Gemeente Albrandswaard

What Gemeente Albrandswaard does

Gemeente Albrandswaard is a Dutch municipality (gemeente) in the province of Zuid-Holland, comprising the two historic villages of Rhoon and Poortugaal in the greater Rotterdam metropolitan area (Rijnmond region). As a statutory local-government entity, it delivers the full scope of mandated Dutch municipal services to approximately 25,000 residents and local businesses: civil registry and personal documents (BRP, passports, ID cards, driver's licenses, marriage and death registration), social welfare administration (Wmo, Jeugdhulp, bijstand, debt counseling, senior care), urban planning and building permits, environmental management, public safety coordination, waste services, education support, and community programs. The municipality is governed by an elected college led by Burgemeester Cees Pille, with Wethouders Mario Bianchi, Pieter Kos, and Saskia Kooijman-Castelijns, and administered operationally by Gemeentesecretaris Florus van der Linden.

The operating model is a hybrid physical-plus-digital service stack. Physical service is delivered from the Huis van Albrandswaard municipal office at Stationsstraat 1, Rhoon (service counters open 09:00–13:00). Digital service is delivered through the Mijn Albrandswaard citizen portal, eFormulieren forms portal at loket.albrandswaard.nl, eDiensten Burgerzaken for electronic civil-registry transactions, the MijnAfspraakMaken appointment scheduler, the Raadsinformatiesysteem council information system at raad.albrandswaard.nl, the interactive Begroting App for budget visualization, and an ArcGIS Survey123-based public-space reporting tool. Authentication uses the national DigiD (citizens) and eHerkenning (businesses) identity systems, with ReadSpeaker text-to-speech embedded for accessibility compliance under the Besluit digitale toegankelijkheid overheid. Operational scale is augmented through shared-service arrangements with neighboring municipalities Barendrecht and Ridderkerk via the BAR-organisatie, De BedrijfsvoeringsPartner (back-office), and BAR Afvalbeheer (waste); regional partnerships span Veiligheidsregio Rotterdam Rijnmond (safety), DCMR Milieudienst Rijnmond (environment), GGD Rotterdam-Rijnmond (public health), Jeugdhulp Rijnmond (youth care), and SVHW (tax collection/WOZ assessment).

Revenue is sourced from three primary streams: municipal taxes (OZB/WOZ property tax, sewer and refuse charges) administered through SVHW; central-government subsidies via the algemene uitkering from the Gemeentefonds plus provincial subsidies; and fees for permits (building/omgevingsvergunning, event, horeca) and administrative documents. Most life-event civil services are provided free of charge; subsidies (bijzondere bijstand, kwijtschelding, sustainable-home improvement loans, starterslening) are disbursed to qualifying residents. As a public government entity, Gemeente Albrandswaard is not equity-owned, has no parent company, and reports to locally elected officials under Dutch municipal law; it is classified as a government_state_entity headquartered in Rhoon, Netherlands, with 165 employees.

Name

Gemeente Albrandswaard

Legal name

Gemeente Albrandswaard

Website

https://albrandswaard.nl

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Gemeente Albrandswaard is a Dutch municipality in Zuid-Holland serving residents of Rhoon and Poortugaal with statutory local government services including civil registry, social welfare, permits, and urban planning, delivered through a digital portal stack and a physical service counter.

Ownership category

akta.pro rank

Headquarters

HQ city

Rhoon

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal taxes (gemeentebelastingen): The municipality collects various local taxes including property taxes (WOZ), sewer charges, and refuse collection charges. Tax collection is handled by SVHW (Samenwerkingsverband Vastgoedinformatie, Heffing en Waardebepaling).
2. Government subsidies and grants: Central government funding and provincial subsidies allocated to the municipality for public services, infrastructure, and social programs.
3. Permit and service fees: Fees collected for various municipal services including building permits (omgevingsvergunning), event permits, business licenses (horeca/exploitatievergunning), and civil registry documents (uittreksels, paspoorten, rijbewijzen).

