The Factory HKA Colombia

What The Factory HKA Colombia does

The Factory HKA Colombia SAS is a Bogotá-headquartered, DIAN-authorized Technological Provider operating a cloud-based electronic fiscal document platform for Colombian businesses and select international markets. Founded in 2010, the company serves over 26,500 clients and processes 29M+ monthly electronic transactions, covering the full spectrum of Colombian electronic document mandates: electronic invoicing (factura electrónica), electronic payroll (nómina electrónica), electronic support documents (documento soporte), electronic equivalent documents (documento equivalente), electronic reception (with acceptance/rejection workflows and RADIAN event management), and health-sector invoicing with RIPS transmission to the Ministry of Health for CUV validation. The platform operates as part of an international group present in 9 countries (Colombia, Venezuela, Mexico, Panama, Peru, Dominican Republic, Bolivia, USA, and Ecuador), with data centers located in the United States.

The technical architecture consists of three core web portals (HKAFactura for emission, HKARecepción for inbound receipt management, HKANómina for payroll), a production portal (Factura21), a demo/sandbox portal, and a post-validation contingency portal, complemented by web service APIs (TOKEN-authenticated) that allow direct integration with client ERP and accounting systems. Document handling uses digital certificates, CUFE/CUDE codes, real-time DIAN status queries, XML/PDF generation, 6-year storage, and 99.3%-99.9% SLA-backed availability. The company also sells proprietary smart cash register hardware (Tili 01, Tili Móvil, CR6 PRO) bundled with the SaaS platform, targeting SMB retail and mobile merchants.

Revenue is generated primarily through SaaS subscriptions starting at 27,000 COP per month, with add-on modules (nomina, documento soporte, RIPS, reception), custom enterprise tiers sold via direct sales, hardware sales, and professional services for bulk operations and integration support. Distribution combines self-serve web portals, a 300+ commercial ally Casa de Software Alianzas program, direct sales outreach via phone, WhatsApp, and email, and content marketing across blog, SEO, social media, webinars, and industry events. The company holds ISO 27001:2022 certification and DIAN authorization under Resolutions 002542 (2017) and 002794 (2022).

Name

The Factory HKA Colombia

Legal name

The Factory HKA Colombia SAS

Website

https://thefactoryhka.com.co

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

The Factory HKA Colombia SAS is a DIAN-authorized technological provider offering cloud-based electronic invoicing, electronic payroll, and fiscal document compliance solutions to over 26,500 Colombian businesses, with international operations across 9 countries and proprietary smart POS hardware.

Ownership category

akta.pro rank

Product category

Electronic Invoicing Software

SIC

Finance Services (6199)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• Electronic invoicing software
• Fiscal document compliance
• Electronic payroll services
• DIAN authorized provider
• RIPS health invoicing

Headquarters

HQ city

Engativá

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Electronic Invoicing SaaS Subscription: Subscription-based access to the HKAFactura web portal and API services for electronic invoice generation, transmission, and storage. Clients pay a recurring fee for access to the platform and a number of transaction folios/documents. Pricing starts from 27,000 COP per month as stated on the company blog. Additional charges may apply for bulk downloads, integration support, and over-plan usage.
2. Additional Fiscal Document Services: Revenue from related fiscal document services including electronic payroll (nomina electronica), electronic support documents (documento soporte), electronic equivalent documents (documento equivalente), electronic reception, and health sector invoicing (RIPS). These are sold as add-on modules to the core invoicing subscription.
3. Smart Cash Register Hardware Sales: Sale of proprietary smart cash register hardware (Tili 01, Tili Movil, CR6 PRO) which integrate with the electronic invoicing platform. Hardware is bundled with fiscal document services.
4. Professional Services: Charges for services such as bulk document downloads (beyond self-service limits), implementation/integration support, and on-demand technical support as referenced in the terms and conditions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

The Factory HKA Colombia is a DIAN-authorized Technological Provider (Proveedor Tecnológico Autorizado) offering a cloud-based electronic fiscal document platform for Colombian businesses. The platform automates the generation, validation, transmission, and 6-year archival of electronic invoices, credit/debit notes, electronic payroll (nómina electrónica), electronic support documents (documento soporte), electronic equivalent documents, electronic receipt (recepción electrónica), and health-sector invoicing with RIPS transmission to the Ministry of Health. The company also sells proprietary smart cash register hardware (Tili 01, Tili Móvil, CR6 PRO) integrated with its software platform, and provides direct API/web service integration for client ERP and accounting systems.

