ProMed Dominicana

What ProMed Dominicana does

ProMed Dominicana is a Santo Domingo-based prehospital medical services company founded in 2006 and operating as a subsidiary of the Dominican conglomerate Grupo Read. The business operates an integrated stack of ambulance transport (emergency, non-emergency, scheduled, including international repatriation), 24/7 computerized medical call center triage, event standby, protected-area subscription contracts, medical escorts, and home medical visits. All ambulance units are accredited at Advanced Life Support level per U.S. Department of Transportation standards, and the company is the only American Heart Association International Training Center in the Dominican Republic, offering accredited BLS, ACLS, PALS, Heartsaver, PEARS, PHTLS, and ITLS courses, with practical training delivered through the COSMOS medical simulation center built in partnership with Universidad Nacional Pedro Henríquez Ureña (UNPHU).

The company monetizes across two interconnected divisions. The transport division generates transaction-fee revenue from per-incident ambulance dispatches and quote-based enterprise contracts for event standby and protected-area coverage (a subscription recurring model). The training division generates one-time course fees — e.g., US$110 per BLS participant for a 4-hour AHA-accredited course — supplemented by free community CPR workshops at major shopping malls (Agora Mall, Megacentro, Sambil, Occidental Mall) that funnel participants into paid certification. GTM combines a sales-led direct motion targeting event organizers and healthcare institutions, an inside-sales 24/7 call center handling dispatch and triage, and event-driven community education at malls. Customer segments span corporate/event organizers, healthcare professionals seeking credentialing, institutional facilities with protected-area subscriptions, and the general public.

The underlying technology is primarily operational rather than software-centric: ALS-equipped ambulance fleets, a computerized (non-AI-described) call center, and the COSMOS simulation facility with high-fidelity simulators and audiovisual feedback systems. Strategic partnerships include the American Heart Association (core), UNPHU (core, simulation center), Universidad Central del Caribe de Puerto Rico (secondary, pediatric curriculum), and NAEMT (secondary, PHTLS/ITLS trauma courses). The company positions itself as the number-one prehospital medicine center in the Dominican Republic with national coverage ambition, operating with a small administrative headcount of 1-10 employees under Grupo Read's corporate umbrella.

Name

ProMed Dominicana

Legal name

ProMed Dominicana

Website

https://promed.com.do

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

ProMed Dominicana is a Santo Domingo-based prehospital medical services provider and the Dominican Republic's only American Heart Association International Training Center, offering ALS-accredited ambulance transport, 24/7 medical call center triage, event standby, protected-area contracts, and AHA-certified training courses through its COSMOS simulation center.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Emergency Medical Care & Field Hospitals (BPADADAC)

Keywords

• Ambulance transport services
• Prehospital emergency medical
• Medical training certification
• Emergency medical dispatch
• Event medical standby

Headquarters

HQ city

Santo Domingo

HQ country

Dominican Republic

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Emergency Medical Transport: Emergency ambulance transport services for patients with acute life-threatening conditions requiring immediate medical attention.
2. Non-Emergency Medical Transport: Scheduled patient transfers between medical facilities under professional medical supervision.
3. Event Standby Services: Ambulance units stationed at events with immediate transport capability for injuries affecting life, systems, organs, or patient functions.
4. Protected Area Contracts: Contracted medical emergency response services for businesses and facilities with immediate phone dispatch and ambulance deployment.
5. Medical Training and Certification: AHA-certified courses including BLS, ACLS, PALS, First Aid, CPR/DEA, and trauma management. Revenue from course fees (US$110 for BLS, 4 hours duration).
6. Medical Home Visits: Medical or paramedic services dispatched to evaluate specific health conditions within contracted premises.
7. Medical Escort Services: Medical professionals accompanying patients requiring medical presence during ambulance transport.
8. 24/7 Medical Hotline: Telephone triage and health information service with access to doctors, clinics, diagnostic centers, laboratories, and affiliated providers.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

ProMed Dominicana provides prehospital emergency and non-emergency ambulance transport services across the Dominican Republic, operating a 24/7 computerized medical call center for triage and dispatch. The company also operates an American Heart Association (AHA) International Training Center offering accredited courses in BLS, ACLS, PALS, PHTLS, ITLS, and related life-support disciplines, alongside the COSMOS medical simulation center. Additional offerings include event ambulance standby, protected-area medical contracts, medical home visits, and medical escort services for patient transport.

