RealTime eClinical Solutions
RealTime eClinical Solutions is a private SaaS provider of an integrated eClinical platform (CTMS, eSource, eReg/eISF, payments, engagement, and analytics) serving clinical research sites, site networks, AMCs, CROs, and sponsors across 30+ countries.
- Company typePrivate
- Founded2014
- HeadquartersSan Antonio, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What RealTime eClinical Solutions does
RealTime eClinical Solutions is a privately held SaaS provider of integrated clinical trial technology serving clinical research sites, site networks, academic medical centers (AMCs), hospitals, CROs, and pharmaceutical sponsors. Founded in 2011 and headquartered in San Antonio, Texas, the company markets the Site Operations Management System (SOMS), a bundled platform combining a Clinical Trial Management System (CTMS), eSource, electronic Regulatory/Investigator Site File (eReg/eISF), participant payments (SitePay/GlobalPay), SMS communication (Text), participant engagement with eConsent (Engage! plus MyStudyManager), and business intelligence (Devana). The platform runs on AWS cloud infrastructure in a multi-tenant architecture, complies with SOC 2 Type II, HIPAA, GDPR, FDA 21 CFR Part 11, and ICH-GCP, and exposes RESTful OData APIs for integration with CRM, ERP, EMR/EHR, and BI systems, with mobile access via iOS and Android apps.
The revenue model is predominantly subscription-based, sold per-site or enterprise-wide on annual or multi-year contracts, supplemented by professional services for implementation, training, and consulting; pricing is quote-based and not publicly disclosed. Distribution combines a direct enterprise field sales force targeting large site networks and AMCs, an inside sales motion for mid-market customers, and channel partnerships with CROs—three of the top five global CROs and nine of the top 10 site networks are reported customers. The platform supports operations in over 30 countries with multi-currency and multi-language capabilities and text messaging across the US, Canada, Australia, Europe, and New Zealand.
Following the 2024 acquisitions of Complion (eRegulatory/eISF) and Devana Solutions (study start-up and analytics), RealTime has expanded its product surface with EDC Connect (November 2025), which eliminates duplicate data entry between eSource and EDC systems via ODM standards, and TrialAlign, a data-driven site selection product developed in partnership with Inato. Leadership was refreshed in late 2025 and early 2026 with CEO Jeff Kozloff (appointed January 2026, succeeding retiring CEO Stephen Johnson), Chief Product Officer Kyle Cunningham (November 2025), and Board director Chris Venezia (February 2026), while Founder Rick Greenfield continues as Chief Strategy Officer.
RealTime eClinical Solutions firmographics
Firmographics- Name
- RealTime eClinical Solutions
- Legal name
- RealTime Software Solutions, LLC
- Website
- https://realtime-eclinical.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- RealTime eClinical Solutions is a private SaaS provider of an integrated eClinical platform (CTMS, eSource, eReg/eISF, payments, engagement, and analytics) serving clinical research sites, site networks, AMCs, CROs, and sponsors across 30+ countries.
- Ownership category
- akta.pro rank
RealTime eClinical Solutions industry classification
Industry- Product category
- Clinical Trial Management Software
- NAICS
- Computer Systems Design and Related Services (5415)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Clinical Trial Informatics (EDC/CTMS/eCOA/eTMF) (HLAGAJAM)
- akta.pro secondary industries
- Site & Investigator Platforms (Site Payments, Feasibility, Activation) (HLACAOAJ), Electronic Data Capture (EDC) Platforms (HLACAOAA)
Keywords
Where RealTime eClinical Solutions is headquartered
LocationHeadquarters
- HQ city
- San Antonio
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
RealTime eClinical Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Platform Subscription: Subscription-based access to the integrated eClinical platform (SOMS) comprising CTMS, eSource, eReg/eISF, Pay, Text, Engage!, Devana, and Mobile App. Sold on a per-site or enterprise-wide basis with annual or multi-year contract terms. Revenue is recurring in nature with land-and-expand dynamics as organizations grow their usage.
