FMHaaglanden

What FMHaaglanden does

FMHaaglanden (FMH) is a Dutch government shared services organization that delivers facility management and workplace services to national government ministries and agencies. Established in 2011 from the merger of predecessors Fasam and 4FM, the organization is an agency (agentschap) operating under the Ministry of the Interior and Kingdom Relations (BZK), headquartered at Turfmarkt 147 in The Hague. FMH serves approximately 40,000 civil servants across 26 government buildings, offering more than 90 catalogued products and services through the Rijksbrede Producten- en Dienstencatalogus (RPDC). Core services include catering, cleaning, passenger transport for ministers and senior civil servants, security coordination, meeting room management, workplace management, art curation, and building management. The organization employs approximately 600 staff and operates under annual Dienstverleningsafspraken (service agreements) with each customer ministry.

The technology stack centers on Building Information Modeling (BIM) for 3D visualization and management of building data, integrated with the Rijksvastgoedbedrijf (RVB) real estate management system and furniture management systems. A proprietary Werkplekmanagementsysteem (WMS) tracks hybrid workspace utilization, while a Facilitair Management Systeem and Facilitair Contactcentrum handle service requests and incident management. FMH operates one of four government Living Labs at Rijnstraat 8, where six hybrid working experiments have been developed covering health, well-being, smart buildings, and sustainability. The organization has committed to becoming fully circular and climate-neutral by 2030 in alignment with Dutch national government objectives, with documented outcomes including 95% reused interior materials at the Turfmarkt 147 Ontmoetingsplein and renovated furniture programs at other locations.

FMH operates a B2G distribution model with no commercial pricing disclosure. Service delivery combines direct FMH staff with contracted suppliers and DBFMO (Design, Build, Finance, Maintain, Operate) public-private partnerships at two locations (Bezuidenhoutseweg 30 and Rijnstraat 8), where private consortia handle building operations under FMH coordination. The organization collaborates with a network of rijkspartners including RBO (security), RSO (cleaning), IPKD (courier services), RVB (real estate), and DGDOO (hybrid working policy). Revenue is not publicly disclosed as FMH operates on a cost-recovery basis funded through the parent ministry rather than commercial contracts.

Name

FMHaaglanden

Legal name

FMHaaglanden

Website

https://fmhaaglanden.nl

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

501–1,000 employees

Short description

FMHaaglanden is a Dutch government shared services organization that delivers facility management and workplace services to national government ministries, serving approximately 40,000 civil servants across 26 buildings in The Hague.

Ownership category

akta.pro rank

Product category

Government Facility Management

NAICS

Facilities Support Services (561210)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD)

akta.pro secondary industries

Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes) (IMAIAAAL), Helpdesk & Service Request Coordination (FM Call Handling/Dispatch) (BPABAEAI)

Keywords

• Facility management services
• Government workplace services
• Building information modeling
• Workplace management systems
• Hybrid working solutions

Headquarters

HQ city

The Hague

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D

Revenue model

1. Facility Management Services to Dutch Government: FMHaaglanden is an agency under the Ministry of the Interior and Kingdom Relations that independently delivers products and services to government organizations for payment. Annual service agreements (Dienstverleningsafspraken) are made with customer organizations, specifying which services are delivered at which cost and in which building.
2. Rijksbrede Producten- en Diensten Catalogus (RPDC): FMH offers more than 90 products and services catalogued in the RPDC. Service charges are based on agreements with customers. Catering, cleaning, passenger transport, and other services are provided through contracted suppliers.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

FMHaaglanden is a Dutch government shared services organization that delivers facility management and workplace services to national government ministries and agencies across 26 buildings in The Hague, serving approximately 40,000 civil servants. It offers more than 90 catalogued products and services through the Rijksbrede Producten- en Diensten Catalogus (RPDC), including catering, cleaning, passenger transport, workplace management, art curation, and building management, supported by Building Information Modeling (BIM), a Workplace Management System (WMS), and Living Lab experiments on hybrid working.

Product overview

FMHaaglanden (FMH) is a shared services organization providing facility management services to Dutch government ministries. The organization operates a platform-based model offering over 90 products and services through the Rijksbrede Producten- en Dienstencatalogus (RPDC). Core services include building management, passenger transport, catering, cleaning, security, and reception services across 26 buildings serving 40,000 civil servants in The Hague. Digital service offerings include Building Information Modeling (BIM) for 3D building visualization and management, a Workplace Management System (WMS) for hybrid workspace optimization, and Living Lab facilities for testing innovative workspace concepts. The organization has also pioneered the development of Ontmoetingsplein (Meeting Square) spaces - multifunctional collaboration areas designed for hybrid working with biophilic design principles.

