FISDL

What FISDL does

The Instituto de Acceso a la Información Pública (IAIP), referenced in the source data under the alias "FISDL," is a public government institution of the Republic of El Salvador headquartered in San Salvador. It operates the Portal de Transparencia (transparencia.gob.sv), the official national e-government platform mandated by Salvadoran transparency law to enable citizens to exercise their right of access to public information. The portal's product surface consists of three components: a main transparency portal with institutional and document search across government institutions, a searchable directory of Information Access Officers (Unidades de Acceso a la Información Pública) across all public institutions, and a FAQ section codifying the request process and response timelines.

The platform's technical architecture is a standard web-based self-service portal: citizens submit information requests through an online form, and the request is routed to the appropriate public institution's information unit, with a legally mandated 10-business-day response window (extendable by 10 days for complex requests). There is no disclosed mobile app, no public API, no SDK, and no documented integrations. The system is purely a request-routing and disclosure portal rather than a transactional or analytical platform.

The business model is non-commercial. IAIP is funded by the national budget as a state entity, not through user fees or commercial revenue. Digital access to public information is free of charge, and any physical reproduction or shipping costs are statutory and minor. The primary customer segment is the general public — all Salvadoran citizens and residents seeking access to government-held information — making this a horizontal, public-service distribution rather than a B2B or B2C commercial go-to-market.

Name

FISDL

Legal name

Instituto de Acceso a la Información Pública (IAIP)

Website

https://transparencia.gob.sv

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

FISDL refers to the Instituto de Acceso a la Información Pública (IAIP) of El Salvador, a government institution that operates the Portal de Transparencia (transparencia.gob.sv) to enable citizens to request and access public information from state agencies.

Ownership category

akta.pro rank

Product category

Government Transparency Services

NAICS

Web Search Portals and All Other Information Services (51929)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industry

General Web Portals & Start Pages (BPAMAAAA)

Keywords

• Government transparency portal
• Public information access
• E-government services
• Freedom of information
• Citizen information requests

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels1 record

Core offering

The Portal de Transparencia is a government e-government platform operated by the Instituto de Acceso a la Información Pública (IAIP) of El Salvador that enables citizens to access public information including management reports, budgets, public employee salaries, contracts, bidding processes, audit reports, and meeting minutes from public institutions. Citizens submit formal information requests through an online form, with institutions legally required to respond within 10 business days (extendable by 10 additional days). Digital access is free; physical copies may incur reproduction and shipping costs as established by law.

Product overview

FISDL operates the Portal de Transparencia as a single, unified e-government transparency platform for El Salvador, administered by the Instituto de Acceso a la Información Pública (IAIP). The platform consists of the main transparency portal, a directory of information officers across government institutions, and an FAQ system. Citizens use this integrated platform to search for public information, access management reports, budgets, salaries, contracts, and bidding documents, and submit formal information requests to government institutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal de Transparencia A government e-government platform that enables Salvadoran citizens to search and access public information from government institutions, including management reports, budgets, public employee salaries, contracts, bidding processes, audit reports, and meeting minutes, and to submit formal information access requests through an online form. Operated by the Instituto de Acceso a la Información Pública (IAIP).
• Directorio de Oficiales de Información A searchable directory of public institutions and their designated Information Access Units (Unidades de Acceso a la Información Pública), listing each institution's acronym, name, designated information officer, official contact email, and link to its own transparency portal, to facilitate submission and follow-up of information requests.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves3 records

Direct peers

• JustFOIA: FOIA and public records request management platform used by government agencies; comparable as a specialized SaaS for citizen-to-government information requests with SLA tracking.
• GovOS: Provides public records and FOIA request management software for U.S. state and local governments, directly comparable to IAIP's centralized request submission and tracking workflow for public information access.
• GovQA: Public records request management software for government entities; comparable as a workflow tool that standardizes how citizens submit and track information requests to public institutions.
• NextRequest: Public records request platform serving municipalities and agencies; directly comparable in managing inbound transparency requests and routing them to the correct department.

Emerging players

• CitizenLab: Civic participation and consultation platform used by municipalities; an emerging player with partial overlap, focused on citizen engagement rather than records disclosure.

Broad incumbents

• CivicPlus: Government content management and civic engagement platform; comparable as a broader incumbent that hosts public-facing government portals including transparency and information access features.
• OpenGov: Government budgeting, procurement, and financial transparency platform; comparable in driving accountability over public spending and contracts, though broader in scope than a request portal.
• Granicus: Provides a broad suite of government digital services including communications, website hosting, and records management; comparable as a larger incumbent with overlapping civic transparency capabilities but a much wider portfolio.
• Tyler Technologies (Socrata): Owner of the Socrata open-data platform used by governments to publish civic datasets; comparable in surfacing public information through structured, searchable web channels.

Regional players

• Portal de Transparencia (Mexico - Plataforma Nacional de Transparencia): Mexico's national transparency portal for citizens to file information requests against federal institutions; a strong regional comparable operating an analogous citizen-to-government transparency request workflow.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/fisdl

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FISDL