- Professional Services: Implementation, training, template building, and consulting services including system setup, data migration, gap analysis, workflow optimization, and compliance consulting. Provided by dedicated professional services team to accelerate adoption and maximize ROI.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise tier for large site networks, AMCs, and health systems |
| Subscription | Annual | Mid-market tier for smaller research organizations |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
RealTime eClinical Solutions product offering
Product offeringCore offering
RealTime eClinical Solutions provides a cloud-based integrated eClinical platform (SOMS) that combines Clinical Trial Management System (CTMS), electronic source data capture (eSource), electronic regulatory document management (eReg/eISF), digital participant payments (SitePay/GlobalPay), SMS communication, participant engagement (Engage! with eConsent and MyStudyManager portal), and Devana business intelligence into a single unified SaaS suite. The platform is purpose-built for clinical research operations across sites, site networks, academic medical centers, CROs, and sponsors, with enterprise-grade compliance (FDA 21 CFR Part 11, HIPAA, GDPR, SOC 2, ICH-GCP).
Product overview
RealTime eClinical Solutions is a comprehensive eClinical platform provider offering an integrated suite of clinical trial technology solutions. The flagship product is SOMS (Site Operations Management System), a bundled platform combining CTMS, eSource, eReg/eISF, Pay (GlobalPay/SitePay), Text, Engage! (with MyStudyManager and eConsent), and Devana into one unified ecosystem. The platform serves clinical research sites, site networks, academic medical centers, sponsors, and CROs with enterprise-grade software solutions. Key products include CTMS as the foundational trial management system, Devana for business intelligence and pipeline management, eSource for electronic data capture, eReg/eISF for regulatory document management, Engage! for participant engagement including eConsent and MyStudyManager portal, payment solutions (GlobalPay/SitePay), Text for SMS communication, and Mobile App for on-the-go access. Recent additions include EDC Connect for eliminating duplicate data entry between eSource and EDC systems, and TrialAlign for data-driven site selection.
Differentiator
Problem solved
Functional benefit
Brands
- SOMS: Site Operations Management System - bundled suite of integrated solutions including CTMS, eSource, eReg/eISF, Pay, Text, and Devana.
- RealTime-CTMS
- Devana
- Engage!
- MyStudyManager
- eConsent
- eReg/eISF
- eSource
- SitePay
- GlobalPay
- TrialAlign
- Text
- RealTime Mobile App
- EDC Connect
Products and services
- SOMS (Site Operations Management System) Bundled suite of integrated eClinical solutions combining CTMS, eSource, eReg/eISF, Pay, Text, Engage!, Devana, and Mobile App to streamline all aspects of clinical research operations for sites, site networks, AMCs, sponsors, and CROs.
- RealTime-CTMS Foundational Clinical Trial Management System purpose-built to empower clinical research sites to streamline trial execution including recruitment, CRC activities, finances, site management, and study tracking. Features dynamic reporting, automated scheduling, and enterprise-level scalability for multi-site networks.
- RealTime-Devana Holistic business intelligence platform for research site organizations providing pipeline management, automated study start-up, trial management and monitoring, and metrics capture and analytics. Includes Devana Analytics with enterprise-grade analytics embedded into the platform.
- RealTime-Engage! Participant engagement suite offering tools to recruit, remind, and connect with participants. Includes eConsent for electronic consent and MyStudyManager participant portal for visit schedules, questionnaires, notifications, virtual visits, and stipend tracking.
- RealTime eReg/eISF User-friendly electronic document management and regulatory system built for clinical research sites and AMCs. Manages electronic regulatory workflows and maintains compliant electronic binder structure with FDA Part 11, GCP, SOC2, HIPAA, and GDPR compliance. Supports secure sponsor/CRO access for remote monitoring.
- RealTime-eSource Cloud-based electronic source data capture solution that improves data accuracy and reduces protocol deviations. Part 11 and GDPR compliant with built-in data validation, automated data capture from external devices, and real-time audit trails.
- RealTime-GlobalPay Streamlines participant reimbursements, travel arrangements, and study funding management. Enables fast and secure payments for participants worldwide with multi-currency support and tailored payment plans for specific research needs.
