What CarNetiX GmbH does

CarNetiX GmbH is a privately held German IT services company headquartered in Krefeld that exclusively serves automotive dealerships (Autohäuser). The firm positions itself as a specialist full-service IT provider for the dealership vertical, claiming over 20 years of accumulated experience supporting brands such as Volkswagen, Audi, Porsche, SEAT, CUPRA, Skoda, Ford, Volvo, and KIA, including commercial vehicles. Its service portfolio spans IT consulting, IT support and managed IT, dealership software implementation and maintenance (CROSS, VAUDIS, FibuNet, Genesys, Digitales Autohaus, EVA, Händlerportale), group IT concepts, data infrastructure, IT security, and custom application development.

The company runs its customer-facing operations on third-party platforms: weclapp SE powers the customer helpdesk and ticket management portal, AnyDesk Software GmbH provides the remote-support engine (delivered through a CarNetiX-branded custom AnyDesk client), and Hetzner Online GmbH hosts the company's web infrastructure. The delivery model relies on a team of roughly 13 named individuals including the Managing Director Marco Hübner, a Technical Lead, an Organizational Lead, a Key Account Manager, multiple System Administrators, 1st Level Support, and apprentices. Technical support hours run 7–17 with optional on-call coverage from 19:00 and weekends.

CarNetiX operates on a direct enterprise sales motion: sales engagement is managed by the Key Account Manager and management team, with quote-based pricing on multi-year managed-service contracts and free initial consultation conversations. The firm does not disclose pricing publicly. Geographic scope is Germany, with no international footprint or channel partner/reseller structure indicated. The company is registered as a GmbH with the Krefeld commercial register (HRB 18611), is founder/management-owned, has no disclosed funding rounds, no subsidiaries, no M&A activity, and no published revenue figures.

Name

CarNetiX GmbH

Legal name

CarNetiX GmbH

Website

https://carnetix.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

CarNetiX GmbH is a Krefeld-based German IT services company that provides full-service IT consulting, support, and managed services exclusively to automotive dealerships, integrating with major DMS platforms and brand-specific dealer portals across Germany.

Ownership category

akta.pro rank

Headquarters

HQ city

Krefeld

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. IT Consulting Services: Professional IT consulting services for automotive dealerships, including evaluation of existing hardware/software and recommendations for optimization. Individual consulting conversations provided free of charge.
2. IT Support and Maintenance: Ongoing IT support services including technical support during business hours (7-17 Uhr) with optional on-call service from 19:00 and weekends. Remote support via AnyDesk.
3. IT Full-Service Concept: Comprehensive IT solutions from a single source covering software, hardware, network infrastructure, WLAN, telephony, printer concepts, system maintenance and monitoring, and hosting

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

CarNetiX GmbH is a German IT services company specialized in providing IT consulting, support, and full-service IT management exclusively for automotive dealerships. The company implements, maintains, and extends third-party dealer management systems (CROSS, VAUDIS, FibuNet, Genesys, Händlerportale, ODIS, etc.), delivers group-wide IT concepts, data infrastructure, IT security, custom software development, and remote support for car dealerships across multiple brands (VW, Audi, Porsche, Ford, Volvo, KIA, etc.).

Product overview

CarNetiX GmbH is an IT services company specializing in the automotive dealership sector, offering a comprehensive portfolio of IT consulting, support, and management services. The company provides a full-service IT concept from a single source, combining industry-specific software solutions (CROSS, VAUDIS, FibuNet, Genesys, Digitales Autohaus, EVA, Händlerportale), group IT concepts, data infrastructure, IT security, custom programming, application development, and technical support. Their service offering is anchored by a Customer Helpdesk portal built on the weclapp platform, enabling dealerships to manage support tickets. With over 20 years of experience supporting automotive dealerships, CarNetiX differentiates through deep automotive industry expertise combined with comprehensive IT capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Consulting (IT-Beratung)
• IT Support (IT-Support)
• IT Management (IT-Betreuung)
• Dealership Software Implementation (Branchen-Software)
• Group IT Concepts (Gruppenkonzepte)
• Data Infrastructure (Dateninfrastrukturen)
• IT Security (IT-Sicherheit)
• Custom Software Development (Programmierung / Anwendungsentwicklung)
• Customer Helpdesk Portal

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• AnyDesk Software GmbHcoreTechnology or IntegrationRemote desktop software provider. CarNetiX uses AnyDesk to deliver remote support services to their automotive dealership customers. Custom AnyDesk client provided for customer downloads.
• weclapp SEcoreTechnology or IntegrationCRM and helpdesk software provider. CarNetiX uses weclapp for customer helpdesk portal (ticketing system) and process/sales support. Multi-channel communication management for customer inquiries.
• RAHN DATENSCHUTZ GmbHminorImplementation/ SI/ Consulting PartnerData protection and privacy consultancy. External Data Protection Officer (DPO) provided by RAHN DATENSCHUTZ (Sven Rahn) for GDPR compliance.
• CROSScoreTechnology or IntegrationDealer Management System (DMS). CarNetiX implements, maintains, and extends CROSS solutions for automotive dealerships as part of their service offerings.
• VAUDIScoreTechnology or IntegrationAutomotive dealership software solution. CarNetiX provides implementation and support services for VAUDIS systems.
• FibuNetcoreTechnology or IntegrationFinancial accounting software for automotive dealerships. CarNetiX supports implementation and maintenance of FibuNet solutions.
• GenesyscoreTechnology or IntegrationCustomer experience and contact center solutions integrated into dealership IT environments.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• CENIT AG: German IT consulting and software firm with automotive and industrial digitalization practices. Provides custom development and integration services analogous to CarNetiX's programming and interfaces offering.
• msg systems AG: Large German IT consulting and software firm with a dedicated automotive practice serving OEMs and dealer networks. Overlaps with CarNetiX in the automotive IT services space but at much larger scale and broader scope.
• Bechtle AG: One of Germany's largest IT services and system house providers, with automotive dealer experience. Competes with CarNetiX on managed IT, infrastructure, and support for the same German dealership customers, though across many other verticals as well.
• SALT Solutions (part of Accenture): German IT consultancy with strong automotive and dealer-system practice. Delivers application development, integration, and managed services comparable to CarNetiX's programming and IT-management offerings, now within Accenture's industrial footprint.
• Computacenter: European IT infrastructure and managed-services provider with automotive dealer relationships in Germany. Overlaps on infrastructure, support, and end-user IT services for similar automotive customers.
• Cancom GmbH: Major German IT services and managed-services provider with cloud and workplace offerings. Comparable to CarNetiX's full-service IT, hosting, and support capabilities but operating across many industries at significantly larger scale.
• Allgeier Group: German IT services group with automotive vertical expertise covering consulting, software, and managed services. Addresses the same dealer IT needs as CarNetiX but from a much broader enterprise-IT position.

Emerging players

• Akquinet GmbH: Mid-sized German IT services company with custom development and managed services for vertical-specific niches. Comparable business-model profile to CarNetiX — regional, vertical-specialized IT services — though in different verticals.

Direct peers

• SHD AG: German software and IT services provider with deep focus on retail and automotive dealership IT solutions. Comparable to CarNetiX in serving the same German automotive dealer market with DMS-adjacent software and services.
• Schleupen AG: German software vendor with an automotive dealer management and CRM offering. Competes in the same automotive-dealer IT niche and serves similar dealership customers in Germany with overlapping DMS-related services.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/carnetix-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CarNetiX GmbH