24 stunden

What 24 stunden does

Betreuer24 (operating as a brand of vita*bene Huber GmbH & Co KG) is an Austrian managed care agency specializing in 24-hour live-in elderly and dementia care, founded in 2009 and headquartered in Vienna. The company directly employs and registers caregivers sourced primarily from Romania, Hungary, and Bulgaria, placing them in client households across Vienna, Niederösterreich, Burgenland, Vorarlberg, and Tirol. Services include core live-in care supplemented by specialized modules for Alzheimer's, dementia, Parkinson's, palliative care, and night care, plus add-on services such as medication management, meal preparation, transportation, and companionship. The firm operates a direct-to-consumer model with inside-sales telephone intake, free on-site assessments, and individually tailored caregiver matching, with placement typically arranged within 48 hours.

Revenue is generated through fixed monthly fees per 28-day rotation cycle, ranging from €2,152 (one-caregiver rotation) to €2,228 (two-caregiver rotation), inclusive of SVA contributions, transport, liability insurance, and administration. The company does not use a marketplace or referral model; all caregivers are directly registered with the agency and the Austrian Chamber of Commerce (Wirtschaftskammer). Pricing is publicly disclosed and Pflegegeld (state care allowance) is not deducted from quoted prices. Marketing relies on SEO-optimized WordPress content, Google Ads, and a Facebook presence. There is no proprietary technology platform; the digital stack is limited to WordPress, Google Analytics, and standard cookie-based tracking. The company holds ISO 9001:2015 EU quality certification and has facilitated over 4,700 placements with 210+ active caregivers in Austria over 14 years of operation.

Name

24 stunden

Legal name

vita*bene Huber GmbH & Co KG

Website

https://betreuer24.at

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Betreuer24 is an Austrian ISO 9001:2015-certified managed care agency providing 24-hour live-in elderly care in Vienna, Niederösterreich, Burgenland, Vorarlberg, and Tirol, employing 210+ directly registered caregivers sourced from Eastern Europe for placement in client households.

Ownership category

akta.pro rank

Product category

Home Healthcare / Elderly Live-in Care Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Dementia & Wandering-Safety 24/7 In-Home Care (HSABAHAE)

akta.pro secondary industries

Alzheimer’s Specialized Care (Mid/Late-Stage) (HSABAEAC), 24/7 Rotating Shift In-Home Care (Multiple Caregivers) (HSABAHAA), Dementia Care Coordination & Care Planning (HSABAEAJ), High-Acuity 24/7 In-Home Care (Complex Medical/Behavioral Needs) (HSABAHAD)

Keywords

• 24-hour home care
• Live-in elderly care
• Dementia care services
• Palliative home care
• Senior care Austria

Headquarters

HQ city

Vienna (Wien)

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Managed 24-Hour Care Services: Full-service managed care model where caregivers are directly registered with the company and placed in clients' homes for round-the-clock live-in care. The company handles all administrative coordination, quality control, and caregiver management. Revenue is generated through fixed monthly fees per 28-day rotation cycle, inclusive of transport costs, liability insurance, and SVA contributions. No separate agency or referral fee model.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Betreuer24 (operating as "24 stunden") is an EU-certified Austrian care agency that provides managed 24-hour live-in care for elderly, dementia, Alzheimer's, Parkinson's, and chronically ill individuals in their own homes. Caregivers registered directly with the company rotate on 28-day cycles to provide round-the-clock personal care, medication management, household support, and companionship across Vienna, Niederösterreich, Burgenland, Vorarlberg, and Tirol.

Product overview

Betreuer24 operates as a unified 24-hour live-in elderly care platform centered on its core 24 Stunden Pflege/Betreuung service, supplemented by specialized care modules (Alzheimer-Pflege, Demenz-Pflege, Palliativpflege, Sterbebegleitung, Parkinson Pflege) and flexible support services (Mobile Pflege, Nachtpflege). The portfolio includes dedicated service offerings like Medikamenten Management, Begleiter und Helfer, Transport und Besorgungen, Mahlzeitvorbereitung und Diät-Planung, Haushaltsführung, and Unterstützung und Hilfe. The company functions as a managed care agency — all caregivers are registered with the Wirtschaftskammer and insured, differentiating it from broker-only models. Services are primarily delivered in Vienna, Niederösterreich, Burgenland, Vorarlberg, and Tirol. Pricing is structured around a 28-day shift cycle with one or two caregivers rotating, with prices ranging from €2,152 (one caregiver) to €2,324 (two caregivers) per cycle.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 4,700+ successful care placements over 14 years
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• vita*bene* Huber GmbH & Co KGcoreStrategic or Co-development PartnerBetreuer24 operates in close cooperation with vita*bene* Huber GmbH & Co KG. Caregiver recruitment contacts are managed through vita*bene* (Kathi Ördög for Romanian/Hungarian caregivers and Diana Buchelska for Bulgarian caregivers). This appears to be a long-term operational partnership for caregiver sourcing and recruitment from Eastern European countries.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• 24helpcare.at: Austrian 24-hour live-in care agency using a similar Eastern European caregiver model with comparable €60–€70/day pricing. Direct head-to-head competitor in Vienna, Niederösterreich, and Burgenland, and the closest like-for-like agency peer for Betreuer24.
• Promedica24: European 24-hour live-in care provider active in Germany and Austria using the same Eastern European caregiver placement model. Closest international peer in terms of service model, pricing structure, and target customer.
• Cura Domo: Austrian 24-hour home care agency placing Eastern European caregivers in client homes. Competes on similar service model and price band, operating as a direct peer in the agency layer of the Austrian market.
• Pflege und Hilfe Daheim: Austrian 24-hour home care and mobile care agency. Comparable in scope, geographic focus on eastern Austria, and reliance on Eastern European caregiver supply.

Emerging players

• Care.com: Global online marketplace for senior care, including live-in caregivers. Not a direct Austrian competitor, but represents the platform/marketplace model that could disrupt traditional agencies like Betreuer24 by reducing friction in caregiver matching.

Broad incumbents

• Senecura: Austria's largest private operator of nursing homes and 24-hour care with ~80 facilities. Competes with Betreuer24 in the in-home 24-hour care segment but also operates residential facilities, giving it broader geographic and service reach across Austria.
• Caritas Österreich: Austria's largest charitable care organization offering mobile care, 24-hour Betreuung, and family caregiver support nationwide. Competes on trust/brand and subsidised pricing rather than on transparency or rapid placement.
• Volkshilfe Österreich: Large Austrian non-profit care provider offering home help, mobile care, and 24-hour Betreuung across all federal states. Competes with Betreuer24 for family-paid home care demand and has materially broader geographic coverage including Steiermark, Kärnten, and Oberösterreich.
• Hilfswerk Österreich: Austrian non-profit providing home help, mobile nursing, and 24-hour care across multiple states. Competes with Betreuer24 in elderly home care and benefits from a strong regional branch network.
• Home Instead (Austria): Global home care franchise operating in Austria with a focus on hourly and visit-based care (rather than live-in). Adjacent peer offering a different delivery model but competing for the same elderly-in-home family budget.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Betreuer24h
• LinkedInlinkedin.com/company/24-stunden

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 24 stunden