including the Franklin T10 (4G LTE, up to 15 devices), JEXtream RG2100 (5G, up to 20 devices), Inseego MiFi X PRO (5G, up to 32 devices), and Inseego 5G MiFi M2000 (5G, up to 30 devices). All devices support the unlimited data service plan and are designed for organizational deployment in hotspot lending programs, field operations, and multi-site networks. The company operates exclusively as a B2B partner for eligible 501(c)(3) nonprofits, schools, libraries, and social welfare agencies, and does not sell directly to individual consumers.

Differentiator

Problem solved

Functional benefit

Products and services

• Mobile Citizen Unlimited Plan Unlimited 4G LTE/5G wireless internet service delivered over T-Mobile's nationwide network at $120 per year per line, designed exclusively for eligible nonprofits, schools, libraries, and social welfare agencies, with no throttling, no overage fees, no contracts, and no credit checks.

Quantifiable outcome

• 98% borrower completion rate for online homework without interruption (Cleveland library system with 200 Mobile Citizen hotspots)
• +3 more outcomes

Named customers1 record

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core, flagship and minor.

• T-MobilecoreTechnology or IntegrationMobile Citizen provides internet service on the T-Mobile network, leveraging T-Mobile's nationwide 4G LTE and 5G infrastructure. The partnership provides coverage across all 50 U.S. states, enabling Mobile Citizen to deliver high-speed connectivity for organization's digital equity programs.
• National Digital Inclusion Alliance (NDIA)flagshipStrategic or Co-development PartnerMobile Citizen is an ally member of the National Digital Inclusion Alliance, a coalition working to make broadband affordable and accessible for all. The partnership aligns Mobile Citizen with broader digital equity initiatives and best practices.
• Schools, Health & Libraries Broadband (SHLB) CoalitionflagshipStrategic or Co-development PartnerMobile Citizen holds an alliance with SHLB Coalition, which advocates for broadband access for schools, libraries, and healthcare providers. The partnership supports Mobile Citizen's mission to serve these specific community anchor institutions.
• American Telemedicine Association (ATA)coreStrategic or Co-development PartnerMobile Citizen maintains an alliance with ATA, supporting healthcare organizations' telehealth connectivity needs through affordable mobile internet solutions.
• American Library Association (ALA)flagshipStrategic or Co-development PartnerMobile Citizen is an ally of the American Library Association, the major professional association for libraries. This partnership supports library hotspot lending programs and digital equity initiatives.
• Alliance for Technology Refurbishing and Reuse (AFTRR)coreStrategic or Co-development PartnerMobile Citizen partners with AFTRR, an organization focused on technology refurbishment and reuse, supporting the broader ecosystem of digital inclusion and device access.
• NTEN (Nonprofit Technology Enterprise Network)coreStrategic or Co-development PartnerMobile Citizen is an ally of NTEN, the community of nonprofit professionals using technology to serve their communities. The partnership supports technology and digital equity initiatives for nonprofits.
• Consortium for School Networking (CoSN)coreStrategic or Co-development PartnerMobile Citizen holds an alliance with CoSN, the trusted leader in EdTech for K-12 school system leaders. The partnership supports school connectivity and digital equity initiatives.
• Human-I-TcoreChannel Partner/ Reseller/ DistributorHuman-I-T is a reseller partner providing low-cost internet devices, digital skills training, and tech support for underserved communities. They offer further discounts for low-income families, seniors, veterans, and people with disabilities. Human-I-T serves individual consumers who need personal internet access.
• PCs for PeoplecoreChannel Partner/ Reseller/ DistributorPCs for People is a reseller partner offering 4G LTE internet service solutions for individuals who own devices but need hotspot connectivity. They enable consumers to purchase and receive devices via mail.
• CollegeBuysminorChannel Partner/ Reseller/ DistributorCollegeBuys is a reseller partner and the only group purchasing program focused exclusively on community college needs. They provide discounts on educational resources, devices, and internet services through their store.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• EveryoneOn: EveryoneOn is a national nonprofit working to eliminate the digital divide by connecting low-income Americans to affordable internet service, computers, and digital skills training. It serves a similar nonprofit/school/library audience via partnerships with ISPs, overlapping with Mobile Citizen's mission-driven B2B go-to-market.
• Human-I-T: Human-I-T is a nonprofit that refurbishes technology and provides low-cost internet devices, digital skills training, and tech support to underserved communities. Like Mobile Citizen, it sells hotspot connectivity to digital equity programs and resells Mobile Citizen service, making it a near-direct peer in the digital inclusion connectivity space.
• PCs for People: PCs for People is a nonprofit social enterprise that provides low-cost computers and 4G LTE internet to low-income individuals and families, and is an active reseller partner of Mobile Citizen. It operates an essentially identical mission-aligned model (refurbished hardware + low-cost mobile connectivity), making it the closest direct comparable.
• Kajeet: Kajeet provides managed wireless connectivity (smartphone, hotspot, and IoT data plans) primarily for K-12 schools, districts, libraries, and healthcare organizations using major U.S. carrier networks. It is one of the closest commercial peers to Mobile Citizen in the school/library/private LTE managed-connectivity space.

Broad incumbents

• Comcast Internet Essentials: Comcast's Internet Essentials provides low-cost broadband to low-income households, students, seniors, and nonprofits, often delivered via partner schools and libraries. It is the dominant incumbent in the digital equity broadband space and competes with Mobile Citizen for institutional mindshare.
• T-Mobile Project 10Million: T-Mobile's Project 10Million offers free mobile hotspots and connectivity to K-12 students nationwide. As Mobile Citizen's upstream carrier and largest functional competitor in school hotspot lending, it represents the same customer need at carrier-scale economics.
• Verizon Innovative Learning: Verizon's Innovative Learning initiative provides free devices, data, and connectivity to schools and students in under-resourced communities. Like T-Mobile's program, it competes directly with Mobile Citizen in the school hotspot lending use case but at a much larger carrier-funded scale.
• AT&T Connected Learning: AT&T Connected Learning offers low-cost or free home internet and devices to students, families, and community organizations. It is a broad-incumbent competitor in the same digital equity segment Mobile Citizen serves, leveraging carrier scale rather than a nonprofit social venture structure.
• Cox Communications Connect2Compete: Cox's Connect2Compete offers low-cost internet to K-12 students and their families. It is a cable-broadband incumbent that addresses the same school and library audience as Mobile Citizen, but through wireline rather than mobile hotspot delivery.

Emerging players

• CollegeBuys: CollegeBuys is a community-college-focused group purchasing organization that resells Mobile Citizen connectivity and devices to individual students. As an existing Mobile Citizen reseller partner with a narrower community college focus, it is a closely adjacent distribution channel rather than a true direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MobileCitizenMC
• Facebookfacebook.com/MobileCitizen
• LinkedInlinkedin.com/company/mobile-citizen

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mobile Citizen