CSN

What CSN does

CSN Software B.V. is a privately held Dutch financial-services and workforce-software company headquartered in Zwolle that has been providing payroll administration and HR software to the hospitality and retail sectors for over 40 years. Its core offering bundles full-service payroll processing on an all-inclusive per-payslip basis with a proprietary in-house software suite comprising PilonWeb (all-in-one HR and payroll package), JouwLoon (digital payslip and document-signing), JouwRooster (smart staff scheduling), JouwKlokkie (live time-clock registration), and JouwOmzet (24/7 revenue monitoring). The platform emphasizes continuous compliance with Dutch tax and labor legislation and holds an ISAE certification for audited payroll controls.

The company's go-to-market is direct and relationship-led, reaching SMB and mid-market customers in the Netherlands through its website, named-customer testimonials, and inside-sales phone/email channels, with no public channel or international distribution. Revenue is generated through recurring subscription and unit-pricing models: per-payslip fees for managed payroll services and SaaS subscriptions for the PilonWeb, JouwRooster, and JouwKlokkie modules. Pricing is positioned as transparent all-inclusive, and customer evidence (McDonald's franchisees, KFC franchisees, Ten Cate Wonen & Slapen, Bistro Achter De Poorte) is concentrated in hospitality and retail verticals rather than enterprise master agreements.

Operationally, CSN operates from a single Zwolle headquarters with 11-50 employees, is privately held with no disclosed parent, funding, or M&A history, and has not disclosed revenue. Its growth posture is best characterized by the 2019 launch of PilonWeb, JouwRooster, JouwKlokkie, and JouwOmzet, which marked a deliberate platform expansion from pure payroll outsourcing into an integrated workforce-management SaaS suite, alongside ISAE certification investment to support mid-market and enterprise account expansion within its existing Dutch verticals.

Name

CSN

Legal name

CSN Software B.V.

Website

https://csnad.nl

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

CSN Software B.V. is a privately held Dutch company in Zwolle that provides all-inclusive payroll administration and a proprietary HR, scheduling, and time-tracking SaaS suite (PilonWeb, JouwRooster, JouwKlokkie) to SMB and mid-market customers in the hospitality and retail sectors of the Netherlands.

Ownership category

akta.pro rank

Product category

Payroll Administration & HR Software

NAICS

Payroll Services (541214), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (5412)

SIC

Services-Computer Processing & Data Preparation (7374), Services-Prepackaged Software (7372)

akta.pro primary industry

Managed Payroll Services (Full-Service Payroll Outsourcing) (BPAAAHAA)

akta.pro secondary industries

Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB), Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)

Keywords

• Payroll administration services
• HR payroll software
• Workforce scheduling software
• Time clock systems
• Hospitality payroll solutions

Headquarters

HQ city

Zwolle

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Payroll Processing Services: All-inclusive payroll processing service billed per payslip. Pricing is based on a per payslip unit basis, providing complete payroll administration including all services.
2. PilonWeb Software Subscription: SaaS subscription model for PilonWeb HR and payroll software package with various HR functionalities included.
3. Workforce Management Software: Subscription-based access to JouwRooster scheduling software and JouwKlokkie time registration system.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

CSN Software B.V. delivers managed payroll administration services bundled with proprietary cloud-based HR and workforce software for Dutch hospitality and retail businesses. Its core products—PilonWeb (HR and salary package), JouwLoon (digital payslip communication), JouwRooster (scheduling), JouwKlokkie (clock registration), and JouwOmzet (revenue overview)—are integrated with full-service payroll processing billed at an all-inclusive rate per payslip.

Product overview

CSN Software B.V. offers a unified platform of HR and payroll products tailored for the hospitality and retail sectors in the Netherlands. The core product PilonWeb serves as an all-in-one HR and salary package, integrated with specialized tools including JouwLoon for direct payroll communication, JouwRooster for intelligent staff scheduling, JouwKlokkie for time clock registration with live system connections, and JouwOmzet for 24/7 revenue monitoring. The portfolio is complemented by full-service payroll administration (Loonadministratie) with all-inclusive pricing per payslip, delivering a complete ecosystem for workforce management.

Differentiator

Problem solved

Functional benefit

Brands

• PilonWeb: An all-in-one HR and payroll package software providing comprehensive payroll processing, digital personnel files, and HR functionality for businesses.
• JouwLoon
• JouwRooster
• JouwKlokkie
• JouwOmzet

Products and services

• PilonWeb An all-in-one HR and salary package that enables complete payroll processing, digital personnel file management, and HR functionality including compliance with current Dutch laws and regulations. Targeted at hospitality and retail businesses in the Netherlands.
• JouwLoon

Quantifiable outcome

• Time savings through digitized work processes and streamlined administration
• +1 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• AFAS Software: AFAS is a Dutch HR, payroll, and ERP SaaS provider for SMB and mid-market. Closely comparable to CSN: Dutch-domiciled, software-led, vertically tailored for horeca/retail-style customers, and competing for similar per-employee payroll wallet share, though at materially greater scale.
• Nmbrs: Nmbrs offers cloud HR and payroll software for the Dutch and Belgian markets, serving accountants and SMB employers. Highly comparable to CSN's PilonWeb in functionality, target segment, and Dutch-market SaaS positioning.
• Loket.nl: Loket.nl (now part of Visma) is a Dutch online payroll and HR SaaS for SMBs. Directly competes with CSN's PilonWeb on Dutch payroll software, SMB focus, and ease-of-use value proposition; differs mainly in being pure-SaaS without CSN's full-service payroll administration.
• Novecs: Novecs is a Dutch payroll, HR, and time-registration provider with explicit focus on hospitality, retail, and other shift-based industries. A close vertical peer to CSN, addressing the same horeca/retail customer base with bundled payroll and workforce-management software.

Broad incumbents

• Unit4: Unit4 is a Dutch-origin cloud ERP and HCM provider serving mid-market and public-sector customers across Europe. Competes with CSN's broader PilonWeb HCM ambitions, but its center of gravity is enterprise ERP rather than SMB payroll services.
• SD Worx: SD Worx is a large Benelux-headquartered payroll and HR services provider serving multi-country employers. Overlaps with CSN's managed payroll offering but operates across many verticals and geographies at significantly greater scale.
• Exact Online: Exact is a Dutch-origin accounting and business software provider (now part of KKR portfolio) with HR/payroll modules. Comparable in its Dutch SMB targeting and bundled software model, but extends well beyond payroll into broader ERP/accounting.
• Visma | Raet: Visma | Raet is the Dutch HR and payroll division of Visma, providing HR/payroll software and services across the Netherlands. Comparable to CSN on Dutch payroll and HR functionality, broader in product breadth, customer segments, and resources.
• ADP Nederland: ADP is a global HCM and payroll processor with a Dutch subsidiary serving SMB through enterprise. Overlaps with CSN's per-payslip managed payroll model and competes on payroll software/administration, but at vastly larger scale and broader scope.

Regional players

• YOU-PAY: YOU-PAY is a Dutch full-service payroll administration provider focused on SMB and mid-market employers. Comparable to CSN's managed-payroll, per-employee revenue model in the same Dutch SMB market, though less software-led than CSN's integrated suite.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CSNBV
• LinkedInlinkedin.com/company/csnad

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CSN