Differentiator

Problem solved

Functional benefit

Products and services

• Rijksbrede Producten- en Dienstencatalogus (RPDC) A comprehensive catalog describing all facility management products and services offered by FMH to Dutch government organizations. Includes more than 90 products and services covering catering, cleaning, security, passenger transport, workplace management, and related facility services.

Quantifiable outcome

• 95% of the interior of the Ontmoetingsplein at Turfmarkt 147 consists of reused materials
• +2 more outcomes

Named customers16 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• RevercoreStrategic or Co-development Partner · 1 October 2024Rever serves as the lead partner for circular office furniture under a new contract effective October 1, 2024. The partnership focuses on re-use of existing furniture, repair, and refurbishment, with Rever coordinating between FMH's own stock, Rever's warehouse, and DJI's inventory. An interior architect ensures cohesive interior design.
• Be by BetaminorStrategic or Co-development Partner · 1 October 2024Be by Beta is one of two additional partners contracted for new circular office furniture under the same procurement framework as Rever. Be by Beta provides innovative furniture solutions for specific needs.
• AhrendminorStrategic or Co-development Partner · 1 October 2024Ahrend is one of two additional partners contracted for new circular office furniture alongside Be by Beta, under the furniture procurement framework started October 1, 2024.
• Rijksbeveiligingsorganisatie (RBO)coreStrategic or Co-development PartnerFMHaaglanden collaborates with the Rijksbeveiligingsorganisatie (RBO) as part of its network of rijkspartners to deliver integrated facility services to government organizations.
• Rijksschoonmaakorganisatie (RSO)coreStrategic or Co-development PartnerFMHaaglanden collaborates with the Rijksschoonmaakorganisatie (RSO) as a rijkspartner for cleaning services across government buildings.
• Rijkskoeriersdienst (IPKD)coreStrategic or Co-development PartnerFMHaaglanden collaborates with the Rijkskoeriersdienst (IPKD) as part of its rijkspartners network for courier and logistics services.
• DGDOO (Directorate-General for Government Organization)coreStrategic or Co-development PartnerDGDOO and FMHaaglanden collaborate on the Living Lab initiative at Rijnstraat 8, where experiments on hybrid working are conducted together with building users. DGDOO has designated four locations as Living Labs for hybrid working.
• O&P RijkminorStrategic or Co-development PartnerFMHaaglanden collaborates with O&P Rijk on shared service optimization. Director Michel van der Koogh previously served at O&P Rijk. The organizations explore cooperation on innovation areas including security, cleaning, and building management.
• Rijksvastgoedbedrijf (RVB)coreStrategic or Co-development PartnerFMHaaglanden collaborates with the Rijksvastgoedbedrijf (RVB) on building management, including BIM integration. The RVB manages the real estate portfolio and FMH provides facility services. DBFMO locations involve the RVB and private consortia.
• Rijksbeveiliging and RBLminorStrategic or Co-development PartnerFMHaaglanden collaborates with Rijksbeveiliging and Rijkslogistiek (RBL) on security and logistics services, exploring ways to improve and reduce costs through cooperation.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• CBRE Group: Global real estate services firm with large facility management practice. Comparable to FMH on integrated workplace and facility management for corporate and government occupiers.
• Sodexo Group: Global FM and food services major with government and public-sector accounts. Overlaps with FMH on catering, facility management, and workplace services at much larger scale.
• JLL (Jones Lang LaSalle): Global real estate services firm with workplace and facility management operations. Comparable as a broad incumbent offering integrated FM including workplace experience, similar to FMH's workplace management focus.
• Cushman & Wakefield: Global real estate services firm with facility management capabilities. Comparable as an incumbent providing workplace and FM services to large occupiers including public-sector clients.
• Compass Group: Global contract catering and support services group. Comparable to FMH on the catering and consumptive services line of business delivered across public-sector clients.
• ISS A/S: Global integrated facility services provider with workplace, cleaning, catering, and support services. Large established player serving government and enterprise clients across many countries.
• Atalian Servest: European integrated FM provider with cleaning, security, maintenance, and workplace services. Comparable as a broad incumbent operating across multiple European countries including the Netherlands.

Direct peers

• Facilicom Group: Major Dutch integrated facility services group offering cleaning, security, catering, and workplace services across both public and private sectors. Closest Dutch-headquartered FM peer to FMH in scope and service mix.
• Gebiedsmanagers / Rijkspartners network (RVB, RSO, RBO, IPKD): Dutch central-government shared-service partners delivering real estate (RVB), cleaning (RSO), security (RBO), and courier (IPKD) services. Adjacent providers operating under the same shared-services paradigm as FMH.
• Asito / Vebego: Dutch family-owned facility services group with cleaning, security, and integrated FM offerings. Comparable Dutch-headquartered peer operating in overlapping public and private-sector FM markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Customer concentration

• LinkedInlinkedin.com/company/fmhaaglanden

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FMHaaglanden