Product overview

The Factory HKA Colombia is an authorized Technology Provider (Proveedor Tecnológico Autorizado) by the DIAN, offering a cloud-based electronic fiscal document platform with three web portals: Factura21/Portal Producción for live document emission, Portal Demo for testing, and Portal Validación Posterior for contingency scenarios. The core platform consists of HKAFactura (web emission portal), HKARecepción (receipt management portal), and HKANómina (electronic payroll portal), all accessible via web or web service (API). The product portfolio covers the full spectrum of Colombian electronic document mandates: Electronic Invoicing, Electronic Health Invoicing with RIPS transmission, Electronic Payroll (Nómina Electrónica), Electronic Support Documents (Documento Soporte), Electronic Receipt (Recepción Electrónica), and Electronic Equivalent Documents (Documento Equivalente) — 13 types per DIAN Resolution 165. Complementing the software platform, The Factory HKA also offers three smart cash register hardware devices (Tili 01, Tili Móvil, and CR6 PRO) that integrate directly with the electronic invoicing portal, targeting retail, food service, and mobile merchants. Direct API/integration is described as an exclusive process between the client's integrated software and the HKA platform.

Differentiator

Problem solved

Functional benefit

Brands

• Tili 01: Smart cash register for businesses with electronic invoicing capabilities
• Tili Móvil
• CR6 PRO
• HKAFactura
• HKARecepción
• HKANómina
• HKA Recepción

Products and services

• Facturación Electrónica (Electronic Invoicing)
• Facturación Electrónica en Salud / RIPS Electronic invoicing solution for the Colombian health sector (IPS, clinics, hospitals, doctors), generating invoices that comply with 18 standard requirements plus 11 health-specific fields (provider code, payment modalities, benefit plan coverage, copayments, moderating fees), and transmitting RIPS (Registro Individual de Prestación de Servicios de Salud) to the Ministry of Health for CUV (Código Único de Validación) issuance.
• Nómina Electrónica (Electronic Payroll) Electronic payroll service that generates, transmits, and queries electronic payroll vouchers (Nómina Individual and Nómina de Ajuste) to the DIAN under Law 1901 of 2019, including worker/employee catalogue, PDF delivery to workers, dashboard with key indicators, and 6-year storage.
• Documento Soporte Electrónico Electronic support document service for registering transactions with suppliers not obligated to issue electronic invoices, enabling Colombian businesses to substantiate costs, deductions, and deductible taxes for tax purposes.
• Recepción Electrónica Electronic receipt management service enabling Colombian businesses to verify incoming invoices with the DIAN, register receipt events, manage acceptance/rejection of electronic documents with digital certificate signing, group invoices, and generate supplier portals for accounts payable tracking.
• Documento Equivalente Electrónico Electronic equivalent document service for 13 document types covering specific commercial scenarios regulated by DIAN Resolution 165, including POS machine tickets, utility bills, passenger transport tickets, cinema tickets, public event tickets, and betting/gaming documents.
• Web Service Integration API (Electronic Invoice and Payroll) TOKEN-authenticated Web Service Integration API enabling client administrative systems (ERP/accounting) to send electronic documents, query DIAN status, download XML/PDF files, and resend emails to acquirers programmatically. Separate web service available for electronic payroll. Direct integration is an exclusive process between the integrated software and the HKA platform.
• Tili 01 Smart Cash Register Intelligent cash register with integrated electronic invoicing, designed for small and growing businesses requiring a physical POS device with direct DIAN connectivity via The Factory HKA's electronic invoicing portal.
• Tili Móvil Smart Mobile Cash Register Compact and portable intelligent mobile cash register with integrated electronic invoicing. Features 5.5-inch HD touchscreen, 8MP barcode/QR reader camera, 58mm thermal printer (80mm/s), multi-network connectivity (2G/3G/4G/Bluetooth/WiFi/GPS), Quad-Core processor with Android 10, and 7.6V/2500mAh battery. Connects to The Factory HKA Electronic Invoicing Portal for real-time document updates.
• CR6 PRO Smart Cash Register Intelligent cash register designed for business operations, with integrated electronic invoicing for managing commercial documents quickly and securely at the point of sale.

