Alternative Solutions

What Alternative Solutions does

Alternative Solutions (legal entity: Alternative Services, Inc.) is a privately held IT consulting company headquartered at 2863 West 95th Street in Naperville, Illinois. Founded in 2004 and operating for over 25 years, the firm serves businesses in the greater Chicagoland area with tailored technology consulting. Its core offering is IT consulting built around listening to client challenges and delivering customized solutions, supplemented by a remote support module delivered through a third-party LogMeIn Rescue integration that enables real-time technical assistance.

The business model is professional services, with the company generating revenue through direct client engagements and likely project-based or retainer pricing. The go-to-market motion is sales-led, relying on direct outreach to local mid-market businesses in the Chicagoland area. Customer segmentation is horizontal and geographic, targeting local businesses facing complex technology decisions rather than a specific vertical or use case. The company does not disclose revenue, pricing, customer logos, or back-office integrations beyond its LogMeIn Rescue remote support platform.

The firm operates with a small team of roughly 37 employees from a single location, with no disclosed subsidiaries, funding rounds, acquisitions, leadership changes, or geographic expansion. There is no evidence of proprietary technology development, AI/ML capabilities, patents, trademarks, or formal certifications. The overall operating posture is that of a stable, locally embedded boutique consultancy with no apparent plans for scale, adjacent product development, or expansion beyond the Chicagoland market.

Name

Alternative Solutions

Legal name

Alternative Services, Inc.

Website

https://alternativeinc.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Alternative Solutions is a privately held IT consulting firm in Naperville, Illinois, serving businesses in the greater Chicagoland area with tailored technology solutions and remote support, with over 25 years of operating history.

Ownership category

akta.pro rank

Product category

IT Consulting Services

NAICS

Management Consulting Services (54161), Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Strategy & IT Advisory (BPAEAAAA)

akta.pro secondary industries

Digital & Technology Transformation Consulting (BPAHACAH), Business Process & Digital Transformation Consulting (BPAEAAAD)

Keywords

• IT consulting services
• Managed IT services
• Technology consulting
• Business IT solutions
• Remote IT support

Headquarters

HQ city

Naperville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. IT Consulting Services: Professional IT consulting services providing technology solutions tailored to client business needs, likely delivered through project-based or retainer engagement models.

Go-to-market motion1 record

Distribution channels1 record

Core offering

Alternative Solutions delivers IT consulting services to businesses in the greater Chicagoland area, helping clients navigate technology decisions through tailored solutions. With over 25 years of experience, the firm focuses on understanding each client's specific business challenges and providing customized technology recommendations and implementations. Remote technical assistance is delivered via the LogMeIn Rescue platform.

Product overview

Alternative Solutions is an IT consulting company offering a unified service portfolio centered on tailored technology solutions for businesses in the greater Chicagoland area. The core offering consists of IT consulting services supported by a remote support module powered by LogMeIn Rescue, allowing the company to deliver real-time technical assistance to clients. With over 25 years of experience, the company focuses on understanding client challenges and providing customized solutions rather than a software product platform.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Consulting Services IT consulting services providing technology-based solutions tailored to business-specific needs, delivered to businesses in the greater Chicagoland area. The service covers guidance on technology decisions, infrastructure recommendations, and tailored implementations based on each client's challenges.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Scale indicators1 record

Recent moves3 records

Direct peers

• Burwood Group: Chicago-based IT consulting and managed services firm serving healthcare, higher education, and industrial clients. Directly comparable as a Chicagoland-anchored boutique IT consultancy with a similar consulting-led, tailored-solutions model.
• Sentinel Technologies: Downers Grove, Illinois-based IT solutions provider offering consulting, managed services, and infrastructure support to mid-market and enterprise clients. Comparable as a regional Chicagoland-area IT services peer with a similar SMB/mid-market orientation.
• Netrix (Converge Technology Solutions): Bannockburn, Illinois-based managed IT services and consulting firm serving mid-market clients. Directly comparable as a Chicagoland-area IT consultancy with overlapping consulting and remote support offerings.

Broad incumbents

• CDW Corporation: Vernon Hills, Illinois-headquartered, multi-billion-dollar provider of IT solutions and services. Comparable as a broad incumbent operating in the same IT services and consulting space across the U.S., including the Chicagoland market where Alternative Solutions operates.
• SHI International: Large, New Jersey-based IT solutions provider offering hardware, software, and professional/managed services. Comparable as a broad incumbent in the IT services market whose professional services practice overlaps with Alternative Solutions' tailored-consulting model.
• Insight Enterprises: Global IT solutions and services provider offering hardware, software, and consulting services to enterprises and mid-market businesses. Comparable as a broad incumbent competing for the same IT consulting engagements in Chicagoland and beyond.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/alternative-computer-solutions

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alternative Solutions