- RealTime-SitePay Simplifies the reimbursement process with secure, integrated digital payments for faster and more convenient payouts. Enables fast electronic payments, protects financial information, and provides mobile app for tracking payments and managing finances.
- RealTime-Text SMS communication solution that improves participant communication by adding text capabilities into CTMS globally. Supports recruitment messages, direct text communication, and automated appointment reminders. FCC compliant with short code support for mass messaging.
- RealTime Mobile App Mobile app that empowers users to manage clinical research documents and tasks efficiently from smartphone or tablet. Features include secure document signing with fingerprint, study contact management, document access, recruitment boosting, and complete eSource functionality.
- TrialAlign Data-driven site selection solution providing unbiased, real-time site performance metrics and patient access insights for precise, data-driven trial site selection by sponsors and CROs.
- EDC Connect Interoperability feature that eliminates duplicate data entry between eSource and Electronic Data Capture (EDC) systems. Uses standards-based ODM workflow to export eSource data directly into any ODM-compatible EDC system without custom integrations.
- eSourceOne Purpose-built platform for Phase I clinical units designed specifically for early-phase trial management within the eClinical ecosystem.
- Professional Services Implementation, training, template building, and consulting services including system setup, data migration, gap analysis, workflow optimization, and compliance consulting for organizations adopting the eClinical platform.
Quantifiable outcome
- ~29% weekly reduction in coordinator workload
- +7 more outcomes
Companies that use RealTime eClinical Solutions
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles5 records
RealTime eClinical Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature11 records
RealTime eClinical Solutions partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- VeristatminorCo-sponsorship of the 2nd CORE Symposium, an invite-only event for pharma and biotech clinical operations leaders. Veristat and RealTime co-sponsor the event focused on tackling clinical operations challenges.
- Top 5 Global CROcoreA top-five global CRO adopted RealTime's eRegulatory (eReg/eISF) platform to modernize regulatory oversight across hundreds of clinical studies worldwide. The platform increases inspection readiness, reduces monitoring costs, and streamlines study startup processes.
- InatocoreStrategic partnership to expand global site visibility by combining RealTime's operational performance data with Inato's patient access insights. Enables sponsors and CROs to identify sites that are both high-performing and enrollment-ready for clinical trials.
- ComplioncoreRealTime acquired Complion's eRegulatory/eISF technology and continues to offer the Complion platform as part of its integrated SOMS ecosystem. Customers can access Complion through RealTime's platform.
- Devana SolutionscoreRealTime acquired Devana Solutions for study start-up, pipeline management, and business intelligence capabilities. Devana is now fully integrated into RealTime's SOMS platform as RealTime-Devana.
Scale indicators6 records
Recent moves2 records
Expansion highlights7 records
RealTime eClinical Solutions competitors and assessment
Company assessmentBroad incumbents
- Medidata (Dassault Systèmes): Medidata's Rave CTMS, EDC, and eCOA suite is the de facto standard for many large sponsor-led trials. It competes with RealTime in the same clinical-operations workflows, though typically at a larger enterprise scale.
- Clario: Clario (formerly ERT/BBK) provides eCOA, EDC, and imaging solutions for clinical trials. It overlaps with RealTime's eSource, EDC, and patient-engagement capabilities, particularly in decentralized and hybrid trial designs.
- WCG (WIRB-Copernicus Group): WCG provides IRB, eRegulatory, and site-centric clinical operations technology used by many of the same site networks and AMCs that buy RealTime. It competes most directly on eRegulatory and remote monitoring workflows.
- Veeva Systems: Veeva's Vault CTMS and Vault eTMF are the most widely deployed site/sponsor clinical operations suites. Overlaps directly with RealTime's CTMS, eReg/eISF, and eSource capabilities, but Veeva sells a broader platform into sponsors and CROs at much larger scale.
- Oracle Clinical One: Oracle's Clinical One platform offers EDC, RTSM, and CTMS functionality in a unified suite, often bundled into enterprise Oracle Health Sciences contracts. Directly competes with RealTime on eSource/EDC and CTMS, particularly with large sponsors and CROs.
