Aloha Plumbing

What Aloha Plumbing does

Aloha Plumbing is a family-owned residential plumbing service company operating in Round Rock, Georgetown, Hutto, and surrounding areas of Austin, Texas. The company is led by Texas Master Plumber Charles Jerred Shurbet (License #40634) and employs approximately 15 people, offering a core set of eight service lines: leak repair, tankless water heater services (as a Certified Navien Installer), traditional water heater services, faucet and toilet repair/replacement, water pressure diagnostics, water line repair/replacement, grinder pump services, and emergency plumbing calls. The company positions itself as a repair-focused rather than replacement-focused provider, emphasizing honest diagnosis and conservative interventions.

The business generates revenue entirely through one-time, quote-based service calls billed per engagement, with electronic payment options and 90-day estimate validity on larger jobs. Customer acquisition is direct-to-consumer, relying on phone calls (512-751-8186), online booking through the Housecall Pro platform, word-of-mouth referrals, and a multi-channel presence that includes a Google Business Profile, Facebook, Instagram, a WordPress website with SEO service pages, and a YouTube educational content library that has accumulated more than 500,000 views on DIY plumbing tutorials. The company has signed mutual and inbound referral partnerships with adjacent home-service providers (Everest Mechanical Systems for HVAC and Energize Electric LLC for electrical work) and is listed on Navien's official installer locator for zip code 78664.

Operationally, the company uses Housecall Pro as its booking and scheduling backbone and has no disclosed external investors, parent company, or non-family ownership. There are no public funding rounds, no M&A activity, and no technology product beyond the service delivery itself. The service area is constrained to the Austin metropolitan region, with no indication of geographic expansion beyond the current footprint.

Name

Aloha Plumbing

Legal name

Aloha Plumbing

Website

https://alohaplumbingatx.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Aloha Plumbing is a family-owned residential plumbing service in the Austin, Texas metro area, employing 15 people and serving homeowners in Round Rock, Georgetown, and Hutto with leak repair, water heater services, and tankless water heater installations as a Certified Navien Installer.

Ownership category

akta.pro rank

Product category

Residential Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220)

akta.pro primary industry

Water Softener, Filtration & Treatment System Installation (HSAOAAAH)

akta.pro secondary industry

Tankless Water Heater Installation & Service (HSAOACAB)

Keywords

• Residential plumbing services
• Water heater installation
• Leak repair services
• Tankless water heater
• Plumbing maintenance

Headquarters

HQ city

Round Rock

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Plumbing Service Calls and Repairs: One-time service calls for plumbing repairs including leak detection and repair, faucet repair, toilet repair, water line repair, and water pressure issues. Revenue generated from individual service transactions.
2. Water Heater Services: Installation, replacement, and maintenance of tankless and traditional water heaters. Includes certified Navien tankless water heater services.
3. Replacement and Installation Services: Faucet, toilet, water line, and grinder pump replacement and installation services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Aloha Plumbing is a family-owned residential plumbing service company providing leak detection and repair, tankless and traditional water heater installation/repair/replacement/maintenance, faucet and toilet repair and replacement, water line services, grinder pump services, water pressure diagnostics, and emergency plumbing calls to homeowners in Round Rock, Georgetown, Hutto, and the greater Austin, Texas area. The company is a Certified Navien Installer specializing in tankless water heater systems and positions itself as a repair-focused business rather than a replacement-driven one.

Product overview

Aloha Plumbing is a family-owned residential plumbing service company operating in Round Rock, Georgetown, Hutto, and surrounding areas of Austin, Texas. The company positions itself as a repair-focused rather than replacement-focused business. Their service portfolio centers on eight core plumbing service offerings: leak repair, tankless water heater services (as Certified Navien Installers), traditional water heater services, faucet repair/replacement, toilet repair/replacement, water pressure issue resolution, water line repair/replacement, and grinder pump services. The company also offers emergency service calls and leverages HouseCall Pro for online appointment booking.