Quantifiable outcome

• Up to 80% reduction in operational costs by eliminating paper, printing, envelopes, stamps, and physical storage
• +2 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

One partnership is on record.

• Casa de Software Alianzas (300+ Software Houses)coreChannel Partner/ Reseller/ DistributorThe Factory HKA operates a Casa de Software Alianzas program with over 300 commercial allies (software houses) that integrate their ERP, accounting, or industry-specific software with The Factory HKA's electronic fiscal document platform. These partners resell and refer The Factory HKA's services to their own client bases, serving as a key channel for customer acquisition and distribution across Colombia's SMB and mid-market segments.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Avalara: Avalara is a US-headquartered global tax compliance SaaS covering VAT, sales tax, and e-invoicing compliance across many jurisdictions; it competes indirectly with HKA by serving multinationals that need Colombian e-invoicing alongside broader tax obligations.
• EDICOM: EDICOM is a Spanish-origin global e-invoicing and fiscal compliance provider with LATAM presence; it is a relevant broad incumbent offering comparable electronic document issuance, validation, and archiving services for the same Colombian/LATAM customer base.
• Sovos: Sovos is a global tax compliance and continuous-transaction-controls platform with operations across Latin America; while broader in scope than HKA, it serves the same e-invoicing compliance use case for multinational issuers and represents a credible incumbent threat.

Direct peers

• Defontana: Defontana is a Latin-American cloud ERP/invoicing provider with operations across multiple Andean countries; it offers electronic invoicing issuance and DIAN-style mandates in Chile, Peru, Colombia, and Mexico, making it a close multi-country comparable to HKA's emission platform.
• Siesa: Siesa is a long-standing Colombian ERP and e-invoicing vendor with its own DIAN authorization; it serves overlapping customer segments (issuers, payroll entities, health-sector IPS) with comparable electronic fiscal document capabilities.
• SIIGO Colombia: SIIGO is a Colombian SaaS accounting and invoicing platform with native e-invoicing issuance and ERP/administrative integration — directly overlapping with The Factory HKA's core HKAFactura emission, payroll, and API integration offering for IVA-registered SMBs.
• World Office: World Office is a Colombian ERP/electronic invoicing software provider authorized by DIAN as a technological provider; it competes head-to-head with HKA in document emission, payroll, support documents, and reception modules for Colombian SMBs and enterprises.
• Alegra: Alegra is a LATAM accounting/invoicing SaaS for SMBs with electronic invoicing modules in Mexico, Colombia, and other Spanish-speaking markets; it competes for the same Tili/SMB retailer segment on subscription pricing and self-serve onboarding.
• Logical ERP (LogoSoft) / Logos CLOUD: Logical ERP is another DIAN-authorized technological provider in Colombia offering electronic invoicing, payroll, and reception with ERP/accounting integrations — directly overlapping with HKA's full document-type stack.

Emerging players

• QuadMinds: QuadMinds is a LATAM-focused electronic invoicing and CFDI specialist serving Mexico and expanding into Andean markets; it overlaps with HKA in the regulatory-driven fiscal document niche but is still scaling relative to HKA's 26,500-client base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights8 records

Customer concentration

• Xx.com/thefactoryhkaco
• Facebookfacebook.com/Thefactoryhkaco
• LinkedInlinkedin.com/company/the-factory-hka-colombia

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Factory HKA Colombia