Direct peers
- CRIO: CRIO is a purpose-built eClinical platform for research sites offering eSource, CTMS, eRegulatory, and eConsent modules. It is the most direct functional competitor to RealTime's SOMS suite, targeting the same site and site-network buyer.
- Florence eBinders: Florence is a leading electronic Investigator Site File (eISF) and eRegulatory platform for research sites. It competes directly with RealTime's eReg/eISF product line that originated from the Complion acquisition.
- Advarra: Advarra offers a site-centric technology stack including CTMS (via Longboat), eReg/eISF, IRB, and eSource modules. It overlaps with RealTime's regulatory, CTMS, and eSource products and serves overlapping AMCs, site networks, and sponsors.
- Bio-Optronics (Clinical Conductor CTMS): Clinical Conductor is one of the longest-standing site-centric CTMS products. RealTime integrates with Clinical Conductor (via Devana) and competes head-to-head for independent site and site-network CTMS deals.
Emerging players
- Castor: Castor offers a cloud EDC and ePRO platform with a strong presence in academic and decentralized trials. It overlaps with RealTime's eSource, EDC Connect, and Engage! capabilities at the data-capture layer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks6 records
Key highlights7 records
Customer concentration
RealTime eClinical Solutions social profiles
Digital presenceRealTime eClinical Solutions compliance and trust
Trust signalCompliance6 records
RealTime eClinical Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
RealTime eClinical Solutions leadership team
Management profileNumber of profiles
Profiles12 records
RealTime eClinical Solutions subsidiaries and ownership
Company hierarchySubsidiaries2 records
RealTime eClinical Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RealTime eClinical Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RealTime eClinical Solutions
What does RealTime eClinical Solutions do?
RealTime eClinical Solutions provides a cloud-based integrated eClinical platform (SOMS) that combines Clinical Trial Management System (CTMS), electronic source data capture (eSource), electronic regulatory document management (eReg/eISF), digital participant payments (SitePay/GlobalPay), SMS communication, participant engagement (Engage! with eConsent and MyStudyManager portal), and Devana business intelligence into a single unified SaaS suite. The platform is purpose-built for clinical research operations across sites, site networks, academic medical centers, CROs, and sponsors, with enterprise-grade compliance (FDA 21 CFR Part 11, HIPAA, GDPR, SOC 2, ICH-GCP).
Is RealTime eClinical Solutions a public or private company?
RealTime eClinical Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RealTime eClinical Solutions founded?
RealTime eClinical Solutions was founded in 2014. It employs 101 to 250 people.
Where is RealTime eClinical Solutions based?
RealTime eClinical Solutions is headquartered in San Antonio, United States, in the North America region.
How does RealTime eClinical Solutions make money?
Two revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are professional Services.
Who are RealTime eClinical Solutions's main competitors?
Broad incumbents on record are Medidata (Dassault Systèmes), Clario, WCG (WIRB-Copernicus Group), Veeva Systems and Oracle Clinical One. Direct peers are CRIO, Florence eBinders, Advarra and Bio-Optronics (Clinical Conductor CTMS). Castor is listed as an emerging player.
Does RealTime eClinical Solutions have an API?
Yes. RealTime's API service enables seamless integration of RealTime data with external systems including CRM, ERP, EMR, analytics, and business intelligence platforms. The API is RESTful, OData enabled, and uses signed JWT bearer tokens for authentication. It supports access to data for multiple sites, studies, participants, and accounting details. Documentation includes code examples, and Postman is used for building, testing, and modifying API connections. Developer documentation is at realtime-eclinical.com/api-integrations.
What industry is RealTime eClinical Solutions in?
RealTime eClinical Solutions's product category is Clinical Trial Management Software. Its primary akta.pro industry code is HLAGAJAM, Clinical Trial Informatics (EDC/CTMS/eCOA/eTMF), with a secondary code of HLACAOAJ, Site & Investigator Platforms (Site Payments, Feasibility, Activation). Its NAICS code is 5415 and its SIC code is 7372.