Distribution channels7 records

Marketing channels6 records

Core offering

Gemeente Albrandswaard is a Dutch municipality in the province of Zuid-Holland providing statutory local government services to residents and businesses in the villages of Rhoon and Poortugaal. Core services include civil registry (birth, marriage, death registration), personal documents (passports, ID cards, driver's licenses), building and event permits, social welfare (Wmo, bijstand, Jeugdhulp), urban planning and housing, waste management, public safety, and youth and elderly support programs. Service delivery is enabled by a digital citizen portal (Mijn Albrandswaard), online appointment booking, eDiensten Burgerzaken, and DigiD-authenticated e-forms.

Product overview

Gemeente Albrandswaard operates a citizen-facing digital municipal services platform built around a primary website (www.albrandswaard.nl) with multiple integrated sub-portals and modules. The core offering is the municipal service portal supplemented by appointment booking (MijnAfspraakMaken), digital forms (eFormulieren at loket.albrandswaard.nl), civil registry e-services (eDiensten Burgerzaken), a council information system (RIS at raad.albrandswaard.nl), and a budget visualization app (Begroting App). Service categories span living environment, social support and welfare, personal documents, and business/entrepreneurship services. The platform connects to national identity systems (DigiD, eHerkenning) for secure authentication and uses ReadSpeaker for accessibility. Services are also delivered through third-party shared services via the BAR-organisatie cooperation with Barendrecht and Ridderkerk municipalities.

Differentiator

Problem solved

Functional benefit

Products and services

• Persoonlijke Documenten (Personal Documents) Civil registry service for residents to apply for passports, ID cards, driver's licenses, official extracts, and privacy/BRP-related requests. Delivered via the municipal office and the eDiensten Burgerzaken portal.
• Geboorte, Trouwen en Overlijden (Birth, Marriage and Death Registration) Life-event services including birth registration, marriage or registered partnership arrangements, and death notification provided to residents of Albrandswaard.
• Ondersteuning, Werk en Inkomen (Support, Work and Income) Social support services including Wmo assistance, debt counseling, transport support, daily living assistance, welfare benefits, and bijzondere bijstand, delivered via the Mijn Inkomen portal and wijkteams.
• Leefomgeving (Living Environment Services) Municipal services covering living environment topics such as noise programs, environmental maps, neighborhood reporting (MOR), waste management via BAR Afvalbeheer, mobility plans, and traffic safety.
• Belastingen en Subsidies (Taxes and Subsidies) Municipal tax administration (WOZ, sewerage, refuse collection) handled through SVHW, plus subsidies for low-income residents, sustainability home improvements, and starter loans (starterslening) for first-time buyers.
• Ondernemen in Albrandswaard (Business and Entrepreneurship) Services for local businesses and entrepreneurs including business licenses (horeca), omgevingsvergunning permits, event permits, sustainability incentives, procurement opportunities, and eHerkenning-authenticated digital services.
• Raadsinformatiesysteem (Council Information System) Public council information system providing access to municipal council meeting agendas, decisions, motions, and parliamentary documents for citizens and stakeholders.
• Begroting App (Budget Visualization) Interactive budget visualization tool that publishes the Albrandswaard municipal budget in an accessible online format.
• MijnAfspraakMaken (Appointment Booking) Online appointment scheduling system for citizens to book in-person appointments at the municipal office for passport, ID, driver's license, and other services.
• eDiensten Burgerzaken (Electronic Civil Registry) Electronic civil registry services for requesting birth certificates, death notifications, change of address and other civil status documents, accessible via DigiD.
• BAR Afval-app (Waste Management App) Mobile application provided in partnership with BAR Afvalbeheer for household waste collection schedules and waste management information.
• Mijn Albrandswaard (Citizen Portal) Central citizen portal providing 24/7 online access to municipal services including forms, appointment booking, and personal document requests via DigiD authentication.

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

19 partnerships are on record, tiered core and minor.