Product overview

ProMed Dominicana operates as a prehospital emergency and non-emergency medical services company with two interconnected divisions: ambulance transport services and medical training courses. The core ambulance services division includes emergency transfers, non-emergency transfers, scheduled transfers, medical escorts, home medical visits, event stand-by ambulances, protected area coverage, and a 24/7 medical call center. The training division functions as an American Heart Association (AHA) International Training Center offering accredited courses including CPR/First Aid/AED, Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), trauma management courses (PHTLS, ITLS), and airway management, delivered through classroom sessions and an online Heartsaver platform. The company also provides free community CPR workshops at shopping malls throughout Santo Domingo. All ambulance units are accredited at Advanced Life Support (ALS) level per U.S. DOT standards, with staff credentialed in multiple emergency care disciplines.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Serving Dominican Republic since 2006 with established market leadership in prehospital care
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core and secondary.

• American Heart Association (AHA)coreStrategic or Co-development PartnerProMed is an accredited International Training Center for AHA courses including Primeros Auxilios, RCP con DEA, Soporte Vital Básico (BLS), Soporte Vital Cardiovascular Avanzado (ACLS), and PEARS. Courses include materials, certificates, and AHA accreditation valid for two years.
• Universidad Nacional Pedro Henríquez Ureña (UNPHU)coreStrategic or Co-development PartnerCollaboration agreement for COSMOS (Centro de Operaciones en Simulación Médica Objetivamente Sistematizado) - a medical teaching and training simulation space integrating prehospital care with sequential practices, high-fidelity simulators, audiovisual feedback, and reproducible data capture.
• Universidad Central del Caribe de Puerto RicosecondaryStrategic or Co-development PartnerCollaboration for the development of pediatric update courses, expanding training offerings in specialized pediatric emergency care.
• NAEMT (National Association of Emergency Medical Services Technicians)secondaryStrategic or Co-development PartnerProMed offers PHTLS (Prehospital Trauma Life Support) courses through collaboration with ITLS and PHTLS Dominican chapters, endorsed by NAEMT. Also offers ITLS (International Trauma Life Support) courses.
• Grupo ReadcoreOthersParent company of ProMed Dominicana. Grupo Read is the corporate umbrella providing strategic direction and operational support for the healthcare services subsidiary.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Priority Ambulance: U.S. ambulance and medical transport company offering emergency, non-emergency, and event standby services. Comparable breadth of service lines to ProMed's diversified prehospital offerings.
• Medjet: U.S.-based medical transport and repatriation membership program. Comparable to ProMed's medical escort and cross-border repatriation services within the Dominican Republic.
• LifeNet EMS: Community-based ambulance and emergency medical services provider with strong training programs. Comparable operational model to ProMed's prehospital services and AHA-certified courses.
• St. John Ambulance: International first-aid and ambulance organization with active Caribbean national councils. Comparable to ProMed's community CPR workshops, first-aid training, and event medical standby services.

Broad incumbents

• International SOS: Global leader in medical assistance, evacuation, and occupational health services. Comparable to ProMed's 24/7 medical call center, medical escort, and international repatriation offerings, but operates at far greater scale and geographic breadth.
• American Medical Response (AMR): Largest U.S. private ambulance and medical transport company. Comparable across emergency and non-emergency transport, dispatch operations, and event medical coverage; relevant benchmark for operational scale and contracts.
• Acadian Ambulance: U.S. ambulance and air medical services provider with an in-house AHA-aligned training center (Acadian Training Center). Closely comparable to ProMed's combined ambulance + certified training business model.
• Falck: Denmark-based global provider of ambulance services, healthcare, and emergency response. Directly comparable business model to ProMed's ALS ambulance, event standby, and protected-area contracts, operating at much larger scale.

Regional players

• CareFlite: U.S. air and ground ambulance service with training programs. Comparable combination of emergency transport and certified medical training, though serving a different geography.
• Air Ambulance Caribbean: Caribbean-focused air medical evacuation and repatriation provider. Comparable to ProMed's scheduled patient transport and repatriation service line within the Caribbean region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/playlist?list=PLckB7_0Yd7bRDsxOIAL5J7iorDOIeU-at
• Facebookfacebook.com/Promedrd
• Instagraminstagram.com/promedrd
• Xx.com/promedrd
• LinkedInlinkedin.com/company/promed-dominicana

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ProMed Dominicana