Clarity Technology Group

What Clarity Technology Group does

Clarity Technology Group Pty Ltd is an Australian managed IT services provider founded in 2019 and headquartered on the Gold Coast. The firm delivers outsourced IT functions — including managed services, cybersecurity, cloud, Microsoft 365 administration, help desk support, and strategic IT consulting — to small and mid-market businesses typically employing between 5 and 300 staff. Its geographic focus spans Northern Rivers, Gold Coast, and Brisbane, with named enterprise clients including McGrath and Harcourts alongside SMB customers in legal, construction, and professional services sectors.

The company's product offering is organized around three pillars: a Managed Services retainer covering help desk, network management, and Microsoft 365 administration; a Cybersecurity Essentials stack aligned to the Australian Signals Directorate Essential Eight framework, delivered through third-party tooling (Barracuda, Sophos, BitDefender, Cisco Meraki); and Strategy/Consulting engagements including IT roadmaps and cybersecurity reviews, complemented by a proprietary Cybersecurity Assessment Tool. A separate Co-Managed IT line serves businesses with internal IT teams requiring augmentation.

Clarity Technology Group operates on a retainer-based managed services model with monthly recurring fees, supplemented by project-based professional services revenue. Go-to-market relies on regional brand recognition, content marketing (blog, webinars), and inbound lead magnets such as a free IT Health Check, alongside community-facing initiatives like the IT For Good program. The company is privately held, with no disclosed funding rounds, external investors, or financial figures.

Name

Clarity Technology Group

Legal name

Clarity Technology Group Pty Ltd

Website

https://findclarity.com.au

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Clarity Technology Group is an Australian managed IT services provider founded in 2019, delivering managed services, cybersecurity, cloud, and Microsoft 365 support to SMBs (5–300 staff) across Northern Rivers, Gold Coast, and Brisbane.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Strategy & IT Advisory (BPAEAAAA), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud migration
• IT consulting
• Co-managed IT

Headquarters

HQ city

Gold Coast

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Managed IT Services Retainers: Ongoing managed IT services delivered through retainer-based agreements providing continuous support, monitoring, and strategic IT management.
2. Co-Managed IT Services: Partnership model working alongside internal IT teams to provide additional expertise and resources.
3. Professional Services: Strategy and consulting engagements including IT health checks, technology roadmapping, and project-based implementations.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

Clarity Technology Group is an Australian managed IT services provider that delivers strategy-led IT support to businesses across Northern Rivers, Gold Coast, and Brisbane. Its core offering is retainer-based Managed IT Services positioning the firm as an external CIO/CTO, supplemented by 24x7 cybersecurity protection, cloud design/migration (Azure, AWS, Microsoft 365), IT strategy and consulting, and co-managed IT support for clients with 5-300 staff.

Product overview

Clarity Technology Group offers a unified managed IT services portfolio centered around strategy-led IT support. The core offering is Managed IT Services supplemented by Cybersecurity Essentials (24x7 threat protection), Modern IT & The Cloud (cloud migration and management), Strategy and Consulting (CIO/CTO services), and Co-Managed IT Services. Additional services include a Free IT Health Check (valued at $1,800) for comprehensive IT portfolio assessment and a Cybersecurity Assessment Tool for self-evaluation. The company also runs IT For Good, a community initiative donating refurbished equipment to disadvantaged organizations. All services are delivered by 100% Australian-based staff with level 2 and 3 technicians, serving clients typically ranging from 5 to 300 staff across Northern Rivers, Gold Coast, and Brisbane.

Differentiator

Problem solved

Functional benefit

Brands

• IT For Good: Community program that up-cycles retired business IT equipment to provide technology resources to disadvantaged people, NFPs, charities, and schools.

Products and services

• Managed IT Services
• Cybersecurity Essentials Cybersecurity protection services including 24x7 threat monitoring, Essential Eight implementation, and disaster recovery planning for businesses.
• Modern IT & The Cloud Design, build, and management of sophisticated cloud infrastructure, specializing in digital transformation and migration from on-premise servers to public and private cloud solutions using Azure, AWS, and Microsoft 365.
• Strategy and Consulting IT strategy, governance and portfolio management services, developing technology roadmaps aligned with business objectives through strategic IT planning and CIO/CTO advisory engagements.
• Co-Managed IT Services Collaborative IT support services working alongside internal IT teams to provide additional expertise and resources for organizations with existing IT staff.

Quantifiable outcome

• Identified $30,000 in annual cost savings by de-duplicating software licenses for a real estate agency with 4 offices
• +3 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Amazon Web Services (AWS)coreTechnology or IntegrationCloud infrastructure partner for AWS cloud solutions and migrations.
• Microsoft AzurecoreTechnology or IntegrationPrimary cloud platform partner for Azure cloud solutions, Microsoft 365, and related Microsoft technologies.
• MicrosoftcoreTechnology or IntegrationPrimary technology partner for Microsoft 365, Azure, and Microsoft security solutions.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Brennan IT: Australian managed IT services and consulting firm serving mid-market and enterprise clients across multiple industries. Directly comparable as a full-service MSP with cloud, cybersecurity, and strategic IT advisory offerings, operating nationally with similar client profile to Clarity.
• Generation IT: Australian managed IT services and IT consulting firm serving mid-market and enterprise clients. Directly comparable in providing managed IT, cloud, cybersecurity, and strategic advisory services.
• Interactive Pty Ltd: Australian managed services and cloud provider specializing in Microsoft Azure and AWS. Comparable in offering managed IT, cloud migration, and cybersecurity services to mid-market Australian clients.
• Logicalis Australia: Global IT solutions and managed services provider with Australian operations. Comparable as a managed services provider offering cloud, cybersecurity, and datacenter services to mid-market and enterprise clients across Australia.
• Blue Connections: Australian managed IT services and cloud solutions provider serving SMB and mid-market businesses. Comparable in offering managed IT, Microsoft 365, cloud migration, and cybersecurity services to similar customer segments.
• Outcomex: Australian managed services and IT solutions provider specializing in networking, cloud, and cybersecurity. Comparable in offering managed IT services with similar vendor ecosystem (Cisco, Microsoft, security vendors) to mid-market clients.
• Enablis (now part of Atturra): Australian managed services and cloud solutions provider. Comparable as an MSP with cloud, managed services, and IT consulting offerings serving mid-market clients across Australia.
• CGi (Computergate): Australian IT services and managed services firm serving small to mid-market businesses. Comparable as a regional MSP with cloud, managed services, and IT consulting offerings to similar customer profiles.

Broad incumbents

• Datacom: Large Australian IT services company providing managed services, cloud, and consulting across all major verticals. Comparable capability set but operates at much larger scale with broader geographic reach than Clarity.
• Fujitsu Australia: Global IT services provider with substantial Australian operations. Offers managed services, cloud, and consulting across enterprise and mid-market segments, with broader portfolio and scale than Clarity.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/claritytechnologygroup
• LinkedInlinkedin.com/company/claritytechnologygroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clarity Technology Group