• Forta4UcoreStrategic or Co-development PartnerGemeente Albrandswaard partners with Forta4U to execute the 'Meteen aan de slag' employment initiative. Forta4U is a workforce reintegration organization that works with the municipality to help residents quickly enter the labor market. The partnership was officially launched on 14 July 2026 as a joint municipal employment approach.
• De BedrijfsvoeringsPartnercoreImplementation/ SI/ Consulting PartnerDe BedrijfsvoeringsPartner is a shared service organization that executes municipal business operations tasks for the municipality of Albrandswaard (in partnership with Ridderkerk). It is responsible for various subdomains of the municipal digital presence and operational services.
• Gebroeders BloklandcoreStrategic or Co-development PartnerGebroeders Blokland is the developer responsible for the Sonneheerdt residential project (Woningbouw Sonneheerdt), which involves constructing approximately 45 new apartments in Rhoon including restoration of a municipal monument (parochiehuis).
• Ouwehand Bouw Groep B.V.coreStrategic or Co-development PartnerOuwehand Bouw Groep B.V. is the construction company contracted for the Spui Phase 2 housing development (De Heren van Spui), which involves 14 ground-based homes (terraced and semi-detached) and public space development. A ground delivery agreement was signed on 3 July.
• Woningbouwvereniging PoortugaalcoreStrategic or Co-development PartnerWoningbouwvereniging Poortugaal is the housing corporation collaborating with the municipality on the Poortugaal-West and Schutskooiwijk urban renewal project, involving demolition of 108 outdated homes and construction of at least 250 new homes (over 150 social housing units).
• Kruiswijk BVminorStrategic or Co-development PartnerKruiswijk BV is the contractor working on the Sonneheerdt project, handling preparatory and construction work, with a project contact person (A. Bruinius) available for questions during construction.
• WooncompascoreStrategic or Co-development PartnerWooncompas is the housing corporation (woningcorporatie) that partnered with the municipality (along with Kavel Vastgoed) to resume the Kruisdijkpark project, which was delayed due to national rent freezes. Wooncompas provides 32 social rental homes in the project.
• Antes / Parnassia GroepcoreStrategic or Co-development PartnerAntes (part of the Parnassia Group) is the landowner and initiator of the Hof van Poortugaal residential project on the former Antes care location in Poortugaal. The municipality collaborates with Antes on the residential development plan.
• BAR AfvalbeheercoreChannel Partner/ Reseller/ DistributorBAR Afvalbeheer handles the collection and processing of household waste in the municipalities of Barendrecht, Albrandswaard, and Ridderkerk. The municipality directs residents to BAR Afvalbeheer for all waste-related inquiries.
• Centrum Jeugd & Gezin Rijnmond (CJG)coreStrategic or Co-development PartnerCJG Rijnmond supports (expectant) parents, children, and youth with information and advice on parenting, growing up, and health. The municipality connects residents to CJG for youth family services.
• GGD Rotterdam-RijnmondcoreStrategic or Co-development PartnerGGD Rotterdam-Rijnmond is the Municipal Health Service for the Rotterdam-Rijnmond region, committed to public health and offering information, advice, and services in the areas of health, prevention, and care. The municipality participates in this regional health service structure.
• Veiligheidsregio Rotterdam Rijnmond (VRR)coreStrategic or Co-development PartnerVRR is the regional safety authority for the Rotterdam-Rijnmond region, responsible for fire services, disaster response, and crisis management. Albrandswaard participates as a member municipality.
• DCMR Milieudienst RijnmondcoreStrategic or Co-development PartnerDCMR Milieudienst Rijnmond is the environmental service for the Rijnmond region, monitoring environment and safety, and handling nuisance reports. The municipality directs businesses to DCMR for environmental compliance matters.
• Jeugdhulp Rijnmond (GRJR)coreStrategic or Co-development PartnerJeugdhulp Rijnmond is a regional collaboration of municipalities in the Rijnmond region that organizes and procures specialized youth care services. Albrandswaard participates in this shared arrangement for youth welfare services.
• Samenwerkingsverband SVHWcoreChannel Partner/ Reseller/ DistributorSVHW (Samenwerkingsverband Vastgoedinformatie, Heffing en Waardebepaling) executes municipal tasks such as levying and collecting local taxes and determining WOZ (property value) for municipalities and the water board. Albrandswaard tax matters are handled through SVHW.
• Natuur- en Recreatieschap IJsselmonde (NRIJ)minorStrategic or Co-development PartnerNRIJ is a collaboration between the municipalities of Albrandswaard, Barendrecht, Hendrik-Ido-Ambacht, Ridderkerk, and Zwijndrecht for the management and promotion of nature, landscape, and outdoor recreation in the IJsselmonde area.
• Provincie Zuid-HollandcoreStrategic or Co-development PartnerThe Province of South Holland is the regional government authority that oversees municipal activities and coordinates regional development. In late 2024, the province took responsibility for the Poort van Buijtenland area development, collaborating with Albrandswaard and area partners.
• Gemeente RotterdamcoreStrategic or Co-development PartnerThe municipality of Rotterdam coordinates the Windpark Beneluxplein project (near Albrandswaard) and is involved in the Regional Energy Strategy. A klankbordgroep (focus group) of Albrandswaard residents participates in consultations with Rotterdam on wind energy and shared infrastructure projects.
• WWZ Beraad (Wonen, Welzijn, Zorg Advisory)minorStrategic or Co-development PartnerThe WWZ Beraad is an advisory group consisting of organizations that provide housing, well-being, and/or care, working together with the municipality on the housing care vision (woonzorgvisie) for seniors and aging residents.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Vereniging van Nederlandse Gemeenten (VNG): Umbrella association representing all Dutch municipalities. Operates the KING/VNG Realisatie digital-service programs (including DigiD-adjacent standards) that underpin municipal digital service platforms like Mijn Albrandswaard. Functions as a broad sector incumbent rather than a direct competitor.