Differentiator

Problem solved

Functional benefit

Products and services

• Leak Repair Services Identification and repair of plumbing leaks in residential properties, including outdoor and slab leaks. Targeted at homeowners experiencing active leaks or moisture issues.
• Tankless Water Heater Services Installation, repair, replacement, and maintenance services for tankless water heaters, delivered under Aloha's Certified Navien Installer designation. Targeted at homeowners seeking efficient on-demand hot water systems.
• Traditional Water Heater Services Repair, replacement, and maintenance services for traditional tank-style water heaters in residential properties. Targeted at homeowners with standard storage-tank water heaters.
• Faucet Repair & Replacement Repair and replacement services for faulty or outdated faucets in residential properties. Targeted at homeowners with leaking, damaged, or aging faucets.
• Toilet Repair & Replacement Repair and replacement services for malfunctioning or outdated toilets in residential properties. Targeted at homeowners with running, leaking, or failing toilets.
• Water Pressure Issue Services Diagnosis and repair of water pressure problems in residential plumbing systems. Targeted at homeowners experiencing low or inconsistent water pressure.
• Water Line Repair & Replacement Repair and replacement services for damaged or aging water supply lines in residential properties. Targeted at homeowners with compromised or failing supply lines.
• Grinder Pump Repair & Replacement Repair and replacement services for residential grinder pump systems. Targeted at homeowners whose grinder pump has failed or requires servicing.
• Emergency Plumbing Services Emergency service calls for urgent plumbing issues including same-day appointments. Targeted at homeowners with active leaks, water heater failures, or other time-sensitive plumbing emergencies.

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• NaviencoreTechnology or IntegrationCertified Navien Installer specializing in Navien tankless water heater installation, repair, replacement, and maintenance. This certification positions Aloha Plumbing as a trusted provider of Navien products in the Round Rock and Austin area, with visibility on Navien's official installer locator.
• Everest Mechanical SystemsminorGTM or Marketing PartnerRecommended partner for A/C services, listed on Aloha Plumbing's website as a trusted referral for customers needing HVAC services.
• Energize Electric LLCminorGTM or Marketing PartnerRecommended partner for electrical services, listed as a trusted referral for customers needing electrician services alongside plumbing work.
• Housecall ProcoreTechnology or IntegrationOnline booking platform used for service appointment scheduling. Customers book directly through the Housecall Pro system linked on the website.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Home Depot Home Services: National big-box retailer connecting homeowners to installed plumbing, water heater, and home repair services. Competes for the same residential install-and-replace jobs at scale.
• ARS / Rescue Rooter: National residential HVAC and plumbing services platform with strong Texas presence. Overlaps in residential plumbing repair, water heater, and drain services as part of a broader home services portfolio.

Others

• Navien: Tankless water heater manufacturer for which Aloha is a Certified Installer. Comparable as an ecosystem partner that drives lead generation via the official installer locator rather than as a competitor.
• Housecall Pro: Field service management SaaS platform used by Aloha for scheduling, dispatch, and online booking. Enabling technology rather than a direct competitor.

Direct peers

• Roto-Rooter: Largest U.S. plumbing and drain service franchise with strong emergency and residential offerings. Comparable in residential service breadth and on-demand dispatch model, though much larger and broader in scope.
• Benjamin Franklin Plumbing: National residential plumbing franchise emphasizing punctuality, transparent pricing, and on-time guarantees. Closely aligned with Aloha's positioning around trustworthy, customer-first service.
• Mr. Rooter Plumbing: National residential and commercial plumbing franchise offering repair, installation, and drain cleaning. Directly comparable in core residential plumbing services, customer profile, and on-demand service model.

Regional players

• ABC Home & Commercial Services: Large Texas-based home services provider operating across plumbing, HVAC, electrical, and pest control in the Austin/San Antonio region. Directly competes in Aloha's geographic market with a wider service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/channel/UCEDxdoZPhnUgDAUq7FCxZ5w
• Facebookfacebook.com/Alohaplumbingatx
• Instagraminstagram.com/alohaplumbingatx
• LinkedInlinkedin.com/company/aloha-plumbing

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aloha Plumbing