Direct peers

• Gemeente Barendrecht: Direct partner in the BAR-organisatie shared service arrangement (De BedrijfsvoeringsPartner for administration and BAR Afvalbeheer for waste). Neighboring Zuid-Holland municipality of similar size and demographic profile, with the most directly comparable operating model and service portfolio.
• Gemeente Nissewaard: Larger Zuid-Holland municipality on Voorne-Putten formed from a 2015 merger, with comparable urban development, social domain, and digital-service profiles. Useful benchmark for scaled-up service delivery, housing pipeline execution, and shared-service economics in the region.
• Gemeente Papendrecht: Small neighboring Zuid-Holland municipality in the Drechtsteden area with comparable headcount, suburban character, and urban-development profile. Useful peer for benchmarking housing pipeline execution and shared-service participation.
• Gemeente Ridderkerk: Third member of the BAR-organisatie partnership (alongside Barendrecht and Albrandswaard). South Holland island municipality of comparable scale using the same shared service and waste management structures, making operational and budgetary comparison direct.
• Gemeente Maassluis: Small Zuid-Holland municipality of similar headcount and population size, providing directly comparable civil-registry, social-domain, and urban-development functions. Useful benchmark for digital-service deployment and small-municipality efficiency.
• Gemeente Hendrik-Ido-Ambacht: Neighboring Zuid-Holland municipality in the IJsselmonde area, jointly participating in Natuur- en Recreatieschap IJsselmonde. Similar population scale, comparable suburban/residential character, and shared regional services (DCMR, VRR).
• Gemeente Krimpen aan den IJssel: Comparable Zuid-Holland municipality of similar scale along the Hollandse IJssel, with overlapping service portfolio (civil registry, social domain, permits) and similar suburban profile. Used to benchmark small-municipality service delivery and shared-service models.
• Gemeente Hellevoetsluis: Zuid-Holland municipality of comparable population size on Voorne-Putten with similar service-portfolio composition, including civil registry, social support, building permits, and digital service platforms. Comparable in scale and demographic profile.

Others

• De BedrijfsvoeringsPartner: Joint shared-service organization owned with Gemeente Ridderkerk that executes Albrandswaard's municipal business operations and digital presence. Functions as a back-office enabler rather than a peer in service delivery, but is directly tied to operational efficiency.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/albrandswaardzh
• LinkedInlinkedin.com/company/gemeentealbrandswaard
• Instagraminstagram.com/gemeentealbrandswaard

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Albrandswaard